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PsychBC of Grandview
855 Grandview Ave #215, Columbus, OH 43215, United States
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Ca
Review №1

I have been working directly with Lisa & Holly for almost 2 years now. I can’t say enough about these 2 awesome ladies. When I was at my lowest point in my life, they rescued me and brought me back around that precious life is worth living each day! I am ever SO grateful for their kind, caring, professional ways! Thank you for giving me this opportunity to express how I feel about Lisa, Holly and Life Stance!!

da
Review №2

I was not just another patient was not rushed and had very good conversation and all my questions were answered

Li
Review №3

Amy Ogden, NPR, was very attentive and easy to talk to. She was very concerned and discussed available options with me. I highly recommend her to anyone seeking psychiatric treatment.

An
Review №4

Holly Schweitzer is fabulous! I’ve been a patient of hers for many years now. Can’t recommend her enough! Comfortable environment with staff that’s always friendly!

Ka
Review №5

I knew there would be many questions asked in order to access my mental and emotional condition. I would have preferred to fill out the questionnaire online. I tried to do it when I was setting up my profile. It never worked. I was expecting a discussion with the provider after she had read over my questionnaire. I felt like I was talking to a computer. She expressed she was glad to meet me but her facial expressions were emotionless.Fortunately I was not in the depressed state I had experienced a few months ago. I seem to only detect a smile when I made a somewhat humorous statement. I realize she is human too but I was not comforted with her bedside manner. I dont think I feel comfortable explaining my feelings to her. It must be stressful to deal with other peoples problems day in and day out but that is the career she choose. I volunteer my time regularly to try and share good news concerning the future and how the Bible can help us in practical ways.As one of Jehovahs Witnesses I feel it is important for me to let anyone I talk with know that I am interested in their feelings. I have developed a love for people and I want them to know that there are real solutions to all the issues they face. I continue to study the Bible to share solutions from a higher source--our Creator and Father Jehovah God. When people refuse it hurts me but that is their choice. I smile and walk away in hopes that they will change.I said all this to let Holly S. know it takes compassion to show people you care and want to help. It is a heavy load but the desire to help must be developed from the heart. It can be stressful for a person emotionally and physically but another persons life is at stake. I hope my honest feelings will help her and others who provide this type of service consider how their interaction with their clients is important.

Du
Review №6

The website is useful in theory but needs some optimization, especially with mobile. The people and therapist I’ve dealt with however, are great. Would recommend.

Na
Review №7

I love the people and the car I receive at Lifestance Health. Service is excellent, doctors and counselors are extremely helpful and offers solutions to my needs. I feel like the staff really cares about me as an Individual. I couldnt be happier with the care I receive at Lifestance.

Al
Review №8

I highly recommend Holly Schweitzer to anyone. Holly is very good at what she does and has compassion for her patients. Holly is always willing to listen and help problem solve. I never have problems getting in to see her as her schedule is always accommodating. Before Psych BC and Holly, I was struggling badly. She has helped me find stability and maintain it over many years. Always a wonderful experience.

Ev
Review №9

Have met with Lisa many times and she has been great. Have made more progress several months with her than with several other therapists over longer periods of time combined. Would definitely recommend to anyone.

Ke
Review №10

Love my practitioner - not the company- could not make an appointment because of a phone loop that kept transferring me In a circle & theres not an option to do so on the website. Ended up emailing so someone could call me back in order to set up appointment. Ridiculous & frustrating - especially got an organization catering to mental health issues.

Al
Review №11

I would recommend Psych BC to anyone in need. I can say I have never been more stable and healthy. Holly has saved my life. She is absolutely top notch. A great asset to the practice.

Ar
Review №12

Been a patient here for years and have always had very positive experiences with staff

Ka
Review №13

I have been seeing Holly for approximately 5 years now. I was seeing her prior to her joining PSYCHBC. The staff is great and always friendly. Holly is very easy to talk to and always makes sure your meds are working or if more or less is needed, depending on how you feel. My calls are always returned. It may take a day or two but they are always returned. I live in Lancaster and it is worth the drive!

Ch
Review №14

The practice is always welcoming and the provider is very professional and thorough.

