This place was amazing to me. I don’t live in the area and wanted to get my car vacuumed and had a really pleasant experience

Place is the scam; never go there ; they washed may car in 5 min and charged 28 dollars; car is not clean; very bad wash inside and outside; I have pictures to prove; hope this business will close; very bad ; I usually pay for good service, but I had to pay for bad, because they scammed me ; never go there; owner if you read this I hope you read this...shame on you...

Been going to this car wash for 3 years now and never have had a problem. Paid $68 for a car wash and seat scrub. They did a poor job with the car wash. Originally thought, they had chipped my wife’s windshield, but after reviewing their camera footage it did not occur here. I fixed my review to reflect only the quality of the wash. I will continue to come here, as it was the the first time they did a poor job. We came in near the end of their day, so it’s understandable.

This place is horrible !!!!! I spent $55 with a tip and they did horrible job...Choose a different place that actually will appreciate you and actually do quality job...they will just SCAME YOU FOR YOUR $$$$ !

I got a wash and detail at the end of the day. They were very kind to take me as the last car of the day even though I pulled up 10 minutes before close. Very hard workers and very nice! Did a great job on my car. Would definitely recommend

These guys really give it their all. Ive been here several times already and they always take the time to clean my car perfect inside and out. I like that they use pressurised air to get all the water out of the mirrors so you dont get those water spots on the side of the front doors. 5 stars all the way!

I cant even imagine this place ever getting a bad review! THIS IS THE BEST HAND CAR WASH EVER!!! I drive from Gurnee because of their excellent customer service and excellent service! They have cleaned our mustang and our Cadillac and they go above and beyond with their services!!! I wish your business was closer but thats okay, I will keep traveling down to Des Plaines because you are the best!!!

Not for ceramic coated cars. I called to ask, whoever picked up answered “yes, we can accommodate ceramic coated cars”. Upon getting there, I was told they don’t have anything special for ceramic coated cars, and wasted 40 minutes in line. Not a honest business.

Great service, fair price, even though they don’t have fancy bulging, but they do job right

I absolutely love going to this car wash. Everyone is always nice and professional. I really love how they clean my car it makes me feel like I got a brand new car. The owner Mr.Castro is really nice I always enjoy talking to him when I go there.

This place got very expensive from overtime! I used to wash for 16$ regularly but now it is 25$ and tips. I would rather spend 4$ and clean inside by myself

I have been going here for the last 2 years. It’s a lowkey spot. Great service and quality. People are good. In my area there are self car washes opening drastically, but not many hand car washes. One of the few open since COVID began in Des Plaines.

Was going to this place like 3 times, but wont go anymore. 26$ for inside and outside, but there was dust at front dashboard. Some stains on both windows in the front, and the back of the car wasnt clean fully. Kinda expensive anyway. I would recommend you guys find some cheaper place to have car wash.

I tried many hand care wash places. Castro is hands down the best. Crew is super nice and they do amazing work. Never cut corners and we have been seeing them for many years now.

Great service for a great price. I drive out of my way to get my car washes here and I am always more than pleased with how good I am treated and how clean my car is.

Dont give these people your money. Theyre lazy and cant even dispose of garbage in the cup holder. Mud on the doors that came off with my hand and a decent vacuum. These people are lazy!!!

This is my place Over 15 years I take my cars here family business Thanks for Great Job Castro Car Wash

Shoddy job..car was not hand washed completely..there were big white stains on bumper which the owner refused to acknowledge. I had to clean those myself afterwards.

If there is less than a star Ill give it to them. Unfortunately, I brought a car early morning and they told me early bird for small car only. Furthermore, they charge me over $25 for on and out . So I paid before I check their work. Anyway I complained Because they used the vacuum and clean it inside but Ill leave you with the pictures... Believe me if I say its not worthy to spend your money or any time there.... Be careful guys.... :(

The shop came recommended so I purchased the $30 service. The car came out with the dirt and dust still on. very disapointed.

Was in and out. Did a good job but missed a few spots that left streaks. No big deal because they were nice. I think had I told them they would have corrected the problem.

Im so mad and feeling sad and angry about this car wash they stolen my money like 980$!!!Tuesday March 23 2021 i bring my car BMW x6To this car wash 🧽 for cleaning engine. They keep running my car to garage for cleaning. After cleaning car i give it to owner tip 10$+ 80 cleaning engine for my vehicle. After double check my Dashboard vehicle i undrestand i dont have my money on there! Im so mad and angry and sad about this carwash!Im a dj from chicago. Guys they think so nice to stolen money and stuff people when they wanna try to clean car.!

