I am very grateful for the service I received from this shop. They have real mechanics who got into my engine and got to the problem and got me back on the road. They were friendly, honest and took time to explain the issues with the truck I had bought at auction. They fixed what needed to be fixed and took pictures along the way to fully explain and help me understand what the problems were. It’s so hard to find honest and knowledgeable mechanics like these guys.

Galen Galloway and crew do excellent work always and always at a fair and reasonable price. He’s been doing car repairs for me for 35 years and does an incredible job. Highly recommend to all my friends and family and to everyone!!!

Went to have a tie rod put on and was charged 400, then I get the car back and its worse the it was before I took it. Then I take it back to have them look at it and they want to charge me 3500$! I say no take it home and look at it they put the tie rod upside!!

Always Great Service. They fix the problem and are reasonable on price. The only repair shop I trust my vehicle at in Central Illinois.

In and out in 10 for a tire plug. Ac and cable in the waiting room. Nice people

Awesome service great price

Great hometown auto repair. Very helpful to resolve any vehicle issues.

Fixed car in a reasonable amount of time prices beat anyone in town

Went there to have a car inspected that I was looking at buying. Mechanic showed me all the issues he saw and saved me big time from getting completely screwed. Work on cars alot but couldnt see the issues without the lift. Everything pointed out was dead on. 25 bucks WELL SPENT.

Great people wonderful place knowledgeable people. Very affordable and fair! I will always bring my vehicle there. Didn’t know places like this still existed in this world!!!

Perfect service great prices and do great work.

Great mechanics. Good people.

Nice people. Good service. Open saturdays.!

You cannot get better service and price than what they provide. Always a pleasure to go there even though it is going to cost money I know they will not over charge. When my wife was on hard times and I was traveling for work we hard a car issue and them hearing of our problems, Ryan and Galan father and son went out of their to help her and just charge for parts and that is what showed me they cared more about people than the money. I highly recommend them and trust them. Plus all the work they have done on both of our cars over the years...not one issue and always running great.

Great service! Got my van back in less then 24 hours on a holiday week! Couldnt ask for better service!!! Thank you.

I have an older car, so it is requiring expected repairs. I have had it in several times for different things. I have been satisfied with the great,prompt, and friendly service. I also feel cost has been fair.

Dishonest my first time bringing my car to them was a year ago my front end bumber has to come off in order to put my headlight in they did that for me twice well the third time i brought my car to them because it wouldnt start whoever works front desk advised me to bring my car to get looked at and i did just that... My car was towed by South End towing this day ,after a few days of my car being there he said he had diagnosed it and the fuel pump is why my car wouldnt start and said it would cost between 4-600 bucks if they fix and buy the part so i told them i would buy my own part which i did and it was a USED one so they only charged me 200 and something bucks for the labor for putting it in... After a few months my car was running fine i was getting on the highway to visit family in Michigan and when i came back my car did the exact same thing wouldnt start so i assumed it was the used fuel pump i purchased because when my car was diagnosed they told me that was the only problem so i brought my car back to them this would be the third time before i brought it i Explained that it was the same problem and since they told me it was nothing else wrong with my car i asked should i just go buy a new fuel pump he said yes make sure its flex fuel so i buyed the brand new part and took it up there thus time shanners towing brought my car it was on a saturday he put the brand new part in and said that the car started but didnt stay started so he had to dig more and he did just that he called me back told me the problem timing chain stretched out and i asked how didnt they catch this when they first diagnosed my car he told me they never diagnosed my car never told me to buy a fuel pump and he said they did that a year ago (the fuel pump) when that was not true because a year ago was for my headlights he told me i was basically a liar and i just went out and brought a part that i know nothing about and brought it to him when i brought my car when my car was there for a week without getting fixed on because i had to wait til i got my pay check to buy the part they are wrong and unprofessional i wouldnt recommend anyone to get there car looked at by them they completely played me like i was delusional that was very rude of them i will never step a foot back on there property god dont like ugly and he sees everything god knows i was telling the honest truth they will reap what they sew

Best auto repair in central Illinois. There Honest, nice, trustworthy, very affordable, doesn’t try to screw people. Like most shops in Decatur.

Best auto shop in the area!!!

Always treated well

Got my car fixed. Got it back with a new noticeable problem and wasnt notified about it. But was notified about other less noticeable issues with my car. Tried to get them to fix it, was quoted to pay 300 more dollars and have to wait 3-5 days for a new part. My car was already there for almost a week. Not sure why I have to pay for another issue that didnt exist prior to being fixed. Other than that...nice staff.

Nice people there and very helpful as well

Fair job in basic work but inconsistent in other areas. Owner is great, especially when he works on your vehicle. Used for quite a few years.

They are honestly the best in Decatur and very reasonable prices !

Had my car towed in shop. They were honest quick. And even fair on prices. I was in a bad spot. Needed car fixed. In two days. The stayed late nights to fix my. Car. My cam was bad in my motor. Took it all apart put back toghter had back purring like a kitten. Rate this shop. One of the best shops if not the best top 3 any ways. Cheap. They charged me 345 buck. Most other shops said 900 1000 Or more. So i thank this shop. They didnt say i need this and this. The fix problem first time. Rate them a five star auto place. For sure.

West end auto is the best auto repair in central Illinois!

Great service

Kind service an the owner really does what he can for people an he works with everyone that he can .

They did what I asked them to do

Friendly...HONEST...affordable...great service

Awesome, honest, reasonable, great people!

Awesome service all around