The curbside service is non existing, you have to go inside for service. They advertise curbside but does not manage the service at all. However, I went in for service they did it quickly and got me on my way. I had an appointment tho.

Come in to get tire pressure checked. Easy and quick. Never left the car.

My first time visiting this location. I pull in not knowing where to park or protocol so I parked between the bay areas waiting for someone to come and ask what services did I need and give me directions. After about 7 minutes later, Benjamin came from the bay area and RUDELY told me I couldnt park there. I asked well where do I park? Not here over there. Over where? I then told him about his attitude with me. They have No Signs or anything that says Customer parking or anything. I complained about the issue when I made a my purchase and Ill be darned if the cashier (Ivan) get snotty too. I paid for two tires and after a few minutes and thinking about the service, I asked for my money back. This is how I was treated. I gave 2 stars because the place was clean.

Waxahachie DT is good. Jack the mgr is helpful and kind

This is by far the best location that I have visited.Geo and Mike went above and beyond in their service. I was there a couple of weeks ago and I came in distressed, but I left grateful and blessed. If I could rate them higher, I would. Do not hesitate to receive service from this Discount Tire.

I had my tires rebalanced after having a wheel repaired. The service was free, but the shop was quite busy on Monday maybe because of the holiday. So it took an hour and a half to get the service done. It wasnt the shops fault. It was an unusually busy day. My vehicle runs smoother after getting the wheels rebalanced.

Thanks GEO for the great service, definitely earned my business. I will be bringing all my vehicles here from now on.

Desoto Discount Tire is a great place to go for quick and good service. Even at peak times, they try their hardest to get you in and out as quick as possible. I had a slow leak in one of tires, and they got it in and fixed within an hour. That was great, I was expecting over an hour and a half ! They are fast, knowledgeable and courteous! From the service advisor to the tech in the shop. The front waiting area is very clean and the chairs are comfortable. It was a great experience, even if it was just getting a tire repaired! Thank you Desoto Discount Tire for a pleasant experience!

Good service and helpful just a long wait.

I just love Geo energy and his expertise. He always give me exceptional customer service. I can I have a bad day and he always puts a smile on my face . He is awesome if you need tires go see Geo I guarantee he will take care of you . He is also very knowledgeable and smart . Thanks for you great customer service skills .

They are always pleasant and helpful. They do a great job.

I took my truck in because I have a warning light on the panel for tire pressure. They took me right in. They did find 2 nails in my rear tire. Then my tires were rotated & they put missing caps on the stems. Sent me an e-receipt.Im always a satisfied customer!!

Very professional and experienced, very busy but not slow or a long wait time

Discount Tire was very very efficient they were very polite very well organized and I will always recommend them to my friends and coworkers and church members thank you so much God bless have a great day

During a free tire pressure check, the technician expressed concern that my tire seemed to be delaminating.i looked at it, and he was right! I could see pieces of steel belt showing!I came in the next day and they gave me a credit for the unused tire miles. It turns out that a piece of my wheel-well had come loose and was rubbing on the edge of the tire.Thanks for keeping me safe, Discount Tire!!

Salesman was too quick to TRY to sell me the most expensive set of tires; of course I didnt spend a dime, but could have tho!! 💰💰 Treat your customers better!! 💯

These guys are best, they replaced my tires after closing. Thank you so much

Had tire blow out on the I45. Replacement tire was very affordable & the service was quick!

I went to Discount Tire because the back tire on the passenger side of my car indicated that the pressure was low and that I was in immenient danger. The Service Technician inspected all of my tires on my car and informed me that not only was the back tire on the rear passenger was low, but both of my tires on the front tread was down to the yellow which was dangerous for gripping the road if I had to stop suddenly while driving and could possibly cause me to be in an accident. I was very gracious for the service provided by the Service Technician because he was very professional and made me feel that he had my best interest at hand.

Very polished and professional. Had new tires on in 1 HR.

Customer Service was ExcellentNew Tires are Excellent

Great. First time I didnt get hassle to buy tires

Great service from Hunter. He informed I needed new tires. He found new pirelli tires on a delivery truck that just came in and got me on my way within an hour.

The employees were great getting me a new tire. Friendly employees with great customer service.

My trip to discount tires was a pleasant one they were fast they were courteous and they have the job done by adding four new tires to the car within 30 minutes of our time of arrival I appreciate customer service such as this keep up the good work guys

Very attentive and knowledgeable. Fast and professional service.This time I’m getting warranty tire replacement and it’s hassle-free.This location is busy, but the wait is fine, as they make sure they thoroughly take care each customer.Thank you guys!

Reasonable prices, wide selection, and very helpful staff.

I have been here several times for different vehicles and they are always friendly and get my problem handled.

It was a good experience. This location was very busy, and I can see why everyone here was very friendly and professional. The wait time was about an hour. With the amount of customers that they had it made sense. My end results was they were able to fix the problem on my tires. Thank you guys.

