user
Executive Air Cooling, Heating and Refrigeration
4012 Commons Dr W Suite 106, Destin, FL 32541, United States
Appearance

Comments
Th
Review β„–1

Travis from Executive Air was great. Got my AC running again and solid professional. I’ll let family and friends aware, of the quality work from Executive Air. Thanks so much!!!Also they replaced my old AC system and installed a awesome Grand Air with 10 year warranty. Brian is Tops in his Profession-the installers top notch. There’s only one call in Destin Florida for the BEST AC Service Executive Air!!! Thanks again!!! πŸ˜ƒ

Be
Review β„–2

The team at Executive Air Cooling are top notch. Trey was my technician. I received a text and phone call for expected arrival time for Trey. He is polite and very knowledgeable. My AC is 6 yrs old and never been serviced. Trey thoroughly made sure the unit was clean and functioning properly. The office team is pleasant and personable. I highly recommend Executive Air Cooling. Kudos to Trey and office staff!!

Ma
Review β„–3

We have used Executive Air for replacing A/C’s in two of our condos and maintenance several times in others. The employees are very polite, even when we call them late at night and during holiday weekends😊Executive Air is top notch in service and we will only recommend them to our friends. Very happy we found this company! Thanks to all of your staff and service techs.

OZ
Review β„–4

We had a few issues on initial set up of unit. David was very professional and listen to my complaints and made sure We were good. Mike was very knowledgeable and got us up and running pretty quickly. He did such a great job that my husband said he would only want to deal with him for 6 month and annual check on AC . This is a very professional company and they kept us updated through the whole process.

Ch
Review β„–5

I have been using the great people of Executive Air since the day I purchased my home in 2013 and they are the only H/VAC company I will ever call for any and all of my heat and air needs.Their service is the best around, their employees are polite and courteous and they leave the house looking better than it did when they arrived.If I could give them 6 stars I would because they deserve it.

Je
Review β„–6

Mike from Executive Air came out after hours to fix our AC that wasn’t working. From the time I called to the work being done was only about 2 hours. This is there second time in the past couple of years coming to my home and we received excellent service both times. All the employees I’ve met are friendly and professional.

K
Review β„–7

Executive air came to repair our non cooling A/C in early June, replaced the capacitor and charged for β€œafter hours” due to not being able to show up until about 6pm. All was fine as we were content. Less than 8 weeks later our A/C went out again due to what we found out later was the capacitor. We called for β€œ24/7” service about 10pm. Answering service said call back in the am. I also filled out an online form for β€œ24/7” service. No one ever responded. We called again in the morning to explain the A/C was out again and were told they could get to us β€œafter hours” with another after hours fee and hope they would have parts to fix it before another sweltering night. We found another A/C company who arrived within the hour and said we had a faulty capacitor. Executive air refuses to take any responsibility for installing the faulty capacitor just 8 weeks earlier causing us to have two expensive service calls to replace the same part within 8 weeks. The faulty capacitor is forgivable as these things happen but their lack of accountability, empathy, urgency or basic customer service shows their lack of integrity. I’m also not sure why they advertise 24 hour emergency service as only an answering service was available to tell us to call back later. We were hoping we found our go to A/C company since we live out of state, but unfortunately they did nothing to make us want to call them again when it would have taken so little to keep us loyal customers.

Jo
Review β„–8

Great service! Tech came out late on a Saturday, found a bad coil leak. No way to fix, had to get a new one, they were back out on Tuesday morning first thing and got it back up and running. Very nice and knowledgeable tech! Highly recommend!

Tr
Review β„–9

Technician Will was on time, professional and courteous. He gave us a thorough summary of the issues and solutions available.Technician Mike came out to diagnose and fix an issue with the AC unit. He patiently answered my questions and explained what he was doing to fix the problem. We appreciate his professionalism. (Aug 2021)Highly recommend Executive Air Cooling/Heating.

