They were so kind and compassionate towards my unique situation Im truly grateful 🙏

Best tow company in Columbus. Will be using them in the future if need be. Quality customer service and super friendly staff! Thanks Griffin & Griffin!!

Would like to take the time to appreciate Chris for coming out late to unlock my truck. He was very quick on getting my truck unlocked and didnt take no time to get to me. Very fast and friendly. Most definitely will call on him again if I need anything. I highly recommend this company. Thank you all for your long hard nights/days that you guys do.

My car wouldn’t start at 4am in the morning, I called your company and Erika the dispatcher answered and eased my stress level. She was patient, Courteous and she remained professional the entire time. I am sending a special thank you to Erika for her willingness to assist me in my time of need and assuring me that a driver would be there soon.Thanks for your excellent customer service

Workers are very respectful to their customers. They are very helpful too. The driver of the tow truck help us getting us a taxi when they tow our truck and didnt leave us till the taxi come to pick us up. Hes really helpful.

Despite the amount of negative reviews on this company, I chose them anyway, and I was pleasantly surprised. I had to get a late night tow from the middle of Fort Benning to my house on out on Exit 7. From the beginning, the rep who took my call, I believe her name was Jennifer, was kind, courteous, and professional. She gave me a price, and told me when the tow truck would be there. He came right on timemtime,a gave mejme loaded my car up, and placed my vehicle in its parking spot in an extremely tight parking lot. Driver named Victor, truck #606, was proficient, professional, and kind. Great company, great workers, and great prices. Couldnt have been happier with my experience. If you check the reviews before going with this company, these folks were awesome all around. Polite, professional, and an unbeatable price.

The ladies in the office were very efficient and professional. Zohn was very helpful and friendly with helping get the stuff from the car and getting it to my friends car.

Chris is awesome and always accommodating. We never have issues with him. We appreciate his work and will always recommend him. Thank you for your help any time we need it. He is a great asset for the Griffin & Griffin team, I know they are thankful, as are my husband and I.

Victor Berry was so wonderful and very professional. My alternator went out and I needed a tow to my home. He was on time, caring and very knowledgeable. I would definitely refer any and everyone I know to this company and give them his name.

My experience with this company was pretty astounding, but in a good way I promise. Im a new driver and I currently have no knowledge regarding mechanics. My car happened to have a flat tire and I had a spare but no clue how to put it on. Thankfully I called and an associate from Griffin and Griffin Towing came quickly to help my dilemma. The driver named Vic was very helpful and informative. He helped remedy my issue and gave me insight for the future.

Last week my car broke down on me and my wife. We called geiffen and Griffin towing, the dispatch told us it would be a min because they were very busy that afternoon it would be a 30-60 min wait which is not that bad for a tow truck time estimate. As we were waiting there was truck in 35 minutes flat. There driver (Antonio Tyler ) was very professional, respectful, knowledgeable, and mind full about his surroundings. At first i was nervous about calling a tow truck, but Griffin and Griffin towing is the tow truck company that will always have my business, and i will always recommend them to someone in need.

Have to work at this location a lot. The ladies in the office and the gentlemen out on the yard are all great and helpful. I appreciate all they do.

I got a flat tire on the side of the highway on 185. I called several tow truck companies and no one would come assist me. I call Griffin & Griffin and not only did they come help me, they came quickly, they took care of my car and made me feel safe, and was so friendly and professional. Vic was the driver that came and he was fantastic! G&G has a new customer for life and I would recommend them to anyone and everyone in the Columbus, GA area!! They will not let you down!

From start to finish service was excellent. Your dispatch personnel were patient and professional. My tow time was quick and drop off to my waiting technician was topnotch. Turned around my day from hectic to a good one. Thank you Griffin and Griffin a satisfied customer!

A friend of mine caught a flat in a bad neighborhood and called for a tow. Chris was the driver that was sent to her and made her feel a little more comfortable about her surroundings. He loaded up her car and got her and her vehicle home safely. She is still satisfied with her experience after a week has gone by. Chris if you read this you made her night.

Victor was the absolute best mechanic I’ve ever met! He not only was professional and on time but he also assisted in me purchasing a new battery. Excellent customer service and went over and beyond and for that I’m very thankful. I would recommend this company to anyone and will definitely use them again!

This company was awesome! We were passing through Columbus on our way to Florida and our car broke down at an intersection! After the first tow truck left us (Cole Towing), Griffin and Griffin came to our rescue. They were very professional and helped us out of a very stressful situation! They even helped us find a hotel to stay in for the night!

