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Alpha Auto Center
101 White Park Dr, Dallas, GA 30132, United States
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L
Review №1

I was looking for a shop for my BMW and I came across this one. Let me tell yall this shop is amazing. All the works are nice an friendly. The owner David so nice, friendly, and helpful. He always make sure that his customers get great customer service. For me its all about the great customer service that will keep me coming back. He is very fair with his prices and he dont try to over charge you like some other people will. This is the only shop I would let work on my car. If youre looking for a car shop I HIGHLY RECOMMEND THIS ONE. You want be disappointed. Keep up the get work.

Ni
Review №2

These guys will get you taken care of. Other places tried to rip me off on a pretty simple brake job and rotors, but they got it done for way less and in a reasonable amount of time. I’ll be going here from now on for service

Sh
Review №3

They always work on our cars and they are great

ju
Review №4

Alpha Auto Center in Dallas is, by far, THE BEST Auto Mechanic and Maintenance Center Ive ever had the pleasure of doing business with! DAVID (GM/Owner) and his guys there are absolutely phenomenal! They are more than fair and honest and just all around best place I have ever had my vehicle fixed and serviced at! If you want an upfront, Honest, and fair deal on your car repairs or maintenance, take it to DAVID @ Alpha! He even guarantees their work!! AND he (David) will even text you to follow up and make sure your car is still good to go!!!! Ive never ever had that before!!!

Ma
Review №5

The minute I walked in I was greeted very kindly and the team had my car pulled right away. Prices were affordable for my parts, labor, AND no hassle on pricing. Us women are a bit reluctant to take a car to the shop for fear of being over charged, but here they reassured me that they have shopped around for the lowest prices on parts and because they’re so fast the cost of labor was low as well. As a first time customer, they went above and beyond my expectations and two months later everything is going great. Thanks everyone!

Ta
Review №6

They go above and beyond! Extremely kind and caring! Made sure I was educated on the issue and the repair was done in no time at all! They have my trust, no doubt! Thank You to all those at Alpha Auto!

Tr
Review №7

These guys were amazing. They fixed my sons car and gave me peace of mind. They are honest and quick. Would defiantly use them again and recommend them.

Co
Review №8

Great service...My truck is running better than it has for a long time. Reasonable pricing.

Th
Review №9

I am totally impressed with this repair shop! They are fast to get to you and their prices are reasonable. They also seem very popular as they have a lot of people coming in. A good place to know about.

Ch
Review №10

Great experience. Highly recommend.

cu
Review №11

Dave is always attentive to your worries. Mechanics complete repairs professionally, competently and reasonably. If a need for other repairs are found Dave discuss those as well.. Great place to do business.

Au
Review №12

Alpha Auto has great communication and will get you up and running in a timely manor without breaking the bank.

mi
Review №13

They communicated well and diagnosed the problem quickly. No issues and will use them again.

Ki
Review №14

Jessica was great! From the time I walked in she took care of me and made sure I got the assistance I needed. Bo Jones worked on my car and was very professional and quick! Im glad David (the owner) purchased this place because everyone there is wonderful and Ill definitely be back! Something that Firestone wanted to charge me a lot for was almost half the price here and there is no sounds coming from my new brakes!!!

Be
Review №15

Wonderful experience. Twice Ive shown up on a Saturday and they got to work on my vehicle right away. Had me back on the road in no time.

An
Review №16

Great service with awesome staff and owner very honest about repairs and cost and care for the clients

Jo
Review №17

Just great all the way around

As
Review №18

After going to 2 different mechanics that both said the loud sound was the power steering pump and then the sound still being there after replacing the pump, these guys used a stethoscope and listened to the engine and immediately determined it was the idler pulley. Fixed same day. Then theyve followed up with us multiple times since their repair (even 2 months later) to make sure everything was still running well. If you want the best in customer service and absolute trust with your mechanic, dont go anywhere else!!! David and his team are AMAZING!!!!

Ro
Review №19

This place is the definition of professional service. I’ve brought both my truck and my wife’s car here and they were able to get me in and have positive results in a few hours without trying to break you. I will continue to do business with them and highly recommend.

