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Leza Nail Spa DeKalb
2444 Sycamore Rd, DeKalb, IL 60115, United States
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Je
Review №1

I’ve been going to Leza since I moved out here in 2015! I don’t get my nails done often- MAYBE twice a year, if even that. I went today to get a pedicure and a full set with dip powder to prep for a wedding tomorrow, and they did a wonderful job. The girl doing my pedicure was so incredibly sweet and did a thorough job. I recently conquered a fear of pedicures and she made me feel extremely comfortable. I think she said her name was Vicky?! Regardless, she was friendly and phenomenal. The girl who did my nails was great, Sarah. She was a little less friendly but got me in and out with exactly what I asked for and did awesome.

Me
Review №2

Very clean friendly atmosphere. But my nails were rushed and didnt get the relaxing feeling. I think I will be going back to vp nails or different place

El
Review №3

Always over booked, 3 times in a row now I’ve made an appointment and still need up sitting for at least 30 minutes before even being able to be seen.The designs they can do are alright but by no means do I suggest taking something that’s complicated to them.

Au
Review №4

DONT TRUST THIS ESTABLISHMENT WITH YOUR NAILS. I thought they were higher class and they definitely put up that front but they’ve screwed up my nails twice now. The first ones I got were amazingly good. When I immediately replaced them they didn’t cut the nail underneath and now they’re super long. I paid $70 for these nails. Then when I got them cut they gave me a busted looking nail. I do not recommend. When I called and asked that they fix their mistake and take off the nails (which is very cheap according to the site) they said they wouldn’t do that. 1 OUT OF 5 STARS. DO NOT RECOMMEND. If you get nails regularly you expect them to treat you, expect them to do exactly what they advertise that they do. Extremely disappointed.

Br
Review №5

Had a gel manicure a couple weeks ago and had tips put on. I came in this week to have the tips/polish removed. I have never experienced such horrible customer service in my life. I have never had tips put on so I didn’t know what to expect, but after speaking to several friends they explained nails should have been soaked in acetone first. That didn’t happen. They proceeded to sit me down and pry the tips off with an unused acrylic tip. Talk about painful. Then the lady who I assumed was the owner, walks over, grabs my hand without explaining what she was doing, and begins digging under my tips and ripping them off with her fingernails. I was in tears. Her response? “yeah it hurts.” I will never step foot in this place again, and I will tell others to do the same. Unacceptable!

Ju
Review №6

My sister and I went together. They say us together and the 2 guys doing our pedicures. Everything we said they acted like they didnt hear us and then talked and laughed the whole time. Most of the time we were sure they were talking about us. We will never go there again!!!

Ja
Review №7

My friend treated me to get our nails done, from the moment we walked in they upcharged everything and didn’t do what we requested. We wanted polish, they gave us gel, we both wanted acrylic, they gave my friend dip even though they said multiple times no I want acrylic. They didn’t even file their nails so they were bumpy. My nails are so misshapen and uneven. They cut my friend cuticles so far back they bled. My cuticles weren’t even pushed back so they’re already really grown out and it hasn’t been a week. The design asked for was simple but it was rushed and came out sloppy. Everyone was rude and we felt so uncomfortable and disrespected. If a client comes in asking for something specific, do what they ask for. Stop trying to make more money and do a horrible job on top of it. Do better.

Ka
Review №8

I’ve been going to Leza’s FOR YEARS. I had the worst experience today I went in for my normal pedicure and full set. The person Who did my pedicure didn’t do the massage or lotion cut the bottom of my foot with the razor put the wrong color and said we don’t have the other color but I got something similar when the color I wanted was done on my nails my toes look like Christmas trees not what I wanted kept turning off the massager went to the bathroom three times went and walked around and talk to other people multiple times Coldwater cut my toe whenever clipping my toenails was very mad went to get my acrylics and she did an awesome job as usual I went to pay and I said I shouldn’t have to pay for my pedicure whenever it was the wrong color they didn’t do the massage after I told them it’s the wrong color and they didn’t do the massage and they told me well the man who did your nails for your toes isn’t here and neither is the boss I said I understand what you’re saying but I’m not paying for these toes when the services that I should’ve been paying for didn’t happen then they proceeded to yell at me and they said well your total is $105 I said I’m not paying $105 so they get Cindy on the phone and she said the only thing she could do was take $10 off of my nails never had such a terrible experience there until today and I will never return he used dirty utensils on me and was rude and yanked me around I should not have had to pay $95