Am
Review №15

I’ve worked with Holly for several years. She is kind and works with me to succinctly identify what is or isn’t working - be it medicine, lifestyle, relationships, etc. She has helped me feel and function better than in any other season of my adult life, and I am deeply appreciative of her work with me. Anna, at the front desk, is very welcoming and easy to work with on scheduling and billing.

Je
Review №16

I see 2 different therapists, one for medication management. I really like both of them and believe they are helping me a great deal.I recommend more convenient locations.

Ka
Review №17

Lisa is absolutely amazing!!! So is Holly. I felt like I didn’t have time for therapy for so long, and it sounded like torture.... until I really had no choice and wanted to feel better. Ever since my first appointment- I love this place!!! I look forward to my appointments and walk away feeling less stressed, more confident, and actually enthusiastic about my life. The mind blowing observations and perceptions that I didn’t even know existed are being shared with me- like weekly gifts of insight. This place will change your life.

Ke
Review №18

The staff at this office have helped me improve my quality of life time and time again. To start, the receptionist has gone above and beyond to help me by making phone calls and advocating for me. My therapist Lisa has been so helpful, she makes me feel heard but also calls me out when I need it. And the Nurse Practitioner Holly, I’ve seen her for several years and she’s wise beyond her years. She really makes me a part of the decision making process and I am so thankful for that. I couldn’t imagine having any other team behind me!

Pa
Review №19

Im highly pleased with my experience with PsychBC of Grandview. Holly Schweitzer has been my care giver for many years, and I have always felt comforable with her and been quite pleased with her professionalism and knowledge.

La
Review №20

PsychBC is great. The staff is very courteous and knows me by name. I’ve have been a patient of Holly since before she was at PsychBC. She is always very kind and makes you think. I can talk to her like she is a friend.

Se
Review №21

Im schizophrenic, and have been paying Psych B.C. for 5 minute follow ups to get my medication for over a year. Recently, both appointments Ive made have been canceled by them due to family emergencies. Instead of prescribing me the medicine i need, they have consistently redirected me to leave voicemails (assuring that I will get prescriptions for my medication), and have consistently not called me back. Ive hopped from Dublin to Easton to Grandview in search of follow up services. So here I am, day 1 without medicine. I would highly advise not to employ Psych B.C.s services if you take your mental health seriously. They dont.

Sh
Review №22

Positive experiences. Great staff and helpful clinicians.

Em
Review №23

I have been going here for therapy and medicine management for about 5 months now. My therapist is so great, and the nurse practitioner managing my meds is so great too. Not only are the services great but the front desk receptionist is a GEM and she is the one if the kindest and nicest people i have ever met.

We
Review №24

I love Psychbc. The staff are polite and I love my therapist and psychiatrist.

Ca
Review №25

My first visit was great. First, my check in went smoothly. Most importantly, the staff is professional and helpful - I made the right decision in coming here. I would recommend PsychBC.

Tr
Review №26

I have contacted them (and a couple of other mental heath practitioners) over the past week and left messages. If they really cared about people they would at least give me a call back. Apparently the message I’m receiving is I have to actually commit suicide for anyone to help me!!

Ma
Review №27

Great experience with all staff! The receptionist is professional but, kind. My therapist is great. I would definitely recommend Psychbc

Wi
Review №28

After a problem with my HSA card I was told I must reschedule. I took 1/2 a day off work after waiting 5 weeks for the appointment only to be shown that $90 is more important than helping people. I now have zero confidence in PsychBC and will not reschedule. I will continue to struggle while I seach for someone who is willing to help me.

Br
Review №29

I had a pretty bad first impression of the facility with their scheduling. I have been waiting for this new patient appointment for awhile and showed up 30mins early to fill paperwork out. Come to find out they scheduled me with the wrong provider all the way in Easton when I live in Hilliard! The lady at the desk was very nice and apologetic but it’s very frustrating when I’m a new mom with a newborn, do they not get how hard it is to come to an appointment on time let alone early with traffic? My depression is not the best right now and sucks to just keep putting it off. I rescheduled it is what it is. Not the end of the world just not the best first impression.

Gi
Review №30

I have always had good experiences coming here. The staff has always been friendly and Holly Schweitzer is very knowledgeable, she makes you think.