Di
Review β„–10

Able to get scheduled quickly. Will was prompt, professional and knowledgeable. He was a great communicator and explained the situation clearly. The house is cooling off quickly. Hoping replacement of the leaking coil will be as quick and smooth as today.

Jo
Review β„–11

They came as soon as I called and found out what was wrong. Ordered parts the next business day, came and installed new part next day. Worked great.

Pa
Review β„–12

Had a new air handler and outside conditioner unit installed in September 2021 from long distance. The paperwork, payment, work etc was professionally done, and the photos they sent and communication as I was not able to be there on the day of the work, went above and beyond and is certainly appreciated

Ca
Review β„–13

Excellent service from Caleb! He cleared the condensation line quickly and also gave some tips to prevent algae growth in the line. He was very professional. I definitely recommend Executive Air!

Th
Review β„–14

We have used this company for 15 years at two different homes, one of which had a hodgepodge ductwork because of several additions over the years which left the rooms unevenly heated and cooled. Executive Air removed all the attic ductwork and started over, so now we have excellent balance throughout the house. The company has been superb all these years.

ge
Review β„–15

Brandon, Adan, Drake installed two A/C units in my Beach house. This was an emergency situation between tenants checking out and new tenants checking in within 24 hours. The service was very professional and on time with a short notice. They also took a lot of time to explain all details of operation. They tided up the place at the completion. I would highly recommend Brandon and his team to everyone.

Sc
Review β„–16

The company was fast in setting up a time to come. The technician was clean-cut, professional, and courteous. He was fast at diagnosing the problem and making the necessary repair. My only real complaint is that I was charged more than I expected. Besides, when I was given the quote, I thought that was the total cost - but there was an additional $75 (or so) fee (service cost) that was added to the quote I was given. It could have been my misunderstanding but I feel it was not made clear. In conclusion... I would still use this company again.

An
Review β„–17

Caleb was knowledgeable and professional! Quick response I highly recommend Executive Air!!!

Pu
Review β„–18

Thank you Will and Drake for being punctual, professional and personable. So appreciate you both being patient as you explained and taught me about my air conditioner units(2). Have passed your names on to friends already !

Kr
Review β„–19

Caleb was great! The price was fair and the service outstanding.

Al
Review β„–20

Mike was prompt and knowledgeable. He diagnosed and fixed our A/C problem quickly and had the system cooling again in minutes. It saved our weekend.

Ro
Review β„–21

Five stars to the tech. He was polite and very professional as he worked on my air conditioner.

Da
Review β„–22

Excellent job and very professional. Fix the issue quickly and were very informative on the process. Mike and Trey were great.

Jo
Review β„–23

Absolutely a great experience . Brandon and Chris installed a complete new unit , and moved ductwork. Could not be happier with the end result . Would recommend to anyone and will use them exclusively .

Do
Review β„–24

This is a company that you want to do business with. We had a new Airconditioner installed and had a small issue which they corrected immediately! I will definitely recommend them to all our friends! Great job and follow up!!!

Ci
Review β„–25

Ive used this company several times and received great service. Prompt, courteous and professional.

St
Review β„–26

Brandon and Adan serviced my unit while I was staying in a rental. Really nice guys. Stayed out of our way and got things working great.

Jo
Review β„–27

I will definitely be calling Executive Air for all my needs going forward. Felix is awesome and very knowledgeable. I highly recommend.

Ka
Review β„–28

Awesome job and professional! I am always pleased with their service. Just wish it didn’t always seem to happen after hours or on weekend.

Mi
Review β„–29

I am knowledgeable in HVAC, they know what they are doing. I can always tell. Works around my schedule to make things happen. Repairs and installs are done well.

Jo
Review β„–30

Use them for all my service, people are professional and good at what they do.

Al
Review β„–31

Great service - Very Honest!!!Reasonable prices. The only ones I call with A/C problems!!!

Da
Review β„–32

Brandon and Aden did a fantastic job installing our new AC and dehumidifiers, Executive Air is my go to on AC solutions.

