RO
ROU Locating & Realty
2101 Cedar Springs Rd Suite 700, Dallas, TX 75201, United States
Comments
Br
Review №1

I just wanted to say I have had the best experience with this company and miss Anne Holmes. Without miss Anne I would have not been able to do this on my own with my busy schedule and she was so patient and kind and catered to my needs. Thank you miss Anne!

Gr
Review №2

I am 77 years of age and I am moving back to Texas from Seattle. I have had the utter pleasure of working with Anne to help me find the perfect place to live.Anne not only found the perfect community for me, she also found an incredible deal on the unit while making the process seamless.I cannot say enough about Anne’s professionalism, kindness and responsiveness to all of my questions and needs.ROU is a great company and Anne personifies the excellence espoused by ROU.I am so grateful to ROU and Anne for all of their help throughout this process and relocation. They truly made it beyond simple and enjoyable.Thank you! Thank you!

Ti
Review №3

Anne and ROU locating helped me find great rent specials and was very helpful with my move. Gave me tons of helpful information and was very responsive to all my questions and concerns!

Ta
Review №4

ROU encouraged me track down the best living space for myself, and made looking for a home a amazing feeling instead of a bad drought. Raymond, my brilliant specialist, ensured my excursion was tranquil. He was patient with helping me track down the best spot for me. They are the best of the best. I energetically prescribe ROU to have a breeze tracking down your new home. All around extraordinary energy.

Te
Review №5

I’ve been working with Anne Holmes at ROU and she is amazing! She took my preferences and found some great options AND even toured with me. She asked all the right questions on my behalf and truly put me first. She’s professional, responsive, and made me feel so comfortable! If all of ROU’s workers are like Anne, they are going to be so successful! 10/10 would definitely recommend!

Fr
Review №6

Please don’t believe these fake reviews. These people are SCAMMERS. It’s sickening what they do just to get referrals. Furthermore, they are mentioning “agents” who don’t even work for the company in the reviews. I got stuck with some “Daniel” guy who literally did NOTHING to help me find my apartment but made sure I added his name as a referral on my lease. PLEASE STAY AWAY!!! God will deal with these evil people

Ja
Review №7

ROU helped me find the best living space for myself. My agent, Raymond, made sure my journey was stress free and was very helpful. He was very patient with assisting me find the best place for me. I highly recommend ROU to have a breeze finding your new home.

Ta
Review №8

Hector Pena was quickly responsive and asked the right question to help me prioritize my standards for my first apartment! I will be moving in next month thanks to Hector’s flexibility in my decision to move in sooner than I planned. He helped me look for an apartment and set one up the weekend soon as I told him I wanted to move sooner. I found one quickly and made up my mind to rent at the very first complex I visited. Quick and very professional work. Thank you for all your help Hector!

ni
Review №9

Working with Daniel has been such a pleasure! He was kind and honest. We ran into a few properties that weren’t so great and I loved that he could pick up on the vibes immediately. He made it easy to talk to him and to be honest!It’s been one of the best experiences I have had!

Sa
Review №10

Raymond was excellent working with us. Any questions of concerns we had, he took care of or answered in a timely manner & is absolutely friendly. He made the process of looking for a place to live easy & stress free. We’re so thankful to be able to find a great deal with the beautiful apartment we got. I can’t wait to move in!

Je
Review №11

I got lucky with Carla. She took the time to listen to exactly what I wanted. She genuinely wanted me to find an apartment that fits my lifestyle & meets my needs. Carla’s very engaged & informative about the area I was looking into & found great options for me. She’s very personable & extremely easy to talk to. I’m so thrilled to moved into my new place! I wouldn’t hesitate to recommend her to friends & family. I’m so appreciative of the hard work she did for me. Thank you Carla!!

Oz
Review №12

Awesome experience. Bethany helped every step of the way to go above and beyond in helping me find a great apartment that suited my needs. She also made follow up calls to keep me informed and made moving such a breeze. Once you use their service , you’ll receive a gift from the company which in my opinion was also worth it. I would highly recommend. Ask for Bethany! 10/10

Da
Review №13

I worked with Victoria C. for my most recent search and she was great to work with. She was flexible as I considered both 2 bedrooms and larger 1 bed options. Knowing that I truly wanted more space she was intentional and creative with finding properties that gave me options of a den/study, loft and still saved me money. She truly listens to what you want out of your place and doesnt just try to find you something because its popular or new.

