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Auto Max
4501 Central Ave NE, Columbia Heights, MN 55421, United States
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Na
Review №1

Theyre always speedy and reliable, with great prices too. I wont bring my car anywhere else but here! They fixed my brakes and control arm on my car and are currently helping me figure out whats wrong with my AC. Thank you guys so much.

Ma
Review №2

A little pricey but excellent work its almost worth it ☺️

Bi
Review №3

I absolutely love these guys!! No appointment necessary - its first come first serve which is awesome & very much appreciated! They are always 100% honest about what actually needs to be fixed & the work done is completely sound with no further issues. If you ask them they will also make a list for you of needed repairs complete with total cost which is extremely helpful to keep track of what needs to be done. They wont try to pull one over on you with unnecessary repairs plus their prices are not only phenomenal with no hidden or surprise charges/fees but also the prices for any repairs are the best Ive found in the entire Metro area! I fully plan to take my car here for any future repairs! Top of the line shop for repairs & Customer Service!! Fantastic job everyone!! Thank you so much for everything!!!

Da
Review №4

I just give up from great service to left in the dark. Whats up.? I got a great job when Trish bid and the job got done. Bill I paid $560 for pads and rotors on a Chevy Traverse. No calipers at all. I get single disc rotors not vented ,the cheapest brake and equipment carry . About $160 ,four rotors and pads. $400 labor really. Most shops $100 per axel. I dont ever want Bill near any vehicle. Inconsistency on work . It makes you crazy.

Ro
Review №5

The customer service whats exceptional they worked with me on an issue that normally they wouldnt do. So they went above and beyond to help me get heat in my car I would recommend this place to anyone theyre fast efficient they got me in right away he drove me home and they will be picking me up and the prices are very fair Im happy to have gone to this place I looked which two other places that were even cheaper but the customer service wasnt up to par I will not be going to any other place other than Automax from now on and Ill be telling my family and friends all about it go in there and youll get an amazing experience

Di
Review №6

Wouldnt recommend it for anyone, they replaced my brake lines on my truck, they told me they it comes in a kit that includes all brake lines on the truck which wasnt true, they didnt remove the old lines from inside the frame, ran the new lines outside the frame with a zip tie, some line were rubbing against the frame which I dont think it will last long, for $ 900.00 I think they did a poor job, I also was inquiring about replacing my muffler and the lady store manager got so upset because I was asking questions about what Im getting, I will not recommend this place to anyone.

Ja
Review №7

I have been going here for close to thirty years. I will go nowhere else for exhaust work. Theyre honest and have the best prices around. Highly recommend.

An
Review №8

I recommend anyone go to they shop,they do a very good job

Na
Review №9

They dont have customer service what so ever. And the woman at the front is a jezebel.

Bl
Review №10

Great place! No BS place they only do what you want and dont try to upsell.

an
Review №11

I tell everyone, GO TO AUTOMAX for brakes or muffler/exhaust work. I swear they are $200 cheaper then any shop around. I been taking my cars here for 20 years now and they dont break your pocket.The Mechanics been there a long time along with Trish (Phones/front desk) and can get you in an out quickly. Early saturday morning is best. Trish knows her stuff, she will be honest and real. Check them out!

Mi
Review №12

Great prices and service. Some of the best prices in town on auto repairs. I have use this shop many times and they beat every other shops prices in Minneapolis every time

No
Review №13

They said $80 and then have me come back the next day just to tell me that its going to be double just because they didnt understand that they had to make new hangers even though the stock ones work fine so i ended up leaving and going to another shopi am fully capable of doing these things myself i just dont have the time anymore, or tools for these tasks

Ne
Review №14

I showed up at 7:30am on a Saturday for an oil change and was the third one through the door. I had always thought that it was a first come, first served place because they dont take appointments. I was told I had to leave the car with them because their first priority is not an oil change. So I said I would go somewhere else.Look, I get that an oil change is probably a loss leader at a place like this but Ive spent more than $2500 on my three vehicles there in the past year or so. Maybe if the guy had said Ive only got two mechanics today and we wont get to it for a while I couldve understood that, even if that were entirely a lie. Next time, tell your customers a lie and dont make them find another place to get work done. I wont be back.

