user
One Source Auto
428 S Nevada Ave, Colorado Springs, CO 80903, United States
Appearance

Comments
C
Review №1

Im 48 so bought 20 or so vehicles. Just had the best easy experience Ive ever had at a dealer that wasnt a friend or family owned. They didnt try to sell me just gave me solid info and were cool. All the numbers stayed the same no BS changes. Great guys Ill def shop there again. Chad

Er
Review №2

So I am a first time buyer, looked around on their website, found a really nice Jeep I wanted. Drove all the way up from northern NM just to come check these guys out, when we arrived it was all smiles and a good time. When I drove home with my newly purchased Jeep, I checked the oil, coolant, and other engine liquids to see how they were. It was my mistake I didnt check before signing the paperwork, but the engine oil dipstick was DRY as a bone. The coolant reservoir was also empty, Im lucky I made it home and was able to refill it and get the levels back up to normal. After this, I noticed that the engine had a really bad tick upon starting up, and the mechanic I work with, as well as others in a shop all said the engine valve lifters getting sticky, which could cause the engine to seize up. Then almost immediately after I decide to work with it and hope that I could fix it, all of the oil I put in the engine started leaking out, a busted oil gasket, and one that would cost thousands in labor alone to fix. I had to drive back up to see if I could exchange it or work something out, and thankfully got the Jeep back to them. Unfortunately, after everything, and testing out another vehicle, (which broke down during the test drive!) they wouldnt cooperate and work something out, so I had to pull out of the contracts, got charged a $200 cleaning fee, and a $200 restocking fee, on top of charging for the days and miles driven with the Jeep. I know thats how the business works, but damn do I feel like they screwed with me a bit more than any used car dealer should. Even when I had the car, it was stressing me out with its condition, and now Ive had to take time off of work, and away from my son just so I could deal with a bad car, not worth it to me.

Ke
Review №3

This was a wonderful experience. Very easy process and an EXCELLENT car. Kett, thanks so much! I will see you again for my next car!!

na
Review №4

Ive purchased a few parts from one source, tail lights to brakes, good price, good quality, fast shipping.

Cu
Review №5

I would bring every thing I own here he does quality work. Ill post pictures later,,, I had scratches that was on my trunk that the fire department had put on my trunk and he had removed them for me,,, thank you very much.

Al
Review №6

My previous car blew up on me at work, and being pregnant, i cant be without a car cause i have to work and be able to make my appointments. After two other places refused to work with me in this trying time i came here. I worked with Erik who is absolutely amazing. He talked with me,i explained my situation, and he stayed open later going over my options, and the next day i was in a car. He has made this expecting mother very happy after things were looking so hopeless. My payment plans are completely within in budget, and he was so nice and generous. I will always send my friends here for a car and when im able to upgrade to a truck in a few years best believe ill be back. I LOVE MY CAR AND THIS PREGNANT MOTHER IS SO HAPPY!!!!!

To
Review №7

When kett finally got a hold of me he said he tried several credit unions and I didn’t get approved so I thanked him I called back because I wanted to know why I wasn’t approved and his partner told me that he was in the background over seeing my application and decided not to even turn it in so I was lied to upfront about being denied and then was told my application was never submitted

Ku
Review №8

If you are looking a reliable and great priced truck or car, you should check them out. I bought my truck there and they saved me money. If you need your car serviced, Ryan is top notch. He does an awesome thorough job and always keeps my truck i excellent condition. I highly recommend them..no high pressure sales and excellent auto service.

Mi
Review №9

2003 Lincoln town car. Eric is a good man. He worked with me an made everything go smoothly... thank you....

Ph
Review №10

Hands down the best car buying experience I’ve ever had!I came to the dealership to look at a truck I saw online, Eric was at the front door to great me. They are taking the social distancing very seriously which was very reassuring. The truck I wanted to look at was already spoken for, but Eric helped me out with a very nice 05 Ram 1500. He let me take it out for a test drive. After I drove it and liked it Eric then took my info. I was up front with him on my credit status, he reassured me that he could find something I could work with. In a mater of minutes I was approved with a lot better deal than I was expecting. They really do care about you and are not just looking for a sale.To all the 1 star reviews about this dealership you must remember that you are buying a used car AS IS. So if something goes wrong when you drive it off.... it sucks but its on you. All I can say Is be sure that you know what you are buying. (Do your own research)I highly recommend One Source Auto for a no pressure car buying experience!

Pa
Review №11

Prices are good. Customer service is good to. No complaints.