An
Review №31

You need help? They’ve got it. Positive influencing listeners.Then I go to make an appointment and they can’t see me for two months. Two hours before the appoint they cancel on me. Pshh.

Ma
Review №32

Holly is really great, I can’t speak highly enough of her and the supporting staff here.

ma
Review №33

Staff is very helpful and kind. My therapist, Holly Schweitzer is knowledgeable, professional, and very caring.

R
Review №34

I waited an extra month for my appointment because of the nurses time off, then had my appointment rescheduled. Then I arrived ten minutes late because of a traffic issue I couldnt avoid. No one saw me at the front desk, and after waiting half an hour, some other employee walked out and told me my nurse has a 3:10 cutoff. I tried calling at 3:00 to let them know I was stuck in traffic, but they have a generic line that wouldnt properly forward me to the actual office.I left one star instead of zero because at least the secretary was always nice to me. Im sure they have enough patients that they wont even notice Ive left for another nurse/doctor.I guess Ill just spin around in circles and chase squirrels across the middle of a busy highway and ooh there goes one now I would have loved to get my ADHD meds refilled today.

ch
Review №35

Horrible! Dont even think about this mental health practitioner! Over medicated patients. Caused me to become suicidal due to having me on 8 medications! I am now on 3 for the last 3+- years with new Pdoc and living my best life ever! I am not against CNPs but she was not good for me at all! If you see her good luck to you!

Ca
Review №36

Worst customer experience ever, they didnt tell me how long the initial appointment was going to be. Only to find out the appointment was an hour. It caused me to have panic attack do to me having to leave for a difficult interview. Then I tried to back to the doctor. Found out, they wanted to charge me a $75. They notated I was informed of the fee, which I was not. How am I supposed to go to a doctor I now have contempt. Definitely, I would not go there if I were you.

Ch
Review №37

I went to see Dr. Layne for help with depression and anxiety. My anxiety is so profound that I cannot sleep, I have gone four days without sleep. In addition, I have had major depressive disorder, and have been treated SUCCESSFULLY by doctors for 23 years.Dr. Layne prescribed Propanolol for anxiety. I took the first dose on 1/16/19. I had a SEVERE asthma attack. Luckily, I had a Ventolin inhaler. I was alone. People die from asthma every day.I called Dr. Layne. He told me to take the sleeping medicine, Quetiapine, which he prescribed. Really? There are so many other meds to treat anxiety.I would rate Dr. Layne -100 if possible. He never asked if I had breathing difficulties. He never asked why my anxiety is so debilitating (I am a shut in), and never offered different meds for my disability. BTW, I am on permanent and total disability, enduring vast pain daily, which exuberates my anxiety.Shame on you, Dr. Layne. Shame on you PsychBC.

Je
Review №38

Everyone is professional and very caring.

As
Review №39

Went to my first appointment twenty minutes early, as asked. No one was there to greet me, only a clip board that asked me to fill it out. I waited twenty minutes past my appointment time. No one came out to get me, nor did my potential therapist Lisa every come and get me. Complete disrespect for me as client and my time. I will never go back.

Cl
Review №40

Waited 3 months for an appointment with Holly at Psych BC. Weeks before my appointment I get a voicemail that Holly “decided to not prescribe” AD/HD medication... even though I scheduled to meet with her about AD/HD medication for MONTHS. Those appointments take a long time to get- and now thanks to Paych BC I have to start from square one and wait even longer for an appointment at a different practice.It would have been more appropriate for her to meet with with scheduled patients and stop scheduling future appointments... Instead of pulling the plug on patients who have been waiting for months. So unprofessional and disappointing.

Ka
Review №41

Office runs on time, which is HUGE for me..... Holly is extremely helpful and easy to talk to

Information
5 Photos
41 Comments
4 Rating
  • Address:855 Grandview Ave #215, Columbus, OH 43215, United States
  • Site:https://psychbc.com/locations/columbus-oh/columbus-oh-grandview?utm_source=gmb&utm_medium=organic&utm_campaign=columbus_grandview
  • Phone:+1 614-591-6862
Categories
  • Mental health service
  • Addiction treatment center
  • Mental health clinic
  • Psychiatrist
  • Psychologist
  • Psychotherapist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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