I used my insurance to find me a tow truck at 2am, griffin and griffin towing accepted the request. I called dispatch, Erica was very nice and professional, she got the notes I was leaving for the driver to find the car. Chris, the drive call to confirm everything. Also when I gave the wrong location he was patient and went the extra mile(seriously the extra mile)to find my car and also stayed on the line with me. Erica and Chris made my night less stressful and hopefully now I can go back to sleep and get ready for work in the am. Thanks you guys! Your number is currently saved!

My car broke down in the middle of Macon Rd during rush hour. I called your company and a gentleman by the name of Tony came out. I was so embarrassed but he assured me that he’d have me out up and out in no time; and that’s exactly what he did! He was very pleasant and easy to talk too. Hopefully not too soon I would most definitely use your services again and recommend your company!

Good professional work. Did what I needed at a cheaper than expected price.

I’m a college student from Kentucky and was headed to the beach on 431 in Phoenix City and had to call Griffin and Griffin Towing. They were so professional, caring, and the ladies in the office were so helpful! Also, the driver made sure I had talked with my family before we had left. Overall would recommend to anyone!!

After waiting almost 2 hours for coles towing to come and to my car I called tuffs towing..Tuffs towing was very quick in response time..took only 10 minutes to get to me and we got car towed. Verry professional and outstanding response time..I will only use tuff towing from here on And recommend only Tuffs towing to everyone. Thank you Tuffs towing so much...

I just want to say thank you to this group of people from the office staff to the driver that made my college daughter feel safe and secure will she was stranded. You guys are awesome would recommend you.. Again, a heart felt thank you..

Driver(Tony) was very professional and punctual. The towing service he provided was very satisfying and quick. Tony was very reliable and provided me excellent service. I will definitely use this company again.

I was stuck on the side of the highway with 2 flat tires and late for a very important meeting downtown. A tow truck came by and the driver , Brian, stopped to offer assistance. He made the necessary phone call, got my tires changed and I was in my way and made it my meeting with minutes to spare. This young man was very professional, well mannered, and patient and represents this outstanding company to the fullest. Thank you Brian and Griffin towing.

From start to finish service was excellent. Dispatch personnel polite and professional. The truck arrived quickly and the technician Chris was top notch.

Chris came out and did a good job. He was very respectful and professional. I would highly recommend him to anyone.

Antonio Tyler helped me out when my vehicle broke down on me. He is very professional, responsible, respectful person and excellent customer services. He really needs a promotion in the company for his services. Amazing job Tony.

My car broke down and they sent a driver named Chris. He was quick, loaded the car like it was his own and made me feel better about the situation. Highly recommend this company and the driver they sent out.

I called Griffin & Griffin they came in a timely manner service rep Chester helped load my vehicle onto his rollback and transported it securely across ColumbusGa for me and for a great price!10 outta 10 would highly recommend to anyone in Columbus Georgia.

The driver that meet was named Victor and was very professional and provided me with helpful information with getting my vehicle fixed. I have referred Griffin & Griffin towing to several of my friends and family. Great customer service!

Griffin and Griffin made a good decision when they hired Vic, he represents the company very well and should cause many customer to come back again and again. When Vic arrived he greeted me with a smile, which put me at ease since it was a little stressful since my car was broken down. Vic was very knowledgeable and patient throughout the entire visit.

Tony helped me out a lot! Great service, Very professional, and very timely. And didn’t leave me stranded. 100% recommend

I ended up having my car stall in a small neighborhood and called Griffin and Griffin to give my car a jumpstart. They arrived on time and were very helpful. Great service and customer appreciation! I believe the driver that helped me out was name Brian. Thank you for your help!

Surprisingly fast service. Chris was friendly and professional. He took extra care of my vehicle and got the job done quickly and safely. I wouldnt use anyone else.

Victor Berry is the best he made sure that I was well taken care of. Hes an understanding guy he got my car right I highly recommend him to anyone he is awesome.

On my way home from work on JR Allen had a blow out on the highway. Call was placed to Griffin &Griffin to get towed. Dispatcher said it would be 25 to 30 minutes before truck would get there BUT 10 minutes later BIGMO called and said he was on the way. VERY, VERY, VERY professional and super nice guy. The whole experience was GREAT would most definitely recommend and use them againAAAA++++++ service.

Business need to be more like this. My prices were fair and didn’t come up with lies to steal money. Thank you guys. Go see Chris Brookins such a great help

Big Moe was very nice and professional.

