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Medlock Gulf
1489 Scott Blvd, Decatur, GA 30030, United States
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La
Review №1

Favorite and best mechanic spot. Hands down. The people are not only highly skilled but also genuinely good and honorable. They looked out for me in a serious way when they discovered that my last mechanic created damage in hopes that I would pay more money. Medlock Gulf identified my auto issues, explained and showed those issues in easy and effective ways, fixed the issues promptly and skillfully, and charged me a fair and affordable price.I recommend this place to everyone.

Lo
Review №2

Great guys, I was treated fairly and honestly. I spent more money than I would have liked but I felt the repairs were needed and the price was justified. The downside of car ownership. Ill be back.

Ru
Review №3

We lucked out with same day service on a Saturday! The mechanics at Medlock Gulf are professional, skilled and honest. They’ve repaired five different vehicles for us over the years. Highly recommended!

Jo
Review №4

I drive a 1999 Camry with 400k plus miles. Id purchased it new in 1999. Its a 5 speed. Over the years Ive had work done, of course. Lately the car had been jerking. Id gone to 3 mechanics trying to locate the problem. The mechanics at Gulf found the problem, were able to fix it & the price was half of what theyd originally quoted. The repairs were done in a couple of hours. They have my car running like new. Great job and thank you so much!

A
Review №5

I have found them to be fair and honest!

Ja
Review №6

This little gas station is awesome. After a long trip I stopped for gas and to use the bathroom. As gas station bathrooms go, this one looked like a hotel bathroom. It was big, had counter space and above all, was immaculate! The manager was a man of few words but very nice. I highly recommend this station.

La
Review №7

Over heated right there next to them and they were so helpful! Had me back on the road in no time. So basically I hope y’all are lucky enough to have misfortune near good folks like these guys.

Sa
Review №8

Amazing service! Honest and trustworthy team who helped me out in a bad situation. Five stars is not enough!!!

Mo
Review №9

The Medlock Gulf team is amazing! Its great to be recognized upon arrival and to be given an on-point assessment of my cars need. Top it off with honest advice and fair pricing and Im guaranteed to return and recommend to others.

De
Review №10

Cute little gas station. Clean and neat.Spacing somewhat limited but the other customers were friendly and patient.

Da
Review №11

Always reliable, knowledgeable and dependable. A trustworthy mechanic!

Ho
Review №12

CLEANEST bathroom… and it’s outsideeee and clean???

Ta
Review №13

The people here have always done me a solid service and always gave it to me straight. So happy to have found this shop!

Bo
Review №14

Fast, courteous, and thorough. Theyve kept my Prius in shape for years.

Ja
Review №15

Super cool guys who have helped me multiple times from simple things like emissions to make car repairs. Decently priced. Good people.

Bo
Review №16

Stopped here to get gas before our long drive back to Arkansas great guys very friendly quick service thank yall for being so nice

To
Review №17

This place is always busy because they do great work at fair prices. Getting an appointment was easy and they took me in at my scheduled time.

Ma
Review №18

These guys always offer prudent advice on what needs to be fixed and what can wait on my older car and truck.

Au
Review №19

Theyre very friendly... maybe too friendly. Dont bring your sister here.

Lo
Review №20

Never take your car to Medlock Gulf in Decatur. All I wanted them to do was get my A/C working and while in there install a new radiator, I could have installed the radiator myself but since it was in the shop already to have the air worked on I went ahead and had them do it all at the same time because I didnt want to go in there to replace the radiator after they fixed the air and bump a line and screw it all up. They messed up and did just that. As I was driving along my power steering went out because they moved some lines and not only did the belt cut thru clear my power steering line, it almost severed the a/c lines as well. Side note, they never actually fixed the a/c. The power steering went out while I was driving down the highway and it was very scary. Also went out the 2nd time while up in the mountains! So I ended up taking it back to them 3 times to fix this new steering issue, i was without my vehicle for months. Then I finally took it somewhere else and had it done properly for $2,000. I tried to sue them for the money to cover the repairs but the owner on record has been deceased for the past 3 years and renewing the business license and everything while deceased, but since he is deceased so he cannot be served. So not only was I out the money for the initial repairs (and the a/c quit working with a couple weeks and I had to take it elsewhere to be repaired too) but also had to spend an additional $2,000 for the damage they caused to the power steering system.***Also my vehicle had been rummaged through while sitting on their side lot and stuff was stolen as well as blunt wrapper found and ash from where they had smoked inside my vehicle!!!!