Mi
Review №9

I usually really like going here but this time I had a man named Andy who had an attitude it seemed the whole time & rushed on my nails. I asked for coffin shaped, he did not do coffin AT ALL and I had paint and acrylic all over my hands when I was done. Not a good experience at all.

Br
Review №10

This place does not listen to what you want and then upcharges you for their own mistakes. When my nails were done, they looked like my natural nails, like I had NOTHING done to them and they wanted $50.00 for it. Then, the front desk person told me it was my fault because I choose the color, when I did not choose the color and only showed them a picture of what I wanted three times hoping to come out with that design. DO NOT come here if you come prepared with how you want your nails, because you will be disappointed if they do not come out the way you want.

Be
Review №11

Absolutely did not listen to me I noticed the stylist got the wrong color and when I said something he did not listen to me or check on what I was saying, ended up paying $50 for a fill that was incorrect. The reviews are not wrong they do not listen, save your money and go to OQ nails downtown

Di
Review №12

They don’t pay attention to what they are doing the half do there job then try to argue with you about it if you approach them they always have a attitude they only ask you if want something yo drink when you are getting more then one thing done there customer service is completely terrible!!!!!

Fi
Review №13

I was really disappointed in both the service and the quality of work here. Almost the entire time I was in, my nail tech Tracey was talking to two other men who worked there. They hovered around my station and one even coughed in my face. The nails are thick and too wide for my actual nails. A few of the tips werent put on correctly and aim upwards from my nail. Overall, this was NOT worth the $40 + tip (thats with a student discount).

E
Review №14

Sorry, this place is no longer the same. Poor customer service, person that did my mani pedi was unable to communicate or understand what was needed, and prices have increased at least By 20%. Will not return and do not recommend this establishment.

Ha
Review №15

I was not happy with their cleaning, I saw two people with cuticle clippers that where not clean. AS WELL AS nail clippings in the tray they pulled out with the cuticle remover. The thought of someone else’s dead skin on my skin is not pleasing. The towels where dirty and you could see left over cuticles skin from whomever. It was not fun hearing them yell at each other.

Je
Review №16

This was my first experience at this spa. Overpriced!! Charging $20 for a toe polish change with french?!! $40 for an acrylic fill!!? I paid less than that getting a full set and pedicure with gel and french on both for $50 in Sarasota, FL

Em
Review №17

I went in for a full acrylic set and they were able to take myself and my friend right away. I had Jackie and he was rushing my set way too much, I am quite unhappy with how my nails turned out. He also wasn’t very kind and didn’t even thank me when I gave him a tip. My friend had Sara and she did an amazing job, I will be requesting her if I return. Overall, the experience was decent, but I am not guaranteed to return.

Ad
Review №18

It was my first time going there.nice inside gave me something to drink that was nice got a pedicure which I didn’t think it was worth 40 cuz he went to fast I don’t feel he got all of my cuticles or dry skin from my feet got a manicure same thing to fast I could’ve done all this at home and saved me 80 would I go again yes but I would Definitely have to tell them exactly what I want and what I except

Re
Review №19

The owner and everyone there are so friendly and inviting. Cindy (the owner) always remembers you and gets excited when she sees you. Makes you feel like youre apart of the family. They do amazing nails and Im never disappointed!