I want to thank Tony for doing a great job with my 1985 LTD Crown Victoria ( old school).. He handle my car with care.. Great Job Tony!!!!

Chris was on time and very professional. He hooked us up without any problems. Very good job from him. We will use yall again. Thanks again Chris from Griffin and Griffin.

Chris customer service was excellent. Car broke down in the middle of the road and before i could even call a towing company Chris was pulling up right behind me ready to help. He literally pushed my car alone to the closest gas station (across a main road) and stayed with me to make sure gas was the problem. Right on time will be using this company any time any place.

Very unprofessional!!! Bad customer service!!!! I am a (US Army veteran) in Memphis, Tn and my daughter (US Army veteran) had a accident in Columbus, GA in a car that was in my name. I had to fax the document notarized affidavit to release the vehicle to Griffin and Griffin towing company. Then sent a photocopy of what I had sent to my daughter. She then email the towing company the document the same day. Three days later I received a certified mail stating that I owned $155 plus 25 per day for the car not being released to USAA. They stated that they never received an email or fax.

Griffin towing has good service and customer service. Driver Brian Johnson is on time and promptness with his service. I would recommend this company to my friends.

My car broke down i called my insurance and they sent yall. It was almost midnight the guy that arrived was chris. He was very helpful and gave me assurance that everything would be okay. Glad i was able to use this company.

Ms Brenda was the best helper for me today. I love this company they are very nice and respectful. I always leave happy , I love Griffin & Griffin Towing !

Chris came out to the base and got my vehicle quickly where it needed to go. He was both professional and fun to work with.

My car was towed following an accident. The next day I was given a hard time retrieving my personal items from the car. I also found additional damage to my car that was not from the wreck.

The service was exceptionally good, Vic was pleasant and easy to communicate with. I will definitely use this service again for any future use pertaining to my vehicle

I have used this company on more than one occasion and every experience is both pleasant and professional. Hats off to the owners, and the two awesome drivers Mr. BJ and Mr. Moses who are always courteous beyond measure!

I called several tow companies but when I called griffin towing the dispatcher I think her name was Erica she was professional and comforting it was late and dark in the area that I was in she handled the situation promptly thanks griffin griffin towing I would use this towing company again

Wrecked my truck and they sent out a driver named Chris. Fast and professional would suggest using this company and asking for Chris for all your tows

This was the best business I have encountered in a while. Chris was very nice, professional, and patient. We definitely recommend it and him to anyone with lockout problems. He made it less of a headache for sure..... thanks!

My car broke down. Called your company and Chris showed up quickly. He was very professional and kind. I would highly recommend calling this company.

Chester was prompt and very professional! Took care of us quickly and customer service was impeccable! Would recommend this business to anyone, ask for Chester.

I had Vic, very respectful and loaded the truck up quick and was on my way. Highly recommended!!

Big Thanks To Antonio T. He was very professional and came in a timely manner.! Would definitely recommend their services .!

This tow truck drive gave me a tow and he was very professional his name was tony and he really help me out and I appreciate his services thanks griffin and griffin for sending a professional and curtious driver

Chris came out and towed my car he was fun to work with and you could tell he enjoyed what he does

Chris Brookins took very good care of my vehicle during this tow. He was very professional and made sure everything was handled correctly. I will be using this company again.

They were very professional and nice.

Victor has great customer service.And he was on time coming to pick up my car i dont have to wait long at all.He also very caring make sure everyone was alright before he towed the car away.

He a great driver very polite and respectful and takes care of customer vehicle as if it was his own great job Tony

Great company with great employees, it was super late but they showed up quick, chris was a big help!

Chris Brookins always on time, professional and def one of the fastest to do it. Great company keep up the good work.

Brian was so courteous and professional. It was a very upsetting experience for me. He calmed me down and reassured everything was going to be ok. So thankful for caring individuals like him.

Erika Griggs is a very helpful and professional with great customer service you can hear the warmth through the phone .

Chris brookins was the guy who came to tow my car for me, he was very professional with me and was just all around a great worker. 10/10 would recommend y’all, especially if Chris is the guy who would be there

A while ago I needed a vehicle towed back home. Chris Brookins was there in a timely manner. But the problem was that I had a load on the vehicle being towed. Without even asking he began helping transfer the material from one truck to the other.

I called Griffin and Griffin late night, and a very nice dispatcher took care of me,her name was Erica ,she was very kind and patient and professional, thumbs up to Griffin and Griffin towing

Had several cars towed. Excellent staff! Always arrives quickly. Way to go, Chester!

