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Computer Guys of Dallas
616 W Jefferson Blvd, Dallas, TX 75208, United States
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Jo
Review №1

Brought in a broken PS4. They very reasonably priced compared to everywhere else I went AND fixed my console same day (I came in only a couple of hours before they closed). Staff was also super helpful and friendly. Everywhere else in Arlington I went to wanted $100-$150 JUST to look at and then additional fees for repairs. On top of that they wanted to keep the console for a few days. This place was top notch and Id definitely use their services again if I needed to.

Yo
Review №2

Great fast service. My PS4 is no longer over heating and shutting off. Good customer service and very reasonable pricing. Thanks guys!

Ra
Review №3

Worse place ever.. please dont use these people. I know many reviews say they are awesome but I thought so to until they really screwed me and left me with a computer with nothing on the hardrive. I wish I could have had a better experience 😔

Ro
Review №4

Brought my PS4 to them after another pro repair shop told me it was unrepairable(it took them 2 weeks to tell me that.)Computer Guys of Dallas contacted me next day to tell me the issues, waived the diagnosis fee, and gave me a great price to fix it. 2 days later it is up an running again after getting terrible repair/customer service elsewhere. A1 staff and customer service @ Computer Guys of Dallas- Jefferson store!! Yall are GREAT👍

Tr
Review №5

This is the 2nd time I’ve gone here and both times have been nothing but great experiences. 1st time brought my gaming PC in to fix a stripped screw and he fixed it in 5 minutes, for free. Just brought in the same PC to get BIOS boot help for windows 10 and they fixed it same day, only $25. Highly recommended to anyone with any gaming device. Can’t beat those prices.

St
Review №6

I took my Samsung Galaxy phone to get the screen fixed and I knew how much it would cost to get it fixed. The price they quoted me was fair. It took about five days to get my phone back (which was expected). When I got my phone back I paid my bill and went on my way. After about 12 hours my screen went out so I took it back to them and they fixed the issue at no extra cost. This was my first experience and I had a good experience.

Mi
Review №7

Took my Playstation 4 here because it wasnt reading discs because my baby boy put coins in it however they were able to fix it within a reasonable amount of time and for a reasonable price happy customer here certainly will be back

Je
Review №8

Repaired hardrive on my PS4 Pro with 30 day warranty....so far no issues....its runnin like new. Customer service is solid....felt welcomed!

Kr
Review №9

Took my laptop in, they told me it there was something wrong with system. Then called told me it was hard drive. They have no idea what they are doing. Customer service is horrible. Tech was irritated at me because I could speak Spanish to him. I got my computer back with no programs, they told me to go figure it out.

Ge
Review №10

These guys know their stuff. I think all of them graduated from M. I. T. Of course they werepolite and business minded . I think the priceson some items are way too high . but what do I know about anything ?

je
Review №11

Fast affordable service..sameday repair on upgrades great deals

oc
Review №12

Great costumer service very good price, go hear!

La
Review №13

I took my laptop to Carlos and not ONLY was the customer service experience great but hes knowledgable and takes pride in his work! I will definitely be back if need be and will use him as a referral.

Kh
Review №14

Friendly quick service my day 1 ps4 sounds brand new

Vi
Review №15

I left my items to be repaired and no one has contacted me since.Yikes 😳

Wi
Review №16

Took my laptop to these guys they said my hard drive needed to be replaced, they replaced it and told me that no files could be retrieved from my first hard drive. 2 months later I had the same problem, so I decided to look into fixing it myself. I bought a hard drive kit from ifixit.com and was able to replace it and it ran like new, with the kit I was even able to retrieve all of my files from my first dead hard drive they said would be impossible. If you have computer problems your better off trying to do it yourself than spending money here.

Ma
Review №17

These guys are amazing, they build my gaming PC on the same day I dropped off the parts, I didnt trust myself to do it, so I had professionals doing it. I would rate this place 10/10.I love the cable management.

Sc
Review №18

Good customer service and polite respectful employees

M.
Review №19

I took in my original PS4 with fan issues and they replaced the old fan with a new one. Now it sounds and operates like a new system!!Definitely recommend👌🏾👍🏽

Ro
Review №20

Good places to shop get computer repair

Je
Review №21

Took my son Xbox one to see why it sounded like it was about to take off it was fixed the same day

An
Review №22

Fix my laptop for 25$ added Microsoft for 75$

Mz
Review №23

They are a good company maybe a little miscommunication

An
Review №24

Great service and great prices

Ma
Review №25

Great customer service and efficient.

