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Mc Kinneys Towing & Road Services
5336 N Dupont Hwy, Dover, DE 19901, United States
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Ro
Review №1

McKinney’s is fantastic. Brian came out very quickly and was very kind and helpful throughout the whole process. 10/10 would recommend

Mi
Review №2

Vehicle broke down on route 1 @ 4:30am owner was extremely nice for an early morning call - even looked to see if it was an easy engine fix unfortunately it wasnt- suggest places to take the vehical for repair- even offering options to keep towing cost down, extremely nice and professional - EXCELLENT SERVICE- represents the best in people

La
Review №3

Owner had called an insured that the driver Kevin was on his way..15 min later he was there.. Kevins a great driver..great service overall..

An
Review №4

I had a bad tire that needed to be changed. Josh from McKinneys came out quickly. He was very nice and friendly. He worked quickly and efficiently and got me back in the road in no time!! Thank you very much!!

Br
Review №5

Used them twice, once for daughters SUV and another time when my Harley broke down. Highly recommend them for any towing need

Ch
Review №6

Quick response and a very experienced team. I was impressed with their knowledge and professionalism. I utilized them when I had an incident involving a 53 trailer.

Br
Review №7

On Thursday Feb 11th, I was in car accident....when the tow truck came to take my car the driver was nice, courteous and spoke to me in a comfortable manner. Considering the situation...I appreciated that a lot.....I believe his name was Jerry....I did not get a last name. Thanks for the help Jerry

De
Review №8

Accident, car total loss, car towed...ease of getting personal belongings? Damn great service. Highly recommended.

Be
Review №9

My mom passed away and had a shed as her dog house. Mike came out and professionally moved it. The wood was rotten and cracking but he got the job done. Now I can continue to take care of my mommy’s dog and I’m so so grateful!Belinda

La
Review №10

Avoid doing business here. Unprofessional and rude.

Ri
Review №11

This is a mixed review, the two employees at the Lot have 5 Star for excellent customer service. The owner, 1 star or less for how he chose to treat my daughter while her husband is deployed with USAF. the flags look great on the trucks, but after towing my son-in-laws vehicle after his deployment, the owner chose to charge them full storage fees of $50/day while we were attempting to locate the vehicle. We would have gladly paid the towing, but the $250 full storage fee charged to a deployed Airman, while technically justified, was very disappointing.

Pa
Review №12

My technician Josh was on time, very professional and courteous.

Le
Review №13

Great, Safe place to park semi trucks. Very accommodating !!!

Ed
Review №14

Quick arrival, great service!

Gr
Review №15

Fast, friendly and professional! Decent pricesThank you for that green KW T2000 you got rolling on a Saturday... we managed to roll on with our business without extra delay!

Jo
Review №16

Great guys to work with. Very understanding and courteous. Customer service extrordinaire....☺️. Definitely recommend!

Ti
Review №17

Like a fool i locked my keys in my car while it was running at 6am McKinneys Towing answered the phone immediately and the driver was at my house unlocking my car within LITERALLY 5 mins MAX ! Thank you for being GREAT ! I will FOREVER use McKinneys Towing for all my towing and road services in the future !!!!!

An
Review №18

Just got my car picked up super fast pick up an not bad price

Ch
Review №19

Professional staff and friendly.. Very helpful and accommodating. Family ran business

Em
Review №20

Quick; Honest; caring company.

Tr
Review №21

Researched open auto repair shops open on a Sunday. Super friendly & helpful!!

K
Review №22

Ive had AAA on my Geico policy and never used it until two days ago after locking my keys in my car. My first experience was great via truck #19 driver named Will. Thanks for the fast response, I appreciate it!Update: Just had my second tow via my AAA and yet again another great experience, John is the best... Thanks

Je
Review №23

Amazing, fast service! My tire went flat as it sat in the parking lot at my workplace. I used Geico’s Roadside Assistance for the first time and as soon as I submitted it (12:17pm), they had McKinney’s on the way in by 12:18pm. The serviceman was there by 12:25pm! My spare tire was on my 12:30pm. I wish I got his name because he also gave me advice about where to get my tire fixed and how to use the tow hook that was sitting with my tire if I ever get stuck in the mud or snow. Thank you so much!

Sh
Review №24

Great bunch of drivers friendly helpful

An
Review №25

Needed roadside assistance through Geico, waited an hour, tow driver finally gets there to change the tire. I think I’m good to go and start driving to find that he did not tighten the tire tight enough. I’m in the middle of no where and had to rely on patrons in the area to assist. Thank God they had tools to tighten.

Je
Review №26

Totally cool. Especially Josh. That guy rocks. Thank you so much for helping at a critical time! Call these people. Very professional, friendly, and helpful.