Ky
Review №12

Their prices are fair and they took really good care of me. I bought a car that had some issues which they fixed and I owed nothing. Their mechanic does top quality work. Overall, a very pleasant place to buy a car.

ma
Review №13

These guys are awesome. My car broke down recently and I was between a rock and a hard place. Saw an ad for a vehicle I was interested in, called to setup an appointment and was running late. Called them to give them a heads up and they were super friendly and treated me great. Bought the best car Ive ever owned a few weeks ago now, and I can honestly say Ive never been happier with a vehicle purchase! Id recommend them to anyone looking for a new or used car.

Ka
Review №14

They sold us a car with a bad rack and pinon, but said they had fixed everything wrong with the car.

Ch
Review №15

The three owners are absolutely professional and great people in general.As straight forward and honest as they come. Real pleasure doing buisness with the three of them.

Su
Review №16

My husband and I just bought a Dodge Ram and Eric the owner was EXCELLENT!! Buying was easy and makes you feel welcome.

Ku
Review №17

Erik was super helpful with helping us get a new car!! Out of all the used dealerships the6 workes with us the most!!!!!! Definitely would recommend them for anyone looking for a car!!!!

ku
Review №18

I have to say buying a used car is not fun. However, at One Source Auto, Rob, salesman, was awesome. He was knowledgeable about the cars/trucks and was very upfront. Absolutely no pressure and pretty much no haggling. Rob was excellent at listening to what you want and shows you then lets you decide...love the no pressure of trying to talk you into what you dont want. They have a huge mechanic area so you know they are checking out the cars before you buy one. I met Ryan the service manager and he was awesome in helping me get some rails to have installed on the truck. I told Rob I was interested in getting rails for the truck I purchased and he spoke to Ryan to get me a price with install. The next morning, Leigh phoned with an update and asked me to choose which one I wanted and to set up a time when I was ready. The selection of trucks were great and was fair priced. I highly recommend getting the warranty they offer with a used car/truck because it does give that peace of mind if something happens. Ask Rob and he will go over the warranty which to me is a must. Definitely will take my car there for repair/maintenance. I highly recommend them and definitely Rob is excellent at what he does. The selection, pricing, customer service, and staff made buying a used car a very positive experience.

Jo
Review №19

My buying experience is not the issue I had, as far as that goes it was a pleasant experience. My issue has come after the fact regarding the extended service contract I was sold. Unknowingly the contract they sold me is extremely part specific. So when the turbo went bad in my truck, they only covered the turbo, but non of the OEM specific parts required to be changed. My mechanic had to negotiate with them as well for them to even cover the labor. After having a decent buying experience I am extremely upset to know that they are in business with a shady business such as Alpha Warranty. For history I have gotten a contract similar in wording before but never ran into any issue to have additional required components replaced that had been dictated as such by the manufacturer. Nor have I had my service advisor come to me and say that I had to pay extra and that they had to fight them for any type of coverage. I will be avoiding using Alpha any more and will be searching for a different company as the specifications for coverage where mever explained or detailed in the contract i was presented.

Mi
Review №20

Bought two trucks from here and have had. All the service and repairs done here. Connor the mechanic that works on all my vehicles is very friendly and helpful. Service team is outstanding. They never push unnecessary repairs like other shops would do. All around great place and great employees.

St
Review №21

I purchased a 2007 Honda Pilot from their Motor City location in November. I did buy it “as-is”. One week after I bought it, the check engine light came on. I’ve already spent $1500 in repairs, but looks like the Pilot will need a new catalytic converter which is more money out of pocket. I knew there was a risk in buying a used car. I just had a higher expectation of a company that was listed on True Car, and one that was pricing the car on the high end of the Kelley Blue Book price.

Ra
Review №22

Cliff is such an easy going, knowledgeable salesman! I wish I had gone to him first! I could have saved a ton of time and headache. And I love my new car! Thank you for your genuine attitude and professionalism, it didn’t go unnoticed!!

RB
Review №23

Excellent service. Ryan is great. They do what they say they will do. I purchased a warranty for Eric, in finance, when I bought my truck. recently had an issue with the truck, and it was completely covered by the warranty. Best service, best inventory, and best warranty, ever. I would recommend them, for all these, for sure.

Ca
Review №24

My bought his first car here and Ted helped him very step of the way! We couldnt be happy with the car, and their awesome staff! Best experience when buying a car and they recommend us a great place to eat since we had to drive 3 and a half hours home! Would recommend and go back!