Sh
Review №14

I was referred to ROU in hopes of making finding an apartment easier! Not only did Janet find me an apartment she found me an apartment that I loved! It has everything I was looking for in an apartment. Location, price & amenities! I’m excited to actually move.

Kr
Review №15

Started my apartment search back at the beginning of March for a move in around the end of May/beginning of June. I know it’s a bit early to start but due to being pregnant with a due date in June I wanted to be as prepared as possible. Raymond Garrido and I were supposed to have a call at 12:30 on March 8th but he was running behind and said he would text me when he’s done to see if I was available. Never got a text. He tried to call me a few times on Tuesday apparently but for some reason my phone labeled the calls as an Unknown Caller. On March 15th I let him know that I found an apartment by myself and even though he didn’t help me whatsoever I would put him down as my locator as long as I could still get the concessions that were being offered when I originally contacted him. He checked with his manager and confirmed that I would still get the concessions even though it apparently stopped on the previous Tuesday. After reaching an agreement and being guaranteed the concessions we applied for our apartment and put his name on our application. We got approved and he became aware of the approval on March 17th. Initially I had given him a move-in date of June 3rd. I confirmed that move-in date for him in May 29th and asked him how we redeem the concessions. It was a Saturday and a holiday weekend so I didn’t expect a response till June 1st. He actually responded on Sunday and completely ignored my question, just asking if we had gotten our keys yet. Since our move-in date was scheduled for June 3rd I thought it would’ve been already known to an apartment locator that we would get the keys the day we were due to move in.....but I reminded him anyways. After we got our keys and had gotten somewhat settled in I texted on the day of our move-in and let him know that we had moved in. He read my text and didn’t reply. Didn’t hear from him Friday or over the weekend. Not really an excuse for not hearing back from him on Friday, but again didn’t expect to hear from him over the weekend even though previously he has texted me over the weekend. It’s now June 7th and I reached out at 9 am this morning to reiterate that I was still waiting on an answer to my question. When it came to getting me to put his name on our application he had no problem replying within seconds, but now that it’s come down to claiming the incentives we were promised it’s basically like we’re being ghosted. Extremely unimpressed with Raymond’s terrible customer service skills and feeling extremely taken advantage of since he essentially did no work. If Raymond’s behavior is an accurate representation of how ROU locators operates then I would steer clear of the company as a whole.

Cl
Review №16

ROU locating seemed like it was too good to be true. I got in contact with a locator and toured a bunch of apartments. After touring I realized that I should probably wait a little longer before moving out so I would be comfortable. When I did move out I contacted my locator to let him know that I was planning on moving and I got no response. Even after that I listed this person as a reference to complete my end of the deal and still heard nothing. I am frustrated with the company and the locator. I would not recommend this service to anyone.

Ja
Review №17

If you use Rou, you won’t be disappointed. Ashley is quick and very professional. We told her our preferences and she sent over a list of options within a week! We picked our favorites and she set up tours with each one for us the following weekend. We even moved faster than we planned because of the great deal Ashley was able to get us.Rou is also currently offering a rent back program that originally pulled us in. We’re also getting a premium move in gift for using them! Hands down, 10 out of 10 service. You won’t regret it.

Th
Review №18

Cannot say enough about ROU and specifically Hector Peña. Hector was so very attentive and patient with my family’s needs and wants in finding the perfect rental home. Incredibly accessible and responsive as soon as I had a question or issue, I had a response immediately no matter if he was busy with others or in meetings. I am so very happy to have worked with ROU and Hector to put my family in a great position to move into a wonderful home.Thanks Hector! Absolutely the best experience I’ve had!

