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Brown Bridge Automotive Specialists
11507 Brown Bridge Rd, Covington, GA 30016, United States
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Brown Bridge Automotive Specialists

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Am
Review №1

Automotive specialist has serviced all of my vehicles with oil changes, alignments, A/C, tune ups, Check engine lights diagnostics and repairs. They have been servicing my vehicles for years and never had any issues with this company, or the repairs they have done. they finish the job in a timely manner and with a great price! Amazing customer service.

Sh
Review №2

The customer service was great from the initial phone call to the actual drop off of my car! They worked me in on a Friday. I have found my new repair shop! Thank you!!

Un
Review №3

Highly Recommend! Great service at very reasonable prices depending on the type of service you need. Satisfied Customer🙂

C
Review №4

For your foreign car upkeep and repair this is the place to go Julie and Jay are great people and they will take care of your car. Pre-maintenance is a must, and I wouldnt trust anyone else to do my vehicle its justice. Brown bridge automotive is a needle in a haystack in the Covington area and you should take your vehicle there even for oil change they will do you right.

Ve
Review №5

Love. Love. Love the exceptional customer service. Would highly recommend!!

La
Review №6

Showed exceptional service! Did more than expected at an affordable rate. Thanks Jay

La
Review №7

Excellent service at a very good price.

Yv
Review №8

They answered my questions and were very friendly. Also, pleasantly blessed..

Ry
Review №9

Very nice people. Prices are very competitive. Ivebhad all three of my vehicles there and will continue to have them service them. Thanks again

J
Review №10

Great place to take your car for all of your auto repair needs.. Very knowledgeable and dependable. They work on all 4 of my vehicles foreign and domestic. To top it off great prices..

Qu
Review №11

Today was my first visit to Brownsbridge Automotive and I must say that it was a pleasure. The customer service was SUPERB and I was in and out in no time. I would definitely return if needed.

Ni
Review №12

I would just like to say This is honestly the best mechanics in the area!!!! Jay was absolutely perfect. Did not try to cut or heads with the price. With down two coworkers Jay fit our car in and out. They was truly our Guardian Angels!!!! Thanks so much guys!!!!!!

Se
Review №13

I have brought my car here more than a few times for a pinion seal replacement, a clutch set replacement and even for an engine replacement after my previous engine failed on me. Every visit has been a pleasure. Their work is thorough and has never given me problems down the road. I have never had to wait for long on any of their jobs and all of the services i went in for were done at a great price. I highly recommend Brown Bridge Auto Specialists, great customer service and great work all for a great price.

De
Review №14

Great customer service. I did a overnight drop off of my car on a Sunday. Monday morning I received a call letting me know what the issues where concerning my air condition. I was also informed about the electrical issues concerning my back right tail light. The parts where ordered Monday and my car was ready for pick up Tuesday afternoon. Great work. I was highly satisfied. I will be doing more auto services with them. Thank you!!

Ka
Review №15

Good with repair. Depending on what your getting not to costly either. Want to save more buy your own parts.

He
Review №16

Excellent customer service and reasonable rates. Jay has worked on our vehicles over the last several years and he is honest, friendly, and timely with repairs. Its nice to have a mechanic that doesnt try to take advantage of you. I highly recommend Brown Bridge Automotive Specialists!

Al
Review №17

Great Service, I was referred by my parents who were referred by a family friend and I can definitely see why their good reputation precedes them. They were very honest and more than reasonably priced. They really took the time to answer all my questions. Looks like I found the new doctor for my car.

De
Review №18

Best place to go to get your vehicle serviced. I drive all the way from Dallas, Ga. to come here to have my car serviced. The staff here are friendly, honest folks that only do what needs to be do to your car for an affordable price.

Jo
Review №19

I would like to start this review by saying I have no ties with this company prior to my car cutting off on me on the highway. I am extremely happy how things turned out. They worked on my car in a timely manor and I honestly feel like they gave me a fair price on what they did. I dont feel like they used tactics to trick me or took advantage of my I recommend this place to anyone. I can tell they are honest.

Ya
Review №20

Great service, great price, and quality mechanics. Brought in my car for a water pump replacement a few months ago and Jay did a fantastic job of installing a new one and getting me back on the road in less than a day. Been running great ever since. Will be returning for all of my car service needs.

Ri
Review №21

Great work on vehicle. A great little shop.