Ga
Review №26

Took them a ps4 i bought from the pawn shop to have them clean it out and stop the ps4 from sounding like a fighter jet,they literally called me said theyll have it done in 30 mins ,didnt even open the ps4 at all because i opened it up myself and saw all the lent still in the system, 50 bucks is good if they fixed it and cleaned it but they didnt fix it or even bother cleaning it they just put the CD in the console and ejected it literally 1 second later. Waste of money first and last time i go in that store again. Be cautious when you take them your electronics.

Ta
Review №27

It took literally 1-2 hours to fix my broken screen they even buy technology.

Ke
Review №28

Super fast repairs and very helpful!!

JA
Review №29

How much do you guys charge to fix an hdmi port on a PlayStation 4

Be
Review №30

I have a question I have a ps4 and it’s stuck on safe mode how much would u charge to fix it?

Sa
Review №31

Great work good prices

Da
Review №32

Convenient and well priced ! went in there to get a screen replacement for my HP laptop and they took less than 3 hours fixing it - very nice / professional , i left satisfied with my results ! would definitely recommend ! thanks guys .

Sy
Review №33

Computer Guys of Dallas are awesome!!! They have affordable prices and the work is tremendous. My laptop whole back was off and now my laptop look brand new. Thank you Computer Guys of Dallas.

Jo
Review №34

The best good guys helping you with computer repair needs. Ive been there wives and everytime they are friendly and get the job done. Thank you

Ru
Review №35

I sent the laptop for a fixing on “screen” it was fixed a week later wasn’t working quoted quoted by them there’s a guarantee of 30 days (their policy) I call them weeks later to see what’s the status according to them is a different problem and can’t order the part that is not available and that I can pick up and get it fix somewhere else. See how is convenient for this business to fix what’s beneficial and when there’s a problem all of a sudden go somewhere else to get fix.Go somewhere else. Where business practice has integrity.

Au
Review №36

Great price!! Great people!!! Got my ps4 back in 3hrs completely fixed to play again thanks computer guys

di
Review №37

THE BEST when it comes to your computer repair needs! They go above AND beyond the call of duty to make sure you are taken care of. I would not go anywhere else.

St
Review №38

Came here to repair my MacBook Pro after reading all the reviews I was convinced I made a good choice but I was wrong. I dropped my laptop off and was advised the diagnostic would be completed the following day. After attempting to call numerous times and no answer over the following days I decided to make the 25 minute drive, just to learn they still hadn’t yet started on it & the guy would be in the next day. The next day I called in attempt to just forget the diagnostic and still no answer. Finally, I received a call hours later (the only time I was able to get ahold of someone) from a man saying the laptop is ready and it’s 100$ for the diagnostic (when my initial receipt said 27$). I felt like they were just after my money and if I wouldn’t have said something they would’ve taken advantage.Please beware.Update: (Apple charged me less to fix the screen than they did.)

Cl
Review №39

So Brandon Help in I mean help trying to save my ps4 from me selling I tried everything I could think of even though I kept saying how much u want the scrapes for he didnt give up like at all.... thats alot of patience for a young man.. he deserves the upmost credit in a pay raise nice job bud

Sh
Review №40

Great service got my daughters IPhone 6s screen fixed for under $75, and it only took 1 hour. First time customer and love there service. Very clean inside.

Cl
Review №41

Honesty is the best policy. Thats what I got from these guys. If something wasnt repairable, they told me the truth. They do good work.

Ke
Review №42

On point Ill come back every time

Pe
Review №43

Realy nice people..

Ch
Review №44

They have fixed my laptop and kindle less with good quality than anyone else. Tgey are very goodd.

