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TECHVERA
625 Dallas Dr #450, Denton, TX 76205, United States
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Ro
Review №1

Fantastic IT company! Used them for years and they provide top notch service and go the extra mile for their customers.

Ad
Review №2

Techvera has provided our IT support and service for 20 years or more - well before their name change. They are very responsive and helpful and keep us up and running which allows us to focus on what we do best. Very appreciative of their great service!

Je
Review №3

Burrows Law Group has been using Techvera for our monthly IT services for the past year and we have been very impressed with the services provided thus far. They are responsive, friendly, and timely in our IT needs. Our staff loves having them on demand as needed for our constant IT needs. We are very thankful and hope to continue our monthly service for years to come. THANK YOU TECHVERA! YOU ROCK! Kyle, Josh, Graham, Ryan, Reese, and Justin we are honored to work with you all.

Ro
Review №4

Just want to take a moment and say how much we love doing business with these guys. We get stellar service from Techvera. A simple phone call and we usually have someone in our office within a day. Prices are better than the industry, customer service is on point, and the tech guys that come out are always friendly and knowledgeable. Looking forward to continuing our already long and happy relationship.

De
Review №5

Unlike most break/fix computer companies Techvera is a true MSP (Managed Service Provider). Techvera planned, engineered, and maintains all of my companys business information technology. They provide customized solutions and have a very knowledgeable tech support team. I highly recommend them.

Fo
Review №6

We know we can rely on Techvera to get the job done better than we even expect. These guys think of things to proactively address before we realize that there might be an issue. When actual issues do arrive, they are available nearly 24/7 and they get it done right! Very impressive outfit.

Lo
Review №7

Reese, Justin, Graham and team are amazing!! One of the best decisions I ever made for my business was to begin IT service. Anytime we have a problem they are there to help. Their response is timely and if it is something that cannot be fixed remotely they are onsite quickly. I definitely have peace of mind for all my computer needs with Techvera serving us. I would highly recommend them to anyone.

An
Review №8

Always helpful and pleasant. Great team to work with!!!

Mi
Review №9

I have been in Technology since March of 1975I have worked with many different companiesTechvera goes above and beyond to accommodate your needsWhether it be day or nightThey are an outstanding company that keeps pace with this fast changing industry.I work hand in hand everyday with their staffGreat company

Du
Review №10

We have been using Techvera for several years now. We went through multiple other companies before finding them and have been extremely happy with their service. We are a small business with about 30 employees and their solutions and customer service have been a great fit.

Ev
Review №11

We have used Techvera for many years with the company I work for and they are ALWAYS so good at what they do and do it at 110%.

Am
Review №12

The relationship that our family business has built with Techvera, is indescribable at this point. The amount of trust we have in them and their team to professionally and proficiently manage our computers, IT, and VoIP phones is everything our business depends on. Not to mention the resource that they are for helping us solve all tech related problems. I can without a doubt, recommend Techvera to any business looking for help with their technology!

La
Review №13

Techvera continues to be AMAZING at helping our new company, CurePay out with all our IT needs. The entire team is super friendly and respond ASAP to all work tickets and matters. Great Job Techvera!! :)

Jo
Review №14

Great customer service and very knowledgeable team!

Ju
Review №15

Great customer service and expertise team!

Da
Review №16

Techvera provides fantastic results as our outsourced tech provider. Would highly recommend them.

Ja
Review №17

Techvera team is awesome!

Da
Review №18

I would highly recommend Techvera for any new computer hardware or even repairs. They have great customer service.

Da
Review №19

I would like to highly recommend Reese and his team at Geek on Wheels. From the very first contact they have been very responsive and eager to help with all of our computer and networking needs. I recently purchased a new computer from them and they helped me figure out the best options for my needs and wow is it fast. They also helped with getting our local and remote backup systems optimized for our business. I surely be recommending Geek On Wheels to anyone in need of computer and networking support for home or business.

he
Review №20

I had a terrible encryption virus and was despondent that I was going to lose all of my data. Two places I called said could not help me. I called Techvera and they said might be able to recover all my data after wiping my computer clean. I had great communication and in fact, Techvera did restore my computer to working and recovered all my data. I highly recommend them - great customer service, obviously very talented and they went way above and beyond reinstalling programs for me, making suggestions about better computer virus protection, etc.

gl
Review №21

The one and only thing I asked was to NOT put ANY antivirus software because I recently purchased one to install myself. I even had it written on their form that i had to fill out. I appreciate them restoring my computer to factory settings, but once I turn it on and see my only request utterly and completely ignored means a 2 star rating.

Ma
Review №22

They are always quick to help when problems arise. Great to work with.

Wa
Review №23

These guys know Macs. I frequently refer friends who are Mac owners to consult Casey Walker at Geeks on Wheels. They are very knowledgeable and have done great work restoring some pretty sad Macs to full usability. Theyre local and affordable. You guys rock!