Ka
Review №19

Bryon is honestly the BEST person I could have been paired with. He was so professional, patient and understanding throughout our time working together. He took the time to look up properties for me based on my preferences and found ones with great prices! He always made sure to follow up and communicate with me constantly which I really appreciate. Although I changed my mind about renting a property, he was still professional and super helpful till the end. I will definitely recommend this service to anyone and will be using them sometime in the future. Special thanks to Bryon, you’re awesome! :)

Va
Review №20

My husband and I had been looking for apartment place for a while and we couldn’t find what we were looking for. A friend of ours recommended Skylar and it was nothing but the best experience , he was super helpful and professional. I would recommend reaching out to him to anyone looking to find a new place, he’ll be with you throughout the entire process and genuinely care about you finding the right place

Je
Review №21

My experience with ROU Locating & Realty was very great. My realtor was Gabriel Lopez and he did a great job in responding to any questions I had, patient with any changes or updates needed and he was very professional. Thank you for your hard work and dedication.

Ch
Review №22

This was a great experience from start to end! Jahmaol was so responsive and helpful in helping me find a place. I was moving from out of state so I didnt know much about the area, but he asked the right questions and helped me find a place that matched my interests and budget. 10/10 would recommend!

Li
Review №23

ROU is an awesome company. With their professional locating service and rent back option, you just can’t beat them. Our locator, Ashley, was caring and professional. She did a fantastic job of lining up properties that would be of interest to us and accompanying us to the properties. Great benefit is that their service is free of charge to clients. Great company to do business with!

Ja
Review №24

Reed Thomas by far the best agent at ROU in my opinion. He’s been so helpful, working overtime to help us find our right apartment sending us list after list of apartments and dealing with my wife and I’s somewhat pickiness. We’ve had bad experiences with choosing the wrong apartment complex and Reed helped us find the right one. He was professional yet personal and he’s treated us like you would treat family. We couldn’t have asked for a better experience with ROU Realty. Shout out to Reed Thomas for representing ✊

Je
Review №25

This was an AWESOME experience from beginning to end. Skyler was pleasant and supportive throughout the entire process. I was provided with multiple options, finding the perfect location on the first try. Add to that tugge thank you gift and that took it to 6⭐s. I will DEFINITELY recommend them to friends and family. 💜💜

Co
Review №26

Rou Realty helped my roommates and I find the perfect place that fits all of our needs. Our agent, Skyler, was super helpful throughout the whole process. He made sure to tell us about all options available to us, and was patient as we went back and forth from houses to apartments. We are so excited about the location and low price of our new home. I would definitely recommend using this company!

St
Review №27

Worked with Jenna Ricci on my relocation to Dallas. She was super professional, responsive and and asked all the right questions. She was kind and honest and always made herself available to answer any questions.

de
Review №28

ROU (Marty) has been amazing throughout the entire process. From locating and narrowing down to consulting with the leasing office to find just what it was I was wanting. She was readily accessible to help and answer any questioned I had as this service was a first for me. Ill definitely keep ROU in my back pocket and recommend to others. THANKS MARTY

St
Review №29

Jeremy was great. He took the time to set up all the appointments and visit the apartments with me. He genuinely cared about finding the perfect home for me. I highly recommend working with ROU - especially Jeremy.

Te
Review №30

Philip made something Ive been dreading (moving during a pandemic) so stress-less! He even came with me to tour the apartment and community. It was great to have him there, his expertise and knowledge helped me advocate for myself in a way I never would have been able to do had I gone alone. He even helped me with clarifying things through the application process and I was approved and will move into a beautiful new apartment in the near exact location I was looking for.Thank you so much for everything, Philip! Youre amazing!

Be
Review №31

I’ve had an amazing experience with ROU! They were so helpful and easy to work with. Jahmaol was patient, kind and personable through the entire process of finding my new home.Super thankful to have worked with them and will do so again when the time arises.

La
Review №32

I just want to say that I love Byron. He listened to what I wanted and put my thoughts into an amazing easy search. He was quick in getting back to me with a short list of what he thought I would like. I honestly found my apartment at the first one he put on the list, but being me I had to go and check out all the others just because he gave them to me. Byron was very fun and professional to work with. Thank Byron for making this one of me easiest moves.