I don’t like this place, wash quickly and poorly 👎🏻

Terrible service don’t come here. Just look at this photos. After 32$ number 5 service.

Awesome job by these young !!!! Got spots and some rust off the outside of my vehicle!!! DEFINITELY give them my business again!!! Thanks guys!!

You would think for $41 they would atleast get the snow off the bed cover . Spots all over the truck not washed . Place use to be good

Been here about twice and by far the best service I’ve ever had. Extra points to being very attentive and paying attention to the details

Best in the area, I hate machines washes. My mustang has very complex parts and soap gets stuck in the window louvers / duck tail. It’s great to have a human eye clean it instead, they get all the spots.

They do good work, worth the wait.

Over a dozen of cars taken and some done good some lack of detail i believe in supporting small businesses and helping other businesses but charging double and not having it cleaned properly really not giving them a try again. Gave them so many changes and paid full price thank you regardless.

Just went to take my car to get washed, was told it was too low to go through the wash, no biggie, still wanted to get the interior cleaned but when the front desk lady asked whoever it was that needed to be asked, he plain and simply said I’m busy doing something else right now.. definitely not the response I was looking to hear, even though he didn’t even address me, I still heard him. I understand your busy but if you’re running a business you make time for your customers. I’ll take my business elsewhere for places who want to make time for their customers and for their employees who want to make money.

Best car wash ever! They did such a great job on my car! Its super clean! Really great costumer service, the workers are very friendly especially the owner! He is the best, always down to chat with his customers. Definitely will be bringing my car here all the best!

Definitely one of the best places Ive been to in a while. Very inexpensive for the experience. Strongly recommend

I was pleasantly surprised! I got a Basic In and Out and really didnt expect my car to look so good. There was a bit of a wait at 11:00 on a Thursday, but it was worth it. The service I got would have been far more expensive at another place. Cant wait to come back for a wax.

Had my Jeep detailed today. A couple hours of buffing, waxing steaming and washing and my car looks like it just came out of the showroom. Scuffs disappeared, trim, tires and engine now squeaky clean and shiny. My favorite pine sent wrapped up the job. Castros never fails to impress me. Thanks for a great job done

Castros family owned and operated, rare to find these days. Great attention to detail, friendly, fast and fun. Definitely recommend.Update 3.13.20: An observation and thought in regards to a gentlemans recent negative review of Castros; In his review, the gentleman stated he spoke to a woman who works at the wash who then went on to relay information to one of the washers. 🤔I wonder if hes reviewing another wash and mistakenly named Castros? 9 years a patron, never once saw a woman working there🤥Hmm.

I called and ask the time of closing and they say 5:30pm and let them know Im on my way. I get here at 5:05 and they closed due to not enough space, what? Waste of drive and time on my behalf.

Highly recommend this car wash! Not only did they do a great job washing my car in and out but I lost my engagement ring inside my car a couple of weeks ago & they found it & they were very nice & honest to hand it to me without me even telling them i had lost it. Very honest workers, says a lot about the place! Will continue to bring my car back!

Went extra early for a carwash for their before early bird special of $11, but was told they don’t have it anymore. So I said ok, and paid $28 for the best carwash they had only to get disappointed. Not worth $28 for the “best” carwash. They left window streaks when they cleaned it, once I started driving I saw the streaks in the sun. Also they claim in the $28 carwash they put car dash armor, however I do not see it. Not coming here again, over priced for nothing!

Let me first start off by saying that this is one of a handful of reviews I have ever written. I will also say that as far as the actual task of cleaning my vehicle, they did a nice job. Now for the reasoning behind my lack luster rating. I had left quite a few quarters in my door. I had just gotten them to do my laundry, so I knew exactly how much was there. I felt it would be fine leaving them there. However, when all was said and done with the wash I get back in the car and take a quick gander at my door of quarters. About half was gone. The amount of money taken is not my concern. It is merely the principal of it happening. A persons vehicle is a very private space in my opinion and there is a lot of trust letting strangers in that space (at least for me). Very disappointed.

Best Hand car wash place in town by far. price is very reasonable and the result is amazing.

Superb service every time!!! I have been washing my car here for years and they do fabulous job every time. I strongly recommend getting your car detailed here, I have a white car and got it detailed at Castro car wash the car now looks brand new!!! They were able to get rid of many scuff marks,and discolorations, inside of the car is spotless all for reasonable price! I strongly recommend this place !

