Great CS, Maskatory, social distancing, handicapped accessible, roomy waiting room, free cofefe (starbucks), snacks and soda available, Impeccable new facility, state of the art technology. Outdoor patio for fresh air.

The experience was good. Representative was nice. I just didnt like the fact that he wasnt wearing a mask.Ive been around to many vaccinated people that has Covid and shared it with family.

My Service advisor, Stewart, is very knowledgeable and professional. They only work by appointments and they have always been on time as well as getting you out in a timely fashion. Exceptional waiting room, with indoor and outdoor seating. They have semi private booths if you need to work or be on the phone while waiting. It’s really nice that you get a complimentary car wash once your car has been serviced. This is a state of the art dealership with well trained professionals.

The quote of a battery for my car was extremely expensive. The oil change was good. The finance person never came out to meet with me, after saying that hed meet with me in 30 minutes.

Very Professional! Service was excellent! From the time I was escorted out of the car to the check out kiosk.I was very excited to see the coffee bar. Most of us washed our hands before using, some didnt.Because of the times of playing it safe, perhaps you should place signage.Thank you for making my experience a success!

I appreciated the Convenient location and drop off, pick up service, professional & friendly representatives from scheduling to the service advisor. The service was GOOD, my only dislike was the oil change was $60 something...I thought that was pretty expensive for a oil change on my Honda accord, in fact I dont ever recall paying that steep of a price for a oil change in the 12 years ive owned the vehicle. So if its still that price a few months from now..I wont be returning. Otherwise service was GOOD!!

I brought my 2011 Honda Accord into Stonecrest Honda Service department to get my Oil changed on 8/17/2021. I received Excellent Service from the moment I walked in. My Service Advisor was Mr Jake Maddox, whom I rate as being Excellent. Mr Jake Maddox maintained a friendly and pleasant personality and was very knowledgeable, and professional while making sure I knew what services my car needed. Even though I was late, I really do appreciate the professional, kind, caring, and friendly reception I received. And taking care of my Honda Accord in such a timely manner. I rate Mr. Jake Maddox Excellent, Excellent in every aspect. Thank You Mr. Jake Maddox, and Stone Crest Honda Service Center.

Very nice and clean establishment. Service advisor was very professional, friendly, and knowledgeable. Keep up the great work!

I came into the dealership to have my battery check and the service guy name Rob was amazing. He got me in without a hesitation and had the battery tested and installed at no cost due to my battery still being under warranty from the dealership in Clarksville TN.Thanks Rob for you fantastic service in helping me out. I’ll most definitely be being my Civic to StoneCrest Honda for all my Automotive needs

I am from New York and felt my car was driving funny, so I took it into this Honda to check it out. I was given some pretty bad news about my radiator leaking, but they checked everything after I told them I went to a Honda In New York 2 months prior to my trip. They told me that It was leaking for a while and did not feel comfortable with me making the trip back with my radiator the way it was. They allowed me to get pictures of my car and get a second opinion before starting the job. After I got the second opinion they replaced the radiator and also found that there was air in my break system, which is my my break pedals were dropping lower than it should.Once I got a second opinion I allowed them to do the work. They serviced the car and kept me updated. When I got the car back the break pedal was tighter and I left back to NY feeling safe. Rob was my service rep and did an amazing job.

Jessie I believe was my service writers name is awesome. He definitely need to train all new employees. He is very professional and his personality is perfect to deal with the public. I say if you need service go see him.

Rob was my service technician and he was AWESOME!! Communication was great with calls and texts on the Status of my repair. He was able to explain the issues with my car and the needed repairs. I felt very comfortable and not afraid that I was being taken advantage of. I well definitely be using Stonecrest Honda for all of my service needs.

I have always serviced my car at Honda Conyers. The new Stonecrest location is a wonderful upgrade. TV, Free Starbucks coffee and wifi. What more do you need while you wait!

I’ve always received excellent service at Conyers Honda and now that they have moved I see that has not changed. I love the new location. It is very welcoming and comfortable. The lady that I saw initially to check me in for my appointment had an awesome attitude and sense of humor. Stuart was my service tech (he has worked on my car(s) in the past) and was great as usual. He’s always friendly and knowledgeable. Thanks again Stuart and Stonecrest Honda.