Gl
Review №33

Raymond was a very great locator! I appreciated how much effort he put in helping me find a place I wanted. He also provided insightful information and came with me on all my tours. Overall the process was very seamless. I highly recommend anyone looking for an apartment to work with Raymond

Sa
Review №34

I had never used an apartment locating service before, and was having an extremely tough time finding what I wanted. Genna reached out to me almost immediately after I put in a request to speak with someone and I am SO glad she did. My list of needs was long and very specific within a certain budget and boy did she deliver!! Even when I made changes to my needs after she had already worked on a long list of available properties for me! She was ALWAYS nice and courteous and if she couldn’t find a certain property in my budget with what I needed in a certain location I knew right away. She never left me hanging and was constantly keeping me updated. She sent me detailed property lists, I would narrow it down, and she even set up tours for me when my work was super busy and I couldn’t reach out to set them up myself. I was worried before Genna I wouldn’t get everything I needed in a rental or I would and I would pay over my budget. Because of Genna I got everything I needed, a great location, and right on budget! Even got a welcome home gift for using her with a personalized note! We signed up for the rent back program they have so in a year we can start a home buying process! If anyone I know is ever looking I will always recommend Genna at ROU! If you need help finding an apartment (by the way she was able to send me home rentals as well!!) then go with Genna at ROU! You will NOT be disappointed and you will end up loving your new place and not having to “settle” for something you don’t really like! Genna showed me apartments and rentals I would have never even found looking on my own. If you are even considering using ROU, stop considering and reach out to Genna today!!

mi
Review №35

Raymond Garrido was my locator and he is awesome at what he does! He was attentive to every detail I explained to him about what I wanted in a new place and found me the perfect apartment. Raymond was very easy and warm to work with and I will refer anyone to go with him if theyre looking for the perfect place to live! He will put in the work for you; very thorough, punctual, and responsive. He even gave me ideas on how to make usage in some of places. His positive attitude made looking for a place pleasant and easy. Thank you Raymond!!

Yo
Review №36

My locator was Wendy Court, where can I begin! She was nice, prompt and professional. I was looking to hear back from her in about a week. She had a list for me that next day. She listened to what I was looking for and delivered! My husband and I are happy in our new Senior living apartment. Thanks Wendy for making this process and easy one. I will tell anyone who is looking for an apartment to contact Wendy at ROU Locating & Realty. I am looking forward to working with her again when I decide to use the home buying program.Yolanda Williams

so
Review №37

At the start the realtor I was working with Jeremy was great and I found the apartment I wanted. When I texted him to tell him i signed the lease I found out my number was blocked. I reached out to the company on instagram to tell them about the issue and never heard back?? So basically if you use this company for the benefits such as the free gift don’t waste your time.**UPDATE: still have not heard anything even after they responded to this post...

10
Review №38

Im not too familiar with Dallas area, so I decided to use this service, and was I impressed! I gave all my picky apartment needs to Alexus Johnson and she provided a detailed list. I thought I would have to visit many properties, but the options she provided were on point with what I was looking for and within my budget. She was extremely efficient and professional and even went with us to tour apartments. She was even helpful there asking questions that I would have forgotten to ask myself to the leasing offices. On the second day of touring, I finally found a place. I was amazed of how quick this process was and how she kept making sure my needs were met. Thank you Alexus for all of your help!

Ma
Review №39

I was given Raymond GarridoHe was so pleasant and patientHe recommended a beautiful apartment with an amazing viewHe kept in touch through out the process and wanted to be inform with everything. I definitely recommend his company ROU and his serviceNobody will be disappointedI highly recommend him and his company for my future references. Thank you Raymond you are awesome !

Ki
Review №40

Rou was so easy from beginning to end. Ashley was both patient and quick when it came to setting up tours and getting me the best deals. I had other plans moving from Atlanta to Dallas about living, but Ashley listened to all my needs and was able to find even more than I requested. Beyond grateful I chose Rou!

sh
Review №41

Rachel has picked out great properties for me. I felt like she really heard my needs. She is super responsive, helpful and outgoing! I will absolutely use her and this company again!!

Sh
Review №42

I had the pleasure of working with Miluan...I had to make a long distance move very quickly. I feel like despite her very busy schedule, Miluan dropped everything to work with me. She was very attentive and prompt in responding. She is professional, courteous, and very knowledgeable. I always felt like I was in good hands. The stress of a quick cross-state move was relieved in working with her! Hands down, this move would not have been a success without her!

Ru
Review №43

I had an EXCELLENT experience with ROU Locating, with Skylar specifically. He really listened to my needs, and found the absolute best deals that I didnt even think I could get, given my budget. I will absolutely use them again the next time I look for a new place.

