They never answer the phone, even if you leave a voice message with your information. They don’t call back. No way to communicate after paying, of course.

I cant tell you how he works because in the 2 years I used him he never picked up the phone. My insurance prices got increased and then even cancelled without any communication to me. I left him voicemails every month for 8 months and got no call backs until I cancelled all my remaining policies with a national rep and he suddenly called to check in. Then, to make it better, I find out today that he never cancelled my home insurance policy.

Been dealing Kevin Tafoya Farmers insurance for a while. I always had fast friendly service. The agencys easy toget a hold of either walk in or by phone.

Ive been with these guys for about a year now with my auto insurance, theyre good people that are quick and very knowledgeable. Definitely recommend!

This is the worst insurance agent I have ever worked with. I have rental properties and tried to set up all my properties through Kevins agency. From beginning to end he has screwed up the policy information, the contact information and now finally the policy type and coverage. Thanks to his team Im not covered and have been paying for over a year now for nothing.