Ni
Review №20

A friend and I went to go get our nails done. We called ahead of time to see what the prices were and whoever was on the phone told us $30 for a 10 set of acrylics. But when we left it was $135 somehow. My friend got the nails she wanted done correctly, but mine were nothing what I asked for. I got my nails done the 16th and it is the 20th and one of my nails has already popped off. While theyre supposed to last 2 to 3 weeks. I went in today to get it corrected and apparently they were too busy to fix my ONE nail. So I do not recommend at all coming to this place if you want your nails done because they will mess up your nails they will not fix your nails when you go in and they will take all your money.

In
Review №21

Pretty good. Ask for Jackie.

Is
Review №22

Dont deserve any stars!! Horrible place and Expensive! 3 of my nails broke within 4days of getting them done and wanting to charge me for repairing them! Never would I go back and dont recommend that place to anyone!🤬👎🏼

Ke
Review №23

The nail technicians are actually very good. I have not felt that the owner shows much professionalism. The way the employees are spoken too , makes the atmosphere uncomfortable at times. Called to request a nail technician that I really enjoy her work. We were assigned to other nail tech, without any explanations.The owner was doing my nails a while ago. I had appointments throughout the day. In the middle of doing my nails she got up and walked away. Didn’t return for 10 possibly 15 minutes. No apology or explanation. Not sure why she feels that she can behave like that. Too many other nail salons. She is the reason why I have decided, time for a change. It is a shame, because there are some techs there that are very nice and do good jobs.

Da
Review №24

The day after I got my nails done they are ALL lifting I have never had my nails lift the day after, when I went in the nails are not what I wanted. I asked to see the drink menu and he said no. I’m very not happy with how my nails look and they are all lifting and about to come off THE DAY AFTER I GOT THEM DONE

jo
Review №25

This is one of the best places for a pedicure manicure. The place is nice and clean. And the staff is very friendly and has much talent.

Sh
Review №26

My nail appointment got messed up at a salon across the street. I called them and they got me in right away and my nails look fantastic

Em
Review №27

If you go, request Sara!!!! She was amazing. Sara took her time which I 100% prefer over it being rushed. My friends set of acrylics were very rushed and not as good as Sara’s. I think the other workers were yelling at her for something and she started crying. I think they were saying she was going too slow, but I did not think that at all. I asked her if she wanted to take a break but she kept going. She didn’t deserve that, she was so good and I will only request Sara in the future. 5 stars for Sara, 4 for the salon.

Je
Review №28

They are fast and they also take their time to making sure that my nails came out the way I wanted.

Pa
Review №29

110$ for a set of acrylic that turn out way different than what I expected. Not also mention my finger was bleeding so bad. Horrible service after all.

Tw
Review №30

I love this place, friendly and quick

Jo
Review №31

I have been going to Rose for my nails for about 5 years now. She is absolutely wonderful & always makes sure I leave happy. I’m not sure how she puts up with how precise I am about my nails tho so kudos to her!!!Cindy is so very kind & caring as well.The only negative thing I would have to say is DO NOT GO HERE FOR A FACIAL.The lady who did mine (didn’t catch her name) was rubbing all the product she put on my face back into my hair then on my clothes & back on my face. It may sound weird but I couldn’t relax because all I could think about was for one, it was late night, I have dogs... so any bacteria, hair or anything that my clothes may picked up through out the day got rubbed straight into my face. two, she would rub my face then go straight into massaging my head making all the oil from my face go back into my hair making it oily & full of product. Three, we obviously shed hairs so my hair got stuck in her fingers & she went back to rubbing my face while dragging the hair that was stuck to her fingers across my face . & finally... I kid you not, she literally karate chopped my head & face as a massage technique....I came for a facial to relax & the experience gave me such bad anxiety that I got up & walked out in the middle of my facial.

KC
Review №32

Every time I go I get the EXACT treatment and I’ve noticed several times they try to over-charge me... And haven’t been pleased with the quality of work I receive... Polish starts to chip same week

so
Review №33

Tracey is did an amazing job on my nails!! A while back I got a pedicure here too and it was awesome! I have to be honest, some of the males here dont do as good as a job as the woman. But everyone is still super friendly, courteous, and welcoming(men included).