Ro
Review №44

Anne Holmes is amazing 🤩 we clicked like we had been knowing each other for years . I told her what I want and what I need and I received what I want and what I need .The fastest process ever I will be moving in my new establishment in March and I’m excited and with the pay back program I’m excited for my next adventure with Anne Holmes when my lease is up in 2022🤩

Ar
Review №45

Mike is awesome! The very first day of speaking with him, he was able to get me an apartment and the best deal,He even came with me on the property tour he was very professional speaking with the property manager and explaining the ROU program and asking all the right questions to make sure everything fit my needs, at first I thought this is too good to be true but guys this is real, I’m excited on working with ROU in the future on purchasing my first time home, thank you Mike and ROU😃😃

Br
Review №46

Jeremy helped me find an apartment at a great location within budget. Responded quickly and helped with any and every question I had. Would definitely recommend and will use his service again.

Ai
Review №47

ROU has been the most helpful apartment locating service I’ve use. I was helped by Bryon for the course of about 3 months. He grouped together a nice list of apartments within my price range & location. I Finally went with an apartment that I ended up stumbling on myself, however, I still got the benefits of working with ROU! Bryon contacted my apartments to see if there were any specials they may offer, I got to select from a lovely list of gifts that you can actually use & enjoy & the best part is the rent-back program they offer! I spent a lot of effort, time, & stress over finding my new home. I looked to a few company for their locating services but sometimes dealing with locators can feel like pulling teeth or they may lack consistency, especially if you’re not spending thousands of dollars. ROU stuck through the entire time & I would honestly recommend it to anyone during their next move :)

Ri
Review №48

Hector at ROU leasing was extremely helpful in my apartment search. He listened to my needs and tailored a list of apartments that met those. He helped set up appointments to tour apartments and helped me narrow down my search quickly. He was quick to respond via text messages and phone calls and was very knowledgeable about the DFW apartment market. Easily the best locator I’ve used and would recommend to anyone in the need of an apartment.

Mi
Review №49

Bethany went above and beyond our expectations! This was our first time using a locator and we thought we had an apartment picked out before reaching out, but Bethany blew us out of the water with her recommendations. She found a place we didn’t even know existed and it’s checked all our boxes, even the dumb frivolous ones! Next time we need move, I’ll definitely be calling on Bethany again, along with recommending her to everyone I know. Thanks for an amazing first locating experience!

Ke
Review №50

I had a great experience with Jannet and ROU Locating at the start of this month! She was responsive and knowledgeable about what I was looking for and had great insight regarding the locations. I would absolutely use her again and Ive already told friends and family to reach out.

K.
Review №51

Jeremy at ROU was the epitome of customer service throughout the entire apartment search process. He found apartments that met all of my criteria, and accompanied me on tours to ensure I was being presented with the best deals and all bases were covered to prevent surprises. After poor previous experiences with other apartment locators, I was happy to find ROU and Jeremy. Looking forward to our future house hunt!

Ka
Review №52

I worked with Gabriel Lopez and he was amazing. He asked what I was looking for and sent me so many options very quick, had my tour appointments ready and in less than a week I signed a lease to a beautiful apartment. Helped me with all the questions I had at any time (I’m a night owl). I highly recommend working with ROU.

At
Review №53

This is by far the best locating service I’ve used. Hector was assigned to help me find an apartment, and so far he has found some amazing places with amazing deals that were all surprisingly within my budget. I would’ve never known about all the places on my own, and all the places were exactly what I was looking for, and I’m picky ha ha. Hector was super thorough and professional!! Would definitely recommend this locator!

Ch
Review №54

Raymond has been such a pleasure to work with in locating and securing a beautiful apartment, which is exactly what we were wanting. He was thorough and helpful the entire process. I would absolutely recommend him and ROU Reality to anyone!

Br
Review №55

I was in a bind and needed to move in 2 weeks and Genna A with ROU Locating really knocked it out of the park for me!I told her what I was looking for and she found several quality locations for me to view.She also made valid suggestions about energy efficient newer properties as well as a rent plan that can help you get home after my lease is up.I highly recommend working with Genna and ROU!!