Went there to get air in my tire and the young man really helped me out. I had a tire that the stem was bad when I bought them from Disc Tires and they were supposed to fix it when I came in about another tire but they didnt. The young man tightened and sealed around the stem for me when he didnt even have to. Thank you again for fixing that tire.

Brought my f250 for some tires . I tell the guy attending me I need some good heavy haul tires with good off-road capability he gives me an option . I ask him if it’s good . My old tires were f rated and he sold me E rated and the tires don’t look like they’re good for off-roading . Last time I come here f u

Everyone seems to be so friendly, professional, and thorough! Love the christianupbeat atmosphere in playing christian music! I have been going there for years!! I made themistake of purchasing elsewhere and I had to keep going back and pay more for rotations and all, and the customer service couldnt compare. So I am going back home!!

Theyre good very professional clean and customer service is excellent.

Gray company and great location. You can get free air with a curbside assistance. The workers helped at a very fast paced and were very very knowledgeable of the products. The prices are steep but not really that bad still cheaper than the dealership.

This place every time i have a flat i can count on the warranty i have on my tires to come through

Fast and Friendly service, I didnt even have to leave my truck as the new tires were put on.

Bought 4 tires and wheels for less than 1,000.00 dollars. Fair business practices I will continue to buy tires there

Nice/helpful staff and fast service.

Had a Tire rotation and balance in and out under 30 minutes.

Professional and courteous. Had my car ready in an hour.

I made an appointment to get a nail out my tire. Making the online appointment was easy. Check in was great, my car was pulled in for service 10 minutes after my appointment which i was told that would occur. I forgot to ask the price of the service. I went to one of the service desk and stood there as Kevin , customer service rep, appeared to be busy. He never acknowledged me and then answered the phone, talked to the person on the phone by looking up an item and quoting a price. He then hung up the phone, still didnt acknowledge me. He then started to what appear to wrap up what he was doing and began to walk away. I said excuse me sir dont you see me standing here. He said ya somebody will.be with you soon. I said i have been serviced i just have a question. He said oh ok , how may i help you..whats your question? He listened and answered my question. I spoke with manager, Geo, who apologized for the experience.For the managers apology, FREE nail patch, todays visit with my appointment was a total of 30 minutes there and my past experience with great service price for tires and warranties, discount tire receives a 3 otherwise they would have received 0 stars for this visit because of the rep. It doesnt matter how busy you are or about to leave dont ignore the customer, we know you busy. Acknowledge the person especially when they are standing in front of you. What really got me is he answered the phone and had a full.conversation helping someone else but couldnt say a word to me! Bad customer service KEVIN. ***UPDATEAfter i posted this review. I received a personal call from manager GEO. He reiterated his displeasure in the svc rep.performance. . He made me confident that when i return, yes i am going back, that i will not have the same experience as the last visit. Visit this location, you will be taken good care of otherwise GEO will address any problems you have. What a class act manager!!

Great service, good prices too.

Appt set for 5:30p, arrived at 5pm, handed over keys at 5:15pm out by approx. 5:45pHunter was great.

Very good customer service! The facility was very clean and it felt like a safe environment

Pure Laziness, didnt even go out to look at my tires, instead he came back and said I had no tread on the inside and they didnt have the tires I needed -My tires are practically brand New. He Lied.Very Poor Service & Demonstrated dishonesty.

Not only did they patch my tire for FREE, i was also in and out in less than 30 mins. Excellent customer service, they made my day.

Great customer service is rarely rewarded anymore and I wanted to congratulate this location on a job well done! Edgar, in participar, made the tire buying process super easy. I would highly recommend this store.

Outstanding customer service!

Great customer service. I went in because my tire pressure light was still on after air had been put in it yesterday. The employee told me to park and go in and they could help me with my sensors. I did just that and the employee showed me how to calibrate my car.

Lines were a little long due to being short staffed. But they made up for it by really quick service.

They were so nice! Geo came out to help me and was super friendly!

I visited this place today I was acknowledged and greeted. I needed a tire and was able to get help of one of the employees. All of them were very nice and professional... Thank you for your exceptional service.

Great experience they got me in and out in less than 30 min friendly guys also

I present my credit card and they asked to see my driver license straight up hood only because you Black

They were awesome!The Chic Fil La of tires! Everyone was neatly groomed, friendly,and perfect gentlemen....

Im a little mad they didnt get my car taken of correctly the first time after buying 4 new wheels and 2 new tires. Took it back the next week and they corrected the situation. They guys are nice just need to double check what they are doing before sending you out...

Same great service Ive grown accustomed to at this location. Scheduled appointment online arrived before appointment and had quick check in. Service completed in under 30 minutes.

Quick and easy. I came in with a flat tire. I left with two new ones.

My go to location, since I’m super close to this one. Haven’t had any problems at this location. Staff is normally always professional.

I Love getting my tires here, the service is ALWAYS exceptional and the staff is professional. They are ALWAYS trying to give you the best bang for your buck!!!!

