I took two laptops to Open Resource Technologies and got excellent help at a good price. My newer laptop was slow and the technician ran diagnostics and performed updates that improved the speed a lot. My other laptop is old and I use it for games, pictures, and the internet. It was very slow, especially when starting and I was really afraid it was dying. Ive had it a LONG time. The tech changed the operating system from Windows to Linux, and now it is super fast, easy to use, and I like it better than my Windows 8 one. Saved me from buying a new one!! Recommend these guys!