Ky
Review №56

We used ROU for the first time and it was great. Byron helped us out, got all the details, got back in touch with us when it was time to start looking and he found us the perfect place. Just moved into our beautiful new apartment yesterday. Loving it!I highly recommend using this service!

Ma
Review №57

I truly loved everything about my experience with working with Raymond. The fact that he went to every location to make sure everything was taken care of means a ton. Definitely the best person I’ve ever worked with.

Ma
Review №58

Awesome to work with! Found exactly what I was looking for quickly without having to compromise what I felt were necessities. Would recommend them to anyone and would definitely use them again.

Va
Review №59

They are the best in their class. It was an effortless transition for me to move to a new place in less than a week. Bethany took care of all the things that are important to me and found the best apartment for me.

Ta
Review №60

Loved working with Brian! Super smooth experience and they make it so easy for working individuals to find their new home by sending a list of different apartments and setting up tours for the ones you like. First time using a locator and I’m glad I went along with ROU!

Ca
Review №61

Jahmaol Clark made my apartment hunting experience stress free and so easy. He explained the process and all of the amazing perks and amenities that ROU offers so well I was sold instantly. I can’t wait to work with you again for my next move or future home purchase. Unbeatable service!!

Ki
Review №62

Raymond was very impressive on his responses and friendly. And he gets done things with short period of time on any of my concerns. Thanks Raymond 👏👏👏👏👏.

Mj
Review №63

5 stars hands down! I had the best experience working with Jenna from ROU. Jenna was very thorough in identifying my needs and came up with a list of potential apartments in minutes. Every apartment she located matched my vision and most importantly my budget. I was a bit of “problematic” client as I was very indecisive but Jenna was never phased and was always helpful and on top of my game. Not only did she find me the place of my dreams (views, floor to ceiling windows , and pricing) she made sure I got the best price. I would never use another real store or locator, Jenna is my go to. Thank you again Jenna and ROU.

ca
Review №64

We signed a lease with the first townhome we had seen and we had no intentions of moving until the first of the year. Great are with schools and I’m sure I would not have found on my own.Thanks for everything!

L
Review №65

Moving and trying to find where to live is soooo stressful and overwhelming, but Rachael Murdoch (ROU Locating and Realty) made it an AMAZING experience!!She was professional and knowledgeable, but most of all… She listened to what was important to me and found it not only fast, but in my budget!!I am definitely going to recommend her to all my friends and family!

Ca
Review №66

I used Jahmaol to help me find and navigate my way into a new home. He was great and very responsive. Would highly recommend to anyone looking for a new rental.

JR
Review №67

Byron Williams helped me find the perfect place to call home, he went above and beyond to answer all my questions. He was very attentive to my concerns, he would reply immediately to my texts anytime, day or night. He did all the leg work and all I had to do was show up for the viewing. I am now 2 days in my new place and I couldnt be more pleased.I would highly recommend this service, the price was perfect, I did not have to pay a dime and I got the royal treatment.Thank you Byron for all you have done for me.

Ta
Review №68

I worked with Gabe Lopez from ROU Locating while searching for my new apartment in Dallas. Gabe was incredibly personable, knowledgeable, and Professional throughout our entire interaction. He took the time to truly understand what I was looking for and what was important to me, and helped me weigh my decisions thoughtfully when I was torn between 2 locations. Gabe helped me find my new home and I would DEFINITELY recommend ROU Locating to anyone trying to do the same!

Ti
Review №69

Jeremy mojica was amazing! He helped pick out an amazing location for my family! Highly recommend him! Very friendly and professional!! Had a great attitude and understood everything I was wanting!

St
Review №70

I definitely recommend. Gabriel Lopez helped us get the apartment we dreamed of. Respond quickly and answered all our questions in a timely manner. Very professional!