Jo
Review №21

Awesome service, friendly staff. Oil change and replaced one tire. Reasonably priced.

De
Review №22

Quality work, fair prices. Service was pleasant and speedy. Will be back!

Ry
Review №23

Robert at Medlock Gulf was fantastic to work with. He was knowledgeable, straightforward, set great expectations, and performed quality work at a fare price. They also allowed me to pay over the phone and respected good social distancing for pandemic protection. I will let them work on my vehicles again!

Je
Review №24

Theyve taken great care of my car over the years! Ive been taking my car to Gulf Auto for over 5 years. They do great work and I highly recommend them for any of your car repair or maintenance needs.

Ch
Review №25

Good. Fair. Do what they say they will.

Lo
Review №26

Class act! These guys are always so pleasant and kind. They have even taken me back to work if I need to leave my car with them, even though it’s walking distance! I’ve never had a problem with any work they have done and have always had a pleasant experience with everyone I’ve dealt with. And if you don’t want to pump your own gas, they still have a full service pump and will gladly do it for you!

La
Review №27

Friendly service and honest mechanics! What more could you ask for? Will definitely be making Medlock Gulf my regular service station for future needs. :)

Jo
Review №28

Great customer service and broad car knowlege.

Ky
Review №29

Incredible job! Not only were they respectful, they were very forthcoming with information and pricing upfront. Did a top notch diagnostic, showed me everything with the vehicle on the rack, and called me every step of the way. Prices were reasonable especially considering the quality of the work. They fully honored their initial quote to me. They have earned themselves a repeat customer.

Ro
Review №30

Great car care -- quick, competent, honest!

Mc
Review №31

Dishonest, untrustworthy, unreliable. On the plus side, they were nice while they were being dishonest. However, niceness doesn’t mean you can overquote, lie and prove yourself to be untrustworthy. Never going back again. The 5 star reviews I read that they had before going there CAN’T honestly be coming from real customers

Ro
Review №32

NEVER READ 5 STAR REVIEWS: likely made by them.They provide terrible and dishonest service. I asked for them to replace my power steering hose. They came back and told me, I had 10 things that needed to be done to my car, essentially making up services they could do such as replacing my good as new battery, etc. I told them, I’m here to replace my power steering hose. The guy responded that they don’t know where the leak is, so they will have to replace my power steering switch before they can determine whether they need to replace my hose. Replacing a simple switch cost me $325. 3 days later, my hose is still leaking. I took my car to a non-commercial mechanic. The non-commercial mechanic literally showed me where the leak was coming from- my hose. All this to say, the people at GULF are wickedly greedy. They will point out 10 nonexistent problems and won’t even fix them ABC problem you came for without saying “in order for me to fix the ABC problem, I have to fix the (nonexistent) XYZ problem. I understand that business is slow bc less people are driving due to corona, but that does not mean you take advantage of people who do come to you for your services.I doubt most of their “5-star reviews” actually came from their customers. Classic rule of thumb is if you really want to know how their services are, never read 5 star reviews, but only read reviews that are 4 stars and down

Je
Review №33

Im giving 5 stars because the cashier that night around 7:30p let me use the bathroom kindly without condemning me or judging me for not buying something; I didnt need to buy anything, I specifically stopped to use the restroom. If I were in the area again, I would make a point to come back and do business there. That is the difference because customer service that is genuinely hospitable and those that are not...they earn loyal customers. If I could remember his name I would write it but it was on December 14th at about 7:30pm. He should be given a raise and made to be assistant manager or something.

