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Dan The Gutterman
4358 Indianola Ave, Columbus, OH 43214, United States
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J
Review №1

Absolutely pathetic level of service. Called this company over 2 weeks ago to schedule an appointment and they stated that with the rain that was upcoming it was hard to say but they would give us a call and plenty of warning before they came out to our house. Perfectly acceptable, and one week went by with no call. Another week went by and today in the middle of the work day we got a ring on our doorbell, and Dan and his crew decided to show up with no call or warning at all. Proceeded to slam their ladders all over our siding and walk all over the roof causing myself and significant other to have to take some time away from our remote jobs due to the noise. After the crew finished up and rushed out we went outside to find they had blown the leaves away in our front yard, but decided to not even touch the leaves on the side of our house next to our neighbors, or in our back yard. Couple pictures below for some context. Looking through the reviews it appears this has happened to a few others as well. Guessing the 5 star reviews are either Dans crew, or their friends and family. Be careful if you choose to use this company. Definitely will do my best to forget this companys name, let alone consider using them again.Edit: Suzanne, Im good. Dont want your crew stepping foot on my property again.

Ja
Review №2

Very disappointed. Asked for gutter inspection and discussion of options to deal with over flow problem. Instead they simply used a blower on the gutters for ten minutes, workers would not discuss area where we had a problem and management kept saying they would come back out but have not and ignore our requests to follow up.One of poorest examples of customer service I have experienced and I believe a misrepresentation of what they claim to do.Skip the aggrevation and hire someone else.

Te
Review №3

They came to my home cleaned gutters. The next rain gutters were overflowed. I called the first time they said someone would call. Nothing. Called again they were to send somone out. Nothing. Dont waste your time or money.

Su
Review №4

Service was performed quickly and efficiently. The service man blew all debree off my back deck also. Very satisfied with service performed.

Da
Review №5

I called and made an appointment with the company to come clean my gutters as we justoved to the state and the area. They seemed to have had good reviews.They showed up a week late and while we were not home I reviewed the cameras after they called me to ask how service was I said they never showed up -i reviewed the cameras afterward and saw they were here for 15 minutes and they came in an unmarked van. They never called to let me know the date and time. They did not provide the services paid for. Which they make you pay for in advance!!! There have been multiple phone calls and emails and no response the gutters are still clogged and the issues I called them for have never been resolved. I have stoped payment as they obviously subcontract the work out. I am very disappointed and would never recommend this company avoid them at all cost!!

Ry
Review №6

We asked them to come out to install drip edge for our gutter last year. Two weeks later a storm came through and blew out the drip edge, and it turns out they just slid the drip edge under the shingles. They came back out after and “reinstalled” by putting 4 to 6 screws on a 20 ft run through the drip edge they put back up. This year a wind storm pulled the drip edge back out and damaged our fascia and soffit. I called them after having an engineer look at the damage and saying telling me it was installed incorrectly. Without even coming out to see the damage they tried to discredit the engineer and denied any wrong doing. Do not use these guys.

Be
Review №7

Excellent Service. Professional. Great Price.

Ma
Review №8

Didnt call on way to appointment like promised, luckily I was home. Sprayed garage gutter out with hose, all over side of house. No way they couldnt have known. Had to go by and ask to clean up, which they did, but shouldnt have come to that. For $200 Ill call someone else next time.

Gr
Review №9

Danno and his crew did an excellent gutter job.then danno sharted himself. Ewwww

Wi
Review №10

Dans team showed up when they said they would, were super professional and did a great job. My gutters and roof were super bad and they did great work and cleaned up everything.

Ky
Review №11

I hired them to clean my gutters last year and was told it wouldnt be necessary to be home when the cleaning took place. I happened to be home for a few minutes when the agent initially arrived. He asked if there were any problem areas he should be aware of and I pointed a few places out to him. Most of the areas pointed out have been better, but there was a particular area that has still been overflowing all year, leading me to think there was a problem with the gutter. I inspected it this past weekend and found almost 2 inches of silt packed down in my gutter. It seemed clear this area had been completely missed during last years cleaning. I have concerns there may be other areas of my gutter system that were potentially missed as well.I spoke with someone from customer service who was kind, but unable to offer to a solution other charging me for another gutter cleaning, with a $20 discount for the inconvenience. If using their service Id recommend being present for the cleaning and able to inspect their work in the days afterward. Based on this experience, I probably will look for someone else the next time I need my gutters cleaned.