G
Review №34

I paid $23 to just have my no-chip removed. I didn’t get any nail color or nothing else. Seriously $23? I still don’t understand why I was overcharged when on their website it states its $8

Al
Review №35

I’ve been coming to Leza Nail Spa for the past ten years now, having tried different salons before I haven’t found any place that compares. The customer service is the best part. They make you feel special, and do great quality work. They will stay late after hours just to make sure your nails are perfect and just the way you want them. Cindy the owner is very personable and always remembers who you are and treats you like family. I also have to mention the lemonade, always ask for it!

Da
Review №36

Love, love, love this place! Kayla does my acrylics and will put anything on my nails based off an idea or picture I show her. My latest design I went in with was my trip to Japan to see the cherry blossoms. She loved the design and did an awesome job! I get compliments everywhere I go, even from men!! See Kayla. Shes the best ❤️❤️

Be
Review №37

It was nice. First time there. Very clean. Staff was so nice. Very respectful.

Al
Review №38

Brian did a great job and I will ask for him in the future👍❣

ma
Review №39

Really enjoy going here! Have been for years everyone is good! But Kayla does a really good job for my nails! She always knows the little extra I might like to try! Love to go for the pedicure it heavily!

Ba
Review №40

Tracy is amazing! I have a wedding to go to and she did a wonderful job on my nails and was so sweet. I wanted glitter and she hand sprinkled each nail with glitter and did a beautiful fade.Kayla did my pedicure and she also was very, very sweet and did a great job! Highly recommend this salon! Its large, clean and has very nice, helpful staff!

Di
Review №41

Ive been here a handful of times and each time has been a great experience. They perform good service, staff is super friendly, prices are reasonable and they really accommodate to your need. LOVE this place. Thank you.

Du
Review №42

This is probably the best nail shop Ive ever been to! The best!! They always take their time making sure they do a perfect job and leave my nails looking. hey are always courteous and friendly. Worth every penny!

Sh
Review №43

Great Service

Ma
Review №44

I cant say enough in the way of good things about Rose and her talents. She amazes me every time with her artistic abilities and overall creativity. There is no comparison, so book a long ways out because you wont be able to go to anyone else and be happy!

Ro
Review №45

This is my 2nd time going there for a dip manicure. Kayla is truly the best. They are kind, they offer you a drink, they all work hard to make you feel pampered. And they do an excellent job. Highly recommend!

Gi
Review №46

Really nice salon. Almost like a spa get away. All tools are sterile and sealed in a plastic bag. About 50% of the staff speaks English. And its reasonably price. I go as often as I can.

Ro
Review №47

This place is great! The salon is very nice and clean! My nails last so long when I go there. They have a ton of polish colors.

As
Review №48

Got in with a nail tech right away. She listened to what I wanted and paid a lot of attention to the details of my nails as far as evenness and shape. Taking one star off because everyone around me was asked if they wanted a drink and I was not, although it is nice they provide the option for you. The owner/manager greeted the regulars by name and asked how they were which shows they care about their customers. The nail tech asked if I would pay before she painted my acrylics so I didnt mess up the polish digging around in my purse which was a great idea on her part! If you go here, plan to tip cash as they do not have the option of tipping with card.

Mo
Review №49

Pretty good!!

Ja
Review №50

Love this place every was very friendly! The work was quick and really neat I will definitely be making this my main nail salon! Oh and the fresh lemonade is delicious!!

Ma
Review №51

I took my two nieces there today to celebrate one of them that were having a birthday the girls that did are pedicures were fantastic until the end when the owner started coming in and rushing them to finish so they could move on to other customers. I was not even finished and she took my water and moved it to another station that she moved my niece out of and wanted me to switch so that two more clients could sit next to each other apparently they needed to hold hands that is sarcasm. There were two empty stations next to each other about 5 feet away and apparently she didnt want to use them I will never subject myself or my family to go there again it was so rude the way we were treated at the end of our visit. We stood out front to dry are nails.