Ma
Review №71

Brian Griffin was an exceptional agent! He was very knowledgeable, friendly and truly cared about our family and our needs. No matter what time of day or night it was, if I had a question Brian would respond. We had a very unique apartment that he help find in an area that would take a specific Tenants. Some of the rentals in our area would set for months, even a year and not sell, due to the uniqueness of the area. Brian helped find us a Apartment in the market and he is gonna work with us when getting into buying our first home after our lease is up ! He has a wonder group to work with, the MeGatel Real Estate Team, and I would HIGHLY recommend Brian and his associates to help sell or buy a home. In my case, he helped us get our place within couple weeks and within a couple of months. Great work Brian Griffin and MeGatel Real state.. They truly care about there people..Thanks for helping

br
Review №72

My boyfriend and i wanted to move to the north dallas area but with so much going on, we did not want the responsibility of actually doing research on which apartments to go look at. Gabriel Lopez took the load off forsure! he found the perfect apartments with exactly what we were looking for.. and he was understanding of our busy schedules! super happy i went with ROU .. the gift & house program is a plus! thank you Gabriel for all of your help!!!

Re
Review №73

I worked with Genna and she was great about following up with me and making sure I had what I needed. I loved all of the apartment options she chose for me and the only hard part of the process was selecting the best one. I definitely recommend this service to anyone looking for an apartment. This takes the stress out of the search with no strings attached.

Lu
Review №74

I have used locators just about every move I have done. I have been interested in ROU for years, but I have never tried them. Bethany Skaggs listen to what I wanted and delivered. She didnt bombard me she was very patient. She gave me a list that had everything I wanted within the price range I was looking for and I get to save on a purchase to a new home. She did her job in less than 24 hours. I look forward to working with her when its time to buy my house. Thank you Bethany and thank you ROU. I am truly happy and excited about this journey. Lucretia

Ry
Review №75

Jeremy Mojica listened to what I wanted and what was most important to me and within minutes had found me an apartment that I love, as well as multiple other options. He went with me to both of my favorite two showings and helped me make the best decision for me!

ch
Review №76

It was such a great experience working with Hector. Thank you so much for making this possible!

Ap
Review №77

I USED ROU TO HELP ME FIND A APARTMENT. GENNA FOUND ME AN AMAZING APARTMENT. ALSO, THE APARTMENT IS IN A AREA THAT I DIDNT THINK I COULD AFFORD BUT SHE STAYED IN MY BUDGET AND I WAS ABLE TO GET ALMOST ALL THE AMENITIES I ASK FOR. BONUS I GOT A RING VIDEO DOORBELL AS A MOVE- IN GIFT!

De
Review №78

Working with Jannet was such a great experience. She relieved a lot of stress when it came to looking for our new home. I will use ROU locating for future moves.

Te
Review №79

Raymond Garrido was super helpful. It was a Hassel free search for me that landed my dream apartment. I’m happy and excited for my new move. Thank you so much Raymond! You rock!!!

Li
Review №80

Jenna has been very helpful in our fast apartment search. She helped us get in contact with a place that’s nearly impossible to get on the phone. Thank you, Jenna!

Br
Review №81

Will H. was great! Responded promptly and toured all the properties with me, which was reassuring to choose the best property.

Sh
Review №82

Went the extra mile in finding a place for us that we were happy with. Set up appointments for viewing and was willing to look again when the first list had all the features but nothing felt right. Byron is an amazing agent and look forward to working with him in the future.

Ja
Review №83

I worked with Gabriel and he was amazing. He was very attentive and quick to answer any questions that I had...which were a lot. For someone who prefers to get things done on my own, it was great to feel like I could trust him to help me find something I would really love..and he did! 😊

Al
Review №84

Helped us find the apartment we were looking for. Gabriel Lopez was helpful and professional. Stayed in touch with us until the process was complete. I definitely recommend using ROU Locating Services and ask for Gabriel.

Ja
Review №85

My locator , Jannet Hernandez was AMAZING! She was there 100% and helped with getting me and my boyfriend the best deals! We are so grateful for her !

Ta
Review №86

Had a great experience with ROU. Yosef is amazing! Extremely responsive, reliable, and really shows an interest in helping you find the right home. Many thanks to him and the ROU team. 👏🏼

Br
Review №87

Mrs. Clemons was awesome she stayed in contact with me made sure it was the right place I wanted even when I was being pickie she still took care of me , and the big thing was when she went to the hospital she still stayed in contact and followed the process all the way through with me what a great experience I had working with Mrs. Clemons and yes I would recommend her to anyone that is looking for a place to stay what a God sent to help me find the right place to live thanks again to Mrs. Clemons what a great job.

