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Kwik Kar Lube & Tune
12170 Inwood Rd, Dallas, TX 75244, United States
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JR
Review №1

The women inspector is amazing!! She’s top-notch. Great services, I would start coming for my oil changes cause of her!

Ca
Review №2

The mechanic himself was very knowledgeable and good at his job. It was the business itself that lacked the integrity to be called a professional establishment . They had called me saying that my car was ready and then when I pulled up, my vehicle was locked inside the garage. They had given me that call 30 minutes before the place closed and even said if they were closed they would leave my car outside with the key under the tire. So everything being said screw Kwik Kar!!!!!!

An
Review №3

Great prices and people! Very quick and would highly recommend!

Je
Review №4

Recently took my jeep for a oil change. The guys here went above and beyond. Very knowledgeable friendly, welcoming even took me in right before they were gonna close. Amazing job guys. I will definitely be back for the next service.

Ch
Review №5

Started my day off with a check engine light and was directed to this shop by a local AutoZone. Staff was quick, honest, and very friendly. I would not hesitate to refer others to this location.Thank you so much for getting my car fixed up for my travel back home!

As
Review №6

This is my favorite place to go to for oil changes, inspections and any random issues I’m having with my car. They’re nice and really quick. Most importantly, they’re honest and have never tried to tell me additional things are wrong with my car like other places I’ve gone to before. I’ve gone here for several years and will continue to for many more!

Do
Review №7

Great about getting me in and out really KWIK! Nice service.

To
Review №8

They are absolutely amazing and go above and beyond to make sure youre comfortable and happy with their service 10/10 recommend

Al
Review №9

Inspection is fast. Service is low key; super chill not professional type.

Ba
Review №10

Mixed experience. I was repeatedly ignored and treated rudely by staff members. However when it came time to pay, they suddenly decided to become very pleasant. I will acknowledge that they were very fast.

Je
Review №11

Went in for an oil change and was done less than 30 minutes later - never had to leave my car. Perfectly polite and attentive. Very glad theyre still open during the pandemic and hope they avoid the virus. Best - Jeremy

Jo
Review №12

My original rating was meant for a different location. Im sure this location is much more professional than them. Apologies for the mixup.

Mi
Review №13

Friendly, quick service.

La
Review №14

Always quick and friendly who can ask for more honestly

Be
Review №15

Inspection and Oil Change went quickly and easily!

Ma
Review №16

Always do their best

ja
Review №17

Went to this place for quick oil change and inspection I was waiting for 30 minutes and no one attendedIf you looking for fast service this is not the place

La
Review №18

Prices are reasonable and service is fast. I only go for small things like windshield wipers, headlight changes (less than 5 minutes) and inspections (maybe 15 minutes). I had my oil changed once there and it wasnt full synthetic, which is what I asked for and what my car has to have. So now I only get my oil changed at the dealership. But other than that one time, always good experiences.

Gi
Review №19

Very professional and prompt service every time. I have been a client for over 5 years now and I wouldnt change a thing. Never spent more than 20 min there, even on busy days.

To
Review №20

Did not return vehicle in same condition after oil change. And didnt want to fix it. Not sure they checked fluids or other checkpoints during service.

Eb
Review №21

Frank was awesome! I pulled up for a state inspection and he was able to get me right in! I was on my lunch break so I was in a hurry and I remembered I needed an oil change as well! The guys made it quick and I was in and out! Great experience!

Ri
Review №22

I visited this location because it is locally owned. I visited on the morning of 3/16/20 to get a state inspection and have an oil leak assessed. The mechanic told me that it would be $45 to have the oil leak diagnosed. After inspecting the car, he told me it was actually a power steering fluid leak and that the pump and lines that would all need to be replaced, which would cost more than $750. After declining the repair, I was told that they could not pass the car on the state inspection. I took the car to a nearby Firestone for inspection and did not tell them about the leak. After completing the state inspection, they told me that I had a slow oil leak, which could be diagnosed with a dye test if I wanted. Both Firestone and another mechanic have identified the problem as a small oil leak, so I do not think this mechanics assessment was accurate.

Ji
Review №23

Quick service.

Am
Review №24

Extremely nice and helpful. They got right to me explained everything. They had me in and out. 💯👍👍

Ni
Review №25

I needed to get two new tires to pass inspection because of low tread, the young gentleman let me know in the nicest ways possible, I came back and was so incredibly helpful, this place is a go to with nice and helpful employees!