Da
Review №20

I am new to Georgia and googled a lot of places. First of all they were the only place open on Saturday which was very convenient for me. They also had high ratings. I called and David is so kind, professional and accommodating. They did a great job, got my car back the same day, and reasonably priced. I highly recommend this business!!

Ma
Review №21

Courteous, honest , professional. Will definitely return

Ch
Review №22

Good Honest Service, Amazing Timely repairs, they had our VW diagnosed, repaired and out in one day!!! Very Happy!!!

Ve
Review №23

This business is righteous. Definitely great people.

Gr
Review №24

They really stepped up to the plate! After misunderstanding me on the phone and quoting me a certain price when they realized that we were talking about two different things they still made sure that I got an extremely good deal. They did right by my family and we will definitely be back

po
Review №25

I absolutely LOVE this place!! They are honest, considerate people. You CANT get any better than David, the owner

Je
Review №26

I have a car with a little more than 50,000 miles on it . I took it to them for a tire change that was cheap and the customer service was great! On the other side they stripped my lug nuts on my car and now I have to replace them. I was told they use a torque wrench but I guest they went to 400 lbs. I will not take my bicycle to them to fix. Changing tires on a car is the easiest thing to do to a car . If they cant do that properly then theres a problem.

Jo
Review №27

Everyone was so nice and helpful. They tested and changed my battery fast. I will definitely come back.

Rh
Review №28

Took my car in, had a cracked head. They got it fixed pretty fast and a few other things wrong with it all fixed. Great prices! Awesome mechanics and office help. I recommend this place 5 stars!!!

Il
Review №29

Honest and fast

Sa
Review №30

I have multiple cars and they work on all of them. They stay true to their word.....and Im thankful I have a place to take my cars that I can trust!

Sc
Review №31

David reached out to me to find out exactly what I needed following a drop in request. He was very professional and courteous. He provided me options based on his professional opinion. Thank you for the follow through!

as
Review №32

Great service and friendly staff, they took care of my car issue quickly and for a fair price. I will return!

Ja
Review №33

Mathew helped me with my tire. This is a respectable place to get work mechanical work done.

Ya
Review №34

I would call it more so family and friends auto center. Alpha Auto Center is what it really is but the service is great. Its just a overall amazing place of business. Ive never had any extra problems with my car. Alpha Auto Center is the place I would always recommend for your car. #1 mechanic shop all of Georgia, to me.

Wa
Review №35

Work is done with quality craftsmanship and they treat you well and David keeps it 💯 when it comes to your vehicle!

Na
Review №36

Have always had a great experience with these guys. They stay busy for a reason. No bs, just timely service of what I actually need done.

Ra
Review №37

Service is efficient and they really operate with a sense of integrity; never attempting to charge you more for the services you need.

Ni
Review №38

Love this place! When it was located off of Atlanta Hwy and under another ownership it was horrible but once relocated and David now owns it i can say it is an awesome place to have your car repaired. So hard to find a good place to take your car but i am definitely pleased with their work. I plan to be a long time customer.

ky
Review №39

Got my car fixed super fast and one of the few shops that wont take advantage of a woman

Pa
Review №40

Take all my vehicles here. Always great service and quick turn around time. Lets me know upfront if there is anything different. Highly recommend.

Su
Review №41

My car was behaving badly, lurching & acting like a bucking bronco intermittently. After replacing the transmission fluid didnt work, my son recommended Alpha Auto Center. I phoned and David was so very helpful with scheduling an appointment for the next day. He promptly phoned the afternoon of the following day to let me know the transmission would need to be replaced & that he would handle the transaction with the warranty company & keep me updated with his progress. He was as good as his word & did a wonderful job finding a couple of other issues that required work & handling those with the warranty company as well. Mr car drives like a new one now & I could not be happier. Having a reliable auto service just down the road is one less worry for me these days. Try it. Youll like it!

Gl
Review №42

The people was very caring and very helpful and I feel they are honest which counts the most they let u know up front the problem and cost

Ri
Review №43

Always take care of my vehicle and are fast at getting it back to me

Da
Review №44

As a business owner with multiple vehicles to maintain, Jess and David always keep me going in a timely manner. Ill be sure to always recommend and use Alpha Auto Center.

