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Dr Nerd Computers
5622 Weber Rd, Corpus Christi, TX 78411, United States
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Ce
Review №1

WORST CUSTOMER SERVICE AND I STILL CAN NOT USE MY COMPUTER. They replaced my hard drive and now the brightness is PERMANENTLY fixed on ZERO or at BEST a 6%, when compared to another computer (Both HP).The, so called manager, Ross Curiel who was helping me wouldnt tell me his name (found it on FB), he would NOT even acknowledge that anything was wrong with the brightness and claimed REPEATADLY that it was due to Windows 10.DO NOT TAKE YOUR COMPUTER HERE IF YOU WANT TO USE IT AGAIN. #DRNERDSWHERECOMPUTERSGOTODIE

Le
Review №2

Would highly recommend. Been doing buisness with them for years. Great people.

Mi
Review №3

Fantastic Service, Great Prices!!

Jo
Review №4

I went in to get my note 5 fixed because I been a customer for years getting my laptop fixed,so I trusted them. Ross the owner told me that its going be another week to get the part. Im a patient and understanding person. I waited 2 weeks and when i got my phone they did a great job until I came home. My phone had a case,so when i removed it the back was completely cracked. I was shocked and disappointed. I would think they would notify me or know what their doing. I couldnt go back because i had to go out of town and work. I got in to town early in the morning today and the first thing I did was told myself is that their reasonable and they would do the right thing and fix what they did. Boy was i wrong. I went in and told them about the phone. One of the guy who worked their went in the back to ask Ross and came back and told me first that that it was already like that. I told him that its impossible because before I came in i removed my case and showed one of the workers the whole phone. The poor worker, or messenger i would say had to go back and deliver the news. Ross finally got up and told me that when he tried removing the back of the phone that he made only hairlines and the phone it self made the whole back of the phone crack. Even if that was true Ross could of done the right thing and say I messed up let me fix for what i did. Ross said he would have to order the part and i would have to pay for what he done. I became the bigger person and told him thank you for your business, but i could assure you that sadly this would be my last visit. This is my experience with Dr. Nerds and the owner Ross. I hope you dont go through the same experience i went through. Afterall, we the people help keep these buisness running.

Pa
Review №5

They charged me $100 just to diagnose a burned-out motherboard. They wanted $500 to fix it. If they could find another motherboard. I found a better computer for $250 off eBay.

Be
Review №6

The guy who came out to set up my computer had the gull to tell me my brand new computer was cheap. He wouldnt even set up my little girls iPad for her. He spent a whole 30 minutes being unprofessional and rude.

Ka
Review №7

Would not recommend anyone to take game console there.i took my grandsons ps4 for HDMI repair. They sent it out to a third party now they said it was not fixable. you ever need game consoles fixed find yourself somewhere else.,🤖🤖🤖Update on my PS4 which you guys said needed a motherboard.turns out the the HDMI port wasnt soldered right and you all took out my flex cable that operates the the ejecting of CDs.and there was screws missing. And yes it was fixed no motherboard needed.i would highly recommend game consoles to be taken to Tronix in the bluff..fast service they had my PS4 within two days.plus way better prices by half of what you guys wanted.you all should stick with phones and computers.leave game colsoles alone..😀have a blessed day.remeber folks Tronix is the place for game consoles.

As
Review №8

Dropped my phone off around 4PM and it was done about an hour later! Ross did a wonderful job repairing my phones screen! 10/10 would recommend!

De
Review №9

Always fixes my phone within a good time and at a great price!

Ma
Review №10

Amazing staff and quick service! Only had to wait less than an hour for my IPhone to get a new screen. Reasonable and cheap prices as well! Highly satisfied customer.

Fr
Review №11

I called and spoke to Ross and explained that I needed a data transfer from my old laptop to my new one and that I was leaving the country soon and needed it expedited. he had me come in and took care of me overnight. He cleaned up my old lap top and removed some viruses my malware program missed. I highly recommend Dr. Nerd for any computer/technical issues you need resolved.

Ce
Review №12

I had such a great experience at Dr. Nerd’s! The service was great and Ross was excellent. If you need something repaired quickly at a good price I highly recommend them.

je
Review №13

Very good and fast service prices are reasonable , recommended if you need any phone repair

Ch
Review №14

Great and fast service! definitely recommend!

Ad
Review №15

Pricey but excellent service. You get what you pay for. 👍

Ot
Review №16

Took my moms galaxy a20 here to get the screen fixed and after they replaced the screen the phone would not work right. Couldnt make calls and couldnt play games or anything it we ould just show a black screen. When we took it back they told us it wasnt their fault and they would not do anything to fix it as it must have happend when my mom cracked the old screen. They have horrible customer service and I will never go there again!