Ma
Review β„–33

Called in for service on Sunday morning. Felix showed up within 30min. Completed repair, followed with call back, repair summary and sent photos of repair. Great job, prompt response, professionalism. Thanks again Executive Air and Felix.

St
Review β„–34

Very quick response. Mike was very professional and walked us through everything he was doing. Highly recommend Executive Air.

Ni
Review β„–35

Felix was very helpful when servicing our AC unit. He arrived very shortly after I called and fixed the problem quickly. I will be using them again.

He
Review β„–36

Same day service, got the system working while we get parts or nee system. So experienced and fast in assessing the situation. We will be customers for life!

Hu
Review β„–37

Executive replaced our a/c and heating unit. They did a very good job. They arrived on time and finished the job on time. A/C works great!

Ke
Review β„–38

I absolutely recommend this company!!! I would like to personally thank Brandon (the installer) and his partner for Being completely professional, polite, kind, and working very very hard and going above and beyond for me.

Ja
Review β„–39

Have used Executive air for years and have always received great service. Will arrived on time, was courteous, friendly and professional as every technician that has serviced our unit.

Ro
Review β„–40

Fast courteous and good value. Felix was great.

Ly
Review β„–41

Felix was actually early for our appointment but called to see if it would work. He was very professional with his inspection and polite. He represented Executive well!

bo
Review β„–42

They charge about $300.00 an HOUR to work on my AC. Stay away waste of money.David how much do you charge per hour to put in a new fan motor?I am the tenant my landlord asked me to check prices > DO you chaarge $295 an hour for service David is that correct ?

El
Review β„–43

Very knowledgeble technicians as well as very nice and professional. On time, Will use them again

St
Review β„–44

Will was great. Very efficient, courteous and knowledgeable

Mi
Review β„–45

These guys are great and always super helpful, the service manager here is the best and always a pleasure to work with!

Da
Review β„–46

Great service and prompt attention. Technician very professional.

Ma
Review β„–47

Five stars are not enough to cover the service I just received from Executive. I called Executive at 7:29am Friday morning and spoke with Penny who said she would have someone call me as soon as they were able. Four minutes later at 7:33am I received a call back from David to whom I described my problem (system not blowing any air) and who told me they had an opening immediately and could send their technician Mike shortly. Mike arrived about 8:00am. Mike quickly confirmed the problem, placed a call to his colleague who just happened to be at their supply store. The two quickly coordinated the purchase of the appropriate part. Mike then began the repair and was ready to receive the part when his colleague delivered it. He even performed a quick inspection of the unit while we waited. The new part was delivered around 8:30am, installed, and the system was up and running by 8:45am. From my call to payment complete at 8:48am, one hour 19 minutes. Im not sure if this would be a record for service for anyone else, but it sure was for me. Thank you to all involved. That was some of the best real-time coordination Ive seen. Thank you Mike for answering all my questions your knowledge, attitude, and all-around service was excellent. Hands down the best repair service Ive ever received!

Da
Review β„–48

Felix was very professional. He explained what was required and why. Repairs were completed as promised. Highly recommend!

Br
Review β„–49

Super fast service on Sunday night! Wow! Burton at Executing Air is the man!

Jo
Review β„–50

The guys at Executive Air are awesome. Brian, Brandon and Will were knowledgeable, professional and very responsive. We called them late in the afternoon after a complete failure of our AC. They brought mobile air conditioning so that we could have a couple of cool rooms for the night. They took care of us with a new AC install and reconfigured the ductwork for improved airflow. I am super happy with the job. Its no fun buying a new AC, but Executive Air made it painless. They will always get my business.

Sh
Review β„–51

The only AC company I use, always on time and thorough explanation of services provided

Ta
Review β„–52

I called to check on a new HVAC system as we had been having issues with the original system installed in our home. I was familiar with Trane, as that is what we have in our home in TN. They got back with me ASAP and did an inspection of our current system. After making several recommendations to increase efficiency, we went with them. Right on time, we had two excellent technicians, Will and Drake, who replaced and installed both upstairs and downstairs units along with making the necessary modifications to increase the efficiency. They were prompt, professional, courteous, and respectful of our time and property. The communication was also above and beyond. Kudos to a job well done!!

