I had repairs done at another mechanic shop for my 2013 Ford Edge and my check engine kept coming on after having the repairs done and I made several attempts to get the problem fixed. I finally went to Gillette Auto Repair and they were able to finally determine the problem and fixed it. They have Great customer service and everyone there is really nice. Ms. Linda is Awesome! Thanks again for your time and getting my vehicle back to running smoothly I appreciate y’all.

This place is awesome. I called on a Friday and explained my situation and they were able to get me in the following Monday and my car was completed by the time I got off work. Another plus is that it was a 2 minute walk from my job. This will be my forever ho to for car repair needs.

This place was terrible. They will try to get every dollar they can out of you. They are short handed, which makes me believe management is not even take care of their employees. They are slow with work, left my car there a month. Yes a whole month...got it back 7 days ago with a crack at the very bottom of my windshield, under my windshield wipers, and they have no idea how it got there. If I could give them 0 stars I would. Worst experience ever. Never again will I support local business. Take your car to a professional because they are definitely not.

Gillette is amazin .... Ms.Linda gets the j.o.b. done, they work quickly & the technicians know whhhhhhat theyre doin. Thank you Ms.Linda & all the technicians whom assisted 🙏🏾.

Very nice and shows that their customers are priority!!

Great service very professional.

They are very friendly with honest diagnostics, with quick turn-arounds, & very reasonable prices. I love supporting family owned businesses and this one is one that I’ll be using for all of my automotive needs. Great experience!!!

Excellent customer service. Would recommend this establishment to friends and family

I had a great experience very nice and informative

If I could give more than 5 stars, I would. These people are a 10+ easy!!!! First, they’re friendly—-Linda, the owner (along with Ray, her husband), are awesome. It was such a pleasure allowing them to service my vehicle. I had recently purchased a vehicle and had put maybe 1500 miles on the transmission, when it went out!! I could feel the sincerity as Linda reached out to me because of the plight I was in—-I HAD A CAR PAYMENT AND AN UNEXPECTED REPAIR BILL!!They were very reasonable in pricing—-I expected to pay much more. Linda kept meInformed throughout the entire process, which did not take long at all!If you want good work by good honest people, this is the place to go!!!Thank you Ray, Linda and the entire staff at Gillette. You guys are awesome!!!! ❤️

Great customer service! Quality work!

If you don’t want to do a bunch of wondering and guessing if your car is going to be fixed correctly, and fairly, then just take your car here. Prices are fair, definitely not big dealership prices, and the work is just as good if not better because it is family ran. Linda is a Godsend and it is so interesting yet comforting talking to a woman who appears a Grandma, BUT knows everything about cars. The head mechanic, also an older gentlemen, just exudes experience and wisdom whenever he is explaining anything. I’m not even mentioning the small army of I’m sure at least a couple of other mechanics & office ladies who make this place run like a well oiled machine.They’ve serviced 2 vehicles for me without a hitch! They put the extra touch in, went the extra mile, communication was off the charts.......and as in most cases, the Google reviews here are 100% ACCURATE.

They got me in and out. Great customer service!

Lovely people that do great work!

Ive been getting my car serviced at this shop for over a year now. I deliberately did not give them a review early out because I wanted to see how things would go in the long run. To point it plainly, Gillete Automotive cares. They are very nice and polite, there prices are extremely fair, and they get the job done right the first time. Its so difficult to find shops who are this honest and trustworthy these days. If you live in the area, youd be foolish not to get your vehicle serviced here. I promise you wont regret it.

Everyone on staff is personable, and I drive out of my way to this location because they have just the best customer service.

Ive gone twice and will go back again. Excellent customer service and work on my car.

Honest Top quality skilled professionalsNationwide warranty as Napa Car Care Service Center

Very good mechanics. They give it to you straight.

I have been here several times. Its always great service. They stay at or below the estimates and they are very upfront about time estimates for repairs. They are willing to work with the customer on repairs.I have never had any complaints.

I absolutely love this place they were able to give me automotive advice over the phone. Which saved me time and money prior to bringing my vehicle in. And as a single mother this was very important. I took the advice that was given and it worked. I will continue to use Gillette Automotive in the future!!!

Wonderful service, detailed description about what is really going on with your vehicle. They helped me where the dealership where I bought my car tried to gouge me. I will definitely use them again in the future for any of my car troubles.

They are a excellent repair center. I have never been disappointed with anything they have repaired or updated. Highly recommend them.

I am here now checking out my electrical system. I will always trust them to handle any vehicle I bring in. I remember I had an issue with my Tahoe, they were about to close, my brothers wedding was that day on a Friday, I came in and they fixed it...no problem. I really appreciate them. Thank yall

Awesome place to take your car for any type of repair or any needs, they are very professional, caring people that will not RIP you off, Ive been doing business with them for years & now my Daughter has started taking her car there when in need of car repairs. Love them people.

When my AC compressor died, Gillette Automotive Repair made my troubles disappear. Their incredible customer service got me cool again and still financially solvent. My thanks and appreciation to Linda for incredible problem-solving and kindness!

