Why I fired Jerry Kelly and fired State Farm Insurance: I have been trying now to cancel for 9 months a business office policy and 3 months a second car policy. I have been overcharged almost $1000 dollars for both policies in 9 months. I have called the office numerous times every month with little response back, most of the time no call back. I have yet to receive a refund or an apology. Emails go unanswered. The agent has yet to take time out of his day to connect to resolve anything. Locally, this companys and agents level of customer service is in the toilet. I then found out that I was under insured on major areas and over insured in minor areas while shopping for a different insurance company for both home, auto and rental properties. There are other reasons as well to cancel on a national level with this company that outweigh my particular issues on a local level. I have had two significant issues with this agent in the past but this was the last straw. So much for being a loyal State Farm customer for 30+ years and upwards of 20 years with this particular agent. I did find a company who does care, provides the best product at the best price nationally. A perk with this new company is that they will shop annually for the best price for me.

I love this state farm branch! They are fantastic with all things customer service. They have worked consistently to help me save and are always responsive - not usually something you find with insurance agents. Ethel Burton is my go to lady! She is extremely helpful and goes above and beyond to make sure I am all set up. I have been working with her for 5 years now and look forward to keeping the partnership going!

I have been with Jerry Kellys agency for over 20 years. Ethel Burton is my go to person when I need anything. Shes extremely responsive, knowledgeable and a complete pleasure to work with. Its not common anymore to receive such good customer care, and I appreciate her more than I can say.

I have been with State Farm Insurance for most of my life, and I have been with Jerry Kelly and his team in Denver, CO for more than 20 years! They have seen me through the accidents of life. Whether it be with my car, and an irresponsible driver, or my house, and the fury of mother nature, Jerry, Ethel and Brandy have taken care of me. I cannot tell you how much peace of mind this brings me.IF YOU ARE LOOKING FOR A PERSONAL TOUCH WITH AN INSURANCE AGENT, LOOK NO FURTHER! Jerry and Brandy are awesome, but I consider Ethel a valuable, long time friend. Thx Ethel!

Jerry and his staff are top notch, I look into switching insurance companies and cant do it because of the level of service provided by Jerrys team will never be matched.

Mary is great! Always helpful

Thanks for the insurance