Ro
Review №17

Excellent service, they replaced a battery in my iPhone. They gave me a time estimate and it was ready when they said it would be! Price was a little higher than a competitor, but it was worth it since the competitor had to order the battery. They even made sure the battery was the problem to avoid unnecessary charges...will definitely be a returning customer...#support small local business

mi
Review №18

Very fast and quality service. The staff there were very helpful and repaired my phone quick! Highly recommended

Em
Review №19

I messed up my LED screen and cracked my phone really bad and took it into Dr.Nerds the same day and got it fixed for a reasonable price in about an hour and a half. 10/10 would recommend

Ch
Review №20

Fast service great prices . Recommend for phone repairs.

Bo
Review №21

Always professional and fast service!! Highly recommemd using them for all your computer needs.

Ry
Review №22

Great customer service and prices!!! Deff would recommend using Dr. Nerds!!!!

Ni
Review №23

I have been using Dr. Nerd for years. The service is always excellent! Ross is very knowledgeable and professional. Highly recommend.

Ch
Review №24

No complaints about this store. They gill get it done correctly and in a timely manner. I have come here 3 times now and they are great. Definitely recommend them.

Ma
Review №25

Helped me out within an hour when I needed my phone screen fixed. Very professional and affordable.

Ke
Review №26

Great experience for a great price! Replaced screen and battery for iphone quickly.

St
Review №27

Timely and affordable very professional definitely would recommend to others

Ma
Review №28

Great service, good prices, and quick repair. I have used these guys multiple times for cell phone and computer work and always satisfied.I recommend these guys frequently.

Un
Review №29

Dr. Nerd people are very educated and experienced their business. They are fair and are always trying to help others. I recommend them without hesitation for they have fixed so many of our computers and other equipment. They have a good attitude and excellent backgrounds. I cannot imagine a bad review being made against them. Thanks for all your hard work and great service

No
Review №30

I was very satisfied with the customer service and knowledge the tech had the moment I walked in the door. They fixed my daughter’s phone in 15 minutes!! Very affordable and I will definitely use them again if needed!

Za
Review №31

Great work and quick. Very nice guys that work there. I would recommend for your phone repairs

F1
Review №32

Good prices, went to lunch dropped of phone and was done before it was time to go back to work. SUPER FAST AND FRIENDLY. RECOMMEND!

Fr
Review №33

Used to take 4 iPhones to iFixiPhonez on Everhart multiple times to get fixed. I called today & they were charging a whole lot more than Dr. Nerds. & I am amazed with the service, definitely recommend to any and everyone looking to get there phones, laptops, iPads, tablets, etc fixed. Already made my family aware of them as well! & they did a way better job installing my screens then iFixiPhonez. Was told wait time would be about a hour & a half & was complete within 45 minutes or less! Best phone repair place I’ve came across by far! & I’ve broken over 25 iPhones!

Jo
Review №34

Everything is either extremely old and unusable or used and extremely overpriced. Well they do have unused items they purchase from the Dollar Tree for literally a $1, like their phone glass and iPad covers and stylus that they sell for 10+. But any smart person would be able to tell right away. Probably not a good idea to be called Dr. Nerds, and not expect to be called out on their bull by actual nerds.

Ab
Review №35

I would totally recommend Dr. Nerd to repair phones! Fixed my phone within 30/45min! I would totally come back again. Thank you again for doing the JOB GREAT! 🤓

Br
Review №36

This place is totally awesome! They fixed my phone fast, only place Ill go for any tech repair! Thank you so much :)

Mi
Review №37

Rip off, of no assistance to me. And still wanted my money 2 fix nothing... not 2 mention extremely rude and didnt try 2 get me the help I needed

Al
Review №38

Waste of time! Dropped off my iPad for an update issue after 4 days I went in and they tried selling me on the motherboard being fried and the iPad being unrecoverable. Took it down the road was fixed in a couple of hours. I’m almost certain they didn’t even look at the iPad it just sat there. Place was a joke don’t waste your time.

Ri
Review №39

Excellent customer service with the best price in town!iPhone screen was fixed within an hour. Definitely recommend!

Me
Review №40

Great place to bring your iPhone.. was fast and great service..

G
Review №41

Great service and great prices on all smart-phone repairs.

Mo
Review №42

Took my phone to fix screenGreat price and fast service!Highly recommend

Al
Review №43

Friendly staff and fast service!

Da
Review №44

Ross was awsome got me in and out in a timely manner....will def use him again!

ja
Review №45

I left a computer here for a week and still couldnt fix the problem. When I took it back from them I have just had more problems from them deleting files that shouldnt have been deleted and adding programs to my computer that had nothing to do with solving the original problem. If you have any small amount of computer knowledge I would stay away from this place and just look up how to fix it my self.

