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LeafGuard of Southern Georgia
506 Manchester Expy suite b-24, Columbus, GA 31904, United States
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Pe
Review №1

Man, Adam was AMAZING! He was very professional, and very engaging.He really worked his tail off to get us approved. We really enjoyed meeting with him today. Just an amazing experience!!! We can’t wait to get our Leaf Guard installed!

Ch
Review №2

I found the sales representative, Adam, to be extremely professional and knowledgeable about the product and delivered an excellent presentation. He was also patient and worked with me on financing and went the extra mile to help us secure the installation. I could not be happier with the quality of the product or with our choice of this company and would recommend it to others without hesitation.

Da
Review №3

Jessica was a great salesperson. We bought an entire new gutter system. She and her manager worked with us on the price and we were quite impressed. We’re looking forward to getting the work done. The gutters are guaranteed for life.

As
Review №4

We are getting quotes from different companies in the area to put gutters on our home and came across leafguard as they were in the neighborhood putting gutters on a neighbors home. The rep Shelby, was extremely knowledgeable and very professional. She even called her boss to get us extra discounts on the gutters. Shelby went above and beyond a normal representative and although we declined leafguards offer,I wanted to write and say if you ever want a quote, ask for Shelby!

La
Review №5

Top notch customer service. Our salesman was fantastic at teaching us about the product and very professional. Joe and his team of installers were also very prompt and informative throughout the entire process. And best of all, our gutters look fabulous and they also fixed some of the issues we had with our fascia! So thankful for the recommendation we received to use Leafguard!

Ja
Review №6

The whole entire process was amazing. The salesman (Adam) showed up on time and was very helpful in explaining the entire process and explaining everything. I didn’t feel pressured to do anything as this product really sells itself. When the install crew showed up they were professional, cleaned up after themselves. Spoke with Joe the production manager and he made sure to let me know that they were only a call away if I had any issues. Couldn’t be happier with my LeafGuard system! 10/10 recommend.

Je
Review №7

My sale rep Shelby Ferguson was awesome very informative great attitude and ougoing enjoyed her presentation. Also talk with Chris Johnson who welcome us to Leaf guard

Sk
Review №8

I had Leafguard installed on my home a year ago and I have to say, it was one of the best investments I have made. Having a two story home with steep pitches makes for a dangerous gutter cleaning process. When I called Leafguard in Columbus, they sent a rep to my house who showed me the product and worked with me to fit my budget, and did so professionally. I literally never have to clean my gutters now which is so nice living under trees in Harris County. I met their service manager, Joe, as well during the installation process and he was very professional and made sure the guys did a great job putting them up. I highly recommend giving them a shot!

Em
Review №9

Very professional and knowledgeable about LeafGuard still. Our salesman Tyler was great.

JA
Review №10

I recently drove 40 minutes for an interview in Columbus ga, and got turned down for being late. I tried to explain to the person that was turning me down that I had got lost because they all the way in building B24 and they not facing the road ( so you can’t see them unless you drive around from the entrance and even then they all the way at the end) , and he basically told me that the company logo is right above ( wasn’t paying attention because I was too busy trying to find out which building and door to go in and even called them but didn’t get an answer) and that I was 15 minutes late ( I was actually 11 minutes late which could have been easily avoided if someone would have answered the phone). I asked if I could reschedule, and he told me no because me being late is usually a sign of how I would perform on the job. I’m sorry but things do happen and in my case I was completely lost as I do not come to Columbus often and just got a little confused with the directions. It’s still no excuse to turn me down even though someone with the same exact appointment time was sitting in the lobby waiting to be interviewed( 15 minutes after their original appointment time so wouldn’t it be hypocritical to call me out but you got people sitting here PAST THEIR APPOINTMENT TIME?) . i really do feel bad for the workers there. Imagine being late one time and then frightened that you’ll be fired because your boss can’t understand the concept that things do happen ( and that he’s probably beeen late a couple times himself). Guess they only hire robots 🤷🏽‍♀️

Re
Review №11

Jessica was great explaining everything and very helpful and informative

Ro
Review №12

Total scam. Poor workmanship, no visa cards, no paperwork or receipts or warranty provided. High pressure sales. Scam senior citizen. Company refuses to communicate.

Fo
Review №13

I am writing to complain about the sales method used by LeafGuard gutter representatives. Last month, a representative of Englert LeafGuard gutter company came to my home to give an estimate on adding LeafGuard gutters. The initial estimate 194’ of gutters was approximately $10,500. After calling his manager several times and reducing the price each time, he ended up quoting me a fee of $7000. (The scope of the job was identical to the original quote of approximately $10,500). I agreed to what I thought was a deeply discounted price and signed the contract.During his presentation, he showed me a list of names of customers in my area who had purchased LeafGuard gutters. He said I could “Call any one of these names and ask them what they thought about their gutters.” He did not have a copy of the list to give to me, but agreed to let me copy his list when I asked. I decided to call one or two of the past customers from the list. The first customer I spoke with was an elderly man who said he was satisfied with the gutters, but thought the price was outrageous. He then described a high pressure scenario which sounded just like mine. He said “the original quote was for $10,000 but he ended up coming down to $5000.” The next customer I called reported an almost identical sales approach.Another selling point quoted by the salesman was that LeafGuard support brackets that attach the gutters to the house would be spaced at 2 feet to prevent sagging. He said that other companies space their brackets at 3-4 feet. Many of my support brackets were placed at more than 2 feet apart and several were approximately 3 feet apart. The manager offered to come back out and add more support brackets to make the spacing at 2 feet. However, I declined to have them add more brackets since this would require drilling more holes in my facia board and increase the potential for water damage.After reading my initial review, the manager of Leafguard of Southern Georgia called me to discuss my review. I re-explained my opinion that the sales approach used was misleading. I explained that I could imagine a sales person quoting and artificially high price to some elderly home owner and, if the homeowner was not aware that they could negotiate to a much lower price, they would pay more than necessary for the gutters. The manager justified his approach by saying that the salesperson initially quotes the system with all available “options” and the price is subsequently lowered by “removing some options.”According to the manager, some of the “options” that could be left off to lower the price were “aluminum wrap”, and concrete splash guards at downspouts, etc. I explained that, to the best of my recollection, I was never told about such “options”.After finishing the conversation with the manager, I reviewed my Leafguard contract. It included a separate line for 7 concrete splash guards at downspouts. These are concrete blocks approximate 2 feet long and 8” wide that prevent soil erosion where the water exits the downspouts. These can be purchased at many home improvement stores for approximately $12 - $20 each. My contract showed a price for these concrete splash guards of $147.40 each for a total of $1031.80! I did not notice this amount when during the sales presentation and did not discuss whether or not to include the concrete splash guards with the salesman. Therefore, I am not at all sure if this was one of the “options” that was removed to get me to sign the contract.It seems clear to me that the manger’s assertion that the initial price quoted to customers is not artificially high, but that it includes “options” that can be deleted to adjust the price is absolutely ridiculous. My opinion is that Leafguard gutters seems to be a very high quality product. However, anyone considering purchasing Leafguard should be aware of their sales approach.

Information
1 Photos
13 Comments
2.6 Rating
  • Address:506 Manchester Expy suite b-24, Columbus, GA 31904, United States
  • Site:https://www.englertgutter.com/southerngeorgia/
  • Phone:+1 706-775-8189
Categories
  • Gutter cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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