Ry
Review №24

They did an amazing job.Saved me and my friend a few hundred dollars by going above and beyond to research the history of the type of computer we sent in to find out the real issue with it. Best Buys Geek Squad can go suck it, this place actually puts out for helping their customers to their fullest!

Ma
Review №25

Excellent local company that stands behind the services they provide. 10/10 would recommend to anyone in the North Texas area with Tech needs.

An
Review №26

Justin Dews, the CIO apparently, reached out to me over email and we were able to get an interview set up. On the day of the interview, Justin did not call me at all. I waited over an hour for him to call me or email me an explanation, I got nothing. I ended up reaching out to Justin to see what happened, his response is as follows, The day got away from me and I completely missed our scheduled phone interview. Now, even though this was completely unprofessional of Justin, I am an understanding person, so we got another interview set up the next day. On interview attempt number 2, Justin called me on time! However, Justin proceeded to speed his way through the interview, and finished his part of the interview in a whopping 10 minutes! Wow! I ended up trying to talk about my own experience to at least get 30 minutes out of this interview, but it was so painful talking to Justin, as he clearly didnt want to do this interview, that I was only able to talk for an additional 10 minutes. Justin, Im aware that youre an CIO at a Computer Support and Services company, but from one techy to another, I recommend you set up reminders in Outlook so you dont forget about things you need to do for your clients. If anyone wants to experience a bad interview, just set an interview up with this company.

Ju
Review №27

This was a great place, but after the new ownership the staff is rude and they only care about how good they look when you walk in. Dont expect to be waited on if you come in person. Even if the Girl at the front is in the middle of finding out how to help you, she will interupt you and answer the phone and leave you standing there, every time the phone rings. Its more fun for the girl at the front unless you are a young good looking guy. Too bad. Use to be the best place in town.

A
Review №28

Do not listen to their advice.They are taking advantage of college students and anyone who doesnt know much about technology. I went in looking to get a broken hinge on my two year old laptop fixed and they told me It would be more cost effective to buy a new laptop. We have some here you could look at. I walked right out ant went across the street to the Local Circuit where I got it fixed quickly for $150. Ive also heard that theyre telling people that they cant work on their computer because its an older model, meaning two or three years old, and trying to sell them new computers as well. This place is a scam- avoid at all costs.

Gi
Review №29

Reese and his staff are very responsive to all of our tech needs. Couldnt run our business without them!

Da
Review №30

I called to ask some questions about Cryptolocker and was surprised that you guys took 10 minutes to talk with me and consult me about my options. Great service starts with sharing small samples of information when that is at a premium. Thanks!!! Would recommend

Am
Review №31

Ive used Geek On Wheels while I was in college. The service I received from Geek on Wheels was very prompt. They were extreemly helpful in resolving my computers issue and I received great service. Prices are more than fair and I would recommend this company to anyone!

He
Review №32

Geek on Wheels has done computer repair, server hosting and IT work for our Law firm for several years.Geek has done personal computer work for my family longer than that.Reese Ormand is a professional in all aspects of his profession. I would recommend Geek on Wheels without reservation to provide professional and timely computer repair or service.His entire staff has been excellent to work with.Hank PaineMarsh, Paine & Waddill, PC

Mi
Review №33

If you have experienced the horror of the Genius Bar, then you can truly appreciate the quiet, instant, friendly service of Geek on Wheels. We have gone several times and have never had to wait and the staff is always so courteous and helpful, and on Mondays, they ply you with donuts and coffee. They removed the viruses from my daughters macbook and replaced her screen, both were done same day. For my Imac which had the gray screen with the flashing question mark (never a good sign), the tech researched my serial number and found I still had warranty service and so saved me a bunch of money. I absolutely recommend Geek on Wheels for any computer problem.

Jo
Review №34

TechVera is an amazing company. They are so helpful and significantly streamlined our companies technology side (internet, phone, email, servers, etc.) I would seriously recommend them to any business that is looking for team that is effective at solving problems and bettering your business.Thanks TechVera!

ka
Review №35

Good opportunities in cutting-edge technologies

Jo
Review №36

For such great ratings, these folks dont service older systems, like a simple parallel ATA drive.Simple extraction of files to upload to a computer I figured would be elementary, but I guess not.

Ji
Review №37

Great Company to work with!