Ki
Review №15

Trish is AWESOME, talk about someone who knows their stuff!! Thanks for fixing my Denali👍❤

Br
Review №16

I was referred here by an employee of Advanced Auto Parts right next door. Automax is first come, first serve. No appointments necessary. They fixed the exhaust leak in my vehicle and it was extremely quick and affordable. I will always go to them for any other future issues with my vehicles.

An
Review №17

Horrible customer service. Too high prices.

Ri
Review №18

I was referred here by a friend. I had a muffler issue & he told me they would be able to fix the pipes around the muffler rather than replace them. They WERE ABLE to accomplish this & now Im driving QUIETLY for a fraction of what replacement pipes would have cost.

Sh
Review №19

Been going here for years and years! Most Reliable and Affordable and Honest Place! Highly Recommended

Br
Review №20

Can always count on them for honest good work for your vehicle.

Gr
Review №21

Had an exhaust job done in one hour, the technician brought me back to the shop to show me exactly what he was doing! Very professional and transparent, great quality work for a very reasonable price, I will definitely be coming back and referring anyone I know looking for a shop!

ch
Review №22

I really appreciated that I was shown the issues that my vehicle had in its exhaust system. The service was reasonably priced and very fast. I also liked that they have been under the same ownership for 30 years... A shop in my community. The waiting space was small, but there was a pot of coffee available and sunshine coming through the windows You dont need a big comfy waiting area when you dont have to wait very long!

Ka
Review №23

This place was awesome. Friendly staff. Went to get muffler replaced. Got there right at 8 when they opened. Was driving out of parking lot by 8:20. Need shiney muffler and a quiet car!

Ja
Review №24

Been going there for over 20 years. Always had great experiences with Chris and now Trisha. They do great work for a great price, and if you cant afford all the repairs they help you figure out what needs to be done now and what can wait. Ignore the negative reviews and see for yourself.

St
Review №25

Best prices around. The staff is awesome, caring, and explains any issues in laymans terms

Br
Review №26

Provided great service at the best price I found anywhere. Definitely will return and would recommend

Ol
Review №27

Fantastic efficient service. They handled my repair in a timely fashion. Super affordable as well. I highly recommend this shop

Ca
Review №28

They try to overprice went right across the street and it was over $300 less than what they were gonna Charge me!

Ge
Review №29

I love my place an business with other ppl

Ve
Review №30

Checked my problem. Gave me a reasonable offer. Always quick and easy.

Re
Review №31

My second time with auto zone and as always, I’m so impressed! They always go above and beyond to be helpful - in this case, even when I’m not paying them! This time, I was in to check a battery they’d given me. I suspected the battery wasn’t the problem but since it was under warranty I wanted to check it before I spent money elsewhere. Not only did they check it right away, they didn’t charge me for checking even though it turned out that the battery was fine, AND Tricia offered to drive it to the auto repair place across the street if they did the kind of service I needed (they don’t do electrical at Automax). In addition to that, she was beyond helpful with advice about how I could deal with my car’s problem *without* necessarily needing to pay for repair! And when I came to pick my car up, she ran right out to greet me with my car key. I will definitely be back when I have a problem that requires me to spend money, since they were this helpful when I wasn’t spending any! Thank you, Tricia and Automax.

To
Review №32

I thought they were good at telling me about an issue with my motor mount after oil change but my interior was dirty on the top when they finished. I was disappointed. I was able to scrub it out

ch
Review №33

Great place great prices and also great customer service I got a Flowmaster install in my 2012 Dodge Charger and it sounds amazing

aa
Review №34

There service is great and time is money there the best in getting your exhaust system repaired in great timing

Ma
Review №35

My truck now has a drone sound. After having the exhaust redone. So I went back for recommendations. All the lady behind counter wanted to do is argue with me. Was unwilling to work with me. She said if any additional work, I would be changed. She treated me like I was stupid. Didn’t have a drone noise before. But does now after they worked on it. So much for there guarantee. 👎 Never going back there!