St
Review №52

I have been here several times in the past, and usually received good service. My daughter and her friend had great pedicures. The woman who did mine laughed when she filed a cut on my toe, used the “razor” on my dry heals (which is fine) to the point where I now have deep cuts on both heels, and it hurts to walk on them. She also rushed when completing my pedicure, and kept shaking her head at me? I was very disappointed and will not be going back again.

Er
Review №53

I went to Leza for the first time today to prepare for an interview I have this week, and I had an AMAZING experience. Special thanks to Cindy for doing a wonderful job on my nails and eyebrows. They look and feel great and Ive been showing them off all night!

Ma
Review №54

I just went here today with a friend. Compared to USA nails. There was an actual sense of a professional atmosphere. You are treated like a valued customer. They can do the stuff you saw on pinterest. Four stars however because they are very pricey for very intricate or marble nails.

Pe
Review №55

Very sweet people. My nails werent finished being filed and my cuticles were embedded in as well as under them. Even after requesting the excess glue and dip be filed before I left; and two other techs attempted keeping me standing near the door, I was filing everyday with sore beds for the next 3weeks until the beds healed and I could go back to my professional. In the meantime people can be extremely blunt. Three quotes I wont forget.1 Since when do they make generic press ons!2 You dont have to continue to wear what a toddler makes for you if they arent with you.!.3 Oh those dont even look okay enough to be bad acryllics from back in the day!.Yep I will not be going back to let Rose do that to me again 😔

Ma
Review №56

Not happy with it at all.. my nails are horrible.. I paid 45 for gel and it wasnt even gel it was acrylic.. gel is actual gel!!! The acrylic is so think it doesnt even feel real!! I dont think I will ever be back..Everyone the gel is actually gel!!! If they use power that acrylic more than likely dental acrylic!!! 😠😠😠😠😠😠 hate wasting money this was 45$ in the trash

De
Review №57

Ann did my nails and did an excellent job. I was way over due on fills and she fixed me right up. Got a decent pedicure also. Nice place...glad I found it.

Ma
Review №58

I went there today to get two of my daughters nails done. One is 9 and she was there for the first time. They asked me if she would like a design and I said no because she bites her nails because she has anxiety. Then the lady doing her nails proceeded to laugh and mocked by saying anxiety. My older daughter was in the other room so I went to check on her and I guess they asked my daughter who is again only nine if she would like a design like a flower and she didnt know what they meant so they proceeded to put polka dots all over her tiny nails. I went to check out and they charge me for a design. I asked them why they charged me when I specifically told them I didnt want to design on her nails just on my older daughters. They proceeded to tell me that they asked my daughter and she said that she would like one. Why in the world would they think its okay to ask a nine-year-old after I had already said no? They were very rude and treated me very disrespectfully. They said that I was lying and I said I wanted to design even though when I told one of their other workers that they were trying to put a design on my 9 year olds nails her exact words were they just want to do it for the money. So needless to say we will not be back there. Its very disappointing because youve been going there for years. But this was a terrible experience in front of my girls and especially my youngest who had never had her nails done before. The only one who even apologize was a very young girl/teen at the front desk. She said sometimes things go well and sometimes they dont. She apologized and told me to have a nice day.Tracy Pointer

Mo
Review №59

Moved out to the area and was looking for a new nail salon- i wish i hadn’t come here, even 1 star is too much. I have polish all over my skin (toes and hands). My original tech (even with magnified glasses on, couldn’t manage to keep the color or the top coat off of my skin. In the meantime he proceeded to file his own nails with MY NAIL FILE- SO GROSS! The “manager” said she’d “fix it”. Her idea of fixing my nails was to file my skin (which is still didn’t come off) and she said I just had to wash my hands and it would come off... if you get your nails done on a regular basis like I do, this is NOT common practice. She also said it’s because i have short nails...I’m pretty sure when you get your nail tech certificate you polish all types of nails...not just long ones. She also refused to reduce the price for this whole ordeal and said she “sees nothing wrong with them now and she doesn’t have the time to fix them more”....so you ADMIT they need fixing. I will not be returning; be forewarned. DONT GO HERE!