Le
Review №45

We came from 2 counties over trying to find a tire place who could put a lawnmower tire on the rim. My husband is missing a leg,and we have a hard time doing stuff like this . They were Very sweet,fast and we LOVE THEM.

Ju
Review №46

Thought we had a major engine problem, but they let us know it was a simple easy fix.

Pa
Review №47

Great service! Sure like this owner than the previous one who was not customer service friendly. Took my car in for A/C work and to fix an inoperable window. My A/C is working better than ever and no longer have to open my door to make a drive-thru order. They had the car ready when they stated it would be ready. The entire cost was very reasonable for what all they had to do to fix the A/C switch inside my dashboard!

It
Review №48

A one service every time i go here..been going her for years..

Ro
Review №49

Good reliable place.. Great knowledgeable technicians

To
Review №50

Good job, good guys, good service, good price. Thats all I need.

Em
Review №51

Really great guys. I asked for an estimate on a diagnostic check for my vehicle. They quoted me $85. I told them I would have to come back another day, but when the manager heard my issue and saw me with my newborn, he offered to do a quick check to make sure the car was safe. They found extensive front end damage, and quoted me a fair price to do the work. I ended up trading my car in for something safer later that week, but I will be returning here for any vehicle repairs I need.I gave my review 4 stars instead of five, just because I have not actually received any mechanical work done here. I am confident that they would do a great job. Everyone was very friendly, and I dont feel at all like they were trying to take advantage of a young woman like some other auto shops were. I knew enough about cars to know that everything they were saying was accurate, and the manager seemed genuinely concerned with mine and my sons safety. Much better experience than huge corporate repair chains.

ig
Review №52

We highly recommend this place for any of your car repair needs. David and the rest of the team are very knowledgeable. Great Service. Affordable pricing. Reliable. We are happy we found this place.

Up
Review №53

These are some of the most honest individuals I have ever dealt with as far as auto shops go. I own a commercial vehicle that is used everyday, which requires a lot of maintenance. Every time I have had a problem, I’ve taken it to Alpha. They have sat and showed me exactly what is wrong with the truck and told me, honestly, what they can do to get by and what they can do to fix the problem entirely. 99% of shops will not give you the option of fixing the problem partially to save money, even if it’s safe for you. Jeremy in the office has extensive knowledge on everything and was more than willing to work with us on price and availability. His customer service is superb and it was refreshing to deal with someone who actually cares about the customer more than revenue.I don’t understand why more shops don’t do this. They scare away the customer with the impending doom of the work needed instead of helping them through and offering options.Jonathan, the lead technician, is amazing and has been every time I come. Love this place!

Cl
Review №54

For goodness sake DO NOT take your vehicle to these people. A little over a year ago I had them put a new motor in one of my trucks. They did something to the air conditioning and it did not work. I have taken it back 5 times, they fiddle with it a day or two, and it works for a short time. Now I have to find a place that has the skills and knowledge to really fix it. Three weeks ago I took another truck to them for brakes. The peddle was going to the floor. They charged me over $750 for just front brakes. When I picked up the truck, the peddle went to the floor - no change. I took it back and they fiddled with it for two days and said it was fixed. I drove it and the peddle went to the floor. They and the audacity to tell me that that was how the brakes were supposed to work. They must think I am really stupid to believe this BS. Now I have to take it some place where they have the technical ability, skills, and training to fix my brakes. Save yourself a lot of heart ache, take your car or truck to some one that can actually do the work.

De
Review №55

I had to get emissions on my cars so I could get new tags. Alpha Auto had me in and out very quickly. The price was cheaper than most places around Hiram, the staff was friendly and the service was great. They even looked at the filters on my cars to let me know they would need to be changed soon, even though they are not the ones that do the maintenance on my cars. They showed me the filters so I would know what to look for when I take my cars to my maintenance guy and even told me about what the pricing should be for the filters. I am very, very pleased with the service I received.

Ja
Review №56

I brought my Lexus in for an A/C system leak inspection and Dave was extremely helpful. The techs are on point. Very easy to work with and they are down to get to the bottom of things. Only downside I could find is that it’s too far to walk to get snacks while waiting. Haha. Not their fault!