Ch
Review №22

Im so grateful to Jay and Chris for treating me like a person, instead of assuming they can take advantage of me because Im a woman! I have had too many experiences where mechanics thought they could lie to me for more money. These guys do great work for a wonderful price, always at or below the original quote. I will never go to another shop again!

Mz
Review №23

The mechanics at Brown Bridge Auto are very courteous, knows exactly what to do. I am very pleased with their business and I will continue to take my vehicle there for any service that is needed. I just had an oil change and for once I didnt have to wait a hour or more. Thanks Brown Bridge Auto

Ca
Review №24

God sent. True blessing after so many bad experiences.Best automotive specialists in Covington!!!! Awesome, Honest, Quality, Friendly, and Reasonable Great Customer service. sincerely cares. Recommend to the Highest to anyone for all your needs near or far. again they are truly god sent, and I feel blessed to have found them.

Tr
Review №25

Great service at a fair price! I was in and out with a brake replacement job. They explained the cost and time up front. I will return for all my car services.

To
Review №26

In this day and age, its rare that you find a business is built on quality and integrity. Jay and Chris and the guys at Brown Bridge Automotive Specialists are a wonderful exception to the rule. I cannot remember being treated with such courtesy, professionalism, and generosity. Thank you guys very much!If you have ANY auto repair or maintenance needs, and you live anywhere close to the Covington area (even if youre outside the area, it would be worth the drive), give these guys a call. They ROCK!!

Ro
Review №27

Had great service. Very prompt and did not feel like they were trying to get me to add to my repair bill like a lot of other places do - Sears, Pep Boys, etc. Will go back to them again when I need my brakes done!Also, everyone there was very nice and courteous and the mechanic didnt make me feel like an idiot when explaining the repairs to me

Ca
Review №28

I love the guys here! I always bring my car in and get the best service. The mechanics are very knowledgeable and kind. Very understanding group of people.

Je
Review №29

Jay and his team always do a great job on my families vehicles. He is reliable and easy to make an appointment. He and his team are dedicated to get the job done. I will continue to take my vehicles to Brownbridge Auto.

Ta
Review №30

Great place to get your car serviced they are always very helpful and affordable would recommend to anyone

Ed
Review №31

Very honest people. Great quality work and seem to really care about their customers. Ive been coming here for 3 years and never any trouble.

Wa
Review №32

Honest and Dependable!!

Es
Review №33

Typically, I don’t leave reviews, good or bad. However, in this case it warrants one.I’ve been doing business with Browns Bridge Automotive Specialist (BBAS) for almost 3 years now. Julie, the lovely lady that answers the phone at the front desk, is not just a pretty face but is also very knowledgeable of cars. Which makes discussing my vehicle concerns with her a lot easier.Last but not least, comes Jay. He’s the best Certified Honda Specialist in the area. With him, you pay for dealer work, dealer parts, without the dealer price. The way it works is; Julie relays the customer concerns to Jay; then Jay executes the plan.If you’re lucky enough to actually see Jay and/or talk to him (being that he’s always busy) you will see that he’s a down to earth, honest with your car, professional guy! He’s not a fast talker, shady mechanic like some women are use to.This place keeps me riding safe at a reasonable price!I recommend this place to anyone and everyone that lives in the Conyers/Covington area. If you don’t live in the area, BBAS is worth traveling to. You will not be disappointed.Signed,Happy Honda Accord Owner

Do
Review №34

VERY FAIR PRICING/ LOWEST AROUND BY FAR/ EXPLAINED ISSUE AND PREPARED VISUAL. VERY NICE DOWN TO EARTH. LAST OF THE HONEST GUYS!!!!!!

De
Review №35

Great, No Pressure Advice! My car didnt start this morning after dropping my son off to school. I Uberd home and started looking online for local places that could help me. I saw positive reviews on Google for Brown Bridge Auto Specialist. I called and described my problem to Jay who gave me some very good advice and alternatives to consider (my car may still be under warranty), as well as a realistic cost estimate if I were to use them. Even though I havent brought my car in, I feel like Ive already received great service. If it turns out I do need a mechanic, I will be choosing Brown Bridge Auto Specialists!

Cr
Review №36

I recently got a quota from another place that wanted to charge me a arm and a leg. so i decided to bring me vehicle over here to see how much they would charge me and it was half the price of what the original place wanted to charge me. I love this place and i would recommend anybody thats having trouble with there car to bring it here. Customer Service is excellent!!