Mo
Review №12

I am a neighbor of someone who used this company. Not only did they not have the decency to knock on my door to tell me they were going to blow debris all over my cars, they left my neighbors yard a complete disaster. I went out and asked if they were planning on cleaning the mess up in my driveway and side yard, I got a pause and he said yeah I am going to blow it into the grass. They had zero intentions of raking and picking all the debris up. In the end, I told them they needed to clean it up and it was ridiculous to leave a mess when they claim to remove all debris and haul away. Id recommend not wasting your money on this company that does not complete the job correctly and will leave your yard a complete mess.

Ja
Review №13

We have only had wonderful experiences with Dan the Gutterman. We have used them multiple times at our personal residence and now have also had them clean the gutters at our family business. The service technician called before his arrival to verify it was a good time and was extremely polite. They worked quickly and efficiently and even had taken before and after photos for my review (no way I wasnt getting on the roof!). They cleaned up after themselves and let me know when they were complete. We will definitely use them again!

Em
Review №14

I called and made an appointment. Two weeks later they called and said they were going to be stopping by the next day. They never stopped by and when I called to check up They knew nothing about me and put me on hold for 15 minutes… very poor communication

Za
Review №15

First of all thank you for cleaning my gutters, Im only assuming you did a thorough job from the amount of debris and gutter junk you left in my yards, driveway, flowerbeds, and neighbors driveway. The crew just blew off my walkways and anything on them went into the yards or my freshly mulched and manicured flower beds( reminder this service was done on July 3rd). Thank you very much for the extra yard work and clean up that you left the day before a major holiday. I would have to think this has to be a mistake because there is no way you could have a reputable business and operate in this manner, though I wont be using you again to find out.

Da
Review №16

Not a fun situation when a tree branch damage your gutter. However, Dan the Gutterman team came quickly to fix it by not only replacing the gutter, but adjusting it to get a better water flow. The replacement is seamless. Very professional. I would recommend them anytime.Daniel

Ro
Review №17

We called when we discovered our upper gutters were overflowing. They did the quote over the phone and were out the very next day. We paid half down and half when done. They were very nice and quick, and we would use them again in a heartbeat. Thanks guys!!

La
Review №18

Hired to do gutter cleaning and minor repair. Gutter cleaning was done. The repair to have gutter repositioned on a grade so water does not settle in middle did not occur. They said they needed a part and would return. Repair work was not completed and end result was over paying for simple gutter cleaning.

Ch
Review №19

This company was terrible to work with. They left my property a mess, left screws scattered over my driveway, mud on my house, driveway and sidewalk, muddied my hose, installed mismatched downspout pieces and the drains leaked...I do not reccomend!

Mo
Review №20

Everyone was friendly they work fast and did a great job at cleaning up... they even cleaned up my mess thanks guys... :-)

Br
Review №21

Dans Team came out in a timely manner and got my gutters cleaned efficiently at a fair price. I Recommend this Company.

Le
Review №22

Update: I scheduled for them to come back and look at the issue like the company suggested however, once again their service was nothing but a disappointment. They were supposed to come back last week at some point Monday -friday (they didnt give an exact day or time) to check out the situation, but they never showed up and didnt even have the courtesy to call to say they werent coming. Im highly disappointed. Now Im stuck flipping the bill to have my gutter checked out to fixan issue that I did not have until Dan the gutter man cleaned my gutter.Im not sure what happened when they were here to clean my gutters however what I do know is that my gutter is still overflowing like its still clogged and is now leaking down the side of my house when it wasnt doing that prior to their cleaning service. When I called to discuss the issue, the receptionist was quite rude and irritated. She told me that there could be many reasons why my gutter is still overflowing and now leaking down the side of my house then told me to send a picture so they will look at it. At this point, I dont trust them to come out and look at it. I want to make people aware of the fact that if you decide to receive service from Dan the Gutter Man that you must keep your expectations extremely low and know that you are throwing $200 away.

Da
Review №23

Our experience with Dan was very positive. He was on time and answered all of my questions before beginning the job. He explained things in detail and discussed how the products work. He communicated throughout, giving details about each section of work performed along the way. The work is quality and was done in a timely manner. Finally, upon completion of the job, Dan took the time to clean all working areas, even blowing off the entire deck for me.

L
Review №24

Good company...they helped me stop a leak, replaced my gutter and installed a splash guard.

Ta
Review №25

Not impressed.Had to call 3 times and remind them to come out and then they did not even complete service as asked. Long story short I will be taking my business elsewhere in the future.