Ru
Review №36

Didnt fix the problem brakes still making noise

Gu
Review №37

Brought my minivan in because it was misfiring. Was diagnosed quickly and the woman at the front desk was up front with price and didnt talk down to me.They found another problem as they got into the job, but got it fixed in a timely manner and the car is running better than it has in some time. And they even saved the old parts to show me without being asked! Straight forward and fair. Win win.

Re
Review №38

Great 1st experience, they did rotors & brakes on the front for my vehicle, they were very surprised, it didnt even take an hour. I will definitely be e seeing you guys again. Thank you

Da
Review №39

Tricia and the guys are trustworthy and do very good work for a reasonable cost. Ive had several of my vehicles brought into them over there past many years as well as my daughter and son-in-law. Weve always been very satisfied.

Th
Review №40

I am praying for you Trish.

Br
Review №41

This place has great service for great prices went here to get a new muffler put on my car and it was only $120 thats pretty cheap and I was looking at there other prices for service and an alignment for a small car like mine was between $60 to $70 other shops where I live want $90 and up.

Me
Review №42

Every car Ive ever owned Ive taken to Auto Max when it needed servicing. In my opinion their services are second to none. They get you in, provide excellent service and get you out. I needed brakes, rotors and calipers and they were excellent with their services. Im a lifetime customer and referred my daughter and sister to them and they are just as pleased as I am. Thanks Trish, Bill and the rest of your professionals. Melva

Ti
Review №43

Been going here for nearly 20 years. Reasonable prices, speedy service, and they will install your parts if you want. Theres no bull here, theyll tell you like it is and do only the work you need.

Ry
Review №44

The manager lady was rude to my lady talking I came back to see what the problem is I paid my money she said $59 to my girl I got there $38 I told her she could keep the $40 she threw $2 back at me me and girl are black it seems racial she didnt speak with none of the white customers these behavior is unacceptable

Ja
Review №45

I cannot speak for anyone except myself, but I love this place. I received an estimate from my local shop near my house from CarX and estimate for brake pads for front/rear for labor/installation was $360.00. At Automax, they replaced all of the pads in front/rear for $210, including grinding the rotors. This place is super cheap! Great mechanic and showed me the brakes. Tricia was professional, pleasant,and she is very matter-of-fact. Overall, 5 out of 5 stars. Very satisfied.

Mi
Review №46

Went here for a 2nd opinion re my front end. They gave me an honest assessment. saved me hundreds! very rare to see this honest and amazing car service these days. very fair prices too! Highly recommend!!

St
Review №47

Auto Max is great. Trish and the guys are awesome.

Ka
Review №48

Dont waste your time. The coupons on their web page are tricks to get you get you in. There is a $30 service charge to look at it, then of course they tell you have issues with your break system. Rear cylinder for drums cost $30 for my car at auto zone and they are charging $110 for each. Total cost to fix was about $400. I told then no, thats to much. They came back and best they can do is now $260. Big discount from the first price. Scammers. Told them ill fix it myself and just paid the service charge.

Ch
Review №49

Absolutely the best auto repair place in the twin cities. They didnt try to over sale me or cheat me because I am a woman. I will be going here from now on as well as recommending this place to everyone.

Da
Review №50

This is a very bad, actually the worst, place and they are not honest at all. PLEASE DO NOT GO! AVOID IT IF YOU Can! You will thank me later! Their service quality is very very poor too.Below is my real experience. The old man working there told me the estimate of a brake work is $25, a few minutes later the lady in the front desk said the estimate is $30. They also lied to you over the phone to hook you up and said the pads replacement is $99 but Hide the $30 estimate fee intentionally! And I end up to pay for over $800 on the work because they did a lot of unnecessary extra work and try to make money from you!They said pads is life warranty, but did it tell you the truth: just hook you up and then you end up pay much much more for pads replacement....They can cheat me once, but never twice

Ke
Review №51

Great sevice, fast work, fair pricing I will be bringing my truck back.