Za
Review №37

The guys at Automotive Specialists are top notch, very knowledgeable about almost any vehicle. I trust them with anything from oil changes to engine work to parts of any kind. Ive used them for brakes, oil changes, routine maintenance, alternator, tires, etc... Id rather pay them to work on my car than the big name dealerships or auto places.

De
Review №38

Ive know the owner for quite a few years, excellent service, good job done.Professional, we take all of our vehicles to him.He is now our mechanic, Highly recommended.

Za
Review №39

Absolutely the best in town. When my work was done, the management made sure that I not only had his quote, but the quote from two other shops as well for comparison. Work done is always quality and done in a timely manner. Ill trust this shop with my cars every time.

Ke
Review №40

Great folks, good prices, easy location.

Je
Review №41

I never even think twice about where to take any of my vehicles when they have a problem. Very honest and fair. Jay will tell you what is wrong and give you all of the options. I recommend Brown Bridge Automotive Specialists to anyone who asks me.

ph
Review №42

Could not have ask for a better experience!!! Jay is a top notch mechanic and who will be doing my automotive work from now on. I had to have my Acura MDX Towed to shop because of my mistake. Jay found several problems going on with the engine. He called me to discus what he had found and the price to repair. Very detailed and honest. would rate more stars if able!!!

Je
Review №43

After having the AC fixed in my Honda Accord, i noted that it was not cooling at ideal. We had just had it in the week before to have the AC compressor replaced. I can tell you, I was not happy about the having to replace the compressor especially after just having it in the shop for AC work. The Team at Brown bridge got us in the same day and had it fixed in no time. It needed a new fan motor. Since this was the 3rd time we had it in for basically a problem with the same system, they were nice enough to not charge us any labor to install the fan. They also ran the codes for me and was able to let me know that we had an O2 sensor that was back. Thank to the team there.

Am
Review №44

Excellent work and the cost of fixing my 2001 Honda CR-V is reasonable.They perform every time consistently.

Ru
Review №45

Great service, had my car looked at and finished in no time. Also great customer service, a worker there, his name is Chris is awesome!!

Le
Review №46

Never been to this place before, but im glad I found it, Chris is such a sweetheart. This is such a pleasent place to go and have service done to your vehicle. I will be back to have my Chevy serviced.Thank You!!!

Jo
Review №47

Good man with good prices

Br
Review №48

Family has been coming here for years and now its my turn ! Great customer service !

Ji
Review №49

Its comforting to go to a mechanic shop where I know and trust the owner and his abilities. Whenever I pick up my vehicle I know that the job was done correctly.

Mr
Review №50

Excellent customer service, reasonable price, will highly recommend this location. 🤗

ke
Review №51

I got a battery from Kauffman Tire two years ago it had a six year FREE replacement so I took my truck back to check out the battery and it was not doing to good so the manager told me that the battery will be Free but it will cost me $36.00 to install it I told him for $36.00 hell I can install my own battery so he told he will do it for $10.00 so I said OK after installing the battery the truck was still hard to start so he told me that I needed a starter I ask how much would that cost he told me $389.00 which include labor so I went to AUTOMOTIVE SPECIALISTS ON BROWN BRIDGE ROAD IN COVINGTON GA.When I walked in I was greeted BY CALEY the service mgr. He was very polite and courteous he gave a price of $199.99 with a year warranty I will go to AUTOMOTIVE SPECIALISTS for all my auto needs 1. Courteous service 2. Great price 3. close to home

Gr
Review №52

Very knowledgeable people who seem to want to fix only what you need.

N.
Review №53

Great place will be back with my Chevy Impala.Thanks

Be
Review №54

Great! Customer Service

La
Review №55

Prompt, Courteous, and Reasonable Pricing. However, the main deal is: They know what hell theyre doing!!!!! Frankly speaking, no other place to go.

Re
Review №56

Jay Over by and his staff are great!

Co
Review №57

Love there professionalism

ca
Review №58

Affordable! done in a timely manner.

da
Review №59

Mechanic not on duty why be open

Fi
Review №60

I love this shop the service O recovery here for my vehicles and when renting U-Haul trucks they are pleasant honest clean and courteous. I have been blessed to find a shop I can trust and doing good business for any vehicle issue.

Information
3 Photos
60 Comments
4.6 Rating
  • Address:11507 Brown Bridge Rd, Covington, GA 30016, United States
  • Phone:+1 678-625-3580
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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