Ca
Review №26

Thank you so much for the work you did on my gutter. It was very quick and painless and the price was very reasonable. I will definitely use your service again and reccomend you to anyone who asks!

Sa
Review №27

We had another Gutter Guy out and he just wanted to argue with us. Dan came out fixed our gutters no problem at all. They were fast polite and clean. Definitely would recommend.

Br
Review №28

Extremely responsive, prompt and professional. thanks!

Sc
Review №29

I requested they come out and inspect a leaky gutter and clean the gutters. They didnt provide me with a time or a window they just came out and did it then billed me. Worst of all they didnt inspect the problem, the entire reason I requested they come out! They then suggested I pay them more to come back and do the job they forgot to do.

Da
Review №30

I’m still stunned that Dan the Gutterman came out in 1 DAY! Todd arrived. Immediately diagnosed the issue and fixed the problem as efficient and effective as possible. Strongly recommend.

Ja
Review №31

They did a good job with cleaning the gutters.They charge a reasonable flat rate.They did a thorough job.

Li
Review №32

It is hard to review someone who never showed up. I called twice to get a quote, someone called me back and hung up on me, then I had to call a third time before I was able to speak with someone. Their website seemed better than most other gutter companies so I thought I would give them a chance and at least get a quote...too bad no one showed up to even do the quote. Two days in a row I was promised someone would come out to my home...no one ever showed up nor did I receive a call letting me know that no one was coming or to reschedule the quote. If you give these people a call, hopefully you have better luck than I did.

De
Review №33

Last year they were suppose to come out to check on work they did. They cancelled on me 3 times, but didnt even call me to let me know. I had to call them!Then finally after a month they come out and do the work. Only to half do the job. When I asked if they were going to fix the other section of broken storm drain (that they originally said was broken) the technician told me that they did not need to because it is not broken. After they just told me a month ago that it was.Fast forward to present and guess what? That storm drain is clogged with mud because of the broken pipe. I am using roto router. I would not ever recommend these people to anyone and I tell all my friends to stay away.It was under the sellers realtor name Mary Sunderman. They took care of the costs of the so called repairs.

Su
Review №34

Always do a great job /come when they say they will /plan on using them next year

Li
Review №35

They paid attention to details. Great customer service. Very friendly.

Ju
Review №36

They answered questions over the phone, When their crews arrived, they were on time, and professional. They fixed my back gutter and also did a complete cleaning, The entire job took a couple hours, clean up was a breeze and my kids played in the yard that day. There is a reason why they have been around so long. THEY ARE THE BEST IN CENTRAL OHIO!THANK YOU DAN THE GUTTERMAN!

Di
Review №37

I was very happy with Dan the Gutterman in the solution of a gutter issue. They are great to work with and I would use them again.

Au
Review №38

A+ customer service, extremely knowledgeable and friendly. Couldn’t ask for a better experience

Ka
Review №39

We have used the service For many years and it has been done professionally

Ch
Review №40

The are a great business to work with they are family owned business excellent reputation around the columns area

De
Review №41

Could not be happier,very professionally done work,cortious and professional crew to work with and same for office personnel

Te
Review №42

BEWARE! Make sure youre home and supervising when they come to do the job. I was charged $175 for a so called completed job. I was on vacation at the time of service... Upon my return the job was completed. I dont think they did a thing as I can clearly see from my bedroom window that my garage gutter hadnt been touched. I called to complain and to see if they could come out and complete the job correctly. I was basically told to pound sand. I have to pay the bill in fear of them putting a lien on my property. Beware of this dishonest business!

Mi
Review №43

They were supposed to show up for an appointment. They never showed and never even called to let us know they werent coming.

Di
Review №44

Always dependable.

Ti
Review №45

Call them and talked about pricing they told me they are about 3 weeks out I said I talk to my wife and get back in touch next thing I know they sticking invoice in my mailbox which is against the law I called and talked and told him my son and I had clean the gutters out and there have been a misunderstanding they didnt want to hear it the lady condescending me on the phone beware this company even if I said I did want it done you think they would call me up and tell me theyre on the way or when they get up to look in the gutters they see that theyre already clean at least have the decency to ring the doorbell which I would have been told him we already did it

Information
17 Photos
45 Comments
3.7 Rating
  • Address:4358 Indianola Ave, Columbus, OH 43214, United States
  • Site:http://www.danthegutterman.com/
  • Phone:+1 614-268-0470
Categories
  • Gutter cleaning service
  • Drainage service
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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