Ma
Review №34

I highly recommend the service at Medlock Gulf! You can make an appointment or just show up and they will tell you if they can work you in right then or have you come back at a specific time. Very nice customer service and experts in the work they do!

Vi
Review №35

I have been going here for several years. They are excellent. They always explain what it wrong, how long it will take to fix my car and the price before they start working on my car. They even offer transportation for anywhere I want to go while they are working on my car. I cannot say enough wonderful things about Medlock Gulf.

Re
Review №36

I brought my 2007 Civic in to get the air conditioner fixed. After about a week of the air conditioner not really working I brought the car back in for them to take a look. They figured out what the problem was and fixed the car for no charge even though there were additional parts and labor costs. Paul said that he appreciated my patience. I highly recommend Medlock Gulf.

Te
Review №37

Paul, the manager, and his staff do an excellent job with repair and maintenance of my car. They even have a shuttle to help me get my car there and get it back. So convenient! Paul the manager understands cars more than anyone I ever knew. I am an extremely pleased customer. Unlike the big places, his goal is to fix your car correctly, not gouge you like some places do. Very highly recommend!

Pr
Review №38

My car broke down so I got it towed here since it was nearby and had good reviews. I dropped off my keys.So they basically recommended me to sell it since it would be thousands to repair. They charged me $112 for the diagnostic charge. Definitely did not feel good about1. not having a working car.2. being charged that much without knowing first that I would be charged.I left having to tow that back to my place. So pretty much lost hundreds of dollars for nothing. And no working car.

Ja
Review №39

Great auto service by nice folks. Very honest experience after getting ripped off by others.

Jo
Review №40

Great experience. Very knowledgeable about hybrids. Quick and priced fair. A neighborhood gem.

Je
Review №41

Paul, Robert and their team are absolutely fantastic!! I was so stressed out about needing to have work done on my car and they completely put my mind at ease! They were so kind and treated me as if I was a close friend. As someone who doesnt know much about cars, it was wonderful to feel like I could trust this team!

Ca
Review №42

I am very happy with the crew at Medlock Gulf. They are helping me keep my little Saturn running and I want to keep it for a long time. I had tried other places but was not happy with the results. Every time I have needed Medlock they were there for me in a quick, careful and professional way. I strongly recommend them.

Ka
Review №43

They were amazing and very accommodating I burst my tire and they gave me a price super reasonable and repaired it all with in a couple of hours I would definitely recommend and come again

A
Review №44

Very happy with the service I had done here. Stopped in for some air, never realized it is a auto-maintenance shop as well. Staff was great, prices are on point, lower than mainstream competitors, and they didnt try to jack up surprise services like other shops will often do. This place was great and will absolutely be back.

La
Review №45

Always, always honest, fair, and informative. Great auto service and customer service.

Li
Review №46

My car is driving better than it has in a long while. I’m so pleased with my experience at Medlock Gulf. Everyone was so friendly and went above and beyond to accommodate my needs. Having recently moved from out of state, I feel very fortunate to find someplace I can trust to take care of my older car.

Ta
Review №47

Excellent Customer Service!!! Good honest auto repair which is a rare find today!!!

A.
Review №48

Have had a few seemingly good experiences which ultimately turned out to be bad. The manager is rude &condescending. They may fix something quickly but be sure & make plans to go back & have their repairs re-repaired....Customer service is horrible if you get into the specifics of asking what actually was wrong with your car--

Ma
Review №49

Excellent work. Not the cheapest, but when it matters these are the guys I trust to do the work correctly. Excellent pricing transparency. Dont be scared off by the crowded parking lot. Its actually a good sign. No complaints with their speed of repair or quality of work to get me back on the road. Thank you!

Do
Review №50

Great service, as always and special coupon deal on oil change with all points checked, tires rotated, etc. Special shout out of thanks to Robert, for discussing the best options on my car repair. Love the magnetic fridge calendars every year too. Thanks Medlock!!

Jo
Review №51

They give great service.

