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Gadgetron Repair
9730 Abrams Rd #101, Dallas, TX 75243, United States
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He
Review №1

Terrible customer service. Advised I needed phone repaired same day for work. He stated he would have it in about 2 hours. I dropped it off at 10:30am and received no responses to my phone calls or text messages until the following morning. Once he gave me $475 price, I asked if it would be ready today. He said he still didn’t know what exact parts it needed so he would “maybe” have it in 2/3 days. Advised him I was going to pick it up. I was to meet him at 1:30 at 1:31 he texted me saying I was taking too long. I arrived at 1:35. Very unprofessional.You’re response is laughable. Please post your screenshots as I did mine so your future customers can see exactly who is lying sir. I stated facts, I didn’t attack you. I called 3 times around 5pm because you advised me it would be ready in about two hours at 10:30am and I hadn’t received a response. As I stated previously, very unprofessional.

Jo
Review №2

Supper efficient!!! And greatly price!!But most importantly he have our ipad screen in stock! 100% recommend!!! We are from Florida but couldn’t get this service done in time for our vacation over there but so worth the 2,000 miles and $285 for a job well done!!

Lo
Review №3

I WILL be back!J was cool,professional, and prompt!I had my PS4 in a couple of days!I’m VERY SATISFIED...and definitely will be back!AND,I WILL let my family and friends know about him!Thanks again!

K
Review №4

This is the third time he has fixed my phone. Very fast and same day service. Affordable prices and great customer service. Would highly recommend. Thanks again❤️

Ms
Review №5

Very professional and fixed my iPhone screen. Made it like new again. Highly recommended!

Ja
Review №6

The King who owns the shop is very professional & effective. His prices are affordable, hes super quick with service & I love my repairs! Even better than I started with. Thanks Jawanz! I highly recommend!

Ju
Review №7

The customer service was exceptionally well. I walk in and even though they were already closed they were willing to help me. We had to have the screen on our IPHONE6 replaced. They replaced it within 45 minutes. I highly recommend this place!

an
Review №8

Excellent service and reasonable pricing !! Will definitely come back

Br
Review №9

Amazing costumer service will definitely be going back !

Je
Review №10

Excellent service!! Got my charger port replaced and phone fixed in just 2 hrs!

Am
Review №11

Went on Friday with my best friend to get her iPhone 6 fixed because her screen was lifting and her home button was pushed in. The plaza is nice, the office is great, the customer service is even better and the prices make your wallet happy! If you have phone issues come here for quality, speed, and great cost! I almost got my phone fixed and my phone isnt broken! We paid under $50 vs. paying $100+ at other places, definitely come here! 10/10

As
Review №12

So I dropped my phone yesterday while heading to work. My screen went blank. I was referred by a girl at Metro PCS to this shop. JC put my mind at ease to let me know he could fix my screen and the price was very reasonable considering I have a new phone that hasnt been out that long. He is a people person and knows his stuff. I highly recommend him if you have a screen that needs to be replaced and his work is guaranteed. Thanks JC I will refer business your way and you have earned a customer for life!

Sy
Review №13

Awesome service from an awesome guy! Jawanz is the go to guy for cellular repairs!

Ch
Review №14

Cool dude. Great work. 10$ discount on first fix. 5 stars. Simple.

Ch
Review №15

The people working there were very friendly but after a couple weeks, my screen is showing lines at the bottom and my Touch ID is no longer working. I have reset my phone twice now and all my software is up to date. When I contacted them about the lines on my screen they just sent back “don’t know.” Wish I had spent the extra money to get it replaced at Apple.EDIT - I see the response from the owner and while I understand that not every customer will have a perfect experience, the simple fact remains that within a couple weeks of getting my screen replaced, multiple issues surfaced that I had not had before. It was very clearly not personal damage as they claim.

an
Review №16

Professional and prompt. Good price and product. Walked in on my lunch break and phone was repaired in time for me to not be later on a 15 min drive.

Pe
Review №17

Repairs ALL my devices and my sons tablet multiple times with no problem and hes professional.