Da
Review №52

I’ve been going here for about 5 years now, the best in town. Quality work at a reasonable price, Trisha is awesome and I’ve always had an good experience. Hands down the best shop in the twin cities.

R
Review №53

This place is the best they got my car right and the owner Trish is the best,fixed my car when no one could love these guys

Ge
Review №54

Dual exhaust in 2 hours? No problem. Cheap and quick. These guys are awesome!

Me
Review №55

Always get the best service and prices here! Have taken multiple vehicles here over the years and always get great service and amazing prices!!

An
Review №56

I appreciate the time that the staff took to look at my car and gave it a little fix. I came in for an estimate, which is unpaid for a lot of businesses. They kindly inspected the car, told me whats wrong and how to fix it. Unfortunately I have to go to the dealer to get it fixed, but the guy temperately stopped the problem. Just want to say thank you for an extra step this company takes.

Mi
Review №57

Awesome experience! I called for a quote on a brake job, they were the cheapest out of 6 places, in some cases by a few hundred dollars. I got in same day ( first come first serve). When I walked in all I said was I called earlier and she knew who I was, why I called and what I needed. She was still helping another customer, but took my keys back immediately to get the guys working on my car. Very nice, great service, great price, I will be back for all my repair needs!

An
Review №58

Went there to get an exhaust leak patched, they immediately took my car and repaired it within 10 minutes, and didn’t charge me a dime. 👍

Mi
Review №59

Great prices. And you cant beat the owners Trisha and Bob. Great people.

Be
Review №60

Muffler was placed incorrectly... in several days after placement discovered muffler was overly leaking... when car was brought back they caused a gas leak and claimed they couldnt fix it... had to get car towed home and they are no in way helpful or accepting responsibility.

Re
Review №61

This is a great place to work on your car. Very good people. Quality work done well a must see. Wont find a place with cheeper front end parts.

Ca
Review №62

These guys are honest and inexpensive. That seems to be somewhat hard to find in this type of business. I tend to shop around when getting auto repairs done and time and time again this place beats them all in price and service. I have never been dissapointed in my experience here.

Ad
Review №63

Customer service is very bad 👎

De
Review №64

Before I rant and bash any company I do have proper proof to back my accusations. I met with Bill,to get a water pump put on. 98 dodge Durango. 360 engine, no check engine,NO ISSUES IN 2020!! Simple job.. I know! I was rushing didnt have time to do it myself and it had to be done! And I just didnt pick any ol shop. Ive dealt here before and had AMAZING turnout. So I was comfortable from my last experience. Moving Forward. Get home and almost immediately, I get a call from Bill stating,I have a HUGE hole in my radiator .Which is impossible, because I drove it to you WITH NO TEMPETURE ISSUES! FROM ST.PAUL TO COLUMBIA HEIGHTS. 2nd call now its diagnosed as officially a radiator issue. I get to Auto Max.. ITS ANTIFREEZE LITERALLY ALL ACROSS THE PARKING LOT! I let my hood up,physically looked at my radiator and you can SEEEEEE,where whoever tried to cheat and remove the water pump,BEFORE THE RADIATOR. You could see a water pump MOLD in my radiator!AN IT CAN BE DONE LIKE THAT BUT ITS NOT THE RIGHT WAY.. IM A PAYING CUSTOMER AN IM BUYING QUALITY ASSURANCE.!! So Im LIVID,on the inside. BUT professional on the OUT until I wasnt receiving the same treatment, as if the services received were a given! Go to my truck get the receipt of the radiator less than a week old,and demanded a brand new one amongst other choice words. And I was met with more garbage from Bill. ONLY TILL THE POINT I ASKED FOR THE OWERS TO BE CALLED,I GOT RESULTS. An the issue is already long enough.. BUT, Called to speak with the owner the next day an was THREATENED with POLICE ACTION. Kid you not! All I have in my corner to make me not seem to be the bad guy trying tomake this company look bad IS AUDIO AND VIDEO! DERRICK OJ

Ma
Review №65

Very knowledgeable and easy to work with! Ill definitely be going back there again

Br
Review №66

Highly impressed. Had an exhaust leak. Fixed it within 10 minutes! I am amazed and so grateful! Young girl on a budget and they totally hooked it up!