Na
Review №25

Update:I was in no way belligerent, I was first told 24 hours for the fix, then told 3 days the very next day, I have the text messages to prove it. I ran into the customer you sold that Tesla to at the supercharger, he couldnt get the charger out of the car. It took us 15 minutes to get it off the charger.Went in to check out a Tesla Model S they had. A salesman was driving it daily at the time so all of his stuff was in it. He actually tried to talk me out of it because he wanted to buy it and I was told multiple times that he was considering buying it. I was told I couldnt drive it till I had funding for it, understandable because Im 28 and people think Im just there for a joyride. I come back the next day with a check for $29,200.00 and $3,000 cash. Passenger door handle didnt work and tires are mismatched. I ask them to fix those two issues and they wouldnt budge so I walked out. I get a call saying theyre fixing the door handle and itll be a day. Received a text the next day saying itll be 3 days. This is the second time Ive tried to buy a vehicle here and both times they had problems and they werent willing to budge on the price or didnt want to fix them. If you do decide to buy a vehicle from them get the best warranty they offer. Thankfully the deal didnt go through because I bought a new 2019 Model 3. Sad to see a dealership that didnt want my money twice.

Sc
Review №26

Weve purchased two vehicles from One Source Auto over the past two years. Both experiences were the same. Everybody is always pleasant to deal with, and there is no pressure to buy right away. The prices are good - some of the best in the Springs. And they dont have a dealer fee. The financing interest rates are a little higher than other dealers though, which is probably where the dealership makes its money. The reason for only 4 stars is just because they dont do the additional things some dealers do, such as fill the gas tank or clean the car.

Za
Review №27

Great service, fast return of your vehicle and always SUPER cheap! Connor works magic on my truck on a consistent basis! Appreciate everything this company does for me.

Th
Review №28

I bought my first car from here and had a great experience! They are friendly, helpful and do their best to work with you to get the car sold benefiting both parties. They even allowed us to take the car to our own mechanic. Definitely would recommend!

Je
Review №29

Bought a vehicle from them on Friday evening. We arrived 45 minutes before close, but Glenn, our salesperson didnt seem to mind, and the staff was happy to stay late. The car we bought was in excellent condition, reasonably priced and they gave us a fair amount for our trade. This was the easiest and quickest car buying experience I have ever had. We were done with everything in less than two hours. Totally recommend them and will be back for further car sales needs.

He
Review №30

The sales and finance part is wonderful. One of the best car buying experiences Ive had. 10 months after buying the car I had to take it to the service dept for warranty repairs. This is the worst customer service Ive had. Was told originally Id have my car back friday. Then the parts didnt come in soon enough so it was gonna be Monday! I called at noon on Tuesday to find out what was going on and was told that one part was defective and they had to order a replacement. When I called 4 hours later for another update. I was then told by the same person that the part wasnt defective but that the wrong part was ordered. Got a call when the right part showed up letting me know that my car would be done Wednesday morning. Wednesday at 11am I had to call cause the morning was almost over and I hadnt received a call yet. The same person then let me know that my car had been done since that morning!!! The communication at this place sucks balls. And it really sucks cause I liked everything else about the dealership. But I will not be returning or recommending anyone ever again

Ni
Review №31

My boyfriend and his brother both bought their cars from here and they were very happy with what they got. Ted was our awesome salesman and was very helpful. My in laws have personal ties to this dealership and we definitely will be coming back in the future.

Ja
Review №32

This is hands down the best place to get your car worked on, always prompt and professional. Connor is hands down one of their best employees! He always keeps in contact to let you know the status of your vehicle and keeps you informed on what needs to be done to get your car running like a champ!

Da
Review №33

Wonderful used dealer with great deals and vehicles. All of the staff are like family and bring out the best in every customer and every sale. If anyone is looking for a nicely used vehicle at an affordable price, this is the place to go! They also feature a full service shop so if you currently have a vehicle with problems, come by and have one of their Master ASE Certified technicians diagnose and repair your vehicle and get you back on the road safe and sound!

We
Review №34

I am beyond impressed bought my first car fro. Them today they went put of their way to get me the car I wanted at a price I needed. When the battery was dead they replaced it before we left to be sure it was safe. Everyone we spoke to was friendly and helpful no high pressure sales. I cant say enough nice things the experience was amazing! And Im in love with my prius!

pa
Review №35

We worked with Rob and found the whole staff to be very kind, professional, and accommodating. We got a great price on a 2017 vehicle that we’re very happy with. I would definitely recommend them!