Ve
Review β„–53

Great service, timely and professional staff.

Na
Review β„–54

Mine was great! He came out almost immediately, found the problem and got the part ordered.

Ma
Review β„–55

Prompt service and good communication about the scheduling. Technicians were courteous, knowledgeable and thorough. They gave added advice for mitigating problems and maintaining our system.

Si
Review β„–56

Mike and Brandon helped us with a very complicated issue. They were both so kind and kept us up to date on what was going on with our unit. They worked tirelesslyβ€”it was pretty amazing, actually. We will definitely refer our friends and family to this company.

To
Review β„–57

It is so hard to keep my store cool in the summer, Danny from executive air set me straight. he not only got me up and running, but he cleaned out the entire system. This guys was amazing. I highly recommend executive air, see if they can send Danny out, he knew his sh*t

Mi
Review β„–58

Brian Beck, Comfort Consultant is knowledgeable and professional. Expect, Fast complete affordable service.Mike ChastainDEX Imaging

Si
Review β„–59

Bought two entire new systems and couldn’t be happier! Very professional technicians who didn’t seem to mind my questions. I actually got quite an education. The units have been functioning flawlessly and much more efficiently for several months now. The summer can bring it on!

Cr
Review β„–60

I recently had Executive Air replace my upstairs HVAC system. I’ve used these guys for about 3 years now on two different properties and have always had good results using them. On this most recent service, I worked with Brian who provided the system design and then with Brandon and Will for the system install. They were very professional throughout the process and took the time to explain things along the way. They had great attention to detail and cleaned up completely at the conclusion of the job. I’m totally satisfied and will continue to use them for my future HVAC needs.

Da
Review β„–61

Great honest and professional techs for all your hvac needs, was pleasure working alongside this organization! Wish you all the best and it was a pleasure learning and working with all the techs in this organization, would recommend to anyone even grandma!Best regards,Danny

Ma
Review β„–62

I never have worked with an HVAC company before but Im glad I did when I called Executive Air. Danny was my technician and he was extremely knowledgeable, honest, and helpful in fixing my HVAC issues. He even walked me through in how to take care of my own system providing plenty of recommendations in how I can increase the longevity of the unit. If I ever have an issue again I will definitely call Executive Air and ask for Danny again. Thanks for the awesome service.

Ma
Review β„–63

I had Mike Folta come in today and essentially save the day for me. My AC went out the night before. I called Executive Air the next day and they were able to fit me in with an immediate service call. I have a very old unit so I thought I was going to have to buy a new one but Mike’s knowledge and professionalism found the issue straight away. Mike had all the answers to my questions and walked me through every charge for today’s service call. I would go with Mike any day if you have any issues or need to talk to someone about any potential HVAC issues you may have. Thanks Executive Air.

Br
Review β„–64

Brian with Executive Air was awesome to connect with. He came to assess the job and got a quote same day. The job was a little bigger than we anticipated so we had put it on hold for now. After hearing that Brian still offered to help us out and connected us to another business that helped a ton. I look forward to working with Brian again in the future!

Sh
Review β„–65

Danny at Executive Air is the best person to service my home system since it was installed. He explained in detail what he repaired and how to maintain it better in the future. Will use Executive Air from now on.Greg L.

Ja
Review β„–66

Can’t say enough about Executive Air. I’m an out of town owner and had a tight schedule to replace an entire system. They coordinated and communicated via phone perfectly leading up to a Monday install. They knocked it out of the park. Lead installer Brandon James, service mgr Brandon Hinson, and Will β€œ the pilot” Huff were professional, top shelf HVAC guys. Everybody associated with Executive, Brian, Brooke, and David at the office were tremendous. 100 stars if I could. Kudos to all.James from Georgia

Ga
Review β„–67

Excellent service! Friendly staff and workers. I called with a seemingly urgent issue and they fixed it quickly and professionally. I would definitely recommend them for anyone with HVAC issues.