Ry
Review №88

Genna was incredibly helpful. I was really surprised with how many properties she contacted on my behalf and how she was able to stay within my budget and get me into the area I wanted. I had never used an apartment locator but this one was definitely worth it!!

Lu
Review №89

My locator was super helpful and flexible even when plans changed last minute

Ju
Review №90

Gabriel was awesome the first day we met I found a beautiful place and it was practically by accident! We went to one complex and they advertised the wrong price it was already late afternoon but he asked if I had a brief moment to go look at another place down the road. Mind you we are still mid-COVID so we didn’t have appointment scheduled but we still winged it. That place happen to have an unseen deal before on a first floor unit so it was grace! I’ll be making that place home until I work with ROU again to help when it’s time for a house! Thank you and thank you again for your great service!!

Ma
Review №91

Yosef and his team were very helpful in finding me an apartment. I would highly recommend using ROU Realty as a locator. I was able to find my dream apartment and pay way lower than market price. Yosef knows how to make things happen!

Al
Review №92

It was such a pleasure working with Jahmaol! He was always so responsive, kind, and extremely helpful. I HIGHLY recommend ROU Locating & Realty!

Ab
Review №93

Gabriel Lopez was an excellent locator. He sent great suggestions in our price range and what we were looking for as well as scheduling tours for us. Very happy with our experience and looking forward to using ROU Locating again.

Ro
Review №94

Alexus Johnson was amazing!! My requirements were tough to support but she dug in and found me what was reasonable.

Al
Review №95

It was very nice working with Sayde and her helping me find my new place, love the gift and I am looking forward to using their program to help me by a home after my lease is up!!!

Ch
Review №96

I wanted to try ROU because of the incentives they offered (welcome gift and rent back credit), but I kind of felt left out on my own with a list of properties to sort through.My agent did listen to my needs and provided me with a property report which included specials, but then it was up to me to calculate the effective rent for each floor plan to determine which floor plans fit within my budget. While this isn’t a huge deal, it was time consuming. It made things a little overwhelming as I had to do the majority of the search on my own. The agent did not do much following up afterwards.I ended up using a different locator that essentially did all the work for me. Again, I really wanted to like ROU to take advantage of the incentives, but it didn’t work out this time.Edit: ROU did reach out to me and expressed that since they are a new and growing company, they are doing their best to learn from experiences. I will say everyone I have spoken with at ROU is kind and very friendly. They were accommodating and sincere, and I do hope to use their service again in the future.

Ha
Review №97

Kynnzie was extremely helpful from the moment we started working together. She really listened to our wants/needs and found us an amazing townhome! Kynnzie saved us loads of time and went above and beyond researching locations and providing us her honest/professional opinion of each location. An added bonus was that she was never pushy and always so friendly! It was a great experience!

ne
Review №98

I was searching for an apartment with an office and I was having a difficult time finding something. I came across ROU Locating’s Instagram and saw all of the live visuals (photos/video tours) they took themselves and I was immediately impressed. Getting in touch with them was quick, efficient, and professional. I enjoyed working with Byron because he was ON TOP of locating an apartment with my specific needs. The fact they showed apartments online in my preferred zip code was very helpful so I could choose something and go look at it myself. I really do think the LIVE visual tour helped out allot because it’s the apartment I ended up signing up for and leasing. Especially, being in the middle of a Pandemic it was easy to shop around and get an idea of what the unit consisted of. NOT TO MENTION they award you with a FREE 🎁 gift if you complete the deal. I picked out a ring door bell for security purposes and I’m just overall impressed by this company! Keep up the great work guys. You have what it takes to serve new homes for the community.

G.
Review №99

This was the first time I ever used an apartment locator. I called them by 1:00pm and was at a showing by 5:00pm. I ultimately got approved for the first place I looked and it was thanks to Jeremy. Great service. Responsive and professional!

Ni
Review №100

Jeremy Mojica was very helpful and responsive. He helped me locate a great place that was more than in line with my budget.

Information
100 Comments
5 Rating
  • Address:2101 Cedar Springs Rd Suite 700, Dallas, TX 75201, United States
  • Site:http://rourealty.com/
  • Phone:+1 469-818-3112
Categories
  • Apartment rental agency
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Service options
  • Online appointments:Yes
  • On-site services:No
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