Down to earth workers. Great service. Thank you for helping me. :)

Bery clean car afterwards

First time here today.In and out fast no appointment.I got a outside wash only. Good price good friendly staff. Nice clean car.I think Ill be back again.

A bit pricey but a good job was done. I was in tbe area so figured why not. A nice list of options and prices for vehicke sizes.

Way overpriced

Very fast, yet efficient. I love this spot they are all super nice, this was my first time here and it’s already my favorite! Very detailed hand wash and dry. They take so much pride in their work. I love it!

Nice job :-)...i’m coming here from year’s with my car’s. I recomend 👍🏻

Truck came out looking new

Great

They got us in immediately and did an insane job. Our car had been through hell; sand from the beach, spilled bottle of purple shampoo, general stickiness from hitting drive thrus, a pound of dog hair, and lingering smell of cat pee from an accident on the way to the vet. Now my interior doesnt have a single stain and smells like fresh linens. My front bumper was also slightly misaligned before I came in and they straightened it out and got the seams flush again without me even asking. Would 110% recommend this place to anyone!

I was pleasantly surprised! I got a Basic In and Out and really didnt expect my car to look so good. There was a bit of a wait at 11:00 on a Thursday, but it was worth it. The service I got would have been far more expensive at another place. Cant wait to come back for a wax.

Great job of detailing on my car, and friendly, professional service. Great shop.

I had good experience in the past. So I went there today. Guys are not friendly at all. Paid 26 dollars. dirt was still left on the car. I will never go back this place.

Best hand wash in the area! Great prices, and they’re very quick but more importantly thorough. Highly recommend!!!

Awesome neighborhood gem! Grest customer service and good cleaning.

Best guy ever and family. And best car wash around for the money. Hand washing is the way to go unless you want swirls in your paint. Thanks for being great guys!

I was washing my car here for the last 2 Years , but last 4 times they did a really bad job even if I’ve told them what to do. They even forgot to clean parts of the car . The last time the car was still dirty with mud on the other half (the passenger side ) after the cleaning . I’m really disappointed because I’ve recommended this place to a lot of friends telling them about the perfect cleaning job that they do.

Very quick and very good. Made my car look brand new

Quick and easy. Exactly what You need during the winters with all this salt on the roads.Awesome!!!

Best car wash for a good value.

Owner is cool. And very nice.His workers work hard and do a goodJob . especially for the low price

They do a good job Consistently. The price has gone up throughout the years but that seems to be an ongoing theme almost everywhere.

An excellent wash that took no time at all!

Interior was not as i expected

Fairly priced great hand car washes and interior cleaning. Line can sometimes get long here since they only can wash one at a time, but its well worth it.

Unfortunately they just raised their prices pretty significantly. But the staff is awesome and they do a GREAT job.

Get my work truck cleaned inside and out totally worth it!

Hes doing awesome with all really friendly and he has all over those flags from all countrys so great I got two of them Ukrainian and Romanian!) Thx

Met the owner the first time I was there, very humble guy. Will definitely go back

Excellent service and prices..really good cleaning job

Really nice people, decent prices and good job!

Simply the best and great value. Be prepared to wait on weekends.

They did a great job, my car was very shiny, and clean inside, they also have good prices for all the services they provide.

They hit every detail…..i always washed my own car/truck so it was done properly and not scratched but they do an even better job a+

Outstanding hand car wash I am one like doing things myself but could not have done better... come one come all Castro hand car wash does it all...!!!

Nice staff and great job

Great hand car wash in the area. Very thorough.

Shiny

Very good service

Great group of guys. Good job.

These guys do a great job and there pretty quick

Great hand car wash with nice owner and staff

I get my infinity washed on regular bases. Great price and quality.

Dont waste your time!

Great service

They should open 9 am on Sunday . Now is 9:10am and they still close .

Had the pleasure to talk with the owner. Was a late Sunday and they were about to close. Walked is asked if they were closed. The owner let me be the last wash of the day. They Rembert you as a person not just a customer.

The price is low but so is the quality of the work. Not coming back

I paid 25$ for cleaning and they did very poor job AGAIN, the car is still dirty, many dirty and dusty spots inside. They just wiped the interior with already used rug and even left some pet hair on my dashboard. That was the third and last time I went there!

Great car wash.

Very poor job, steins and dust after wash, $15 for nothingSorry no more

One of the best hand car washing place!

The best hand car wash in town.

Got here at 5:12 pm and they told me they are closed not coming back here that for sure.

Good place to wash your car !!! People here is so friendly !!!

Did a great job on my car

Good hand washes for decent prices.

Ive been coming here for a long time they always do a very good job I havent got a bad experience