Je
Review №57

Great service and very friendly people. I came in with a couple lights on and they quoted a reasonable price before work was done. Fast service throughout; would def come back again

Da
Review №58

New to the area and looking for quality and honest service. Will be bringing our vehicles here for maintenance and repairs.

Sh
Review №59

I brought in my Nissan suv truck in for engine replacement & rear end rebuild. These guys did a great job on my truck. I would recommend anyone to bring their car to this shop. Thanks David for your excellent work!!!!!

Sh
Review №60

Great service! Not very social however, but they do meet you in the parking lot. Wait was long on a Saturday

Ki
Review №61

This is my second visit to this shop, and both experiences have been phenomenal! David is professional and honest. If you are looking for a mechanic who is honest and dependable go see David at Alpha Auto Center!!!

J
Review №62

The most excellent experience I have ever had. Honest, timely and awesome!!!

El
Review №63

David goes out of his way to keep our 3 cars in safe, reliable condition. Customer service, work and business ethics are unmatched, and I recommend this shop to all my friends and family.

Sa
Review №64

Friendly staff and the customer service is excellent!!! It really makes you feel good when you walk into an establishment and you are recognized and greeted by your name!! I was completely shocked but quickly impressed by their professionalism.

Ci
Review №65

We have used Alpha Auto for many years (before moving to new location) and have been pretty satisfied with their work. One time they just gave us a off the top of their head estimate and it ended up being a couple hundred more than originally stated. After some discussion they agreed to the prior estimate. Going forward, we make sure we get it in writing with an estimate and each time it has been less. The only time I had a problem with their customer service was when they did work on my daughters vehicle and it wasnt done right so she had to bring it back. They agreed there was no charge as long as it was an error in their part. That wasnt the issue but when she arrived they told her they couldnt take her at that time and shed have to wait because they didnt have an empty bay. She figured shed be there a couple of hours and would be late going in to work as she told her boss. It ended up being longer than the couple of hours. We felt they shouldve taken her car right in since she was there for THEIR error in fixing it. She couldnt stay much longer having to drive to Atlanta to be at her job before noon as to not waste an entire day and having already told her boss shed be only a couple of hours late! At the time they had Saturday hours and had to bring it back on a Saturday with an appointment. It was just a big fat hassle to have them fix something they hadnt done right in the first place. Of course, there was no extra charges even though they had to replace another part. So that was good for them to do so and that came from the owner.

An
Review №66

Great service. Nice guys. I come here for all of my automotive needs. I highly recommend.

Pr
Review №67

I went there to get my Jeep aligned. After they said it was as good as they could get it. So I paid the money but when I left it was not any better than when I dropped it off. Then I rescheduled to get them to realign it for free. This time they said I needed ball joints. They told me to replace my ball joints then they could align it again. Today I go in there and they tell me since I messed with my ball joints they would have to charge me. Knowing how they thought the first time it was aligned, I did not want them aligning my vehicle at all. I don’t recommend coming here. If I could put 0 stars I would have done so.

Lo
Review №68

The mechanicss communication and timely repairs on my car was outstanding. He made me feel comfortable throughout the entire process. I have no regrets bringing my car regularly to this place for repairs!!!

Di
Review №69

My girlfriend and I always take our cars here for oil changes and tune ups. The crew there is always friendly and chats us up, and they work fast so were in and out. Great place.

Ph
Review №70

Have always been treated well and work has been stood behind. Always leave with a smile on my face.

Br
Review №71

I thank God I found this repair shop. Highly skilled, honest, and fair pricing. My car now works better!

An
Review №72

Alpha Auto has always done a great job for me and my family! The owners and staff are always friendly and knowledgeable and they stand behind their service! I trust my car to Alpha Auto

ru
Review №73

Great service performed on my 2018 Alfa Romeo Stelvio. Cost was one forth that of the dealership

Br
Review №74

Purchased a new set of tires and my car was ready in less than two hours. Customer service was on point and could not of asked for anything more

Be
Review №75

I can’t say enough about the great customer service I received. My car has over 100k miles on it and had a lot of issues. Dave and the whole staff treated me with great kindness and worked tirelessly until they had resolved the problems. My Explorer now runs great!!!

pa
Review №76

These guys are awesome.

ke
Review №77

David an his Work crew are the best

we
Review №78

Great service. Nice guys. I come here for all of my automotive needs.