Cr
Review №45

Pedro was very helpful, very professional and new what I needed. Please come by and ask for him

Sy
Review №46

Ive always recommended these guys for any kind of console repair, however I did notice the lack of professionalism when I actually went there myself.

li
Review №47

Fixed my grandsons ps4

Ke
Review №48

They did a great job

Ju
Review №49

Amazing! I waited 3 days and got what I paid for!I brought in a Xbox with a damaged HDMI port and got it back on Wednesday for a reasonable price! Amazing! I will definitely come next time I have a problem!5 stars! ⭐️⭐️⭐️⭐️⭐️

Aq
Review №50

My sons ps4 sounded like a helicopter was landing everytime he played a game and I was 2.5 seconds away from buying a whole new console until I found these nice guys!!! I brought in my baby’s PS4 and they fixed it with no problems. Saved me a bunch of $ and his room doesn’t sound like a airport anymore!!! Thank you guys you’ve made a customer for LIFE🤞🏽

Ro
Review №51

I have always gone to them for any computer problems.

A
Review №52

Fixed my MacBook Pro in 2 days, which others could not fix for a long time. Reasonable price. Professional and courteous!! Thank you!!

Ve
Review №53

Reasonable prices. My husband wanted me to go to Harry Hines but this was closer so we gave out a try. Super happy with my choice.

Ma
Review №54

Still the best like how they fix my tablet finally thanks

Ty
Review №55

Cool people! Cleaned my charger port out for free! Simple and fast. Highly recommend

Io
Review №56

As a customer Im always impressed with great customer service. When i walked in I was absolutely distraught that I had videos of my deceased father on my phone which was draining my storage & I had no way of knowing how to save them on a SD card. Nick came to the rescue & offered to help me for no charge. He was wonderful! It only took approximately 30 minutes & I was gone. I truly appreciate it because now I have no worries of losing these priceless memories. Thank you Nick!

Vi
Review №57

Good prices and very responsive!

Ma
Review №58

Fixed my ps4 , thank you

Mi
Review №59

Had my computer four days, told me it was the motherboard. I took it to microcenter and they said the computer had never been opened my problem was with the power connector.

Ke
Review №60

Pretty reliable products & service..

Ge
Review №61

Dropped off my son PS4 for repair at 5pm and had it done by 6:30pm every place i called said they could take days to a week.. i stressed how quick i needed it and mario was sweet and understanding.. new customer for life

Ma
Review №62

Dropped off my son PS4 for repair at 5pm and had it done by 6:30pm every place i called said they could take days to a week.. i stressed how quick i needed it and mario was sweet and understanding.. new customer for life

Ge
Review №63

These guys brought my iPhone back to life. Amazing service, along with amazing owners. I couldn’t recommend another shop more than these guys!

Bi
Review №64

Did a great job on my PlayStation running like brand new . Very nice attitudes 👌🏾

Ru
Review №65

Excellent prices and great service! I work for IBM. These are some of the very few independent and third party vendors I trust and recommend to other people.

Gr
Review №66

We took a laptop in for a dusting. The tech was not only friendly, but helpful and willing to go above and beyond typical customer service. He took the time to explain and allowed me to watch him work. Would definitely recommend. I will absolutely return.

La
Review №67

These guys are super smart and they will help you with any problems u might be having with ur phone,video game,and more just give them a call

Mi
Review №68

I walked in with a cell phone that was malfunctioning ; the touch screen was unresponsive. The lady at the counter had it working in 5 minutes and didn’t charge me anything! That sure saves a lot of frustration and anxiety. She was friendly and knowledgeable and I’m glad I found the shop.

Ju
Review №69

Just got my G7 fixed dont leave reviews but had to leave this guys one called around for 2 weeks looking for someone who could fix my phone nobody works on them .. came here had part a reasonable price got it back same day looking brand new.. new customer here

El
Review №70

Bought my laptop 3 years ago from here still working great just got a free tune up thank you Mario

Ma
Review №71

Awesome service as well as good pricing. I was needing a good MacBook and I was able to get one with them fast and not expensive at all. This location was very welcoming and were able to answer every question I had. They were very professional. thank you

Au
Review №72

Their awesome at what they do no complaints.

Ke
Review №73

Great computer guys they even new who I was when I came in, great service. Go take your computer , PS4, etc. They Are the best computer guys in Dallas 😁 . 💯💯💯👍👍👍

Ma
Review №74

Fix my phone fast.

vi
Review №75

Great services clean the PS4 good go to them really good services

An
Review №76

This is the place to go to for any computer/laptop repairs or needs! Their service is always top notch. With quick turn arounds, they make it easy to get what I need done in a timely fashion. I wouldnt trust anyone else with my equipment. Highly recommend!