Ja
Review №18

Jay fixed my phone screen and applied a screen protector for me yesterday. The first time I’ve EVER cracked my screen. He did a great job and was efficient. I even played the PS4 while waiting. Overall great experience!

tr
Review №19

Great fast, friendly service!!! #ReturningCustomer

JD
Review №20

Really cool guy work is fast and on point he takes pride in his work will consider doing business with them again

La
Review №21

Id give more stars for the fact that my phone is fixed, but I providing 1 star because turn around time and communication are horrible. He accidentally tried to put the wrong screen on my phone which caused an additonal day of me being without a phone and an increase in price. Understandable. However the fact that I show up during business hours twice to pick up the phone and 4 unanswered phone calls is ridiculous. Open sign was on but door was locked.I overlooked the unprofessionalism because of my goal to spend my money with a black business. I dont anticipate doing business here ever again.

Ja
Review №22

Excellent service! I came in to get my battery replaced, screen repaired, and front camera fixed and I didnt break the bank. I would definitely recommend him to others. I took SEVERAL business cards to do so. Thoroughly satisfied with my repairs.

Na
Review №23

My S3 had a cracked screen and I took it to Gadgetron Repair and the guy there was really helpful. He fixed my phone and got it back to me very quickly. I would definitely recommend them to my friends. #satisfied.....

Ga
Review №24

JC is the real deal, that man definitely did a great job fixing my iPhone 6 Plus screen.... The price is reasonable I recommend going to him

Pe
Review №25

Gave you a PS4 almost 9 months ago and never got it back after you told me is was unrepairable.

Am
Review №26

Gadgetron repair was absolulty amazing! Great quality work, great service, and great time management. I brought my iPhone 5s in the screen was completely cracked it took him 35 minutes to repair my screen. Now my phone looks new!

As
Review №27

Great price. Did an awesome job. Looks like a brand new phone. Very efficient. Was in And out in 20 minutes. Highly recommend.

Je
Review №28

Made an appointment Saturday night around 8pm for Sunday at 12pm. The building was a little difficult to find but once I got there the gentleman who helped me was right on time, he was super friendly and only took about 15-20min to fix the phone I brought in, I was in and out in no time! Definitely recommend this place especially for the price point! Will be going back if I break it again!!

De
Review №29

Went there today. Got a groupon and showed up. We had a 25 minute conversation about a multitude of things and by the end of it he was handing me my phone back with a new screen. Very Knowledgeable place with a nice office. Highly recommend.

Me
Review №30

I called at 930am he doesn’t open til Noon but he responded and got to the shop in 20mins to fix my phone! My screen looks brand new. Great prices & includes temper glass

Sp
Review №31

Actually went to Fred Loya insurance place no complaint lowest price in the area

Ro
Review №32

If you need ANY phone repair Apple or Samsung this is the perfect place

Gr
Review №33

Very professional, pristine office, friendly staff and my IPhone 6s was repaired beautifully the same afternoon. HIGHLY recommend! Will return for all my electronics repair needs!

Ch
Review №34

Very fast and amazingly priced. Ive paid way too much for too long! Came in during lunch and phone was fixed and I still had time to eat. Thank you!

ma
Review №35

Friendly, fast service. I highly recommend.

Wh
Review №36

Great phone repair shop. Very professional fixed my Note 5 in a timely manner. I would give more stars but Google only lets me give 5.

Bi
Review №37

Satisfied with new screen replacement; quick and easy. Cheapest price around. Only thing was that it was hard to find. Its behind the self-storage place. Once in the building, find suite 123.

J
Review №38

I went in using a groupon voucher to get my damaged iPhone screen and LCD monitor repaired. I left a very satisfied customer. Also.”, I was able to play GTA5 on the PS4 while I waited , my favorite game of all time. Highly recommend

SG
Review №39

The review was great. It was quick. Took about 15 minutes and my phone is working perfectly fine.

Am
Review №40

They were great! My screen was completely shattered and they had it fixed within an hour. I would definitely use agin if needed.

Ja
Review №41

Excellent work and very personable guy. Will definitely come back and use this guy again!

Fr
Review №42

This place has the best prices. Also fixes in a good time. Absolutely love this place telling everyone about it.

Ch
Review №43

Needed my sons phone fixed last minute before he leave and go away for school. Dr. was nice enough to fix it for us last minute. He fixed it fast and quick. I will be using him again.

br
Review №44

Waited a week to make sure the repair held. it has, this man is professional and service orientated was quoted a time and that was it. take your device there, worth it.

