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Heartland Tire
5229 University Ave NE, Columbia Heights, MN 55421, United States
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Bi
Review №1

I have a 22 year old little truck that I enjoy taking proper care of. I replaced (on my own) the inner/outer tie rods, ball joints, upper control arms complete including ball joints, lower control arm ball joints, near everything with the front end. At dropoff the individual didnt simply accept my keys and send me on my way, he asked me questions as to why I was getting an alignment. When I picked up my truck the front desk individual explained as a common practice they will dbl check customer DIY work. Well, it was discovered that I had not tightened a nut well enough. They torqued the nut to proper specification and let me know, all this with no added cost. Truly appreciate the extra care and insight provided by this shop. My pup and I will now travel with a greater sense of security.

To
Review №2

Quick service and very communicative. Didn’t charge extra for my tire install even though I had TPMS sensors that most shops would charge more for. Will definitely use in the future for auto repair needs. Also used the goodyear online ordering system to order and pay for new tires ahead of time which was great.

Ar
Review №3

They are very friendly and they make sure they get you the best price possible.

Ti
Review №4

Eric the store manager & crew, were extremely professional. He and his team saved me! I needed to get to work and they were very speedy. They have very reasonable rates as well! I definitely will be back & will recommend them to my Family & friends. Thank you

Je
Review №5

The BEST service I’ve experienced in a long time! They are professional, courteous and fast! Car drives like it’s brad new! Highly recommend

Er
Review №6

Picked up my girlfriends car after an oil change with a free oil change coupon. Was told I had to pay the difference which was $25. Don’t issue free coupon if it isn’t free. She’s had the car in before with the coupon and it was free. Why was this time different. She didn’t authorize you to use “synthetic” oil either so there should not have been an up charge.

Ch
Review №7

Eric the store manager & crew, were extremely professional & friendly & gave me prompt service at a very reasonable rate. I definitely will be back & will recommend them to my Family & friends. Thank you,Chris B.

La
Review №8

They didn’t fix my a/c the first time .. I had to come back!! I was charged a lot of money the second time! If I had’ve known it would be that much In the first place I would have gotten my insurance involved then I i stead I payed out of pocket for something I could had done for nothing!! Plus my insurance rates went up!! What they did was non refundable!! Not my fault you didn’t find the problem the first time!! Yeah I’m a woman but I’m not STUPID!!

An
Review №9

We had to have our tire repaired and tried Heartland Tire. We were greeted by Lyle and Adam. They were very kind and helpful. Adam was kind enough to explain the dangers of fix a flat to me and my daughter. Lyle was amazing with my son and the questions he had before we even went in.Overall experience was great and definitely will recommend to friends and family.Thank you gentlemen for all your help!.

Ca
Review №10

Very professional and quick service

Co
Review №11

Didn’t use my coupon and charged me full price. Shoulda been $20. When I checked my bank statement it was $35! Sketchy auto mechanic. Avoid. I called to have them make it right, and they called me a liar. Terrible customer service. Cheap shop. I wouldn’t send my grandmother there.

Jo
Review №12

Thank you to Adam C. for the great service on my recent repair on my Honda Element!I had a service quote from another local shop and felt that I was being oversold on what needed to be completed. So, I proactively sought a second opinion which was a total savings of $900.00 (75% less than the other quote).Lets start with the entire experience was different than Ive ever had at any auto shop, it was friendly. Adam was gracious to have my business and offered some recommendations for services and provided quotes for these items for consideration in the near future. He even offered a courtesy car if I needed one in the interim. When reviewing the final billing I asked if there were any current coupons and he was able to offer two $25 reductions based on the services provided. This is the best service experience Ive had in years regarding an auto repair!If you’re in consideration of finding a new shop, I would highly recommend Heartland Tire based on their level of customer service and willingness to find a solution for your repair needs.Sincerely,John

Ma
Review №13

This has been the place I’ve taken my car for years. They have some great deals for oil changes with a Black Friday sale, and they are honest people. I once took my car in because my low tire pressure gauge was on. They filled my tires, told me it was just the cooler weather, and gave me a tire pressure checker all free! Very friendly, dependable, and loyal!

Ty
Review №14

Great customer service and really reliable prices!

Ja
Review №15

I have been coming here for many years. I feel confident listening to their advice as theyve always treated me fairly. I have highly recommended this shop to family and friends.

Tr
Review №16

For those of you looking for a great auto mechanic, you need to try out Heartland Tire (formerly Galaxy Auto) in Fridley and Spring Lake Park in MN. My check engine light has been on in my Ford Edge for the last five years. I took my Edge to two different Ford dealers and they could not figure out why the light was on. I took my Edge to Heartland Tire (formerly Galaxy Auto) and they not only figured out why my check engine light was on and fixed it, they also fixed my sunroof that I was not able to open for the last year. Adam and Scott at the Fridley and Dave at the Spring Lake Park location rock and know how to treat you. So if you want out standing mechanics and customer service you need to go to them.

An
Review №17

Courteous service, knowledgeable service writers and techs, and excellent work performed! Thanks so much!

Sc
Review №18

Best service out there. Highly recommended

Ch
Review №19

People who you can trust to repair your vehicle. The staff are always friendly

Br
Review №20

Galaxy on University has been my mechanic ever since I screwed up a brake job, and they had every opportunity to empty my pocketbook. They didnt, and the store manager sat on the waiting room floor and reassembled my brake caliper for me, for free.Since then theyve been honest about the work that does (and does not) need to be done. They dont push needless work onto customers: no nitrogen fill for the tires, trans fluid changes only when necessary, oil changes per manufacturer, etc.As for the brake review, no mechanic will vouch for brake wear. No car & driver combination goes through brakes at the same rate. Its a function of use, not of mileage. Brakes eventually need to be replaced, and it sounds like the other reviewer was looking for a favorable result that would make him money.

Cl
Review №21

I recently moved to Fridley and was in search of a good auto body shop. I received a flyer in the mail and gave them a call to set up an oil change. I went in and their shop is very clean and even smells good too, lol. The wait was not long at all compared to the other auto body shops Ive been to. Heres the thing, I have been to someone previous and wasnt informed of the detailed issues that heartland provided me with. Im glad they did too, because I would have received a couple of big tickets if not addressed ASAP. The knowledge of the mechanics here are up to date and helpful to folks like myself who have very little knowledge on how to fix a vehicle, lol. Since then, I have brought in my girlfriends vehicle as well for brake replacement. Like I said, very knowledgeable and detailed in explaining any issues. I plan on making heartland my auto body shop to go too. Thank you guys! Adam, your the man!

Lu
Review №22

Great, honest, hard working staff, reasonable prices, courtesy cars and great location..

Mi
Review №23

Quick service, little spendy

Information
7 Photos
23 Comments
4.4 Rating
  • Address:5229 University Ave NE, Columbia Heights, MN 55421, United States
  • Site:http://www.heartlandtireservice.com/
  • Phone:+1 763-333-2906
Categories
  • Auto repair shop
  • Brake shop
  • Diagnostic center
  • Oil change service
  • Tire shop
  • Trailer repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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