Driver (Victor) was Very good and professional . Made sure not to cause any damage to my car because it was missing a tire 10/10 would recommend price was good too.

Came out quick for an insurance call. A big thank you to driver Chris

I used Griffin and Griffin to get my car towed to the dealership. Vic came out and got me. Vic was on time, friendly, and professional. I highly recommend Griffin and Griffin Towing

When my girlfriend broke down they were there in minutes to help get her situated. Victor even joked with me to help lighten the mood because we both were upset. If I need towing service again Im definitely going with them.

I would like to thank Tony for handle my 85 ford Ltd crown vic with great care great job Tony

I was surprised about how quick and friendly the service was I received from Vic he was a helper to the service I needed griffin griffin towing y’all have a great driver

Had this guy name Tony towed my car on time n very professional i recommend they services

Excellent service and friendly staff.

I will definitely use Griffin and Griffin Towing Company. Victor Berry was on time and customer service skills were awesome.

Victor took great care of my car and got it delivered quickly. I Appreciate that!

Great group of guys and ladies! Always professional and will go the extra mile when needed!

I had an excellent experience with the company chris brookins is an amazing employee and went out of his way to help with everything I needed

I had a wonderful experience thanks to Chris Brookings he was on time and worked hard Thanks Chris!!

Chris did a amazing job and was so friendly never had service like this from anyone else from this company

Service was exceptional! Their employee, Vic, was extremely helpful and gave me the best quality service possible

I would like to thank the dispatcher Erika for her professionalism and beautiful spirit. She assured me she would take care of me and she did just that!

Chris was on time and very professional! Will definitely use this towing company again if need be!

I needed a jump start So I called my roadside and they sent out the cool guy Chris B. I couldnt even figure out how to open my hood but Chris seemed to know right where the button was and then showed me So I would know for next time. Then showed me all the blue stuff all over my battery and I just knew it was going to be an expencive fix!!! But this car guru chris actually said he could clean it up and in under 5 min. He had that battery looking brand new and all the blue stuff was gone. Magic man / maricle worker chris then explained to me that my car wouldnt get a proper charge because the blue stuff was blocking the power from the altinator to the battery.. makes perfect sense now.... But thank you Chris for the jump start and the lesson.. I hope if I ever need help again he is the guy they send out to rescue me.

Chris brookins came out to change my tire when i had a flat on the side on the road he was on time an he was very polite an professional about doing thanks for ur good service chris brookins i will let all my friends an family know about the good service that u an Griffin and Griffin towing does thanks again

Loved the service I got with Griffin and Griffin. Chris Brookins was very polite and helpful.

Chris was very helpful and the woman on the phone was very cooperative will be using this company again in the future

Chris Brookins is the best employee of that business that I have dealt with by far.

Vic was outstanding on time and patient. Waited on me for 30 mins and even gave me some car tips. Hit this man up!!!

Brian Johnson is very pleasant. I can see he takes pride in work, very dedicated.

I bought a cechike from an individual broke down and was stranded and got in touch with Griffin and Griffin towing and they sent out I believe the best the truck driver Ive ever seen he backed that truck up thought I was watching a live version of maater thought we were ginna have to push thus 4 runner out so he could get it but he got rught up to me and wincged that baby in uo without breaking a sweat Chris Brookins thank you for getting my car to the shoo and thank you Griffin an Griffin for having kind professional drivers like Chris have felt with some not so nice if drivers before but this guy was awesome will definitely use again when I need a tow

I received excellent service from VicHe is a pro at towingI will only use griffin griffin towing from now on

Chris Brookins was great, on time and knowledgeable. Id definitely recommend him and this company!

Tony was a very nice young man and caring when it came to my property.

These people damaged my car while in the process of taking it to a body shop and I understand things happen but they didn’t even tell me. I had to investigate to figure it out and no one ever apologize and they took their time to get it fix(almost two months) never offered a rental or anything. I wouldn’t recommend them to ANYBODY not only did they damage my car but the workers also went through my car. The city should really find another company to do business with cus this business is definitely not a good look for them. MY CAR WAS DAMAGED AT GRIFFIN AND GRIFFIN AND I HAVE PICTURES TO PROVE IT, WHY WOULD YOU PAY FOR SOMETHING IF IT WASNT DAMAGE BY YOU AND IM GOING TO MAKE SURE EVERYBODY KNOWS ABOUT MY EXPERIENCE...Be bless