To
Review №45

Great customer service. I was in and out. I would definitely recommend this service to others.

Ja
Review №46

Very nice place, great customer service. My he Repaired my phone screen and i got what I paid for hes very good at what he do and I advise anyone if you have a cracked screen or laptop or anything in that nature just bring it to doctor and he will make it brand new.

CI
Review №47

Came in and he works with u with what u got awesome service......

Su
Review №48

Does a good job fixing you phones tablets

Fr
Review №49

Went in got my tablet and phone replaced for good price and the owner was very nice and quick.

Ra
Review №50

Very professional! Quick and efficient. I recommend for all scren repair needs!

Am
Review №51

I paid $40 less compared to competitors and quality of service was great!

Og
Review №52

My s7 edge flickering screen got repaired. Great service.

so
Review №53

I gave him to fix charger cord he mess up my screen also he charge me $108

Ad
Review №54

Found GadgetronRepair on Groupon, and am extremely pleased that I chose this company. Had my iPhone 6 LCD screen repair and was in and out within half an hour! Doctor definitely took care of my repair needs and I will be back for other services he offers. Very pleased with the decision!

Va
Review №55

STAY WAY FROM THIS PHONE REPAIR SHOP THE REPAIRER IS INCOMPETENT AND DISHONEST. I took my iPhone to this place for a screen replacement and the repairer informed me that my phone lcd is also broken. I told him to replace both then. Sadly, his incompetency in doing the job left me with a phone where I could only read on the screen disabled iPhone connect to iTunes and emergency; and NOTHING ELSE, I can’t see my contacts, my photos, my apps and many other very important stuffs that I previously had in my phone. I tried several times to connect it to iTunes still the phone is not working and displays only a cable and iTunes logo on the screen and nothing else. He completely messed my phone and refused to correct the issues he created to my phone. He pretends that the lcd screen replacement has nothing to do with what I am seeing on my phone screen, which is a complete lie and being dishonest. The truth is the lcd replacement was NOT done right and there is no doubt about it, even a novice can tell by seeing the phone at first glance, and he also put a very fake lcd screen on my phone. My phone was working very fine when I took it to him and did not have any of the aforementioned issues that I now have. I contacted Apple to see if this phone repair shop is authorized to work on Apple devices and Apple told me NO, IT IS NOT; thing I should have done before. So, my advice to anyone who wants to repair his/her phone is FIND ANOTHER REPAIR SHOP AND AVOID THIS PLACE.EDIT: I see the response from the owner. First of all, you are contradicting yourself. Also, why would you in a first-place work on a device that you know you could not test? What a repairer is that!?Moreover, you wrote that the device was able to go to password screen, which is a COMPLETE and TOTAL LIE and BEING VERY VERY VERY DISHONEST. You gave me my phone with a message saying on the screen IPHONE DISABLED CONNECT TO ITUNES AND EMERGENCY; AND NOTHING ELSE. I even took back the phone on the same day to the shop with the same message on the screen. If it was the case as you stated, I should have no problem using my phone I just needed to enter my password and see my phone in its previous condition, which was perfect. It is very insulting that you messed up my phone and asked me to pay again for the mess you created. Furthermore, the issue is not about the series or model of the phone, the issue is that you completely messed up my phone and what I had in that phone, and what that phone also represents to me.

Id
Review №56

Thought it was going to be 3 hours ended up being less than 20 minutes great customer service if my screen cracks again that’s who I’ll go to for sure

Sa
Review №57

The fastest and best priced gadget repair. The DOC was super friendly, efficient, and made the experience easy and fun :-) Will be going here when he relocates, too. #SouthDallasSwag #DocToTheRescue #Saved

Am
Review №58

Jay was quick, attentive, and professional. my phone is back to its former glory, thank you!

A
Review №59

Great job done then less then 15 minutes and my whole screen works no problems, perfect 👌🏻👌🏻

So
Review №60

Jay, the owner was awesome, he got my phone fixed in no time, it looks brand-new and the price was super affordable, highly recommend it, thanks Jay!

co
Review №61

Another great session with Gadgetron Repair.My phone is a lifeline to my marketing company.I have 21,000 contacts that I communicate through text.I would not trust my technology needs to anyone else.Great Prices and even better expertise!!