Ga
Review №36

One Source Auto is a diamond among many lumps of coal and Johnny was a breath of fresh air. The first time I was there he showed me what they had in the category I was looking for but nothing was close enough that day. He told me he would watch incoming inventory for something that fit my wants and needs and call me. A few days later he called to let me know that a Ford Ranger had come in that fit what I was looking for. He was right. It fit the bill perfectly! The price was fair and my month long search was over. Johnny is the ultimate professional and a great guy. Completing the purchase was quick, simple and professional. I highly recommend One Source.

sc
Review №37

I found a beautiful Cadillac with fair price. I was taken good care of by a patient man named Ken. I do not have the best credit so he figured the best process. I love my Cadillac. I would be happy to do more business again with the company. Ask for Ken. Hell figure it out.

Bu
Review №38

I was recommended to One Source Auto’s Service Department by a colleague. My Xterra is owned outright and as a single woman it was really important that i felt taken care of and not taken advantage of,, Ryan was such a pleasure to work with, and i had no worries about any of the process back in the winter. Between Ryan, Connor and Derek i have been able to feel confident understanding the major repairs they have done for me and have truly taken care of me and my vehicle over the last 6-7 months. I am so grateful they have me ready for my 4000 mile road trip coming up! Thx for making a single lady feel safe! My future tune ups will remain in Colorado if i have anything to say about it!

Me
Review №39

I bought a 4Runner from One Source Auto and was very happy with my experience there. Justin was very laid back and made my car buying experience very enjoyable. John the owner was also really awesome. I will only have my car serviced at One Source as Ian the service manager is very friendly and helpful. One of the mechanics in the back, Connor, is so knowledgeable and works very efficiently. I will refer anyone and everyone to One Source and Im proud to say I drive One!

Mi
Review №40

Great friendly Staff all around in all departments. They have a good selection of affordable cars and will do their BEST to get you into a vehicle that is you are looking for. Good place to check out if you have NO or BAD Credit.

Sh
Review №41

I bought my Subaru Outback from One Source Auto and I absolutely love the vehicle! Everyone there is really easy to work with and very helpful. Since purchasing my vehicle I have brought it to one source auto for all general maintence and their service department is also very helpful and knowledgeable. I would highly recommend One Source Auto for your next vehicle purchase! I will be buying all my cars from them!

Sa
Review №42

Had my car serviced on at One Source and I am so pleased. I took my jeep to 3 other shops and spent tons of money trying to figure out the issue. Within an hour of being there they knew exactly what the problem was and had parts ordered and on the way. All for a great price at that! I recommend One Source to anyone for the simplest and most complex car needs.

De
Review №43

The best place in COS to either buy a car or get the one you already have serviced. Mr. FARROW is the service manager very knowledgeable when it comes to repairs. Would highly recommend it to anyone who wants amazing service at a fair price.

Ni
Review №44

Ryan and his team of professionals are truly the best around. All graduates or soon to be graduates of master level automotive programs, they really know their stuff; especially engines. But it doesnt stop there; theyll not only tell you what needs to be done, they show you and explain why, which is something I truly appreciate. Thanks again Ryan for all your hard work!

Fo
Review №45

Super pleasant to deal with and were willing to talk. Werent pushy or slimy at all. Definitely not the typical dealership. Johnny was such a joy to deal with and couldnt be happier I bought my Tacoma from them. Ian in the shop was super helpful and just treated me like a human being as did everyone else there. Would very much recommend this place if you find something worth interest. They were willing to work with you and not force you to work with them.Felt very welcome and if I need another down the road Ill keep my eyes peeled at One Source!

Ma
Review №46

Bought a vehicle from this dealership earlier this year and the warranty that we had to purchase with it, is a joke. We were told at the time of sale that we had to purchase the warranty, but was totally worth the $1140 for the warranty and we were even shown on a nice laminated sheet what was going to be covered. However, the warranty is treated more like an insurance policy. $100 just to have the vehicle looked at and then it is up to the insurance, oops I mean the holders of the warranty if they will pay for the costs. Even at that, we will probably still be responsible for at least half the repairs on the suspension if not all of it even though we purchased a warranty. In conclusion, I do not recommend purchasing a vehicle from One Source not that they would make good on getting money back for referring a friend anyway.

qu
Review №47

Great place to get your car serviced. Connor is always professional and always treats my car like his own. Highly recommend One Source Auto

Ga
Review №48

Staff started out very nice and helpful especially the finance supervisor. That was one day, the next day, complete opposite. They became very defensive and extremely rude, again especially the finance supervisor. Bargain cars at best with a bunch of excuses by the owner for bad reviews. Ridiculous all the way up. Save yourself and loved ones from going to this dealership.