Ra
Review №38

Horrible Service told me they had graphics cards and i wen there and they did not have any for sale. just a complete waste of gas to get there. also she said that she would connect me to a tech guy and she forgot to put on hold and i could here them talking and the guy said he was drinking and eating i cant talk and then she said oh theirs no tech guys here right now. so freaking stuipidi should have never even went or even called

Sh
Review №39

In short, it was AWESOME! I found them on the net. Spoke with Tyler who did a great job assisting me on the phone. He guided me through ordering my part. Talked to me about cost efficient ways. Though I live in Dallas (South of the Trinity River), I did not mind taking the drive to Denton. Tyler, Gabriel, and James were such a great help while I waited there for them to service my computer.~James went above and beyond his required tasks and was diigent in his work andexplanations!~Gabriel was as coordial and pleasant with customer service as they come! as wellas knowledge of computers and recommendations!~Tyler was just as helpful face-to-face as he was via the phone.It may sound like overkill, or too good to be true, but this team of professionals help the owner run an establishment that meets the needs of the customers.~ Would I recommend them? YES! Highly!~ Will I return? I certainly will!

Pa
Review №40

Efficient, respectful, and a real pleasure to work with. Two thumbs up!

Sa
Review №41

Im leaving my original (although edited) post below because its a cautionary tale--ask more questions--but Im happy to report Reese Ormand, the owner, got in touch with me and offered a refund on the computer I bought from them. I really need two computers, so I requested it be repaired. They ended up replacing it with a slightly better (refurbished) model, did the data transfer, and set it up perfectly. So yes, I had a problem, but good companies fix problems (Reese told me he was going to re-train some of the staff so people like me know exactly what they are getting, and to avoid any more miscommunications in the future) and these folks did. But what I learned is--ask questions and get everything in writing. Yes, I felt like I had been misled but it was because of a breakdown in communication, not malfeasance on their part. Im confident staff has been re-trained and I dont hesitate to use them again. Heres My original review, edited for length:It pains me to write this review, because Ive been pleased with the work done here in the past and have referred people here for years...I took my laptop in for repair and was called and told it was unrepairable. The person said they had a Dell Latitude on sale--I think it was around $350--and because I really needed a computer fast, I agreed to buy it. I asked if it was brand new and he said yes. The next day I picked it up and was surprised it wasnt in a box and had a scratch on the case. I should have insisted on documentation then, but I trusted these folks because Ive worked with them before. I asked about warranty information and the woman said it was all online. I checked warranty info and the Dell warranty for that machine expired nearly a year ago. A couple of weeks later I made an appointment through their website for service in the store--I suddenly lost Wifi. That was an easy fix. I asked about the warranty issue and the woman at the desk was evasive and said We offer a 90 day warranty. I was still suspicious that I had been sold a used, refurbished laptop but didnt pursue it. Then I suddenly started having odd problems. I also occasionally felt tingling and mild electrical shocks when my hands touched the edge of the case. Finally my Windows 365 stopped working. I checked with the IT department where I work (who supplied Windows 365) and they suggested several fixes, none of which worked. They then recommended I uninstall and re-install it, which failed because it kept saying there was a file open somewhere. My IT department suggested I might have a corrupted Windows file. That was a Saturday evening. I immediately went online to Geek on Wheels, where the website brags about 24/7 service, and once again booked an appointment for 3:00 p.m. on Sunday. When I got there the receptionist said they didnt have any techs on duty, but she could take the computer, charge me $60 for a diagnostic, and somebody could call me in a couple of days. I said I couldnt do without my computer because I teach and needed it so she made ONE PHONE CALL and I heard her say the email with my reservation came through but she didnt see it until just then so never called a tech in. She then said Well, its 3:00 and we close at 5:00 so theres probably not much wed be able to do for you in two hours. I blew up, told her I felt cheated because Im pretty sure the computer I was sold was used, and that the setup and subsequent fix didnt work, and if their website took appointments for a Sunday they should have a tech on duty on Sunday. She said they never have techs on duty on weekends, which is untrue because Ive had work done on weekends.She wasnt very helpful (after all, I heard her tell whomever she talked to on the phone that she never checked the email until I got there, and it was apparently her responsibility to get a tech on duty). Ill admit I lost my temper and she said Its not my fault, Im just the receptionist. I walked out and went to another store and BOUGHT A NEW COMPUTER.

Ve
Review №42

I would like to say that there tech dept was as good as it gets jerrid dye was sent to fix my machine and was done in about a hour wow thats great thanks jerrid dye

Vi
Review №43

Always fast, friendly, the techs either know how to fix the problem, or find out quickly. Reasonably priced, and I never feel like Im being taken advantage of because of my lack of computer expertise.

A
Review №44

Purchased a refurbished Laptop and had them install programs I needed. All I had to do was pick it up and turn it on!

Sh
Review №45

Nice experience

An
Review №46

These geeks rule!

el
Review №47

Good attention

Information
26 Photos
47 Comments
4.5 Rating
  • Address:625 Dallas Dr #450, Denton, TX 76205, United States
  • Site:https://techvera.com/
  • Phone:+1 940-382-8644
Categories
  • Computer consultant
  • Computer support and services
  • Technical service
Working hours
  • Monday:8am–12pm
  • Tuesday:8am–12pm
  • Wednesday:8am–12pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–12pm
Service options
  • Online appointments:Yes
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