Ja
Review №52

The mechanics are nice, but myself and other members of my family have received extremely high quotes here. Most recently I went and they told me I needed to change my brake pads. I went to my usual mechanic who is far away but I trust. They not only quoted me $100+ less, but they also told me I still had 4 mm left on my pads. I know most mechanics will try to up sell you, but this just felt plain dishonest.

Ed
Review №53

Outstanding! Great service and so honest. The prices are slightly higher but worth it considering I know my car issues will be fixed right the first time and I will treated honestly. Cannot say enough good things about these guys.

Pe
Review №54

I dont know how these guys do it, but no matter how busy they are, and they always are, they check my car right away and let me know what we need to do and how soon they will be able to get the work done. and they are not condescending to women.Or impatient either. they give you a ride home if the car needs to stay for a while. They really know what they are doing.They have high standards. Customer for life.

Ke
Review №55

Weve been working with Medlock Gulf for at least six years, and I just cant say enough good things about them. They consistently solve our problems in a very short time frame with the highest quality level. They are trustworthy and reliable. They have come to our home to pick up/deliver and repair our cars multiple times, and will not even let me pay for the additional trouble. I am very grateful to have them nearby.

Ta
Review №56

My Nissan Altima Hybrid would not start I had it towed to Medlock Gulf and they started working on it right away. Joe did a diagnostic and explained to me in depth the issues with the car. During the process of the repairs he kept me informed from start to finish. Joe and the staff at Medlock Gulf are very honest, professional, and knowledgeable. Their prices are reasonable and fair. Any issues with a hybrid vehicle I highly recommend you take it to Medlock Gulf they are by far the best.

Mi
Review №57

Ive taken my car here twice and have had good experiences both times. The shop seems well run and organized. They care about doing a good job.

Jo
Review №58

Excellent personnel clean restroom good service for your vehicle and good prices on fuel

Wh
Review №59

Solid auto mechanic. Diagnosed a break problem our regular mechanic couldnt seem to fix. Now we are regular customers. :-) Staff are friendly, knowledge, and professional. The shuttle service is very convenient. Their prices feel a little high at times, but then again, you get what you pay for.

jo
Review №60

So I have been using Karl & Paul to take care of our vehicles for years.I have noticed compared to other shops they may be a bit more in price,but I look at it like this you get what you pay for. I know they install high qualityparts and the service is awesome. If there is ever a problem with a part, they standbehind there warranty. I am willing to pay for the peace of mind, knowing the job is doneproperly and in a timely manner. Always happy here!!!

Ga
Review №61

Karl and his team have been servicing my new and used vehicles for years. I always receive excellent service at a great price. While no one wants to pay money to get a vehicle fixed, it is a necessary part of owning a car. I am glad that I have Karls team there to give me the straight story on my issues and charge a fair price.

Ka
Review №62

Ive been taking my car to Paul since I purchased it three years ago.I can always count on Paul and the Medlock team to be honest, more than fair, highly accomodating and extremely courteous. I cannot recommend them highly enough.

St
Review №63

Truly exceptional place. Customer service - fantastic!Its hard to find a shop that you feel is trustworthy. They are either a bit sketchy and your not sure if the repair is up to the standard it should be or they are corporate and pushing a hard sell on you to buy/pay for something you dont need.Not these guys - real sense of trust. They will be receiving all of my business moving forward.

Ay
Review №64

Great service and super convenient location! As a woman, I am normally pretty uncomfortable at car repair places. Either they are patronizing me when I ask questions, hitting on me, or just being rude. Not at this place. They are friendly and competent. They do a really good job. Also, the location is perfect. I drop off my car and hang out in Starbucks and do work or visit the shops. But they will give me a ride home if I need it, too!

Mi
Review №65

On two separate occasions, Ive had slow leaks in my tires from running over nails around construction sites. Both times, they have fixed my tires in under 30 minutes while I waited and was able to continue to work early in the morning. Great and fast service.

Sa
Review №66

I really appreciated the friendly, fast and effective service when my car needed some recent maintenance. Thank you again Medlock Gulf. I will definitely trust you service my car in the future!

Me
Review №67

The best service station in town. Great guys, excellent service, convenient location!