Li
Review β„–68

Always honest & reasonable. They came within the hour I called when my unit wasn’t cooling. Highly recommended!

Ba
Review β„–69

Prompt professional polite

Br
Review β„–70

I highly recommend Executive Air for any home heating and cooling needs. They provide excellent service at a great price with honesty and integrity. I have had technicians go above and beyond to provide excellent service on multiple occasions.

Jo
Review β„–71

WE HIGHTLY RECOMMEND BRIAN BECK AS THE INSTALATION AND SALES MANAGER, MATT AND WILL PERFORMED A HIGHLY FLAWLESS INSTALLATION, AND THEIR EXPLANATIONS ON HOW THE SYSTEM WORKS AND MAINTENANCE WAS OUTSTANDING.

Bi
Review β„–72

We were extremely impressed from the outstanding crew that has worked not only on our home but has done repair service at our office as well; there are so many outstanding associates that it is difficult to name them all but Steve, Travis, Brandon , and Blair were exceptional! We highly recommend this company not just for the outstanding service and product quality they deliver but for the never ending positive communication that you receive on a continual basis. They are a Five Star Company with Five Star Employees!!!!

Wi
Review β„–73

None better so stop looking!!!

ta
Review β„–74

Executive Air stepped in after two failed attempt from our Home warranty. We wanted to call them on the onset of our issues, but due to the warranty process, we had to use directed carriers. After a week of mis-diagnoses and non-responsiveness from other AC companies, we were approved to call Executive Air. They continue (installed two other system for us in the past) to do top notch work with great customer service. Their employees are always kind and considerate. They patiently explain the issue and the planned action for fixing the system. They respect our time and the in-light of our week and 1/2 non-responsiveness through the other provider they expedited the work and had our AC up and running within 2 days. --They are working with our home warranty provider to help us process the claim which is a battle of its own. - They never fail to impress with service and customer care. Weve never been disappointed with the staff or service from Executive Air

mi
Review β„–75

Professional and prompt service and install. Executive Air installed 3 new units for the build our dream home and did an amazing job. Very professional and clean. If you looking for service or a new unit give them a call.

Su
Review β„–76

Travis went above and beyond. He was not only very knowledgeable and professional, he was friendly and made me feel valued as a customer.

Ca
Review β„–77

Executive Air has been very customer oriented and professional for several needed repairs over the last few months. I use them for my company home in Destin, FL. I call and they respond immediately. I needed a new unit there this week. I needed it yesterday because the home is booked through the end of the year. I called Friday and the unit was installed yesterday. Thank you for your your friendly customer service and timely installation. I highly recommend this company. Thank you David for all your help!

Sh
Review β„–78

Amazing as always!!! The team at Executive Air are so professional, quick and most of all caring. When your air breaks down in the middle of August in Florida you go into an instant panic. But the team here are so kind, and do everything they can to get things fixed fast. You have a customer for life!

Me
Review β„–79

If you are looking for exceptional service then look no further!! Executive Air replaced our inside and outside units and did an amazing job. Very professional and clean. If you looking for service or a new unit give them a call, you wont be sorry.

Yo
Review β„–80

I own a restaurant in destin and these guys are great. Best in destin by far!!!! They work fast and are very professional!!! From david on the phone to mike fixing our equipment they always respond fast and fix it right!!!

Na
Review β„–81

AC went out this morning. Called and they were able to come out within a couple hours, diagnose the problem, and fix the problem! So thankful for their prompt response and attention and knowledge. 10/10 would use again.

Ro
Review β„–82

Service, then... had company install my a/c system. The crew did a great job and cleaned up. A few days later the office called to follow up and asked how my system was performing and if I was happy. ***** Thank you!

