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Express Towing
368 Buckner Rd, Columbia, SC 29203, United States
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Al
Review №1

First off Id like to start with saying what an amazing experience this was! They were very responsive and quick to dispatch! They have good prices for the services they provide. Towed and placed my vehicle without a scratch to exactly where I wanted it. Great customer service, the people on the other line were very friendly and patient with me. As I was having a hard time, they actually offered me a ride to my destination and kept a good conversation going. Appreciate the help and services! Express towing is highly recommended and will be my #1 phone call if I need their services again! (((HIGHLY RECOMMEND)))

Gr
Review №2

Express Towing is one of the most professional dependable towing companies in Columbia, South Carolina hands down! I have used their services over the years and their services cannot be compared to other towing services in Columbia. I know because I have tried other towing companies and have been very disappointed with them not being dependable when you need them the most. Thanks Scott for the amazing service....

Ry
Review №3

Express Towing did a terrific job towing my vehicle on two separate occasions, first from the middle of nowhere and then a local haul . Prompt and professional, the driver ensured my stranded family and I had a ride home. I had to have them move my car to a different mechanic after they had already dropped off my vehicle and they were very flexible and easy to work with. I hope I never need their services again, but if I do, I will certainly use them again! I highly recommend Express Towing!

Kr
Review №4

Not even a customer or utilized any service of theirs, however had a very rude experience with an employee while he was driving his tow truck. I guess I was in his way or wasn’t moving fast enough & he yelled something out of his truck. Not 100% what he said but I know it wasn’t anything nice. Called to make a complaint which I never do and the OWNER or whoever answered the phone claiming to be, was even more rude with a smart attitude about it. Horrible customer service and not even a customer which says a lot! 0 stars if I could.

Lo
Review №5

Learned a very valuable lesson today about parking illegally and having my vehicle impounded, but, I was treated with the upmost respect, I didn’t mind paying for my mistake because it was definitely my fault. The guy and the lady even had me laughing!! I will definitely use them in the event that I ever need a tow!! Thanks Express Towing!!

Ma
Review №6

Express Towing essentially extorted me today. They had my car on the lift within 5 minutes of me parking at a Waffle House. They demanded $280 dollars in cash to take it off. I didnt have that much cash on me at the time. The couple driving the truck said they were going to charge me an additional $150 if I were to make them wait any longer to obtain the cash. They then took my car to an unknown location because I couldnt pay immediately. My vehicle was not taken to the lot where they said it would be kept; Im quite sure they only took it around the block! While I admittedly parked in the wrong place, Express Towing made me pay a lot of money, and they didnt even treat my vehicle legally! The police are now involved, exposing these people for their nasty tactics.

Br
Review №7

Awesome experience! Very responsive - quick to dispatch and great pricing! Towed and placed my vehicle exactly where I needed it. Great customer service and great driver. Appreciate your help - I would not hesitate to recommend Express Towing!

me
Review №8

We broke down on the side of the interstate and needed a tow, this company was amazing! We did have to wait an extended period of time, but that was just because they were insanely busy that day... Would absolutely use them again if needed!

Ka
Review №9

We broke down with our baby. I called Scott and he was at our location within 20 minutes. He was quick and very professional!

wi
Review №10

Express Towing is one of the most professional dependable towing companies in Columbia, South Carolina hands down! I have used their services over the years and their services cannot be compared to other towing services in Columbia. I know because I have tried other towing companies and have been very disappointed with them not being dependable when you need them the most. I have been restoring a 1968 Mustang and the car has been moved around from the mechanic shop, to the muffler shop and body shop for service and Express Towing is the ONLY company that I will use and I trust that you do the same.William Garland

Cr
Review №11

You see my friends in a g35 and 350z were trying to keep up to my stang and they both crashed lol so express towing got their cars home safe and was very kind. 10/10

Ba
Review №12

Nasty & Rude...highly unprofessional!! The couple is beyond rude especially the lady, 280$ for a parking with no signs or knowledge of illegal not to mention my vehicle had to be picked up by another company to get home after being lifted while in park with the handbrake active! These people are money hungry and will watch you park just to pick your car up is how they make their money!

Am
Review №13

This company will have no problem stealing your car & holding it hostage/ for ransom. Steer clear of these thieves if at all possible.

Da
Review №14

I got my vehicle towed a couple of miles to a shop to get some engine work done. The owner was the one who towed me after after speaking to him on the ride over I noticed that he was very funny, respectful, truthful (kept it real) and just simple a good person. People like that are hard to come by these days. He also gave me some free air freshener that smell really good! I would definitely recommend Express towing!!