An
Review №46

Took my iPhone 8 in the get the screen repaired. They got it done in a quick, friendly, easy to do way! Thanks, Dr Nerd!

Jo
Review №47

I recently came to get my galaxy note 9 fixed and the staff was very friendly and helpful. I got my phone fixed at a good price. And the staff was very honest about what was wrong with my phone. I went to smart phone repairs off everhart and they tried to take advantage of me and told me something else was wrong with my phone and tried to charge me almost triple what i paid here at dr nerds. I look forward to doing business with dr nerds in the future

gl
Review №48

They give a great service and great prices highly recommended

Ja
Review №49

Great customer service and iPhone expertise. Thank you for such a quick repair. Highly recommend as an Apple repair center.

La
Review №50

Always friendly, knowledgeable and prompt, and the prices are just right!

Br
Review №51

First review Ive ever written. Dr. Nerd is the absolute worst service Ive ever had with ANY company in my life. I asked them to clean up my Mac and paid for a rush job. They guaranteed that it would be ready by the next morning. Four days later, I received my computer. All of my passwords had been erased, as well as some of my programs. I took it back and told them the issue. They then restored it to its original condition, told me that nothing could be done and even said that the computer was in the same exact state it was in when I dropped it off. They erased a lot of files (invaluable pictures of my family and vacations). When I called to try to locate these files, I was given horrible attitude and told me that I erased them myself. They used to have nothing but horrible reviews like this one on Google, but it looks like they just got a bunch of their friends to replace them with good reviews. Worst business EVER.

Ka
Review №52

Awesome experience here!!! They are very knowledgeable and know their stuff and work with you! Very happy!

St
Review №53

Great place! Very friendly! Great customer service! Turn around time very fast! Definiterecommendrecommend!

So
Review №54

Fixed up my Dell computer like new. I would highly recommend. They are all very helpful and kind. I would definitely come back if I need computer services

JU
Review №55

I was able to get My screen fixed in under 30 minutes! *****

St
Review №56

Very quick and good quality. Amazing workers

Mo
Review №57

Dr. Nerd should be renamed Dr. Ripoff. Charged me $100 for diagnostic charge. After I initiated the follow up visit, the result was a new battery was needed. Charged me for the battery just to order it. No communication. I go in to inquire about the battery after 3 weeks. Employee forgot to order it. Yes, I have the name of the employee. Then they claimed they called me(I have no record of it) but again I initiated the follow up and the wrong battery was ordered. This chaos went from Nov. 26 until the beginning of Feb.I went to another tech store, he diagnosed it within a minute (no charge), ordered a new battery (no charge prior to ordering and was $20 less than the fantasy battery), and all of this service took a total of 4 days.

RU
Review №58

Had great experience. Everything was explained with a follow up call. Great prices. So glad I chose this place. I have no trouble with my computer. Will be going back next time I need help.

Ch
Review №59

Great customer service! Phone was fixed and works perfect all in about in an hour! Great pricing. Thanks!

jm
Review №60

Very fast and very affordable!!!

Jo
Review №61

Amazing Fast and courteous service! Ross helped me out so quickly and was very professional!

Da
Review №62

Now Im giving 5 stars for the build and turnaround time. I did bring pc home and it crashed a couple times took back in and shelby worked on it, although they sis try and charge me for corrupted windows files, anyways did crash again after they said it was fixed, Ill be looking into it but I updated the bios and so far pc seems to be holding up, it this was the problem youd figure the bios should have been updated when pc was built, and especially before stress test to CPU, GPU, and system.

Re
Review №63

Very happy with Dr nerds! Fast and friendly service!! Highly recommend 👍🏻👍🏻👍🏻

Lu
Review №64

Best computer repair experience ever! The guys are super nice and very helpful. Got my computer back in working order in no time at all. Will definitely use them anytime I have a problem with my computer or printers!

ja
Review №65

They did great! Finished in one hour and price was amazing! Totally recommend this place.

Jo
Review №66

Got a new computer from them. It had a bad hard drive. So I took it back with in two weeks of purchase and they wanted to charge me to replace it even though it was under warranty. I have been in business for 23 years that is not how to keep a customer.By the way if anyone wants a broken computer you can find one in the parking lot of dr. Nerds.

Ta
Review №67

Great experience all around. Very profressional, great deal and fast service. After pulling my hair out for weeks over my computer, they had it all up and running with even a few extras. Worth the money and very happy!

Fa
Review №68

Reasonable prices and good work services

Ja
Review №69

My experience was excellent. I received great customer service and repair was done in a timely manner.

Ma
Review №70

Dr. Nerd treated me very professional. I just love the Nerds! Thanks for fixing my screen!