I am a 20 year Honda owner and primarily visited Gwinnett Place. The drive was more than 45 minutes, but the service and pricing were excellent and I never left without a free car wash!I did not feel the same level of customer service at Honda Conyers which is 20 minutes closer and more expensive. Now with the Stonecrest Honda location I have a 10 minute drive! I appreciate the new, fresh design of the facility. I would like them to reconsider their pricing for oil changes. I am paying about $25 more than I have in the past. However, I traveled $20 in gas to Gwinnett for the experience with no free car wash. Hopefully, the new location will offer long time customers special incentives to keep us frequenting the store.

I like Honda’s service- they get you in and out. Staff are knowledgeable and professional- not “trying” to sound like they know what they’re talking about....like other dealerships. Keep up the great work!

I purchased my Honda and the cargo screen did not work. I called in and made an appointment for service. Friendly and professional service rep took my car and realized it was not a quick fix. I had to return the next day for the part. The next day I was greeted professionally and by the time I got a cup of coffee my car was ready.The lounge area was pristine as well as the service area. But it was the professionalism of the service rep that was so refreshing.

I went in for a diagnostic for my 08 Honda Accord. I was basically told I need a new engine with no lights on indicating anything. There was no real write up no testing done, if there was, it wasn’t listed on the diagnostic and I was charged $150 for someone’s opinion not true test results. My car only has 190,000 miles on it and everyone knows a Honda will go for well over 300,000. I am too disgusted with this service and I will NEVER be back!!! The people were nice and the place is beautiful, but not the service!

Although I was running about 15 minutes late they welcomed me with a smile.. This is first car that I have brought where I actually feel like I’m apart of a family… Now Amber is running like a champ.

Ive been having my cars serviced with this dealership at two different locations since 2008. They are always on time, courteous, and charge a fair price. I own a 2008 Honda CR V, and a 2011 Nissan Cube. Both get serviced at what is now known as Stonecrest Honda. After 13 years of good service from this dealerships Service Dept., I see no reason to change now.

The service advisor was excellent, very professional, courteous and prompt service. But there were a few issues, first your telephone lines are messed up and I called repeatedly and could not get thru. Also, now my passenger air bag warning light is on, no one has been in my car, so I might have to bring it back. Thank you.

Make sure you verify the work you paid for was actually done before you leave the service area. They made it right but I had to bring it to their attention then wait even longer for then to do the work I paid for several months earlier.

Service manager Thang is top notch.He always goes beyond my expectations.

The new facility is nice and the staff was helpful, however, they really increased the prices on an oil change from when they were at the old location. It also took over 2 hours to complete an oil change and replace windshield wiper blades. This was a scheduled appointment too. I probably won’t be back.

Jake was phenomenal! Rating Jake from 1-5 (5 being the best) hed get a 20!!! Jake ensured I was aware at each step of the repair process, texted me updates on my repair letting me know of any additional findings before I arrived which gave me a chance to decide what I wanted to do without feeling pressured, ensured I had a loaner vehicle while repairs were being completed, he was even helpful with finding and applying coupons. Jake is attentive, personable, and provides excellent customer service. He will be my go to service rep going forward.

I was very happy with the service. The service team was very professional.

I always have a great experience and James Owens is the best !!

The customer rep was awesome. He really showed that he cared. He was very personable.I had my tires rotated and oil change. It was a little more money than I was expecting. I had a coupon but still more than I thought it would be.

Pedro was the guy in service that got me squared away. He is a very professional guy and the service was excellent. They even washed my car (Externally). The new building is state of the art / high tech looking too.

Did not know I needed to make an appointment for oil change since it was my first time using this Honda dealer. The service Tech was professional and was able to get my car service and it only took about 1 1/2 hour.

This was a brand new location kleen and organized. Same friendly staff. My service advisor Pedro offered services exceptionally and a maintenance plan for my truck based on my budget.There was 2 missing items.1. I liked the option of the technician showing a video recording of the inspection2. The did refill my windscreen washer fluid 😞

Brought my Passport in to have an electrical issue fixed and also have the oil changed and the tires rotated. Jesse Gentle is the best service tech! He explains everything to my understanding and provides updates and makes sure I am satisfied with my service! Everyone is always nice at this service department as well.

I had a recall report on my model for the fuel pump and I had no problem with the center checking it and repairing it for me. Mr. Humphrey was very professional and courteous. He advised me of another maintenance to keep my tires in good condition.

I went in to see what noise my car was making and found out it just needed tightening. And while i was there i talked with Sales Consultant Lynn Poisson who was not only very easy to talk to.We discussed our families and our cars. And the fact that we now have the same car thanks to her knowledge about her cars features. So now Im a new owner of a 2021 Honds Pilot Thanks Lynn and team Honda Stone Crest. I thank you guys 100% your A 10 (Ten) in my book the A Team.