Le
Review №15

Amazing company with top notch service. These people truly care about their customers and don’t try to rip them off. Scott is an awesome tow truck operator. Very skilled at his craft, pays attention to details and goes above and beyond to help his customers. I won’t ever call anyone else when I need a tow or roadside assistance!

La
Review №16

Scott has been a great asset to my business! I had a huge problem with illegal parking, and non-customers taking up our very minimal parking spots. Scott started off and still is very consistent in making unannounced visits and monitoring our parking lot. His persistence and continuous visits have greatly decreased the amount illegal parking, and helped keep our parking spots open to our customers! I gave him two of my other parking lots! Thank you for your diligence and consistency Scott! I appreciate your help!

SC
Review №17

I was involved in an accident. I requested to be towed by express towing. The gentleman with the beard arrived quickly and towed my damaged car to the body shop. He also gave me a ride as long as I had a mask. He handled my car with care and even put in a nice air freshener. Will be using express towing again. The charge was reasonable for such a quick tow.

Yo
Review №18

The BEST. Periodt.

Jo
Review №19

Beware: If these guys get a hold of your car youll never find it or get it back. When I called them, they denied having my car. I went there and saw it sitting behind their fenced in yard. Price gouged me to get it back.

Au
Review №20

It was an Awful experience and very unorganized!!

Mi
Review №21

$275 for a tow because a car was parked illegally is highway robbery. Plus the fact that my son arrived at his vehicle before it was towed. He was told he could pay $300 cash or $275 to pick it up at the yard. Charging college students these outrageous fees is ridiculous. Not the way to run a business. And yes we own two business. I would hate to see what the charge is for a true tow.

Am
Review №22

Great owner, not like the other towing company express towing is cheaper faster and more reliable, I recommend this company if you need a tow, remember express towing will get you and you’re car to where you need to be safe and sound 100-%

Jo
Review №23

Person answering their phone not experienced enough to be answering a wrecker service line did not know about towing could not give me a quote and no one ever called me to give me a quote

Ea
Review №24

Great Service!

sa
Review №25

Good and very professional, they were quick and cheap👍🏻

Ro
Review №26

Going above and beyond the call of duty to help those in need express towing does it all and then some

mu
Review №27

Called for towing service and was completed fast, accurately, and professionally. Treated me with respect, courteously, and as a valued customer. Will recommend this business to my friends and family. Great Job. THANK YOU.

Ta
Review №28

Needed a fast tow on Father’s Day. Scott made our day better in a hurry! So grateful to get a quick, smooth tow & service. Wonderful people & company! Very professional. Thank you!

du
Review №29

Never too long of a wait. Kind, courteous, and super professional. Definitely among the elite, if not the top towing company in our area.

Ja
Review №30

Nice trucks. Friendly people.

Gl
Review №31

Just wanted to speak of Scott and his professionalism. He went above and beyond to help us and out of his way to make sure we were taken care of. He is one of the kindest, most helpful gentlemen I have met. It is obvious that he truly cares about his job and his customers.

Ad
Review №32

I had an interesting job I needed done quickly, moving a 3400lb commercial smoker a short ways, and most importantly, up onto a loading dock for permanent placement. I had equipment lined up to do this and it fell through on Friday afternoon. As a last-ditch effort, I called a few tow companies, and Express was quick to accommodate. Scott with Express showed up less than 20 minutes after I initially called and had the job done in about 15 minutes after that. He was extremely professional and careful in his handling of our expensive equipment and the price was less than expected. This is my first experience with Express Towing, but I know who we will call in the future. Thank you Scott and Express!

Sh
Review №33

Very prompt response time and great service. I have these guys saved on my phone now! They have helped me with towing to the garage and lockout. Highly recommended!

ro
Review №34

Company was friendly and got to me pretty quickly when my car broke down. However I asked them to take it to a mechanic that they recommend to work on my car and they took it to a place that doesn’t do engine work. So I had to pay the original $74 tow charge, the evaluation fee at the place that doesn’t do engine work and Express Towing wouldn’t work with me any more than taking $10 off the second tow fee. So I called another tow company that was cheaper. I don’t think that is a good policy of taking care of customers and doing them right.

Ju
Review №35

The owner lied about charging me $70 to tow my car 5 miles. He actually charged me $94. The tow operator was very nice though too bad he works for a bad owner.

Ro
Review №36

Excellent service. Very prompt and professional. Ill definitely use them again. Highly recommended!

Ro
Review №37

Arrived promptly on a Saturday night. Very professional and courteous. Highly recommend.