Ma
Review №60

The lady was patient and kind. Quality was good, however she kept slapping my hand to maybe relax? Weird??

Ch
Review №61

I have had numerous issues with my nails not lasting. They dont listen to what you really want. The color cracks off easily. Asked for pink and they painted red and argued with me about the color. I am active with my hands and requested short and seemed like I got an attitude about it. Looking for somewhere else to go.

Al
Review №62

Overall, they seem okay as far as customer service goes. The manager cracks a bit under pressure. She also painted one of my toenails poorly. They are a bit overpriced. It is a nice facility, though. I would recommend they get some sort of ventilation in there. My acrylic French manicure is pretty. I think Id consider going back for my fingernails, and the Honey Princess pedicure.

Ga
Review №63

Do not waste your money here. Love getting pedicures and enjoying the relaxing ambiance but recently decided to give their acrylics a try and wish I didn’t. After having my nails for not even a full week one fell off and they looked like they already needed a fill. I spent $80 on pedi and full set so decided to go back to see if they could fix them. Horrible customer service, made me pay to get them taken off and said to get them fixed would be another $40. So just decided to get them taken off and will from now on spend my money elsewhere.

Al
Review №64

The staff is very polite and friendly. There usually is not much of a wait without an appointment, but if there is they are sure youre comfortable while you do. The services are great! I would recommend the hot stone pedicure. Best place to go in the area for some pampering.

al
Review №65

This place is the worst nail salon I’ve ever been to. I went to get my fake nails taken off, which acetone is usually used for that, and the lady literally CLIPPED THEM OFF. Have some respect for yourself and save your money by not going here. They don’t know what they are doing and their prices are way too high.

Pa
Review №66

I dont even give them one star I just has to put something on there to be able to post. I went there on this past Saturday I got the most horrible nail job ever. The guy that did my nails didnt know what he was doing and when I complained he had the nerve to tell me he was done with me. He didnt even finish the job. The owner I can say was nice she did take them off for me free of charge but the way the guy treated me was so unprofessional. I kept telling him he was doing it wrong Ive gotten my nails done several time. I knew what he was doing was wrong I guess he didnt like that I was telling him the job he was doing wasnt correct. You should really listen to your customers! Ill never go back and Ill never recommend this place to anyone! I should of listened to the people that told me not to go there!

ca
Review №67

Awesome❤

Do
Review №68

Great place great service.

Ke
Review №69

Have my nails done 4days ago and one already fell off he didn’t cut down my nails or file them before he did the nails , also paid $60 for ombré when online it says $55 . They used to be really good but the new people don’t care as much I feel.

An
Review №70

Fab setting. Fun and upscale atmosphere, professional service and would def return. Not much more than cheap nail shops and worth the extra dough for the experience I think.

Ka
Review №71

This place is amazing. I had a friend tell me about it. I will never go get my nails done anywhere but here. Very nice people and great work and prices.

Ka
Review №72

We expected to be turned away due to the group size (4) and time (7:30) but we weren’t. We had a nice lady explaining everything to us and four others (so sorry I didn’t get all your nsmes) who were kind and polite. Thanks to all!

pa
Review №73

This is the best nail salon always so friendly and helpful when I visit. hands down the best service I have received from any nail salon