I had my motorcycle inspection done here. It was quick and reasonable. The staff were nice and treated me well. I can only recommend the inspection process as Ive had no other experience here.

This is a great local spot with friendly people and fair prices. Weve had our truck repaired and inspected here for years. Theyve always done good work and theyre pretty good about getting you in and out.

Very honest and trustworthy people when it comes to having your car or truck maintained or engine repaired

Very professional experience

What an excellent place to take your vehicle. The service was great and fast and the people there were very nice! They even picked me up and dropped me off while work was being done on my car. Awesome business whom I will continue to deal with for many years to come!

Came here for the first time and I was greeted by a very nice woman. The other 2 employees seemed like they didn’t want to be there, anyways she was so nice and polite. I’m giving this place a 5 star because I went in for a brake check because my brakes have been squeaking and was told by another shop I would need brakes. This place was very honest and told me I didn’t need them that I had 50% left even though they squeaked. They didn’t even charge me for a brake check either. The very nice professional woman gave me some good advice on my brakes and I really appreciate her for that. I will come back for future repairs when I need them.

By far the best place we have ever had service our vehicle. We have an F250 and were caught off guard with an issue. They took it in right away and spent the entire day working on it even though we called and bugged them all day! Their price was extremely affordable for the job they did! Thanks guys!

These guys are honest and do the job right! They have taken very good care of myself and my car. I couldnt have asked for a better experience!

They are a excellent repair center. I have never been disappointed with anything they have repaired or updated. Highly recommend them.

Nice group of people, seems like they do really care... looks to be family owned i think.. yeah would highly recommend as long as you speak to owners about issues and not just the mechanics...

Reliable and friendly staff. Gillette has been y auto-shop for a year now. Services are great and price is favorable.

Fast work proper testing and a good priceAlso friendly peopleI will use them again

Very honest people I told them I had something else wrong with my SUV and they found something different and saved me alot of money. You dont find to many auto repair shop that do that .I will tell all my friends about them thanks again from the Floyds.

My experience was a good one because they were honest. my truck came in because I had no brakes after replacing my pads and was unable to blled the lines myself for some reason. So I took in my truck and they could of been like other shady shops and charged me hundreds for replacing a imaginary part but they just fixed what the issue was, they bled the lines and got me on my way. They also looked at other repairs that I already knew I needed and gave me a quote that was reasonable and lower than i received from other places. Honesty is a major plus for me so i will bring my truck back and have already recommended them to others.

Great customer service. Very knowledgeable mechanics.

This is by far one of the best places to go and have your vehicle serviced. Linda, one of the owners is the sweetest person you will ever meet. She has gone out of her way on every one of my visits to ensure that I get a good price for the parts I need, and doesnt overcharge like other places. The staff is so friendly and treat you like one of the family. Last year when I needed to have my car repaired to pass inspection, Linda informed me of the Air Check Texas program, which allowed the state to pay, and allowed me to save $600 dollars from my repair on a catalytic converter. Other repair shops I have been to would have just taken my money and could care less about how the repair hurt my pockets. I absolutely love this place and will come her as long as they are in business.

Had a wonderful experience with this shop! Great to find honest, knowledgeable and professional mechanics.

These are honest people who find the issues and the pricing is so reasonable. Very trustworthy, friendly and welcoming.

Trustworthy group of guys who really know their stuff when it comes to German automobiles.

Completed repairs on my Audi quickly & professionally at a good price, if another issue arises I’ll definitely use them again.

Great place and great price

Speedy & quality service

By far the best experience I have had with a car repair place, people are kind, they work hard and fast.

Received excellent & honest service.

Ice friendly people, did a great job on my car.

Good shop, Good repairs, Competitive prices. Friendly and honest. Fast and Courteous.

Been going here for years because of the quality of service

By far the WORST place I have ever taken my car. My car needed a routine 60,000 miles tune up, so I brought it to gilette auto. They broke a hose flange, so the instant I drove it off the lot all of the coolant poured all over the road and my engine overheated. This ruined the water pump, timing belt, and thermostat. They fixed what they had messed up for $900 dollars, which should have been free in the first place since they messed it up, but to top it off they didnt put the water pump on correctly so it is still leaking coolant and they insist on being paid to fix their second mistake as well. Did I mention that they put a shotty air filter in during the tune up that broke my mass air flow? Or how about the fact that I had to pay for coolant three separate times ALL for a leak that they caused. I have NEVER written a review for any business because I have never been so poorly mistreated. PLEASE do not make the same mistake that I did.

Gillette fixed a rattle in the back of my F250 that I had for a year. Three big dealers could not fix it. Gillette fixed it in less than 1 hour. He knows more about trucks than the big expensive dealers.

Good service, good mechanics.

Family owned and operated

Great friendly service

Gillette Automotive Service was awesome. The service was quick, reasonable, & Ms. Linda & everyone was very kind & friendly.Thx guys,,Iris