I was very pleased with Justin. He greeted me promptly and reviewed the work that was to be done.

My service advisor, Mr. Hoang explains throughly to me whenever there is recommenced work I need to have done on my car. During my wait time, he stays in touch, by text letting me know the progress. I’ve also have been sent a video(while the technician/s are servicing my car) that shows and explains everything they’re doing and recommends my further needed car service.My Service Advisor is very professional, knowledgeable and educates me about my car. I have always had excellent service & explanations from him. Quality work, fair pricing, GREAT customer service. I always leave happy and contented about the services I receive.

My service advisor was PEDRO GARCIA. He was professional, knowledgeable and showed excellent customer service skills. He went above and beyond for me. I had a great experience and Honda need more service advisors like PEDRO.

I had a wonderful experience at Honda. I loved the new location! Jesse, the employee that worked with me, was very helpful! I look forward to future visits.

New facility at Stonecrest is very spacious and clean. Service waiting area even has charging stations for your cell phones. Everyone was extremely friendly, helpful, and knowledgeable. Greatest car service experience Ive ever had.

I easily made an appointment. When I arrived I was greeted immediately and taken care of in a timely manner. I was leaving my car for them to deal with a recall and it was ready to be picked up much sooner than I expected!

Easy in and easy out. Nice new place where we can sit inside or outside comfortably while waiting for the oil change. Also at the end of the oil change, they washed the car which is a plus.

My service person was.Pedro. Very courteous, kind and knowledgeable. Couldnt have had better service. I also enjoyed being a part of new location. It was very refreshing to be in the new establishment.

Glad they moved closer to where I live, so convenient for me. I travel 15 miles when you was in Conyers for the good service. And the great service following them hear in Stonecrest.

I brought a new car👏🏽From greeting me in the parking lot, having knowledge of all the vehicles to making sure I have the best deal to securing the deal was very professional and customer service was amazing.I would recommend the dealership to many people.👍🏽👍🏽👍🏽

This place is great. I’ve been going for years now. They are super helpful and understanding. This past time we had a different advisor than who we normally see. There was a pricing issue and a misunderstanding but the service manager fixed it and I left happy once again.I’m not sure about the sales side from the dealership but I can tell you service is AMAZING!!

My service advisor was great!! He is very knowledge with the business.He advise me what the issue was.

I was there on time, they were ready for me. I needed a shuttle back to work and it was ready.My car runs like a top, smells good and was ready exactly when it was promised. They came and picked me up and brought me back to the dealership. I couldn’t be happier with the services they provided and everyone I dealt with was pleasant, kind and knowledgeable. Excellent experience.

Complaint: Cant open L/F Driver door from exterior handle.Diagnosis: Broken handle and protectorCorrection: Replace handle and protectorOEM part cost was roughly $55. I was quoted over $600 for a repair that Im certain would take less than 1 hour. I declined the repair, but still had to pay $160 for the diagnosis. BS!I contacted a reputable Honda repair shop. They quoted me $160, parts and labor. $75 if I provide the parts.HONDA STONECREST IS A RIPOFF and Im not very fond of the service advisor that assisted me

I came in to fix a problem I had due to me going to a independent oil change place. Pedro got my car in and out problems resolved in a hour plus(I walked in my appointment was later that day)they are great at their job

Service was great as usual, love the new location a lot, however, your customer service lady who answers the phone was unknowledgeable about your business. She could have been a little more helpful.

My service advisor, Stewart, was super nice and efficient and the new facility is awesome! Very comfortable waiting area. And the complimentary car wash was icing on the cake!

We were on the way home from vacation when we started experiencing engine problems. Stuart in the service area greeted us as we arrived and made us feel completely at ease. He and Danny quickly had the technicians check out the problems with our car, diagnosed the issue and got the process going to get us home safely. Danny and Stuart were the epitome of professional and went above and beyond all of our expectations. I live 150 miles from this location but these two people would make me consider coming back here when we buy cars in the future.

First visit to new facility. Blown away with courtesy, friendliness, awesome facility!

Stewart was very helpful and thorough. The low tire pressure kept coming on in my car. The guys checked my tires and said it was fixed. Shortly later, the low tire indicator came back on. Took the car back and Stewart made sure the tires was checked again and they found a small nail. They patched it up and sent us on our way happy.

Stewart was great he was very professional and Awesome he showed great customer services, he definitely told me what was going on with my vehicle and I will give him an A and the dealership an A as well. Thanks Honda

I purchased a New car!! EBONI WAS AWESOME. She help me with all my needs. She could answer any question I had with out hesitation she knows her cars. This is my first Honda I’m so excited. Thanks again

Made an appointment for 4 new tires. Only 3 were available. I am forced to return on Monday!

Loved the new facility! Very clean, courteous and professional. The coffee machine was my favorite!! Only complaint I have is the there was nothing to read, no magazines and the TV was on espn but the room was 98% women; maybe hgtv would be better. ;)

Service is always great! I used to go to the Conyers location. However, moving to Stonecrest was more convenient for me. I love the new customer waiting area. Stewart has been been fantastic the two times I went to the new location and I will continue to work with him. All around great customer experience from everyone. I highly recommend if you have a Honda or Acura as I have both.

REALLY professional it was a last resort cuz a few other places in town had ran out of oil and a lot of places were jam-packed. The sales rep was a really nice guy the only thing I probably didnt like is the fact that I waited like 30 minutes to get my car after it was finished besides that great location good people.

Nice new facility and service team was excellent! I didn’t have an appointment but I was out before the completion time they estimated.

This was my first visit here since Honda Conyers closed. Everyone was nice, courteous and professional! Jake M. was my service advisor and he was awesome! Also got to see a friendly familiar face, sales consultant from Conyers EJ Reed. Overall my experience was great!

Nice and cleanMade you feel comfortable wait time was a little long but good customer service.

Not only is the Service Team knowledgeable and professional, but theyre good people who truly care about their customers. I highly recommend!

Mr.Thang, Service Advisor was the Best, 10 Stars. Very professional, courteous and informative. He explained every detail the car was being processed in and gave anapproximate time for completion. He was so thorough and on point that he showed me the car as it was on the rack, Very transparent. Mr Thang was a 10 ⭐️ Advisor. Thank you Mr Thang for a pleasant experience.

Car had 5000 mile service including oil change, fluids check and fill, rotate and balance tires, etc. Service completed fast and service dept is competent, professional and courteous.The new location is a great improvement.

Service today was disapointing. Ive been a long time customer and today was the worst experience Ive had. I brought my car in for a new battery. The warranty on the previous one had just expired and battery wasnt keeping a charge. I purchased the 5yr battery promo for $99 and was told service could install for $30. I opted to wait since it was about 45 min. An hour an half go by and I text the service update number I received and still havent received a response. I look out the window and see my car but no one told me it was ready. My service advisor isnt around and ask someone else for help. They couldnt find my ticket and after looking around, the ticket was placed on someones desk who wasnt even in the office. When the advisor rings me up, the charge was more and he had to make the adjustment (he didnt seem to happy about it). But 2hrs later I was able to get my keys.

Mr. Tang is the BEST Service Manager. He is considerate and attentive to my needs as a customer with mobility issues. He is well appreciated for that.

My experience was absolutely amazing. I can’t think of his name but he was a tall African American male who was professional and treated me with dignity and respect. I say to you thanks for all you did to make my experience a delightful one.

Juston was a great service rep. I love the brand new Honda of Stonecrest center (my first time at the new location). Got great service, they even gave me dirty vehicle a complimentary wash. Juston was Juston Credible.

They were SO amazing even from my first appointment until my follow up, Pedro did a great job and keeping me in the loop on everything. I’ll always come back

Always reliable and professional, Honda Stonecrest is the only place I trust to service my cars. Thang, our service advisor, always knows how to explain the problem so I can understand and always repairs the issue without adding a bunch of unnecessary work. It’s important to have a service advisor you can trust. I wouldn’t go anywhere else.

I am in love with Thang (pronounced Tang) from the service department. He’s the only service advisor I work with. He has always made sure my Acura is serviced properly for whatever service I need. He’s been my advisor since 2016. When I have had issues in the past, he worked hard to get them fixed and made sure I was pleased. Thang is so professional and always makes sure his customers are happy. It’s hard finding good people or mechanics to do a job and you know that they are trusted. Thang always assures me that they mechanic (forgive me for not knowing the actual job title) take all the steps to figure and fix what is going on with my car before he contacts me. I am a woman and sometimes feel like dealerships and other salesman try to take advantage of me, but I NEVER feel that way at Conyers/Stonecrest Honda. I always asks a ton of questions, and Thang is always so patient with me and breaks everything down to a level that is understandable for me. He is so AMAZING, FRIENDLY, HONORABLE, PATIENT, KNOWLEDGEABLE, and KIND to his customers and lets us know that we are appreciated. Thank you Honda for hiring Thang! He is definitely an asset to you all.I am also love the new location, because it’s larger and easier to maneuver. Adding new FREE services such as a car wash is great. On behalf of my car, I thank you. 😂 The greeter, Lindsey (?), who checks you in once you arrive to the service center is a breath of fresh air. Her happy and positive energy will absolutely brighten your day when you arrive. Hopefully, you will still have that same feeling once you leave and pay for your services. 😂Please continue to do the great things you all do there, and I will forever be a lifetime customer and will continue to refer others.