Ap
Review №67

These guys are THE BEST!!! I went to have my muffler replaced as it fell off my vehicle after work and stopped at one of those high end muffler shop Midas and they wanted $750 up front. Needless to say as a single parent I could not afford that. I proceeded to ask that they at least pull up the muffler/wire hanger and they refused service so I drove home....draggin my system loudly and thankfully. These guys, THESE guys replaced EVERYthing for less than half the cost!!!! And thats NOT all!! When they did my brakes/pads; I had consruction in my area. Just after they replaced my brakes I was taking my kids and their friends up to Duluth. We all know thats a bit of a long drive. In any case we just made it out of town perhaps 20 minits on 35 and my left wheel was stuttering. Pulled over at a nearby gas station and the wheelwell was HOT. I knew I should NOT proceed and went directly back to the shop. The crew immediately investigated my issue and it was discovered a rock had imbedded itself in my front wheel well and I knew this be true because of road onstruction happening in my are at the time. They quickly took EVERYTHING apart; re-checked their work and Voila! Stone was found in the roter cup. They removed it within an hour and when I said how much do I owe you they said....NOTHING! They were just as worried as I about the safety and security of the children (my own included) I was transporting. Lovely!!! YOU GUYS A.R.E. T.H.E. B.E.S.T.!!!!!!! I appreciat YOU!!!

Ha
Review №68

Great customer service great prices. Ive been bringing my cars here for 15+years.

Ra
Review №69

One of my favorite auto shops, because they have intelligent employees, they know what they doing, I hardly recommended for anyone wants to save on the cost and still get the A quality.

Br
Review №70

This place knows their stuff and can get you in and out of there relatively fast.

Yv
Review №71

Prompt response and service.

Br
Review №72

I am very disappointed in the non service that I received. I work for Lyft and needed somewhere Lyft and family friendly. I already know that the way I was treated was based on race, and out of anger due to her financial woes of not having customers.I drove all the way from Plymouth just so that I would be turned away and called unruly. There was never any unruliness, I just asked for the woman to verify what type of services that her shop was going to do. I was there for brakes. She basically told me that she was not going to service me at all, and for me to leave after I asked her that question. Precision Auto Care in Plymouth is expensive but at least they are honest mechanics.Be upfront and honest about costs, baiting and switching is illegal in Minnesota, dont market a product that you cant or wont stand by. When youre a commercialized business with a license, you are not private establishment...Based on how I was treated with no effort of customer service, I do not support this business at all, unless you are Caucasian? Its obvious ..

Ga
Review №73

I stopped by Auto Max on my way to work at their 8:00am opening time, hoping that they could get me a quick exhaust repair estimate. The mechanic immediately put my car up on a lift and showed me the problem - bad resonator and rusted-off pipe connection. He quoted a very reasonable price for the repair and said he could start the work right away. I then asked the price for a coolant flush and fill, and added that work to the list. The work was quickly finished and I was out the door by 8:45am. Very happy with the process, and lack of upselling. I will return in the future.

Ki
Review №74

Very up front with you on what wrong and the price before doing the work, all so very helpful with any other questions about body work as well. I just Love this place, great job everyone

Ar
Review №75

Fixed my vehicle and cheap prices

Pa
Review №76

I have used Auto Max for 10 years and am fairly knowledgeable about cars. Ive always been pleased with the quick and friendly service. The diagnosis on my cars has been accurate, and if I do not need work, they tell me.

jo
Review №77

Automax is very reasonable on a price and theyre honest with you on what your car need

Br
Review №78

I have used Auto Max regularly for several years and have been very happy with their work. Trisha and Bill are very knowledgeable and easy to work with, and they dont try to sell you services that you dont need. I highly recommend them!

