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Prompto 10 Minute Oil Change
11 Weeks Ln, Dover, NH 03820, United States
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ak
Review №1

Their service is fast and clean. They follow all Covid protocols! I recommend their services.

Em
Review №2

Fast, efficient, friendly service. Went there with my husband and kid. The guys were awesome. We will 100% come back when we need our oil changed.

Tr
Review №3

They are awesome, been going for years always very knowledge and courteous!!!

As
Review №4

They were quick and polite. Good group working in there.

Ga
Review №5

Always satisfied. Convenient as heck. Fair price.

Pa
Review №6

Jeep Wrangler needed oil change..in and out fast...$32Thanks guys..I appreciate the service

Ma
Review №7

Special props to the guys at Prompto for not charging me for the oil change after discovering that my oil pan had a crack and a leak at the drain plug. That was unexpected and greatly appreciated. I put the cash saved into the expensive oil pan replacement. Keep up the good work guys!

Hi
Review №8

Fast, professional, thumbs up for quick to-the-point no-pressure service

K.
Review №9

Fast and friendly! They never try to upsell me

Ch
Review №10

Quick and efficient. Super friendly guys! Great price. You stay in your car now. There are directions for you on the outside of the doors and they explain everything to you as they go.

Sp
Review №11

Professional and fast. The workers there were very nice. Not only do they give you an oil change, theyll clean your windshield, check your fluids and clean your cars air filter out for no additional charges. I think I spent around $28. Will definitely be visiting again!

Ta
Review №12

Fast service, friendly employees. Great price!

Ju
Review №13

Ill start by saying that they performed the fasted oil change I have ever had, and that they adhered to a strict COVID standard which was much appreciated. The bad news is that I was treated very poorly by the attendant (not the person who performed the actual work, he was phenomenal). When I arrived, I was instructed to pull my car into the middle bay by one attendant and then as I proceeded into the bay, I was YELLED at to stop and then return to the first bay behind a car that was being worked on. As I exited the apparent incorrect bay, the attendant pointed and tapped on the sign that read STOP and wait for attendant and read it out loud to me as though I was a kindergartener sounding out my first words. To which I replied politely I was told to enter this bay by that man (pointing to his co-worker). His response was to AGAIN point and read the sign to me as if I didnt hear him the first time. Realizing I was getting nowhere with this man, I followed his directions without another word. I was so close to pulling away, and if I wasnt about to leave on a long road trip, I would have gone elsewhere.ON TOP OF THAT the service cost me $60, which was well over what I expected to pay based on the advertising out front. They DID NOT ask to replace my air filters (which the dealership does automatically) and although I saved myself some time, I would gladly pay an extra $10 at the dealership to be treated kindly and as a valued customer, and not as an illiterate imbecile. I will be avoiding all Promto establishments from here on out even though the service was lightening quick.ALL IN ALL a terrible experience.

ar
Review №14

Lousy place to eat. But fast oil changes is their expertise. Good pricing, what more could you want?

Jo
Review №15

The guys are Prompto are great! Its quick reliable service, theyre always honest with me. Very good service!

Sk
Review №16

Great service! Friendly and covid safe. Everyone wearing their masks properly.

st
Review №17

Service was good, they answered my questions. My car usually gets service at the dealership I bought the car from. I figured Ill save few bucks...... Not the case. They tried to sell me on a 30$ part that I dont need, and then tried to tell me it could break my motor if I didnt have it. 2 of my immediate family work in the business, next time Ill go to the dealership.

Pe
Review №18

Best oil change from here to maine great prices and fast service!

Al
Review №19

I looked down, then looked up and they were done, good price too

al
Review №20

Soo fast and super nice people! 10/10 recommend to anyone

sh
Review №21

Great crew extremely well mannered and totally professional.I go out of my way to get oil change service at this location but other Prompto locations are pretty good that Ive been to. Concord, Seabrook New Hampshire and Cooks corner Maine

Ch
Review №22

The crew at the Somersworth shop have always been professional and easy to deal with. Lester and the crew do a great job.

Ar
Review №23

Super fast and quality work!

Ph
Review №24

Been going here for years.. two cars ahead of me and I was still out of there in a half hour...

Ja
Review №25

The oil change went fine, but due to Covid, you hand off your credit card for billing. My card was gone for several minutes, which made me a little uncomfortable at the time, and then I had 6 fraudulent charges from Runescape pending on my credit card the next day and had to cancel that card.

Pe
Review №26

It was quick and easy

Gl
Review №27

The guys were great. They were quick, had smiles and very polite. This is Dover, N.H.

Di
Review №28

Awesome it takes 10 min or less very good crew that they have

Ka
Review №29

This is my spot & these are my guys. They are always quick & efficient. & we always laugh & joke around with the whole staff. Ive been bringing my vehicles to them for the last 8 YEARS or better. Great prices. Great people. Great service.

Ry
Review №30

This is THE place to go for a super fast and professional oil change. They cut the BS and give you what you came for, an oil change. They offer other services like wiper blade replacement and cabin filter replacements, but they dont try to push it on you like the dealership or even other Instant Oil Change stores. Only ten minutes and you are on your way. And they stick to that time frame!That makes you wonder then.... If I just need an oil change, why am I blowing an hour and a half at the dealer? Give Prompto a shot, I think you will be surprised at how quick you are in and out. And they are very friendly.*No need for appointments either. Just show up!