No
Review β„–83

Great experience

jo
Review β„–84

Executive Air is an amazing company. My a/c system wasnt working properly and I called Executive Air and within two hours I had a professional technician working on my a/c unit. Instead of trying to sell me a new unit he explained exactly what i needed to get it up and running. I recommend everyone who needs a/c work done to call this great company. They are the most professional a/c company that I have ever dealt with .

Ju
Review β„–85

Live out of town and called about the AC in a condo we own in Destin. Very professional on the phone, had a technician out within a couple of hours, found problem, called with a quote and fixed unit at what I thought was a very reasonable price. Would definitely recommend.

Ro
Review β„–86

Very responsive and professional service! Executive Air is a 5 star company. Give them a try, you will not be disappointed!

Lo
Review β„–87

Timely and efficient service

Be
Review β„–88

Honesty=priceless! I called on Labor Day weekend for a stopped up drain in a rented condo. The tenant ended up unstopping the unit, I called and canceled the service call with no problems. I received a call 2 weeks later saying they charged my card by accident and that they were sorry and have refunded the charge. That is priceless in todays world and Executive Air will have my business forever!

Ja
Review β„–89

In the middle of this pandemic, it was nice to have a friendly face.

Ja
Review β„–90

Quick response

Ti
Review β„–91

We are so happy!! My wife, mother-in-law she is 89 years old and I arrived here in Destin about 10PM 6/13/17 and our condo was hot. I called at 8:00 am next morning local time Phil answered the phone he scheduled Matt to come out right away by 10:00 a blower motor was replaced and we were cooling! They where very through Matt and his assistant checked the outside unit and inside unit to make sure all was good.

Tr
Review β„–92

I called upon these guys w/o checking any reviews - a property manager recommended them to me and if a management company is using them, they must be good!! I am shocked by the one negative review because my experience was very much the opposite. I received service immediately and David was very polite and addressed all my concerns about finding someone I could trust and depend on. I will now only use them and be more then happy to refer them to others. I was also impressed with the fact they donate part of their proceeds to great charities such as The Emerald Coast Boys & Girls Club, Alaqua and others.

Ph
Review β„–93

Really professional and polite. Effectively and efficiently addressed all the issues with my system. Cant believe these guys dont charge for after hours calls. They seem to be available anytime at all.

Sh
Review β„–94

Brian, Brandon and Scott were professional, punctual, efficient.Pleasure to do business with

Da
Review β„–95

Mike did an awesome job! Thank you!

Sh
Review β„–96

One of the most professional companies I’ve had the pleasure to do business with. I was replacing my full HVAC system and Chris thoroughly explained all the options to fit my needs and budget.Installation was prompt and the technicians walked me through the setup, operation and maintenance of the system.I had a small efficiency issue with the system a few months later and Chris was out at my house 20 minutes later and had the issue fixed the same day.I would highly recommend executive air to anybody with HVAC installation, repair, or maintenance needs.

Je
Review β„–97

The two employees of Executive Air, Mike and Chris, that were sent to my address were extremely professional and had awesome social skills. I am a single mother so having unknown men in and out of my house would usually be a stressful experience. Thanks to the awesome employees of this business my mind was put at ease.

Na
Review β„–98

I am so impressed with Executive Airs professionalism and ability to get the job done quickly! Every time I call I am treated with fairness and respect like I am their #1 priority. I would highly recommend!

Je
Review β„–99

Outstanding customer service. The entire team from start to finish was a pleasure to work with. Honest and upfront to include follow up.

Bl
Review β„–100

This company is very prompt and professional. Their prices are not outrageous and they have provided quality work. As Business Operations Director at Sundance Rental Management I will speak on our businesses behalf that we would recommend this company.

Information
14 Photos
100 Comments
4.7 Rating
  • Address:4012 Commons Dr W Suite 106, Destin, FL 32541, United States
  • Site:https://executiveairllc.com/
  • Phone:+1 850-502-6616
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations