This was my first time ever going to a psych hospital and it was not that bad all thought it seemed like it was the longest week of my life a councilor named Mose helped me a lot he did make me cry a few times But he helped me realize if you have selective hearing and you only here what you want it does not help you not get you anywhere. Mose has very deep talks but he only wants people to get better and he wants to help it’s not that he’a trying to be mean but he want to make sure you are paying attention to what you need to hear

I came here aug 3- aug 9 and it was the most helpful place ive ever been to. the staff dont just babysit they care and help you on how to feel better. big credits to Moe, Khalil, Sanusi, Natalie, Sheila, and miguel for being the best staff and for really caring about the people there.

I have been trying to contact doctors regarding a family member for days. I spoke to a social worker today who did not even know what medication gave him the bad side effects. I just want an update on my loved ones condition. I would never recommend

The acorn unit. extremely mediocre help. it was more fun than it was helpful, most of the staff were nice but we had one staff tell us that he didnt think any of us were actually depressed and that we didnt need to be medicated. it was very safe but not helpful. one thing a lot of people didnt like was that they made us say why we were there. all this place really helped me with was not killing myself for the time being. i was hospitalized again after this. the two stars were fore the food because it was bussin bussin. if you have a choice, you dont wanna go here.

The best psych hospital i’ve ever been too, mose was so helpful and i felt so much better and safer leaving .the staff were super supportive and nice and the food was great . the rooms were really nice and so was the outside area

There u will find Stanley and rocksann the best nurse I ever met very kind and helpful

Ive come here twice in the past 3 months and my first experience was great,,,, but the most recent one was terrible. The nurses in the teens unit treated me poorly. They got me in trouble for no reason whatsoever even though I was following each an every one of the rules, especially nurse Misty. She was the nurse that triggered me the most and made my stay there a living hell. Misty really triggered me and made me cry multiple times during my stay, which is very unprofessionalon her behalf. I went there to get better and came out worse than before. Id much rather be in my toxic home instead of that place where they treat me like a pebble on the side of the road. Overall a mediocre place :/ I wouldnt wanna come here again.

Dr. Neril - Fraud*

When I entered the facility I was badly addicted to alcohol and opioid drugs. The detox was rough, it’s what I truly needed. Then the care afterwards in their 30 day program was instrumental in bringing me to the point I am today, which is clean and sober. Without mentioning any names, I would like to extend my appreciation to the staff who work so hard to make me a success. I would recommend this program to anyone who truly wants to change.

This is a very good medically supervised detox. The Doctor is very knowledgeable and experienced. The staff are very kind and will do all that they can to help you , they also are considerably experienced in the field of addiction and recovery. No one here will judge you, no matter how many times you have relapsed, or if it is your first time . The food is better than some restaurants , the snacks are also good. The rooms are clean as well as the bathrooms. If you want to detox from alcohol, and, or drugs comfortably. Then this is the place that you want to go. They will also help you with further rehabilitation and placement after detox. Also connecting you with professionals to help you so you will be able to stay clean and sober

I have been to about every psychiatric hospital in northern California but I will honestly tell you that John Muir was one of the highest quality hospitals I had the pleasure to be treated at. I have had around 3-4 average length stays and each time was consistent in quality care. The rooms are clean and safe and are monitored responsibly. The food is surprisingly good and they went out of their way to satisfy my vegan dietary needs. In fact, upon arrival they gave me a survey and asked my fool preferences, even for snacks. The staff are absolutely amazing! Im not sure if they are still employed but I can think of several who went above and beyond for patients even when they didnt have to. The groups were also very captivating and helpful. They got very personal and invited you into a space where you could comfortably and personally share everything you need to get off your chest instead of just giving memorized speeches of the same things were sick of being told. In conclusion, I owe a lot of my recovery to this hospital and Im thankful to its staff, counselors, and psychiatrists.

Glad they’re taking care of my mom and helping her get better. Very angry that there’s nobody at the desk every single time I’ve called in hopes of contacting her though. Their robot menu options haven’t been any help either.

I loved this place, the staff are so kind and the food is amazing. Not only that, the groups helped me cope through out life and gave me skills and self encouragement for myself. Thank you.

Theyre supposed to be taking care of my best friend and she called one night about how she hates it and Ive tried to call her back but they always tell me shes not available or they put me on hold. When they dont answer there are these robot options but it doesnt help

Staff in childrens unit incredibly rude. They seem to derive pleasure from making ten year old children cry. Dr. Alex Smirnoff is is rude, arrogant, condescending, and just plain doesnt seem to care about the children or the family, refusing to listen to the concerns of parents. A vindictive and petty individual, he resorted to threats of 5250 to try to get his way.The only positive is that I learned a whole lot about California mental health care law. You will need to buff up on it if you or your child comes here.