Gr
Review №68

Convenient, great service, trust-worthy and friendly! I will keep going back for all my auto needs and will tell all my friends and family to use them as well. Medlock Gulf is a local business that has earned and deserves our local support!

Hu
Review №69

I have been taking my cars to Medlock Gulf for about a year now. They are very personable, knowledgeable, and dont push you for unnecessary repairs. They always offer me a ride to wherever I need to go also. I trust the guys are Medlock Gulf to do a good job and they do a great job!

Be
Review №70

Medlock has always been honest and reasonable about the work that needs to be done on my car when I take it in for routine maintenance. They communicate efficiently and do quality, timely work.

s.
Review №71

Always receive excellent service from these folks. Highly recommend.

Be
Review №72

Good honest people.

Ti
Review №73

Great move to know these folks. Good, honest & reliable mechanics are hard to find these days. These guys are the real deal.

sh
Review №74

The most honest and thorough mechanics you will find in Atlanta/ Decatur.

Mi
Review №75

Excellent people and service. Worked on my car close to closing time when I really needed help. Highly recommend.

Ma
Review №76

I LIKE taking my truck to Medlock Gulf, can you say that about taking your vehicle to any mechanic?What you are going to find here is honest people who are only going to do what you ask them to.They always seem to have coupons in the Decatur Dispatch.They are a bit busier now than since I first discovered them, but they still always have time for me and know me by name.

Ji
Review №77

Dont be put off by the cramped, old-school building: These guys are awesome. They will never do more than you want them to, they will tell you honestly what needs to be fixed now and what can wait, they look for ways to save you money on repairs, they keep you informed about the work on your vehicle, they know what theyre doing, and they stand behind their work. A lot of people out there know how to fix cars, but only a precious few are completely trustworthy like the guys at Medlock Gulf.

Mo
Review №78

Fit me in, eventough I was on the late side, especially since I had a coupon to save on brakes and it was the last day. Thanks for the consideration, as I couldnt have afforded the job that day if I had to pay full price.Always prompt, professional and thorough! Never used it, but, have always been offered a ride home and back for longer repairs. Very considerate for busy people with no extra cars or friends to ride them around in - which is most people.

Al
Review №79

The gentlemen at Medlock Gulf did a fantastic job with my car after another shop -- a chain -- damaged it and failed to see obvious problems with it. Medlock Gulf was fast, friendly, and they even recognized me when I came in to pick up my car several days later. Highly recommend!

Rh
Review №80

THIS JUST HAPPENED YESTERDAY: 04/15/2020............ THEY SOUNDED GOOD ON THE PHONE, I ASKED THEM TO DO 1 THING, AND I TRULY DONT KNOW WHAT THEY DID, BUT MY CAR WAS DRIVEN IN DOING OVER 70/80 MPH,WITH 1 PROBLEM AND PAUL CALLED ME SAYING I HAD 8/9 OTHER PROBLEMS, MY CAR WOULDNT GO IN REVERSE, AND IT WOULDNT I COULDNT GO OVER 32 MPH. PAULS EXPLANATION WAS MY CAR WENT INTO LIMP MODE. NOW WHAT I HAD IN MIND TO PAY FOR THE 1 THING, NOW I HAVE TO PAY A LOT MORE FOR OTHER STUFF THAT THEYRE RESPONSIBLE FOR !!!!!!!!!!!!!!!!!!! THIS IS NOT TRUSTWORTHY, AND THEYRE / PAUL IS A LIAR !!!!!!!!!!!!!!!!! I WISH I COULD GIVE THIS PLACE A QUARTER OF A STAR !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Li
Review №81

These guys are the best! Honest and helpful in a crazy world of non service. I wouldnt go anywhere but Medlock Gulf.

Bi
Review №82

Weve gone to Medlock Gulf chiefly for oil changes and flat tire repair. The work has always been satisfactory and prompt. Recommended!

De
Review №83

These guys are expert, fast, and flexible. I have been taking our two Volvos to Medlock for last two years, and have never had anything but a great experience there. Theyll warn you when it looks like something will need to happen soon, like new brake pads. However, there is never a up sell to try to get you to buy things you dont need, or get service before its time. From fixing flats to major engine repair - I wouldnt go anywhere else.