Me
Review №27

Just almost got ran off the road because he was too busy throwing a soda can out of his window.1:15pm towing a white car driving down Wyoming Mill Spur to route 15

Ca
Review №28

The driver we had was great and very cortious and very nice.we programed the phone number in our phone in case we need there service ever again thank you for your service

Pe
Review №29

I work here so the Sunday Dispatcher is the nicest guy I know and I need a raise.😀

Da
Review №30

Fast, friendly and helpful

Mi
Review №31

Bad attitude. Fees way out of a reasonable range. No cooperation or flexiblity. The entire facility is dirty and disorganized

Do
Review №32

The driver Mr Conner was great and fast 5 stars all around Oyea Ms April was very nice and on point good job all around 👍👍👍👍👍

Da
Review №33

Best of the best! The staff is caring & kind, professional & talented. 5 stars!

de
Review №34

Fast, inexpensive, friendly service

Ch
Review №35

Friendly professional prompt driver. Lovely customer service person. Great advice on what to do next after jump starting my car. Highly highly recommended!!!

Gr
Review №36

Unreliable and clueless company. I needed my corvette towed to a repair shop, so I called this company based on a recommendation, turned out to be a mistake. I called and got a 45-60 minute eta. Two hours and 20 minutes later I had to call and ask where their truck was. I was told that I would get the next available driver, seemed odd that they had my info and noone designated to actually come get my car. I was given another 45-60 minute eta. Four hours and eight minutes later the truck finally showed up. By the time my vehicle was on their truck and moving, over four and a half hours had passed. It was a good thing I wasnt stranded somewhere or in an accident, they didnt seem to have any concept of time or care that I had wasted a good portion of my day on their account. In the end, I had to pay over $100 for their service. Dont call this company unless it is your only option.

Wi
Review №37

Despite,service starting at 0800 hrs.,they were knowlegable ,courteous and proficient. They, really got the job done the most economically and cost efficient way. They are the best.

Je
Review №38

Great experience. Driver was timely and the price was reasonable.

Ma
Review №39

Very good service

Da
Review №40

Fixed our company truck fast and got us back on the road without charging too much. Ron was cool. Tow was a little pricey on the truck...

Ca
Review №41

McKinneys towed our workers truck at lunch time today from the private lot where they were working. The neighbor who had no authority to have our truck towed signed for it. My guys lost 5 hours worth of work and McKinneys held our feet to the fire to pay $300 because the neighbor thought we shouldnt be there. Just horrible people to deal with. Do not use these people. They thrive on towing and charging storage fees with no ethics whatsoever.

k
Review №42

Fast tow! very expensive charged me 7 hours for going to Elkton md to and back Dover almost double what i thought it would be. Holly was very nice! the owner I had left a message on my phone , stating that he was not discounting for nothing that was just alot of traffic he was not nearly as nice

Bo
Review №43

Cant say enough about the great service and dedication of Dave from your company last night when I was locked out of my car!! I would highly recommend McKinneys

Jo
Review №44

This place tried to charge me $700 for my car that was stolen & once they found & towed , waited 60 days to report it - they didnt know who I knew - got my car back for nothing as it shouldve been

Jo
Review №45

Terrible service and scammers!!!!!! Tow driver quoted on price if picked up by 6 pm. When we got there the price had doubled. When the driver was questioned, he kept looking at his feet and making excuses. They refused to stand by their word. They are rude and insulting to customers everywhere. BEWARE

Cr
Review №46

Nice peaple.nice place.

DJ
Review №47

Good service

Ka
Review №48

I would definitely recommend Mckinneys Towing.I had a wonderful encounter with them a few days ago I was broke down on the side of the road with my 2 children the driver who came out was wonderful he gave us a ride home and took my car to the shop to be fixed.They really saved the day. Yay!!! Mckinneys :)

Al
Review №49

The best

Lo
Review №50

Very helpful. Staff pleasant.

Da
Review №51

Knowledgeable and experienced driver.

ch
Review №52

Was ok

Mo
Review №53

Bad people to have to do business with, they couldnt let a Christian woman get her bible out of my car that she needed for church, she had that bible for years and now its gone. Thats all she ask for and they wouldnt do it. It was about money with them..

mi
Review №54

These guys are so shady barely a ream company

Ak
Review №55

Just call and they will be there.

An
Review №56

This place sucks! They held my truck for 52days before they notified anyone then attempted to get $700 out of me for storage! I fought it , paid nothing

Lo
Review №57

Fast and reliable

Ma
Review №58

Towing done right.

Sh
Review №59

Nice service

Information
11 Photos
59 Comments
4.1 Rating
  • Address:5336 N Dupont Hwy, Dover, DE 19901, United States
  • Site:https://mckinneystowing.com/
  • Phone:+1 302-734-7584
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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