Gr
Review №26

Great service, great staff

Ch
Review №27

I just moved to Texas and didn’t know which place is the best to look at my car. I called around and Juan answered the phone. He was super nice and answered all my questions. Juan was also very professional & did not rush me. Right when I got to the location he greeted me and helped me out of my car, I had a lot of things to get out from my car. I definitely recommend going to see Juan at Kwik Kar!

Ka
Review №28

Great people, great service

Ji
Review №29

Great locally owned shop for car care and state inspections. Clean and comfortable waiting area! The people here are courteous and friendly too.

A
Review №30

Great staff and perfect service ! It was my first time visiting for oil change .I was very impressed with the their friendliness and quality of customer service , with the punctuation and the short time I was assisted . Great job, highly recommending that location !!Happy 2020

Li
Review №31

Lorenzo was so great! I bought a new headlight from autozone and the attendant said he couldn’t install it for me. Lorenzo overheard and told me to follow him to his shop Kwik Kar down the street. He had one of his service guys install the light for me free of charge and it was done in less than a minute. They also added air to my tires which was something I had needed to get done as well! Definitely amazing service! Thank you!

Ro
Review №32

Wonderful service

An
Review №33

Super quick and super friendly. Been in a few times, most recently for an oil change and state inspection. For that, they had me in and out in less than 30 minutes. Lady who was waiting when I got there said Wow that was fast! when they called her name. Highly recommend.

Ma
Review №34

Went in for a quote as I was passing by . Found a pretty good mechanic and seemed knowledgeable based on the conversation we had.Never took my vehicle in as the price was not too different from a quote I had received from a specialized mechanic shop.In my opinion, you are better off taking the vehicle to a specialized shop unless you want simple maintenance work done like oil changes or break pad replacements.

Ro
Review №35

This is a great business. Top-notch professionals who think of the customer first. I had a misunderstanding with service prices over the phone and later realized, and they fixed. They did not have to do this, but they did. As long as I live in Dallas, this will be my place I take all of my cars.The service provided was top-notch, as well. I have used them a few times before and never have any worries with their work ethic and quality of service.

St
Review №36

Monday, October 21, 2013This past Saturday was my second visit to this location. Each time they could have easily taken advantage of me, but did not, they helped me and guided me instead, and saved me money.I would give this place and its crew 5 stars without hesitation. They are professional, efficient and honest. I have been totally impressed by their honesty. I had to have my rotors and brakes replaced, they not only did excellent work, and they gave me every possible discount. On top of that, the job was to take 2 to 3 hours, they did it in 2, amazing work, so efficient.This is my go to place for sure, and I would highly recommend them to.

Ke
Review №37

Nice guys, quick work on a hot day.

St
Review №38

I came here to get an inspection, and turns out I needed new windshield wipers. I asked them how much it cost, and the guy told me 19.99 each. When I came to pay, apparently it was $27.00 each. Their explanation was that “it started off at 19.99 each depending on size” but I did not ask how much they started off at, I asked how much mine would cost. What was suppose to be 60 something turned out to be 80 something.. I don’t think it’s fair that they told me something and charged me higher. Really want a refund

Mi
Review №39

GOOD service with a smile is very rare at mechanics. In addition to that, they seem very honest with what they do to your car. Its usually great service with a smile that you will get here, Im happy I came.

Te
Review №40

Theyre open on Sunday and are dog friendly. Its the most painless part of my life thanks to them. They even have a bowl of water on the floor for the pooches. The people that own/run this place know how to take care of customers! (Human and canine.)

Br
Review №41

I’ve been bringing my vehicle here for years; no more after today. The service man that handled my vehicle had an unprofessional and poor attitude. When I arrived I told him I needed a right turn signal replaced, oil change, and tire rotation. Once I told him, he gave me this disjointed look like it’s a burden to request the service. After changing the oil he calls me to the vehicle saying that he needed a special wrench to get the hub caps off for the tire rotation. I said, “it should be in the back of my Jeep,” he then, said abruptly, “we’ll I am not looking for it.” Again, disjointed poor attitude. Finally, as we were checking out, I asked, “were we able to get the right signal fix; no he didn’t, and he then replaced the turn signal and I left. I was just glad to leave because it made me feel like I was a burden to bring my vehicle to their shop. -Bryan

Ri
Review №42

Very efficient, honest and professional. Th

Ch
Review №43

Excellent, honest service. I have personally witnessed management encourage a customer to wait on an oil change because there was still life/mileage in what they had. Nearly unheard of in the automotive service industry!