This was my first visit at this location. My other Store that I visited for over 6+ years in Cedar Hill Texas was Awesome. I move recently about 20 miles from my old Location. I like the set up, the Employees are very friendly and on the Job when you arrive on the property for Customer Service. So now I have Two Store Location in Texas, thats not too far out the way too visit.

Friendly and wait is reasonable

The service is always quick and polite. Im very pleased.

We have done business with Discount Tires in our town for 12 plus years and have always had service above and beyond what is expected. Today I called this location because my teenage daughter was driving out of town to a wedding and someone told her on the highway her tire was low. She was scared as she was not familiar with the area. I spoke to a gentleman that answered the phone at 5:40 and told him what was going on and could she come to have it checked out. I said she was 15 minutes away and he said that was fine. She walked in at 5:55pm and two guys were inside and she said my mom called and said I could come by to have my tire checked and they were both rude and said were closed. It was 5:55pm (And I have the time stamps to prove it) so technically if you close at 6:00pm you are not closed and I was told she would be ok to be there at 5:55pm. Discount Tire has completely lost our business because of this.

Aside from the long line for air, they were able to get me in and out. Great service

Speedy service. I went in to purchase a new set of tires. Made my purchase, had the set installed, all within an hour....

Great customer service and the staff were very professional. As a woman, I didn’t feel pressured or that they were trying to upsell me on products that I didn’t need.

This was my first experience ever at Discount tires there in Desoto Tx... the guys there are super friendly and full of personality! David is the best!!! I needed my tire plugged because of a nail. They took excellent care of me & my car. If I ever need my tires serviced again, Discount tire is where Im going! Thanks guys!💙💛

Quality service. Professional and polite.

Pretty awesome to have a flat repaired within 30 minutes of arrival on a Saturday. Great service guys. Thanks

It was great, air in tires.

Got new tires wait time was not long. Associate met outside and directed me to park and get assistance inside wait reasonable!

Brought new tires for my car the wait was less than and hour all four tires were put on and I drove away.

The service line for air is the best ideal and quality control for this company. Kudos for them initiating that service.

Always fast and professional service!

Pulled in and parked, Craig met me as I walked up. Purchased two new tires, wait time no more than 25min. Didnt get the gentlemans name that pulled my vehicle out, he was exceptional as well. These guys never disappoint me!

Ive been buying all my tires here for the last 8 years, and have always felt the prices were fair. Another plus is the free tire rotation and free air pressure test. (I also recommend purchasing the road hazard option. It has payed off several times)

They honor there policy no stuff love them

I made an appointment and it didnt take long for them to get to me or get my requests completed.

Had a bolt in my tire and was able to limp to this location without any pressure loss. The guys patched it up and replaced a faulty stem on another tire. Was able to make it home for my dads birthday. Thanks again!

I did not like the service

This is my second year coming here and I love the service every one is friendly, professional and they really know what they’re doing. Most places are not so helpful but I strongly recommend this location. It does have its busy moments but it is worth the wait. I always leave satisfied.

Excellent social distancing and masks. Quick efficient service

Ordered tires twice in 24 hours and was given great service. I will definitely be going back.

They were quick to fix the flat on my wifes car and put the spare back in the trunk.

Great service as always. Store was very busy but they handle the situation well and follow all covid guidelines.

Great store and easy to work with.

I work for Lyft so I am no stranger to Discount Tire. The fellas always take good care of me. ✝️

Great customer service. A big help

Great place. I checked and aired my tires up without any issue. There was a line to get airing so I had to wait. But thats cool with me.I cant believe the staff tolerated the guy behind me that cussed them out loudly on the phone for 15+ minutes. I literally told them he verbally threatened them but they shrugged and said it happened all the time. Im not sure if that means the area is rough or that guy is a regular and a jerk. Either way the staff was great.

Even though the pandemic discount has been there faithfully and the customer service is impeccable.

I came in because my tire was low and yup screw in my tire, of course it happens on my lunch break. At first they told me it would take around an hour when I explained I was on my lunch break and I couldnt come back in time before they closed, they got me in quickly and took care of patching up my tire. They didnt even charge me which I was sure Id pay at least a fee of some sort. I was in and out in about 30 minutes, Im really happy with the customer service. Thank you!

Great customer service. Timely and does a wonderful job explaining issues with your vehicle.

The gentleman at the service counter and the service tech, were very courteous, friendly, professional and attired with mask and used social distance.

Good service

Courteous, prompt service

They were so nice. I had a flat they changed to my spare because I had a warranty from the dealer and did not charge me

Great service!

I had to wait a little while for them to put my new tires on my car, but other than that the customer service was great and their facility was very clean. They did a great job with my car and I would definitely visit again.

I stop by hoping the store was open. Well it actually closed at 6pm. I asked Deon if he could help me out by just putting air in my tire because the PSI was at 24. NO PROBLEM Deon said and fixed me all up.Thank you so much for helping out! Go see Deon for any tire needs!