Ad
Review №77

My boyfriend took his ps3 to get it repaired and it took them over a month to fix... Nobody called to give him a update and let him know what was going on with it So finally he made the first move and called they said it was the motherboard and it was gonna take longer than expected cause they have to order parts For it... So a couple of weeks past ONCE AGAIN NO ONE CALLED he had to call and they told him it was ready for pick up we got charged $250 and they wrote on the receipt said Took as is We got home and turnt it on IT WAS STILL MESSED UP THE LASER WAS BAD... HONESTLY I THINK THEY TOOK MY LASER OUT AND REPLACED IT WITH A BAD ONE!!! Never again will I ever go to them. 👎👎👎

Ja
Review №78

I cant say enough good about the Computer Guys of Dallas, on Jefferson Street. They replaced my keyboard and battery when Micro Center said it wasnt worth fixing. I have recommended them to friends and they are now my go to place for computer needs.

St
Review №79

Been to both spots always take good care of me..

Fr
Review №80

These guys are the best fix my PS4 when other people said it couldn’t be fixed.

Br
Review №81

Man service was quick when I went. I was helped and I learned a few things

St
Review №82

Excellent Service Wouldnt Trust Anyone Else With My Electronics

Ma
Review №83

Needed help setting up my iPhone and tablet, Cristina was so patient with me and didnt even charge me... True customer service

Er
Review №84

Super talented folks, quick to diagnose and fix, all for exceptionally low price!

Gi
Review №85

How much do u pay to fix a ps4

Pa
Review №86

Good place for used computers.

YR
Review №87

They fixed my PS4 and got done in 45 mins go to them!!!

Me
Review №88

I dropped off an Iphone for a screen repair and the staff was very professional and accommodating! My phone was ready for pickup in a very short amount of time. I also had to repair a 2nd phone that had a bad headphone jack. They replaced the headphone jack on the spot, while I waited! The pricing is reasonable and the service is great!I highly recommend this place for your computer and/or phone repair needs! I will definitely be back!~Melissa D.Dallas, TX

Mi
Review №89

Great place for computer and phone repair. They are really fast and affordable! Customer for life!

Ge
Review №90

ALWAYS GREAT SERVICE ... BEST PRICE IN THE AREA

Da
Review №91

Great service great prices

Ca
Review №92

How much would y’all charge to fix a IPhone 6 Plus with no power and screen damage? If possible could I send a picture/video for more detail for you guys?

DJ
Review №93

Only trust these guys to touch my Macbook anytime it needs to be updated and tuned, its my bread and butter so I get it back and running better within the same day

St
Review №94

These guys are great, they fixed my iphone 7 for a great price, they worked fast and are just great all around, Highly reccomend.

Ka
Review №95

They are professional & very good at what they do.

Ja
Review №96

Great honest people. low prices, excelent work.

Ch
Review №97

3.5 stars - My 2 yr old laptop was not booting properly. I brought it in, and I was helped immediately and the problem was diagnosed on the spot (dead hard drive). I wanted to replace my hard drive, and I was offered an option of sizes they carried (but very little details otherwise). I had a 500G hard drive, and I wanted to swap it for a 500G ($100 for replacement, including install and data transfer). Pretty happy with the service and turn around time; they were finished within 24 h. Im deducting some stars because when I returned home, I opened up my case to look at what hard drive they sold me. I was very disappointed to find it was one of the cheapest hard drives available, and worse compared to the 2 yr old hard drive I originally had. Original (2 yr old) - 500 GB, 7200 RPM, 6 GB/s SATA, 32 MG cache; New - 500 GB, 5700 RPM, 6 GB/s SATA, 16 MB cache

Me
Review №98

Very friendly and professional didnt take them long at all to fix my iphone TWICE! Do to me having butterfingers 😂 answered all my questions they are awesome computer guys of dallas

Be
Review №99

Fixed my childs PS4 and the price was great.

An
Review №100

Staff was very knowledgeable and friendly and left me 100% confident they took care of the job well. If I have PC troubles again I definitely know where to go!

Information
57 Photos
100 Comments
4.6 Rating
  • Address:616 W Jefferson Blvd, Dallas, TX 75208, United States
  • Site:http://computerguysofdallas.com/
  • Phone:+1 214-943-3333
Categories
  • Computer repair service
  • Computer accessories store
  • Mobile phone repair shop
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
  • Video game store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:12–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
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