If I could give this place zero stars, that still wouldnt be a low enough rating. This place was nightmarish. On my first night the nurses had me sleep on the floor by the front desk with the light on. They never gave me any clean clothes through the entire duration of my stay despite my asking repeatedly for clean underwear at least. They forced all the patients to attend group therapy sessions where all they did was tell us to get it together before we ruin our lives, and they force you to tell everyone why you were placed in the hospital. If a patient reports being neglected or mistreated, the staff vehemently objects and finds a way to blame the child. They could not control their more volatile patients either. Several times I was locked in my room while other patients screamed and begged to go home or die. They windows are patched up with tape and there are obscenities and horrible messages written all over the walls. My depression got significantly worse from this place. Never go here.

Honestly theres no words I was treated with so much respect at John Muir when I was 14 years old in my freshman year back in 2014. Food is nice, but making friends makes it so much better because all you can do is remember them, I do miss one friend he is one of the most realest people I met and sadly I have no contact with him :(

This facility is dangerous and should be avoided at all costs. The doctors on staff will not see a patient for more than 5-10 minutes every 3-5 days, nurses openly speak about private patient records, and they allow violent and unstable patients to accost and abuse other patients under their care. The entire hospital and its associated programs care about one thing; keeping people imprisoned as long as possible to rack up billable “treatments” including their base rate of $3700 per day. The psych ward and Center for Recovery are both poorly run facilities with abhorrent practices. The center for recovery is located next door to a FUNCTIONING CRACK HOUSE, and for some patients they will not let you leave the psych ward unless you agree to go there. My son spent over a week unlawfully held in the psych ward against his will and they only let him leave once he agreed to go to their “rehab” which is essentially just AA meetings, a twin bed and shuttle service billed at $22,000+ per month. If you care about the person you are considering sending to this place, please please please do not. My son was introduced to IV fentanyl and methamphetamine users while under the care of this facility, he also suffered through multiple traumatic experiences at the hands of other patients. AVOID AT ALL COSTS.

I was a patient in 2015. First of all I will admit that I do have a temper and I was the one who started most of my arguments with the nurses in the childrens ward but they took it took far . After arguing with them I realized that it was my last day there so I really didnt want to risk my chances of being able to leave . So I calmed myself that entire day . But they kept trying to press my buttons and get me to start being angry . My mother was late for picking me up and I was obviously worried and they noticed this and said you might leave today but you might not leave today and the other one said even if you leave that does not mean you wont come back . As nurses they should be encouraging mentally ill patients to do better in life after the hospital not discourage them with comments like that.

I have to say without CFR and Dr Von Stieff I would not be here and I definitely would not be thriving. I checked in four different times and as of 2010 it finally just clicked. I had/have two close friends from the program and one has died from his addiction. You’re worth saving.

John Muir Behavioral Center saved my husbands life. I hold the highest regards for the entire medical staff within the center and also all of the counselors that spoke. I was able to visit every day with my husband during the detox phase and attended all the counseling sessions I could on the weekends with my husband. I found it a great help to me and my coping with the disease of alcoholism. Anyone who has negative comments, I believe is still fighting the want to do better for themselves. Thank you to John Muir... 10months sober and counting!!

I was there in 2017 in my freshman year of high school and I made 2 friends there. It was kinda ok and kinda helped me.

This place was helpful i just didnt like how they made me bring my mattress into the day room and had me and some other girls sleep there. but yeah the food is good and they help you alot

I was in the Drug and Alcohol Detox part of John Muir Behavioral Pavilion back in 2008 Just to clarify there are Separate programs. Drug and Alcohol Detox Rehab, Adult Psychiatric Unit and Children and Adolescent Psychiatric Unit. The majority of negative reviews are from the Childrens & Adolescent Unit which is very different from the Drug & Alcohol Program.I went in to detox off over 100 mg of Methadone but was told I also had to detox off my Anxiety medication. The first 2 days werent so bad and I was given medication to help with the withdrawals, Methadone is the worst drug to get off, worse than heroine. Dr Von Stief is very educated about addiction and explains how each substance effects our mind and body, also the nurses were very compassionate, by the 6th day I was really sick and couldnt sleep, had restless legs so at 2:30 am the night nurse stayed up and talked to me, she also cleaned the jet tub for me to take a hot bath. The counselors were also great, as sick as I felt I went to groups and the NA/AA meetings. I was in for 10 days and learned a lot about addiction.The rooms were clean, bathroom clean, everyone shares a room, they avoid putting patients with the same substance addiction in the same room which I think is a very good idea. If youre ready to get clean and sober I highly recommend John Muir Pavilion in Concord, The food is also very good.if youre able to eat.

This place sucks

This place ABSOLUTELY SAVED my life. I would not be here today if it wasnt for the help I received here.

They treat addiction as a medical condition. Dr Von Stieff saved my life. The staff is amazing and the counselors are too. Any angry reviews are likely coming from people is their disease phase and not recovery.

