Right next to Kum & Go and you enter through the same lot for the gas station. The guys working here are all easy going, that said they do take a lot of breaks but I think they do a good job. If you have a Espar D5 bunk heater, they dont carry the parts or filters and it takes a week for them to get them in (FYI for anyone with that bunk heater) even though I wasnt able to get my issue addressed, I would come back if they had the parts needed to service my bunk heater.

Busy place but they were able to work me in. Personnel very knowledgeable and patiently answered all my questions. Very clean and well maintained facility. Highly recommended.

#Very #expensive place not recommendedI just got there two times for APU issue I paid like almost 1/4 of APU price, They Just monopolized Des Moines area and impose unfair price.

My reefer stopped working Thermo Kings closed on Sundays but I called one of the technicians he came in on Sunday and fixed it for me it was really awesome. I recommend this thermal King to anyone Des Moines Iowa

Nice I’m coming from ca to camping

Great place to buy a part nice people friendly

Showed up with Thermo king trailer not running. Instead of seeing if they could get it back on they went to lunch. Frozen food load just left out with no sense of urgency. What a shame thought thermo king was better. I get people need to take a lunch, however you couldn’t take 10 mins to see if it was simple. They didn’t even pull into a bay to get out of the sun. Will avoid in the future. Advise others to do the same.

Would not do any trailer repair on my trailer

$634 to replace the glow pin on my bunk heater....ok, sure. Cant wait to come back here if i ever need anymore work done.

Well, my work place picked up a refrigerated truck for the BBQ CookoutEvent ... it turned out fabulous the event as did the truck to keep the items stored in there cold..

Very courteous &professional. Fixed my reefer alternator after hours. Got me back on the road in good time. Thank you.

Amazing service as Always ,Repaired what My own Company screwed up

Very disappointed in the service that we received from this shop over the weekend. We called ahead and were told a rate for the first hour then a rate for the hours beyond that. All said and done they did not fix the problem and were way over charged. I called this morning and was told rates that were completely different than what we were originally told and our bill was significantly higher than it should have been. Would not recommend taking your equipment here.

Good group of people there.

Very polite and helpful staff. Not only was the repair done I was pleasantly surprised to see that they had also blown out the trailer saving me from having to sit in line at the blue beacon for a wash out. Thank you for your professionalism and excellent customer service!

My favorite thermo king. I had dealt with 2 others in texas but this is the only one that actually fixed my issue of my apu not running and now it runs like a champ. I recommend these guys to anyone and they are now going to be the only thermo king i come to when im in the area!

Very expensive and no results. Will overcharge for a little thing and not fix the problem.

Very easy to get equipment repaired

Friendly staff, but couldnt get to me because of no power due to a bad storm.

Hi just wanted to let you know that Greg and I talked last week he said stop by to check out the trailer I bought it had Opti set active that I need it to take it off....they were 2 weeks behind on work and they took me in...it really took him couple minutes to reset it... Im very happy with his work and honesty... good man!! God bless America!

Went here to fix the APU of my truck. After 5 hours of waiting and missing my next load, they did not fix the APU.Not only were they not been able to fix the APU, but also decided to charge me $466 for their labor. What labor are they talking about? They claimed that they replaced two fuses. I do not believe that it took them 5 hours to replace two little fuses. It should have taken them 10 minutes to diagnose the problem and 20 minutes max to replace those tow fuses.Overall, the APU wasnt fixed. I went to another repair shop in Chicago who fixed the APU within 30 minutes and charged me $200 for the visible result.Stay away from this place, if you value your time and money!!! They are a bunch of people trying to rip you off. Can not believe how they are still in business.

They know what theyre doing. .when it comes to repairs..the team is great and the offer great service. .

What can I say about this place... Everyone was top-notch... I had a problem with my reefer unit and I was coming out of Omaha Nebraska on my way to Chicago I called my company and the trailer shop manager got me set up at Thermo King in Des Moines Iowa.... I got there I got checked in and they took me immediately plus they solve the problem and I was on my way again... The whole staff and crew were over the top professionals... If I was an owner operator I would definitely used Thermo King of Des Moines.... Keep up the great work guys

Reefer didnt want to run kept shutting off. Called TK they started working immediately on it..45 min later, called me with a $248.00 bill, all they did was changed fuel filter but charged 1.7 hrs.Never called me for approval or to tell me its the fuel filter. Unit was due for PM service anyways.Fuel filter $18.00 ,we ended up paying $248.00 because they charged 1.7 hrswe have 15 carrier units never been scammed like this at QUALITY SERVICE

Worst place ever. Avoid at any cost.My driver gets there around noon with receipt from another Thermo King stating what the problem is. He was told that they are not very busy, but it will take some time, about 4 hours. Around 4pm he asks again what is going on, for and estimate and is it gonna be done today. He was told that he will be done by the and of the day and it will cost around $660-700. At 9:30 i receive a call from technician telling what the problem is which we already knew and that it will cost $1700. I ended up paying $328 for diagnostic which we didnt need and wasting all day for nothing.

Good service

They were great, after hours service to fix my reefer unit.

I would never recommend this place for anyone. They charged double price for unfinished job.

Good service and knowledgeable mechanics

They charge very high. $150 per hours. For just cleaning fuel separator they charge $279 which is unbelievable price. We never were RIPPED OFF like that.

They are very friendly and had me in the shop pretty fast!

My reefer unit doesn’t make cool enough, I call Termo King, I told me after hours 480. One guy come and checked my unit he said nothing wrong with it. But they charged me $960. For nothing.Never go Termo King in Des Moines, IA..

Great ppl I had problem o n my Reffer s 600 was Labor Day I called after hr service n guy ther with in 30 min n nice n polite guy quick he find my problem n fix my Reffer I was loaded n back on road

Needed my shoot repaired not only did they give me a new shoot, but also washed out my trailer... Thanks fellas

I called two weeks out and made an appointment for aug 3 2015. I was told to show in the morning and we will get you fixed. So I show up at 8:30 am and was told you have to wait until late afternoon. We might work you in earlier. What crap !! its not like I just walked in off the street. I made an appointment. Apparently my moneys not good enough. I will go elsewhere or try and fix it my self.

Got me up and running fast

Good people!!

Top service and products.

Great people and on time. Genuine charges

Good place to take your truck

Parts guy is very knowledgeable, excellent

Very fast service

Took about an hour and I was on my way.

Helpful staff

I’m here on Sunday, trying to get a hold of mobile service, just need a data download from the reefer, I don’t know what other number to call.Thanks!

Recommended!!! Fast and best!

These guys are professionals! They open until midnight!

Nice place

Ok

AOK