Ab
Review №62

Great and fast service, my phone works great and looks great again.

Be
Review №63

Smashed my iPhone 6 screen into oblivion, and they were able to fix it in under 30 min for a great price! The phone looks great again and everything is functioning properly!

Au
Review №64

I brought my iPhone 6 Plus in after shattering the screen after a fun night out. I checked around and found this place on Groupon. It was the cheapest option I found $69 for screen and lcd. We came in and he stated it would be about an hour but he had us in and out in less than 30 mins. He was friendly and put up with my friend and I rehashing our evening. The office was a little confusing to find but overall highly recommend if you need phone repair.

Tw
Review №65

Great customer service. Quick repairs.

Ha
Review №66

These guys are really good. They are reasonable with price.

Jo
Review №67

Bought a groupon to have my Iphone 6 screen replaced (Glass Only) great price. Service was great and fast!

Fr
Review №68

I just love the fact he fixes the the phone in a timely matter.

Ky
Review №69

My iPhone screen is as good as new. Nice and professional.

Ch
Review №70

Fast, Mint Condition and personalized customer experience. Nice location as well !

Ja
Review №71

Bought a unlocked Amazon fire tv stick for here. One of the best gadgets ive purchased this year. My whole family loves it. All the movies and live tv in world at the touch of my fingers. I highly recommend this place.

Kr
Review №72

Did not explain well on repair time needed. Took 4 days to find out it would still be longer after being told it would be an hour the day before. Terrible customer service and communication.

Ka
Review №73

Location was hard to find but excellent work and the owner was VERY friendly. Will come back!

Gr
Review №74

Great place to fix youer phone and good customer service and prices

Re
Review №75

Great service!! Would definitely come back

Tu
Review №76

Well explained the issue of my phone and provided solutions.

Ch
Review №77

IPhone 7 glass repair $135 best in town

Re
Review №78

Dude came through on the clutch fixed my phone At 10:45 on a sat how many ppl you know do that! Precaite homie!

Vi
Review №79

Very professional, and speedy service. I was in and out in less than 30 minutes, and my phone looks brand new!

Le
Review №80

The guy figured out another problem happening with my phone that wasnt the original reason I took it there! Saved me some money!🙏

ch
Review №81

Quick and easy! Would recommend.

Ak
Review №82

I got my phone screen repaired and soon after my phone started getting frozen. They did not even honor the 15 day warranty and told me there will an extra charge. I found them to be lacking customer service and blamed the problem on me instead due to the lack of my knowledge.

Ja
Review №83

Best quality work around town.

LD
Review №84

Fix my iPhone 6 with in 30 minutes. Love the fast service.

Kr
Review №85

Not sure if I caught them on a bad day or maybe my standards are too high, terrible customer service. Ended up walking out and not even using them to repair my phone. The sarcasm and general unfriendliness was not appreciated one bit.

Br
Review №86

Fixed my Lg in time. Very affordable prices.

Da
Review №87

They did a good job on my phone

ty
Review №88

Fast and efficient would definitely recommend. 😊

Ka
Review №89

Great service and good work....

Rh
Review №90

This place is awesome, affordable and quick!

jo
Review №91

Highly recommended

Ke
Review №92

Friendly, Fast repair...

My
Review №93

Great service, timely and to the point!

Ch
Review №94

Best service ever

Lo
Review №95

Quick, friendly, and professional.

Kw
Review №96

Awesome job!!!! Im back in business with my phone...thanks!!!

A
Review №97

Good work, will use again!

Su
Review №98

Quick, friendly, great service!

Ki
Review №99

Great service

Li
Review №100

Great service to stand up dude!!!!!!

Information
24 Photos
100 Comments
4.6 Rating
  • Address:9730 Abrams Rd #101, Dallas, TX 75243, United States
  • Site:http://gadgetronrepair.com/
  • Phone:+1 214-919-4502
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer service
  • Computer support and services
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Shopping mall
  • Video game store
Working hours
  • Monday:6:30–9:30pm
  • Tuesday:6:30–9:30pm
  • Wednesday:6:30–9:30pm
  • Thursday:6:30–9:30pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:6:30–9:30pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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