Am
Review №31

I got an oil change and later on my dust pan fell off and now I have to pay a lot more to get a new oil pan because of a leak and all that good stuff🙃

Br
Review №32

Quick service, great prices!

Jo
Review №33

Very honest and prompt service! They accidentally filled my vehicle with standard oil. Theres NO WAY I could have known. They honestly owned it, retrained my vehicle and refilled it with the synthetic oil I asked for! That kind of honesty is hard to come by nowadays! Thanks Guys!

R
Review №34

Fun, easy going group of guys. Really appreciate that they don’t push getting new filters and whatnot to make more money. They give an honest report and are good to their costumers.

S.
Review №35

Always a class act. Always the right price. My place for oil changes always.

Mi
Review №36

Its a ok spot to get a quick oil change

gr
Review №37

Great deal on semi synthetic blend oil changes

Ju
Review №38

Repeat customer treated well each and every time

Br
Review №39

Its sorta 10 minutes when you actually get inside. But the line to get inside can be anywhere from 10 to 30 minutes. However, Id still go here any day over most other places. Staff are usually fairly kind. They dont give you a hard time.

Za
Review №40

Service was quick, and the job was done well. I was not greeted nor asked about what I wanted. I was given a price and told to go wait. Luckily for them, they quoted me what I wanted, but I do doubt they were a mind reader. Will probably check another garage out next time, they are definitely not the only ones around.

Er
Review №41

Excellent price on an oil and filter change!! The guys working there are friendly and helpful. And, I swear, the oil change took at tops 10 minutes. This is my go-to oil change shop!

St
Review №42

That was seriously amazing! And now makes me wonder what the hell all the other oil change places are doing when they take 45 minutes to change my oil. I never really thought about it before but there really isn’t all that much to it so why does it take other places so long? I asked the manager about it and he said because most places are looking for other things wrong with your car so they can try and upsell you. Which makes perfect sense because they always seem to come up with random things to want to sell me whenever I get my oil changed.

Br
Review №43

I couldnt make an appointment and it was packed, no place to park and wait for an oil change.

Sh
Review №44

Great bunch of workers. Very efficient and friendly. Lines may be long at times but they move quickly. No pressure to buy anything extra but offer suggestions

Al
Review №45

Youre in and out! They check your fluids, wipers air filter and are very clean about it. Theyll reset your oil change light for you. Fastest oil change around! Thanks!

Na
Review №46

Never had problem till this x. I feel I was coned...so they made extra money of me. If it happens again.... Ill shop elsewhere

Za
Review №47

Went to have an oil change a while ago and 2 days after it was done my car was leaking oil. Took 3 days for a mechanic to come out and fix my drain plug because my car had 0 oil. Apparently the mechanic that messed up had done this before. He fixed it and thought all was well but my car started leaking oil again recently. Brought it into a mechanic and they said the drain plug was stripped. This was the first oil change on my new car and my first oil change from a prompto. Horrible experience and service.

Ti
Review №48

Fast, cheap, great service and sensitive to COVID-19 restrictions.

Ch
Review №49

Great staff, great prices and super quick service!

Jo
Review №50

Great service very professional

j
Review №51

Quick service and good prices are the norm here. I believe the oil that is used here is of acceptable quality and is properly chosen for any car. Visits here take less than a half hour.

Na
Review №52

Always very polite.

Ni
Review №53

Its an oil change. They havent broken my car yet. I never feel ripped off.

Le
Review №54

Allways the best service only place I get my oil changed

Sh
Review №55

Always helpful and so nice!!! Fixed my wipers when I had duct tape holding them on!! They had a good chuckle and they were super sweet. Love these guys

Jo
Review №56

Great experience. Nice and quick. Friendly staff. I had a fresh air filter but another customer had one that could have been replaced but the guys here didnt pressure her to change it, just brought it to her attention. Definitely coming here again

Ch
Review №57

The guys were great. Super friendly and quick. Thanks! Ill definitely be back!

Re
Review №58

I ran into car trouble and I was nowhere near home. I stopped in here in hopes that they could help me out. Three employees took the time to look at my car, give me suggestions on what to do, and directed me to a garage down the street. They could not have been more helpful and they took the time to trouble-shoot and get me on my way. Cant recommend enough!

Br
Review №59

The guys were pretty chill got me in and out with in maybe 7 minutes would definitely go again.

ke
Review №60

I never go anywhere else. These guys are the best.

De
Review №61

Great place. Prices reasonable. Friendly staff. In and out quickly

Ja
Review №62

The staff are all very professional, but keep the environment friendly and fun. I go there for every oil change and tell everyone I know to go there as well. They do not pressure you to buy extra stuff, and make sure all your needs are met.