Cl
Review №38

Scott is THE BEST!!!! I wont go into the details but we had a very very unusual towing need today and Scott got to us super fast. He was incredibly kind and professional. When you are in an emergency situation or bad spot this is the kind of guy who shows up like a knight in shining armor. I begged him for his card. If I ever need help this is the man you want. Cant say enough good things about this gentle giant of a man!!!

Mi
Review №39

Owner was very rude and disrespectful I went to get stuff out my car and he told me beauty queen you need to hurry up Im ready to go and its about to rain your about not to be able to get it at all. I got there a few minutes after 2 when I told him I would be there at 2 he never told me he had 2 addresses the address on the paper I was given wasnt the address my car was at

Ab
Review №40

The services, response, and handling were very comfortable towards myself as well as my property. I saw one of the reviews on here and I was shocked.... until I viewed the rest of the reviews that particular individual left for other businesses. Some people will find that the stink they are experiencing from so many businesses is coming from the bottom of their own shoes and they will never escape the stink because they carry the stink them. The services from Express Towing was most comfortable and unlike any other tow truck experience I have delt with in my 23 years of unfortunate situations.

Sa
Review №41

If I could give 0 stars I would. My vehicle was towed by Express Towing due to a collision. While on my way to the hospital by ambulance the state trooper had Express Towing remove my heavily damaged vehicle. I called twice over the weekend to get into my vehicle and no one answered or returned my messages. When I was finally able to access my vehicle multiple items were STOLEN and all storage areas gone through.

Tr
Review №42

Didnt answer

Ex
Review №43

Thanks, Columbia! We have been serving Columbia, SC for more than 10 years! We are happy to help with all of your towing and roadside assistance needs.

Kr
Review №44

So grateful for the kindness shown to me today. I cant begin to describe how much it was needed and appreciated.

Am
Review №45

Great tow service!!

Sh
Review №46

Use them weekly for business to move assets for our business.

Ta
Review №47

The person that my husband spoke with at this company was very rude. The price to tow a bike of ours was ridiculous and he will not allow us to look at the bike without paying first. He then proceeds to ask us what my husband does for a living WHICH IS REALLY NONE OF HIS BUSINESS but my husband is disabled. He was very rude to my husband not even knowing my husbands disability at all. My husband worked all his life until he fell off a roof and became disabled due to his injuries...NO HE DOESNT LIVE OFF OF YOU...HE IS GETTING WHAT HE HAS PAID ITS CALLED SOCIAL SECURITY. GOD DONT LIKE UGLY AND KARMA BOY OH BOY WOULD LOVE TO SEE KARMA DO WHAT IT DOES BEST! VERY UNPROFESSIONAL COMPANY!

Ab
Review №48

I deal with this company on regular basis and they are fantastic with good staff that will go through anything to help you out and the service as well is on point. Highly recommended.

An
Review №49

These guys have saved my butt quite a many times. Prompt and courteous service. Hate having car troubles but at least they make it a little bit less of a headache.

Wi
Review №50

Quick to arrive, friendly service, would recommend to absolutely anyone.

Da
Review №51

Scott is the man!!! Period this man came and pulled and we was gone and less than 2 seconds. He know his business and he does that well. Thanks Scott—

Sa
Review №52

Friendly, courteous and professional staff. Good and timely service when you need it the most.

a_
Review №53

They always answer the phone and provide prompt service. They actually worked with my schedule AND the mechanic s business hours. Highly recommend the Express Towing.

ko
Review №54

Respond and act really fast prices really affordable

Is
Review №55

Extremely satisfied with service! Thank you so much for the speedy towing and low price!

Sa
Review №56

Very nice and helpful people. Pleasure to do business with

ly
Review №57

Great service !! Very prompt and super people

Ra
Review №58

They are professional and live up to their name.

An
Review №59

This people just dont have any manners dont undestand how they still in bussines

Bo
Review №60

Always very helpful and friendly. Thanks!

Mu
Review №61

Honest and reliable people

Tr
Review №62

They made what could have potentially wrecked the day quick and painless for a fair price.

Th
Review №63

Driver was looking at his phone, using his forearms to control the wrecker, weaving in an out of his lane, and damn near hit me and my pregnant wife several times.

Du
Review №64

Professional, prompt, and friendly.

Lo
Review №65

Good

Information
16 Photos
65 Comments
4.2 Rating
  • Address:368 Buckner Rd, Columbia, SC 29203, United States
  • Site:http://columbiascexpresstowing.com/
  • Phone:+1 803-348-5393
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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