This place is absolutely awful! They try to keep you longer than you want or need and they don’t listen. They wouldn’t give me my meds when I was supposed to take them and then they got mad at me and told me I was being defiant when they tried to give me them at the wrong time, which was dangerous. They clearly don’t care AT ALL about how we’re doing. They take away the things you could use to hurt yourself or others, but they don’t try to Change the fact that you want to, which is extremely important! I went in for suicidality and I left feeling worse but it was so awful that I had to lie and say I was feeling better in order to get the **** out! If you’re feeling suicidal or extremely anxious or whatever, find somewhere else because this will only make you worse. Ever since then, my head’s been way more messed up and I am less able to focus and remember things and I’m more angry and irritable.

Idk if I should really talk but I went here just a week ago and got out yesterday and as my first time attending John Muir, well it sucked. Some of the staff were rude and disrespectful. I couldnt say that I wasnt because I was but as I got there I felt uncomfortable and distant to myself. John Muir staff wouldnt even allow me to have fun because I was too focused on on other people

Very caring, helpful staff. Clean and safe environment. I learned a lot with my stay at this facility and CBT services were great in Brentwood.

This place is hotrible, please if your child is here remove them as soon as you can! Find another facility or source of help. The nursing staff rude, they do not let you speak to your child, they do not answere queations and will yell at tou. I am a nurse and the quality if care gor patients as well as compassion for flthe families is not there at all!. Remove your child! They will only do more harm

I was a patient in 2013, all I kept hearing was how great the hospital was from the staff... um no. There was one nice nurse, only one that actually cared about all of us. All they wanted to do was shove med down my throat, they had me marked as PTSD but they did not care, it didnt matter that anti-depressants played a main part in my PTSD. They could never figure out what they wanted to do with me, at first they wanted to lock me up in Nevada because i was miserable and refused meds (which by the way is my right whether your a minor or adult they can not take that away from you unless you actually try something there). Im pretty sure most of the patients would have started a riot if they didnt think theyd get stuck there longer when the nurses tried to shove a needle with the meds they wanted me to take in me. They had absolutely zero right doing that to me and threatening it if i didnt orily take the pills willingly I had given them absolutely zero reason to do that and by getting ready to do that and force me to take meds they took my right away when I still had it, the most i did was cry when they told me i could take the pills right then or theyd force them in me with a needle, im afraid of most medication (aside from anti-biotic) not to mention needles of course Id burst in to tears and get up against the wall and they knew this, my doctor and the nurses all knew this. This hospital did not help me at all, if anything it made things worse! The doctors did not care, neither did the nurses (except one) one of them actually told me to my face that she hated me. They talked about how the girl i was to be sharing a room with was dangerous and how they were fine putting me in there with her, well if shes dangerous put her somewhere she cant hurt anyone not where she can easily hurt her roomate thanks. All the night shift nurses did was gossip about patients and got annoyed with me because i had insomnia and would stay up till 3am drawing. Its not my fault they forced me in the hallway with lights because i refused medication and they wouldnt give me my sleeping pills when insomnia is in my file too. And when i actually took the pills after they got a needle next to me I had one of the major side effects... my neck got stuck as far back as i can bend it to my neck and mind you i already had problems with my spine back then, twice it happened during group and I begged them for something it took both my hands to hold my neck up so i wouldnt hurt myself when i walked out there to ask for something, anything to make the agonizing pain in my neck to stop and make it to where it didnt want to bend all the way back, what the nurse told me, Go back to group, come back after. I have spinal issues, the problem was in my neck, honestly, how stupid and uncaring can you be! Not to mention my inhaler was given to them and they made a special one which was not my perscription, my inhaler was given to you i know because i gave it to you myself... you lock it up why cant i have mine, and yeah you guessed it they wouldnt let me have it during group. They wouldnt let me excersise, i get im very small for what i eat but im not anerexic all i wanted was to not be stuck cooped up on that freaken cold floor all day long, i mean honestly i dont look like someone who can freaken climb a fence and even if i could which i cant, im too lazy to. They acted like I was a flight risk when all i wanted was for someone to actually listen to me and believe me when i said i was being abused, but nope. They did not care at all for any of the patients i spent a lot of time in the hall because they didnt trust me to freaken draw without being watched by like 3 people no matter how many times i proved i didnt want to harm myself and honestly i didnt all i wanted was the hell out of there. DO NOT GO HERE!!! All they care about is their next pay check! I highly doubt any of the doctors or nurses would flinch if one of their patients died there.

Patients smoking weed in the bathrooms patient giving confidential information out to other patients. STAFF SUCKS !!!! THEY TREAT YOU LIKE KIDS . STAY CLEAR FROM THIS PLACE !!!!

Ive been here once and so far.....i still want to die so this place is no help at all. do not go here

I was here once and it only worsened my anxiety and depression. Still suffering from it.

I was a patient there for a few weeks, i went there twice, tbh they never did anything, the pills they prescribed me made me through up, my doctor didnt care about me, i hated it there and the staff sucks

I called them several times because I needed something. I couldnt get what I needed, but asked them if they can write an email that simply stated that Ive called them. They were unwilling to do that either. All around unhelpful.

Good place

Very friendly people there