Ja
Review №79

I original gave a high rating for installing headers on my 440 engine. I have changed my opinion on their work. Spark plug wires were left in contact with headers and two burned off. I was changing spark plugs today and found two plugs that was difficult to get a plug wrench on was only finger tight. They did a good job on adjusting timing and Carb on one of my 440 GTXs. I was expected to pay no more than 5 hours in labor. I was charged about twice that much. I would not recommend this shop to install your headers.

Ta
Review №80

Have used them a few times and was very satisfied every time. I will continue to use and recommend Alpha Auto Center.

Wi
Review №81

The people are nice and good

In
Review №82

Excellent! Mike and the crew are fantastic..saved me $$$ on i thought i needed a catalytic but , he told me to drive around a bit and boom! I passed emissions! Thx

Mi
Review №83

Class act service! Honorable, knowledgeable folks! Very satisfied!Mike L. Douglasville

Be
Review №84

Fantastic and honest

Ke
Review №85

You cant get better service anywhere near their price point, although they sometimes forget the little details such as resetting the cars maintenance schedule in the system UI... but your still wont get better service at this price point.

Kr
Review №86

Went in for a simple, routine brake checkup. I was told on the phone the price would be appx 80. I get there and they pull wheels off. 45 minutes later, they come in and say there are major problems. New price? Almost 400! I tell him to get my car back together bc Im leaving. mike says let me ask the Mgr for special price. I said no. I left.. I want to Bryant automotive in Hiram. I told them what was said. They inspected car and brakes.. Only needed the front set. 98 for parts and labor!! Very fast and friendly. Avoid alpha.. They are scammers. Bait and switch.

Ab
Review №87

Not going back. God bless them.

De
Review №88

Poor service!! Lied to me on orginal price to replace my egr valve. Org. Price was $80 to $200 bucks. Final price $251. Will not be back. The owner did not reason and bragged he has 4 stores and I was dumb.

Ch
Review №89

Just honest folks

De
Review №90

I live right down the street and needed a new radiator a while ago mofos didnt even put it in and charged me so much money just for me to do more damage to my vehicle testing it, they did put it in after I went back pissed, If you do go there make absolutely sure they cant f u over take pictures of the things you need or something, sue these aholes preying off people for a living or just go to jify lube in hiram theyre the ones who I went to after alpha bent me over and told me I needed a new radiator without me even telling them what my issues were. clearly the right choice, theyre much more professional and honest than these kids in my experience. Also when alpha sold me back my old radiator for hundreds of dollars mofos couldnt even put back the panel theyd been digging around in under my steering wheel and when I made them they halfassed it and broke a screw off dang!

Ca
Review №91

Tried it the first time a month ago and now i will never go to another place

Be
Review №92

Friendly fast service. Will send all my business to them. Thanks.

Ju
Review №93

These guys know their stuff! Fast, friendly, fairly priced, and above all, HONEST.

Fr
Review №94

Very poor attitudes! Simple 2 mile tow and diagnosis, 180.00$$,and then telling me nothing that helped me but howIts junk.

ar
Review №95

Always a good quick in and out for me.

Ke
Review №96

I had brought my car in for them to diagnose my car and fix everything you need to be done on the car and they kept my car for two weeks I had to rent a car and when I got my car back my car is still running the same way then when I try to resolve a problem with him he just ignore me that’s a sorry mechanic shop ever been to I would never referred nobody there

St
Review №97

The owner is a crook and will take advantage of you at every opportunity.

Ri
Review №98

Great service great staff

ka
Review №99

Really good people

Da
Review №100

Great people!

Information
89 Photos
100 Comments
4.4 Rating
  • Address:101 White Park Dr, Dallas, GA 30132, United States
  • Site:https://alphaautocenterga.com/
  • Phone:+1 770-443-1409
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Highlights
  • Women-led:Yes
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