Sa
Review №71

Screen repair went fast and cheap. Love their work

Ma
Review №72

Very prompt in service! Saved my home button on iPhone😊.. As we all know its a must have! Very friendly staff and Rylan was very helpful and knowledgeable on service provided!!

JI
Review №73

Been going here for Years, even bought one of their name brand computers and never had problems with it. Got some virus on it but other than that has ran great for years. Always have taken care of me with friendly attitudes.

Ol
Review №74

Thanks Dr. Nerd fix my daughters screen and looks so good and perfect, now my daughter is HAPPY!!

Ty
Review №75

Great customer service and quick work! Definitely would recommend!

Mi
Review №76

Excellent customer service will be recommending people to come here my phone is working perfectly now. Thank you so much

Co
Review №77

Great friendly service with fair prices. Good quality work as well.

Do
Review №78

These guys are great. I would definitely trust them to do any computer related work. Their response time and customer service was great.

Er
Review №79

Called over the phone about iPhone charging issues. Stopped by, and they changed the port in no time. In a few hours, out the door I went with my issue fixed. Great friendly guys too!

Jm
Review №80

Great local help with valuable expertise on all technology priced at a local price.

je
Review №81

Fast, reliable service. Fixed iPhone looks New. Works great

Ri
Review №82

Absolute worst computer repair that Corpus Christi has to offer. Bought a PC from them, took it in to have it looked at after it began to randomly shut off. Turned out the power supply theyd installed was bad, so they replaced it... for 80 dollars. Even though it was THEIR error, I was still forced to pay out of pocket for the service.It gets worse. Not that Ive got my PC back, it constantly blue screens and shuts off randomly for reasons that they say cannot be determined. I took it in, they said theyd look at it for another 80 dollars.Incompetent kids working there, the owner is a thieving slob. Dont bring your PC here.

Jo
Review №83

I waited 2 1/2 weeks only to get my laptop back with the same issue. During the time i waited for the repair i repeatedly gave them the same information over and over again. They did not communicate with me as promised. I had to go in and put passwords in myself despite sharing that information. Also got a slick comment about how old my MacBook was. I spent a lot of money on it and it has worked perfectly from 2013 until now. At the end of the day it was not fixed, it took forever to get it back and they had an attitude when i was not happy about it.

Pr
Review №84

Services was amazing😊wil return

Da
Review №85

Very patient and helpful people..... good service and used computers.

Me
Review №86

They fixed my phone super quick and were super nice for a great price !☺️

Ro
Review №87

I love this place. Fixed my computer with fast and friendly service. Good prices.

Re
Review №88

Great service and very timely repair! Highly recommend.

0H
Review №89

Great service, I couldnt be more satisfied. They managed to erase my traces of pornography before my parents went to pick it up. If they managed to get rid of 15 terabytes of porn, they can do anything

Ju
Review №90

I was looking for a laptop but was on a tight budget. I reached out to Dr. Nerd and was so happy that I did!! Rodney is an absolute rock star!!! I had a few small issues but they took care of me and made me feel like a priority. Thank you Rodney and the rest of the staff at Dr. Nerd!!! Yall ROCK!!!!!

Ta
Review №91

Always get my phone fixed here! The Nerds are the Best!

Ma
Review №92

We came to Dr Nerd Computers for phone repair and service was fantastic and price was the best in town. Thank you for the great service and friendly smiles.

De
Review №93

I have been using Dr Nerd to replace phone screens for several years now and have always had wonderful customer service and great prices. Absolutely recommend their services!!

Mi
Review №94

Went to Dr.Nerd computers to fix a problem with my computer, they said they couldnt find a problem with it so I paid 95 dollars for them to just look at it. Im kinda of mad that is still wont work right but they did try I guess is some way.

Tr
Review №95

These folks hooked me up. Fast!

Be
Review №96

Very happy. Took in computer not working and now it does. Did not charge me any extra than originally quoted . Fast turn around.

Da
Review №97

Dr. Nerd is the Best, Very fast turn around and very fair prices. They fixed my laptop and it is running great. I highly recommend their services.

Ga
Review №98

Great price, fast and friendly service. Great repairs.

Ka
Review №99

Very fast service. They fixed my computer issue right away and gave me a great deal. I would recommend this place

Ol
Review №100

Great customer service,friendly & fast will be coming back if I need them again...If anybody needs help fixing screens on phones come to them great prices also

Information
6 Photos
100 Comments
4.3 Rating
  • Address:5622 Weber Rd, Corpus Christi, TX 78411, United States
  • Site:http://drnerd.net/
  • Phone:+1 361-814-6373
Categories
  • Computer repair service
  • Cell phone store
  • Phone repair service
  • Computer store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–7pm
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