The service was solid. For a long time Ive been driving 40 minutes out of the way to go to another dealership because the service there seem to be so much better. However in this case I gave Carey Paul another chance and they exceeded my expectation. I had a recall to get fixed on my vehicle as well as an oil change and overall it took about an hour and a half. I will definitely be back.

Trang provided great customer service! After leaving, a sensor light came on. I returned to the dealership, and Trang immediately and quickly took care of the issue! I always have a positive experience at this particular Honda service center! I dont carry my vehicle anywhere else! Customer service is EVERYTHING!

I have been to a few Honda service centers in the past, but none of them compare to this visit. When you arrive there are people there ready to receive your car for service. They were patient with me as I sorted out my car service plan. After the service I received a video going over everything they had performed on my vehicle. I will definitely being coming back here in the future!

They were so nice and they got me in without appointment.

I like dealing with a business that retains its employees. I have been dealing with the same service consultant for the past 16 years. Its nice when the employees know you by name. And they have always taken great care of my vehicles. Be sure to ask for Stewart!

I was greeted after a short wait and taken care or promptly. Juston kept me updated throughout my wait until my care was ready to go.

Recently bought Honda CRV. The experience was great. Im completely satisfied.

Stone crest Honda has good service Stuart is awesome thank you

I’ve used Honda Conyers, GA for nearly 12 years now. They’ve sadly relocated to Stonecrest Honda about 30 minutes away. Jessie Gentle is the guy who makes my experience worth the drive. It’s 30 minutes more now but the service is worth it. Elite service.

I had a great experience here at Stonecrest Honda! I recommend Pedro! He was very helpful and knowledgeable!

Very nice and friendly crew at Honda, they will advise you about your vehicle If something is wrong with a update video in service this way you can be safe on the road..excellent service every time.

Amazing staff.. Thang is a professional thank you all.!!

Justin was great. He finished in a timely manner and the service was amazing.

Trust is essential and I trust Conyers Honda. My advisor Stuart comes to my car when he sees me driving into the bay area. Very attentive. Good service.A. Williams

I’ve been going to this location for years. I recently had to purchase a new vehicle and I bought a 2021 Hrv in January from Ms. Lynn, who is amazing. Every time I go to the service department Mr. Thang always takes care of me. He explains things where I can understand and he is always so nice and professional. I won’t be going to any other dealership.

Everyone was very pleasant. My advisor Stew was friendly and informative. I got in for my oil change and tire locks replaced under 2hrs. I like the new Stonecrest set up. Way to go Stonecrest Honda formally Conyers Honda

First off I love the new location at stonecrest soooo convenient now......as usual I recieved the best customer service from Pedro and Honda will always be apart of my family

My experience was great as always. Because I made an appointment I wasn’t there very long. Which is why they encourage you to make an appointment.

Good service ,staff courteous professional, knowable 😀.

Was sold a set of tires and rims under the pretense I’d receive both, but they shipped away half my order to a different state and what I did receive was an entirely different brand than what I specified, and now they are refusing to switch as it’s already been mounted. Complete rip-off. Not to mention, this business is masquerading under the “Conyers Honda” name but is actually in Stonecrest.

This team is the most professional team you will find. Danny has been there for more than 25 years and has built an honest reputation of caring for his customers and making sure we get a fair price. I will not go anywhere else!

Location was convenient to home. Service advisor was professional. Will be returning.

Thang was my tech and he always provides excellent service. He is the reason I return. The overall experience was awesome. I like the video that is sent to my phone even before service appointment is complete.

Same great service now at a new location. Thanks Stewart for great customer service!!😁

I always have a great experience when getting my car serviced at Honda-Conyers which is why I don’t mind driving 50min. Pedro greeted me upon arrival in a very friendly and professional manner & was also knowledgeable about the services being done to my vehicle. Thank you!

Pedro really took care of me. I love Hondas iService updates where they show you your vehicle inspection from your technician. They also respond quickly if you decide to add additional services.

It was a lengthy process but all turned out well. In the end. I was dealt with fairly and treated with respect and courtesy. No problems returning.