Em
Review №79

Honest pricing, great work ! Been going here for years. My car was also making a weird rattling noise and I brought it I and It was the heat cover for the muffler they fastened it for free while I had my oil changed!!!Not sure how anyone could complain !!

ro
Review №80

Hey, folks The people at Auto Max Columbia Heights provide the best auto repair service at the lowest prices in town. If you dont agree you are seriously uninformed, I have been going there for close to five years with two different cars and have only had the most positive experience.

Ky
Review №81

Ive had these guys replace a bad hub for way less than anyone else was able to quote me at. They guarantee their work and theyve even given me a free diagnostic where other places have charged $80+. Great place! Fast service!

Ki
Review №82

Customer service is horrible, I decided to not go back to this location again

Ca
Review №83

This place is very unprofessional and the people there are lazy and doesnt know much about vehicles. Theres a lady there by the name of Trish very unprofessional when I arrived Saturday morning just to replace my summer tires for my winter tires. I explain that my hub caps can be screwed on to the rim but no she insisted I was wrong and she was right She became belligerent and also she Became more aggressive and telling me that I was wrong and I dont know anything about cars that shes an expert so I decide to call the police and the end result is I will never do business with Automaxx in Columbia Height, MN ever again and I advise you guys to be aware and do not deal with the lady name Trish.

mr
Review №84

Bill and his crew were professional. Quick, a complete exhaust system switched out in undertaking 2 hours. Recommend by my mechanic at Turbo Tims. Shout out!

Ma
Review №85

Excellent service .

Ch
Review №86

Great service great prices excellent work

Da
Review №87

Aggressive lady yelled at me because tech oversized pipe and couldnt fix it for me. awful awful 60$ for 20 inches of pipe that I cant use because regular clamps wont fit. and the lady wouldnt even give me the 3$ clamps or a discount she just yelled at me and became hostile

Sc
Review №88

Great place to have your car worked on. They know what they are doing, and have great rates.

C
Review №89

Woman at counter is a b....! Bad service and overcharged for service..note..they only respond to positive reviews on here.lol lol lol

Mi
Review №90

Best prices in town!Quality workmanship.Nice people.I recommend this place to everyone I know.

Ma
Review №91

Honest an great service. Got in on same day brakes done and happy. Thank you

Wi
Review №92

The best mechanics around. They keep me on the road

R
Review №93

Seems like thats all right are you tell him to do one thing and they do another I asked them to put air in my tires and they said they will take care of it and they didnt even do none of that thats too bad for that reason I give it 4 stars

Ch
Review №94

They are good people here honest and friendly fair pricing

Ca
Review №95

Too expensive

Ma
Review №96

My experience was totally negative. I had a sales person named Paul . He called me when I was at church. When I explained where I was he insisted on talking that second. Then wondered why I was short with him. Suggesting he did not understand what happens in a church. I was at a garage a week before. Paul said I needed multiple things that were not required the week before. Then when I balked Paul said then just come pick up your vehicle . What, get bent over or nothing? I talked to the next service rep and she said we suggest the best way to do a job then back off. So unless you know your vehicle real well you will get sold services not needed is my opinion of Auto Max. Then, this might be petty but Paul kept saying OK after every statement . I mean EVERY sentence. OK, Ok, ok It really makes you question his abilities. Yet he is a mgr., supposedly

Ed
Review №97

I think they do great work

Ge
Review №98

Every time I go its a great experience! I would highly recommend this Automax.

Cu
Review №99

Columbia heights they did a gud job Ill go back

Ja
Review №100

I was in and out within 30 minutes with a new muffler and a quiet car! Great service!

Information
19 Photos
100 Comments
4.1 Rating
  • Address:4501 Central Ave NE, Columbia Heights, MN 55421, United States
  • Site:http://www.automaxch.com/
  • Phone:+1 763-571-5616
Categories
  • Auto repair shop
  • Auto parts store
  • Auto radiator repair service
  • Brake shop
  • Muffler shop
  • Wheel alignment service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:7:30am–2:30pm
  • Saturday:Closed
  • Sunday:8am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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