Ci
Review №44

Outstanding service! We have used them for years. They are fast and efficient. If they cant do it, they can tell you who can. Highly recommend them. Especially Chad and Phil!

Ca
Review №45

Great experience!! Quick and easy. Will return.

We
Review №46

The people working here would rather not be bothered if you ask me. They simply do not listen

Da
Review №47

I called two days ago and asked if they did tire rotation, and they confirmed they did. When I arrived this morning and asked for an oil change and tire rotation I was told they couldnt do the rotation today. The place did not look at all busy. Jeep recommends rotating the tires at every oil change, so I left with no services performed, just wasted time. Guess when Ill go back.

Kr
Review №48

They were so friendly and quick! I only had a state inspection done there so thats all I can ask for!

Sh
Review №49

The most professional place of business. Very knowledgable and excellent service. The Neiman Marcus of care repair but reasonable prices. I highly recommend! !!!Sharon Lucas

Eh
Review №50

I did the state inspection there, nice people and organized.

Fo
Review №51

Friendly, efficient and great service. We will recommend this place to friends and family members. And we will come back next year!

Le
Review №52

The employees are always kind helpful.

Sa
Review №53

I went here for the first time today for state inspection, since the last place I used was very unsatisfactory. They were friendly, polite, and FAST! I was in and out in 30 minutes. Awesome service. There was an employee who talked with an elderly woman in the waiting room, and he was very patient, explaining things to her. Ill be back!

La
Review №54

Kind, efficient service. Very affordable.

Ga
Review №55

They are convenient but not not knowledgeable enough to reset a Volvo service light, so I had to drive all the way to the dealership afterwards anyway.

C
Review №56

The gentleman that helped me (FC) was very nice and completed my state inspection very quickly. Highly recommend this location.

Ed
Review №57

Went for an oil change and they disassembled my glove compartment and part of the dashboard to remove the cabin air filter to show it to me and ask if I want to replace it. I strongly disapprove of this! Ask me if I want this checked before disassembling my car!

Ma
Review №58

Got an oil change. Staff was not welcoming at all. Service was fast but I dont feel like the quality was where it shouldve been for a company like this. Dont recommend this location.

Fe
Review №59

Rich did a great job on my car when I needed a/c repair service! My air is working great now!

Ke
Review №60

I just visited there for oil change because it was on my way.Usually another kwik lube ( at beltline ) changes the oil for 65$. But those guys asked me 75$. I told them another one is changing 65$ they told me to go there. Good custumer service, maybe they should first learn how to talk english instead of robbing people

Ky
Review №61

Customer service is excellent. Quick turn around. Cable tv in the waiting room. Sonic, Chick-fil-a, Einsteins and Starbucks within walking distance

Sh
Review №62

I went to go get my break light replaced, the front desk girl was rude and not helpful at all, and I get home and my brake light is still not fixed. Very unsatisfied, would prefer to go to any other location to get it done yet AGAIN

Ch
Review №63

Just needed a state inspection, but the guys workin there are super friendly. Would definitely go back.

He
Review №64

Mechanics did the most expensive oil change possible without consulting me first and then when I asked to speak to the mechanic he claimed that my oil type was only made in synthetic which is inaccurate. I will never go back again.

Ja
Review №65

Went to Kwik Lube today for an oil change and state inspection. Got there about 4:30 pm and was done by 5. Very personable and professional. Being new to the area I am trying to learn the places to go for routine services - these guys are now my go-to oil change specialists.