Lo
Review №74

This is a long review, but needs to be said:I have been going here for almost two years now; every two weeks for a mani and pedi-my daughter included. So much so, that they don’t even ask what we want to drink or what we’re there for anymore; they already know. Between the two of us, I probably spend almost $200 a month there. So how I was treated this past week showed me that their loyalty is to money and not customers.After I got my French manicure, I noticed red streaks along the bottom of my fingernail. I told the technician they didn’t look right and asked what it was from. She said it was normal. I didn’t think so and I had never had that happen to me before, but I’m not the professional and took her word for it. Fast forward just over two weeks and one of the nails with the streak became infected. I had to go to the doctor. He said his wife actually had this happen to her and that it was because the nail was filed down way too far and advised that I get the nails taken off or the others would do the same.I went in to have them taken off and the owner (Cindy) had the audacity to say it was my fault for letting them go past two weeks. I told her it was most certainly not my fault and told her what the doctor said. She continued to argue that it was my fault because I let them go more than two weeks (mind you, only 3 days past two weeks), and the fake nails were putting too much pressure on my real nails. I have NEVER heard such a thing. I finally I had enough of her arguing and asked her again to just take them off. After they were off, she asked if she could schedule my next appointment. I said no because I wanted my nails to heal first (yes, even after all that I was willing to go back because I did love that place and everyone makes mistakes). I thanked her for squeezing me in so quickly, said I would schedule my next appointment once the nails were healed, and started heading to my car. She comes running out of the salon, chasing me down saying I owed them $15. I asked what for and she said the nail removal. I told her it was HER technician’s fault I had to get them removed in the first place, have been a loyal customer for two years now, and already spend $200 A MONTH there and that I wasn’t going to pay for something that was HER employees fault. She said she would call the cops if I didn’t... over $15. Call the cops on a lucrative customer over $15 dang dollars! So I paid it and told her I would NEVER be back there. She just smiled and said, “ok, have a nice day!”When you value money over people, you have no business being in the service industry.

Je
Review №75

Kayla is awesome, she remembers me by name every time. Takes her time and does a beautiful job!

Kr
Review №76

I used to think I loved Leza but now I know I’ll never come back. Phyl completely botched my toe and it wouldn’t stop bleeding. He painted over my toe mixing the paint with the blood. He then did the same thing with my fingers during the dip, absolutely sloppy too. Not worth the money I paid, especially since the nail broke in only 1 week. This isn’t the first issue I’ve had here... I’ve continuously received terrible service. I also was wearing a ring with natural sapphires in it that my boyfriend gave to me. Phyl complimented it and said how it was shiny AND THEN PROCEEDED TO PURPOSELY PUT A NAIL TOP COAT ALL OVER MY RING, on purpose. I was absolutely appalled.If you’re looking for an amazing nail place, go to Nail Bar and Spa in Downtown Dekalb by Barb City Bagels, trust me. They’re in expensive, professional and SANITARY.

Ma
Review №77

This place is awesome. The very friendly and capable staff. I am In love! Tracy was the first to do my pedi and gel mani. And then Kayla. She is a treasure! What I love is unlike other shops their are more than just two great techs. They are all great! I plan to be a customer here until I can no longer walk! Keep up the good work!

Ja
Review №78

My favorite nail salon. They always take their time on whatever service I choose and never comment on the awful condition of my nails. Lol Tracy is awesome, in particular.

Co
Review №79

Got my eyebrows waxed there. The person who did it was extremely rude and she gave me an attitude when I didnt tip. This place used to have great customer service too.

Al
Review №80

Went to get a fill they kept telling me that i had to get gel polish which is way more expensive to get for a fill then regular polish. I also went in with very beautifully shaped almond nails that i had gotten done at home about 3 weeks ago, and what i walked out with was embarrassing my nails are now all circular and aren’t even all the same shape i did not want them cut down and they did it anyways (because again it costs more) so i ended up paying $23 for the ugliest nails I’ve ever had in my life i would not recommend this place to anyone I’ll make the hour drive home from now on to get what I actually want because my nails look ridiculous. If you don’t know how to fill almond nails with out making them all circles and rounded and short then don’t do it and waste your customers time and money.

Au
Review №81

Was having a pedi and meni here for the first time by Andy. Rushing through pedi and did such a horrible job during the dipp. wouldn’t recommended and never come back.

ar
Review №82

Always so cozy and accommodating 🥰

Ki
Review №83

I had Sydney and she was amazing. she took her time and made it a great experience! will go back for sure!