Cu
Review №63

Quick and honest with a humorous atmosphere. Youll want to get your oil changed sooner than the manufacturer recommended time

Tu
Review №64

Very pleasant and quick experience. I traveled to this area for work and needed an oil change. My Civic takes synthetic, so it was $42.95 but it was worth it to simply drive in and out within 10 minutes or so. The staff was fun and polite - all smiling faces. This says a lot coming from a NYer. Recommend!!

Ju
Review №65

Everything they did was acceptable. My issue is that I was charged for two extra quarts of oil. My car takes 6.1 quarts and it should be fine at 6. Somehow they said it was 6.5 that was needed? So I was charged $16 for 1.5 quarts of oil. Make sense? Didn’t think so.

Fr
Review №66

Fast and great place

Ja
Review №67

Great service, nice people.

Da
Review №68

No complaints when they had to remove my skid plate to get to the oil drain.

Ha
Review №69

This place is exactly as it should be. The workers are fast and helpful. They also have great prices. It can have a long line but thats just a testament to the great service they provide.

Ke
Review №70

Very quick and efficient. We were in and out. They noticed things right away and were able to help us with a new part as well.

NH
Review №71

Always prompt(o) service, very friendly people. My oil costs more than the advertised price, but its a lot less expensive than nearby places. Very busy shop!

Sc
Review №72

Professional, very competitively priced oil change establishment. They were a little thrown off by my paying for my daughters oil change, which seemed odd but they were quite friendly.

M
Review №73

Nice job done quickly and to the specks.

ka
Review №74

Great service. Thanks

Ru
Review №75

Great team always prompt 👍

dr
Review №76

Fast and reliable

S
Review №77

Sweetest friendliest group of workers you could ask for. They go above and beyond! Will always go here, will always tell people to go here. Happy to contribute to a business that obviously treats their employees well, and they must because these guys are always in excellent moods, singing away and doing everything they can to make the experience a good one.

Sa
Review №78

Great place to get your oil changed. They have a wide variety of regular and synthetic oil.

K
Review №79

I dont know what just happened to me, but I feel like I was a part of some magical dream-like musical. These people have more fun at work, while actually busting their butts like crazy, than any other group of employees I have witnessed or worked with. I almost didnt want to leave. (They were singing Christmas songs while mopping and dancing. Im making it sound like they were fooling around, but it was closing time and they were cleaning: warranted and encouraged.)I brought my car in and then swapped with my husbands vehicle to get serviced and each time was super quick. Less than 10 minutes on my Toyota and 15 minutes on his VW, which the cashier/bossman (I think) apologized profusely. I was like, are you kidding me? Im used to 45 minute oil changes, believe me, this was wonderful.ANYWAY, the prices were totally fair and I am just really happy. I would legit work with these people if I knew anything about changing oil. But I dont, so Ill just keep coming here and being thankful for awesome attitudes and excellent service.God bless yall!

Am
Review №80

Went in with my 2 kids and waited barely 5 minutes, which was amazing! The staff was incredibly friendly and efficient. 1000% recommend!

Ma
Review №81

No appointment needed, usually under $30 but be prepared to wait in line. The last time I went I was in line for about half an hour. The techs are knowledgeable and friendly, and once you are in the bay they get the oil change done quickly.

ma
Review №82

Quick and best price around for synthetic blend

De
Review №83

Guys are very friendly and quick

Di
Review №84

This was seriously the best experience Ive had getting my oil changed!! SUPER FAST!!!! Loved it!!

Gr
Review №85

Very nice and Quick, clean been going here for the last 11 years. The only be place I go and recommend it to others

er
Review №86

Friendly, honest crew and a delight to watch them work together. Funny

Sh
Review №87

Good service at this location. They dont strip out your oil plug like other places. They also dont try to upsell you for service that you dont need.

Ve
Review №88

I was able to get in and out quickly. The manager immediately diagnosed a serious need for air in my tires and I won praises from my mechanic during my inspection for keeping the oil clean!

Pa
Review №89

Easy quick service. The Asst, Manager there is awesome, friendly.

Li
Review №90

Friendly and fast with good prices

Mi
Review №91

Fast service but sloppy. They didnt put back my splash guard, so it was left hanging underneath and destroyed. A separate time they didnt replace my coolant cap, but luckily made it home.

Br
Review №92

Definitely the best spot for a quick oil change and fluid checks

Ch
Review №93

Monique, as always was friendly, fast and courteous. Who knew you had to change your oil more often than every two years.. Now i go there every time I need one.

Vi
Review №94

Great place to grab an oil change. Guys are funny. Seth you made my day

To
Review №95

Rude. If you dont want your third bay to be used. Please put a sign up. Its a little more polite then face and hand gestures. Used to go there all the time. Have two cars. NEVER again.The person should have a review about keeping his job. He doesnt look happy.

Ha
Review №96

Never pay with your credit card.

M
Review №97

The best help in the area. Super friendly, professional and Quick. Astounding Service. Wont upsell you on anything.

Je
Review №98

Fast and easy also fairly priced.

Ra
Review №99

Good place for oil changes and quick

Ma
Review №100

They are great

Information
10 Photos
100 Comments
4.4 Rating
  • Address:11 Weeks Ln, Dover, NH 03820, United States
  • Site:http://promptooil.com/
  • Phone:+1 603-740-2973
Categories
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
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