Ja
Review №66

Just got my car oil change done less than 25 mins. Would definitely come back! :)

Su
Review №67

Beware! Unprofessional thieves work here!Maybe they think they can get away with this because they are located in Highland Park and people have more money to burn than the average Joe, but I dont like being stolen from.I came in for a full synthetic oil change after work on Thursday. I brought an 11.00 off coupon from The Fitzhugh location. The teenage girl working the front counter practically never said a word the entire time I was there. I asked her before the work started if they would accept the coupon. She didnt say anything but took the coupon and asked for my keys. The shop guys started the work about 15 minutes later. Finished the oil change and Rigo , The assistant manager recommended a coolant flush. I asked him why. He said you need to change it every 30000 miles. That is a lie. The 2012 Ford Focus requires engine coolant change at 100k miles due to the type of coolant. I didnt argue and said maybe next time. I went inside to pay and the girl up front told Rigo I have a coupon. He would not give me the 11.00 off.I told him that it is very unprofessional and blatantly stealing to not homor the coupon. I even told Rigo If I was told they wouldnt accept it ahead of time I would have went to the other location off Fitzhugh. He said no way. I have never seen such an unprofessional shop. I was a service manager for years and would have never fathomed such blatant unprofessional carelessness for customer service. Trying to sell a not needed coolant fluch, well that took it to another level. This place may be conveniently located but they are trash.

Ps
Review №68

Stopped in for an emergency on the way to a job south of Dallas, Im north of Dallas and couldnt make it all the way with the steering acting the way it was. When I stopped here Oscar suggested I get the alignment done somewhere else because they dont do it themselves, because he could guess it would be a few different things that would be more expensive. Afraid to drive it much more, he said he would eye ball it when I asked to be sure it wasnt something that I could get around on. Top tier service, customer in mind. Immediately wrote this because I dont expect good service anywhere anymore.

Er
Review №69

Awesome and friendly service! They are also pet friendly!

st
Review №70

Need to change the name to slow car

Fr
Review №71

Frank is extremely nice and courteous and professional

Ca
Review №72

A nice group of people. I always go there for my oil changes.

do
Review №73

Best oil change or inspection in n. Dallas if you have kids.

An
Review №74

Showed up with a Living Social free oil change coupon which apparently was not valid for that location. Even with the misunderstanding, I was taken care of. I would definately go back.

Ma
Review №75

Drove up at the same time as another person. 3 men standing around talking. One helps the other person other two continue talking. A third card pulls up and they assist the 3 rd car before me. I left.

Gr
Review №76

Been coming here for years. Quilty work always. Great customer service...

Ja
Review №77

Great speedy service and great employees. Been going here annually for the last 5 years👍👍

ca
Review №78

Went in for my state inspection, I was in & out in less than 20 minutes. Great service, super friendly staff & convenient location with lots of parking space!

Ro
Review №79

Saludos rigo,frank,freddy,this Is Vianey williams,I was the pit man and mechanic on that place for many years,I hope the new owner hiring me back,if i dicide go back to dallas

De
Review №80

Been going there for a long time. Polite staff, they know what theyre doing, clean area, great service.

Fr
Review №81

Great for oil change and inspection.

Je
Review №82

The consistent exceptional, honest and friendly service has made me a customer for life. They go above and beyond.

Br
Review №83

Fast service and staff knows what theyre doing!

Mi
Review №84

Very quick service, facility was clean and staff was friendly

Ne
Review №85

My experience was wonderful, the really are quick came in at about 130pm and it took about 15 minutes to complete. I will be back :)

Ed
Review №86

Warning . Very rude person came up to me at the back and said fu** off after i asked him How much do you charge for oil change and he said $96 . then i mentioned why is it too high . he then replied fu** off . be aware watch what this people are doing to your car .

Al
Review №87

Fair and honest, good service

Au
Review №88

It was crowded when I got there but the service was so fast! I even asked a question and the mechanic came in to help me. Will go back.

El
Review №89

The Customer Service is AWESOME!

Al
Review №90

Friendly employees and quick service

Th
Review №91

Fast and friendly

Ha
Review №92

Excellent service

Si
Review №93

Quick as the name says

Da
Review №94

Fast Inspection

To
Review №95

Kind people, great service!

Jo
Review №96

Upper scale repair shop, unfortunately didnt hire me

Bo
Review №97

I’m not happy at all I did Tire rotation and oil change today after then I had problem my tire balance I went to them and asked for fixing problem they said yeah you have problem and this problem starts after then you did tire rotation but we cannot do anything for you!!!

Ro
Review №98

Great service

Je
Review №99

Great service!

lu
Review №100

Friendly!!

Information
22 Photos
100 Comments
4.1 Rating
  • Address:12170 Inwood Rd, Dallas, TX 75244, United States
  • Site:https://kwikkaronline.com/
  • Phone:+1 972-233-5945
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:10am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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