Vi
Review №84

I had a great experience today! I believe my technician was named jasmine... fast and efficient. I got a gel full set with no chip

Or
Review №85

Ive been visiting Leza Nail Spa for gel manicures for about 2 months now, and its always an excellent experience. I dont have a regular woman I see - I just see whoever is available first because the service and quality of the manicure is consistent across the staff.

Je
Review №86

I love this place. Been going here for years. I have had my mails messed up once but they fixed them no problem. I would recommend Tracy or Vincent for acrylics!

Me
Review №87

The owner Cindy, is a kind, caring and sweetheart of a lady! She knows every customer and greets them by name like family. Ahe makes sure everyone gets only the services they need or that they insist on getting. She does not like people wasting their money. Her employees always seem to be in a great mood, and I love the friendly and inving environment that she provides. I return fory nail services simply because of her.

em
Review №88

Amazing staff and skill

Va
Review №89

I went today and received poor customer service. The lady technician TT and another lady were asking me if I ate and if fed by babies because I’m small to be having twins. They talked about my friend and I the whole time on their language . My feet were not what I expected still had dry skin and one toe was burning. They were just concerned about getting the money. Didn’t even take us to try our toes. I would not recommend going their because of poor customer service and not satisfied with the work done.

Wi
Review №90

I had my hands and feet relax and this salon is satisfying. Amazing service too!

Je
Review №91

Came in and started what I wanted, was upsold to adding another service which is fine but was not given what I actually wanted they just provide the upsell Service and was misled about the price. And the work that was done on my nails was terrible. The person doing my nails spent more time checking his phone then working on my nails...he was not the person who greeted me and never confirmed with me what services I was there to get.

Am
Review №92

Best salon Ive ever been to. I have been going for over 5 years. Helen is wonderful. Best pedicures, and my nails are always perfect.

Je
Review №93

As someone who wears acrylics pretty often and goes to different nail salons all the time I think it’s fair to say that I received the worse service/nails ever. I was not greeted when I entered the store for a good 15 mins till I spoke up. They did not tell me the wait time until I asked after waiting for 30 mins in which their predicted 10 min wait time turned to 25. I waited for almost an hour to be served after which they charged me an extra 10$ arbitrarily from the last time I was there. The nails turned out very mediocre and after a week started to hurt and chip ridiculous. Don’t waste your time here.

Am
Review №94

I have gone here a few times and the services were fine. I went back yesterday and was not pleased with the customer service. My nail tech Tina was way to aggressive and was hurting my hands and kept telling me to relax. Every time I pulled my hand away because it hurt she would yank it back. I am not happy at all.

Jo
Review №95

Leza be honest...My nails were all different lengths and the color was bubbled. They rushed my friends and I even though there was hardly a wait... Nina was very rude and dismissive. I saw two employees laugh at a woman that was a little larger... Very unprofessional. I could have much better service for a lower price elsewhere. I am very dissapointed with this nail salon. I also feel bad that I brought my friends to this place (who also had a terrible experience).

Gw
Review №96

I went to Leza Nail Spa for the first time and had a nice experience. The staff was friendly and professional. Not to mention they did an excellent job on my No Chip Nails.

Av
Review №97

One of the best nail salons in Dekalb. Its always clean and well-staffed. Be aware that tips must be cash.

La
Review №98

Great customer service, very friendly staff.

GR
Review №99

My go to nail place when Im in Illinois. Great customer service and nice ambiance. Wish I had a place like this in Florida.

Ri
Review №100

Great experience. no wait, staff very pleasant. Will come back later!

Information
100 Photos
100 Comments
3.5 Rating
  • Address:2444 Sycamore Rd, DeKalb, IL 60115, United States
  • Site:http://lezanailspa.com/
  • Phone:+1 815-748-4191
Categories
  • Nail salon
  • Day spa
  • Facial spa
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • NFC mobile payments:Yes
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