Do
Review №84

The guys at Medlock Gulf are exceptional! They are so nice and convenient and polite, they are a no frills service with great quality! I went in a few weeks ago to get a light bulb fixed, they fixed it right there it took them not even 15 minutes. After a week or two it went out and I called back and they said no problem come on in whenever and well fix it free of charge! At the same time I also wanted two new front tires, most places would have just agreed right away since that can be a pricey job but not Medlock Gulf, these guys came right up to me and told me I didnt really need tires at all. I ended up getting new tires for the age of the actual tires but these guys were so honest with me and were more concerned about my wallet and car than their paychecks. I am so impressed with this company, they do exceptional service!

Li
Review №85

Paul and the guys at Medlock Gulf were efficient and the work was very reasonably priced. I will definitely be a return customer.

Ch
Review №86

Great service and Even better people. Very professional and make the effort to get to know you! Highly recommend!

Be
Review №87

Great place to take your car for any mechanical needs! The employees are very friend and highly skilled to fix whatever your issue is.

Am
Review №88

Overall this is a convenient place. The courtesy shuttle is fantastic. Before I ever had major work done, they had done things like top off my coolant for free. I had brake work done and the price was comparable to a quote I got elsewhere. It was speedy and the courtesy shuttle helped immensely. Im giving 4 instead of 5 stars because one time they missed something on my 27 point inspection, but overall this is now my go-to place. I used to use K&M for everything, but theyre inconvenient and too busy.

Fl
Review №89

Clean bathrooms, great service! Unexpectedly pleasing bathrooms! Good job guys!

Ho
Review №90

I moved to ATL in 2011, and my car got banged up on the drive down here. From the very first time I met the staff at Medlock Gulf, theyve been kind, professional, honest and forthright mechanics. Anytime Ive had something going on with my vehicle, theyre always available to take a look at, give me a reasonable estimate upfront and get it back to me real fast. Theyve also driven me back to campus after I dropped my car off at the shop. The kind of service you might expect from a dealership, but without having to drive up to Chamblee. I recommend this place to all my friends, and you should def check it out.

Ju
Review №91

As always, Medlock Gulf took care of us. This is seriously the best place to bring ones car in the area. Bar none!!

Ma
Review №92

I always get wonderful, courteous service, on time estimates , with appoitments available if you want or need them. They are my go to service station!

Mo
Review №93

These guys were spot on! They were friendly, they were honest, they new what they were doing, they helped out in a time of need, I will take my car back every time. Thank you very much for helping me with my car problem this AM.

Ji
Review №94

These guys do everything from changing headlights to major engine repair. Friendly, honest, highly skilled, notice extras that need fixing and do them. Our family wouldnt go anywhere else.

Hi
Review №95

Excellent customer service...fair pricing and technicians keep you informed with choices.I feel confident in my older vehicle and can keep it running.

Ca
Review №96

Medlock Golf is a great place for both me & my car. Their service is readily available, they are pleasant to work with, knowledgable about my car, mindful of my limited income, perform their services on time--every time, & keep my car in tip-top shape.

Sh
Review №97

Helpful. Knowledgeable. Took time to explain everything. Patient when I had to reschedule my appointment. I will go back.

Yv
Review №98

I love the guys at Medlock Gulf. We have had our Jeep looked at multiple times there over the last few years and they always do a great job, really quick and very reasonable priced. So glad they are just around the corner too.

As
Review №99

Paul and the team do a great job! Honest people who are always helpful!

C
Review №100

It was ok Customer Service was good

Information
16 Photos
100 Comments
4.6 Rating
  • Address:1489 Scott Blvd, Decatur, GA 30030, United States
  • Site:http://www.medlockgulf.com/
  • Phone:+1 404-377-2285
Categories
  • Auto repair shop
  • Gas station
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:9am–5pm
  • Saturday:7am–7pm
  • Sunday:7am–7pm
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