Co
Review №49

Justin was really helpful, he didnt screw around with us trying to sell us something we werent interested in. He just asked what we were looking for and what our budget was then went from there. He gave us a lot of information about the cars we were interested in and was very quick with getting us in a new car! They have great cars for amazing deals here as well! Thanks Justin!

Su
Review №50

My experience was like no other. I purchased my automobile from One Source and Rob was amazing at his job along with superb customer service. When I was in need, he totally came through for me. I recommend One Source for good quality cars at affordable rates.

Sh
Review №51

I purchased a 2013 Jeep Wrangler from Rob and Nate and I cannot express how enjoyable the purchase experience was:I will try...1. They know vehicles2. They really want to find the right vehicle for their customer3. They are respectful4. They are dependable and promptLove these guys!!

Ed
Review №52

I went to visit One Source Auto to get the sunroof of my car fixed, I had a great experience there, these guys offered me great customer service, they really took care of me, they were friendly and really cared about my needs. They also honored the coupon I had that gave members of the military a 20% discount. Whenever my car needs any type of service I will 100% look forward to seen these guys and I totally recommend them to everyone, I am telling all my friends and family where to go in order to get the best service at an awesome affordable price. They were completely honest in their assessment of the problem with my car, they looked at my sunroof and it had a broke glass and they didnt create any other problem like other shady businesses do, after the assessment they said it was just a broken glass told me they needed to order the part and fix it. Yeah very honesty people.Thanks One Source Auto you guys rock. You represent the best that American business has to offer

Ru
Review №53

This place is horrible! Don, the sales manager, has ZERO CUSTOMER SERVICE! They dont honor their word or services performed. I bought a vehicle here and a warranty, but the sales manager this last time told me he wont okay for it to be fixed anymore AT ALL due to their cost... Its still under warranty! This was right after they refused to replace the faulty brand new catalytic converter they put in that had been causing issues since they put it in 2 months before! His bottom dollar is waaay more important than customer service or returning customers!!! I wouldnt recommend this place to an enemy!

Ja
Review №54

Great car shopping experience and enjoyed working with Justin and the team at One Source Auto. Needed a third vehicle and didnt want to pay high prices. Justin ensured we stayed within budget and recommended a great vehicle. If you are in the market for a quality used car and do not want the hassle of interacting with overbearing car salesmen, I highly suggest visiting One Source Auto.

Tr
Review №55

Every time I go to this service department I feel welcomed I get all of my questions answered and they even show me what’s going on with my vehicles and give recommendations I’ve had a few different technicians on my vehicles and they are all awesome I’d like to personally thank Connor, Ian, Josh, and Reagan for always doing great and timely work on my vehicles and ensuring everything is done properly

ri
Review №56

I was told they would not fix the Jeep I wanted here after pointing out major oil leaks and bushings. Tried to sell me a unsafe Jeep for my family. Would not recommend buying here unless your 100% SURE that the vehicle is safe. Good luck!

Ti
Review №57

Our family has purchased three cars (lots of kids!) from One Source auto. We trust them completely. We have even started to use their service department for the vehicles we bought new from dealers. They have always taken great care of us!

Br
Review №58

Rob at One Source made our experience purchasing a car a true pleasure. He went above and beyond what was expected and made my wife and I feel comfortable and respected. Moreover, I feel that I got an exceptional deal on the Range Rover we purchased.

Da
Review №59

Purchased a used SUV from One Source Auto and Justin S. was awesome to deal with. Such a laid back attitude towards buyers that you would think your meeting an old friend. Test drove a few automobiles before deciding but I was updated throughout the process and service was quick and easy!

Pe
Review №60

The service manager here really saved my ass the other day. I dont know what Im doing when it comes to cars, so talking to someone like Ian is really helpful. He explains everything very well and never made me feel stupid for the questions I was asking. I am now a customer for life, this was an awesome experience!

Al
Review №61

I got a Subaru Forester here about 5 years ago and then had twins and traded that in for a Mercedes. The sales men and finance team were honest and had my best interest at heart. Best car buying experience ever!

An
Review №62

I used to work for a car dealership, so I am not easily impressed, but One Source Auto has exceeded all of my expectations. I like the way they do business. Everyone went above and beyond - Justin and Rob in sales, Heather and Rachael in finance and titles, and Trevor in Service. In addition to the customer service, I bought a quality vehicle for an amazing price and got top dollar for my trade with none of the big-name dealership run-around or numbers game.

El
Review №63

My experience with One Source Auto was a great one my point of contact Justin was a great salesman answered whatever questions I had not to mention any time of day. I definitely will be doing more business in the near future. Ask for Justin if you want great customer service and easy car buy.

Sa
Review №64

We purchased a car from One Source auto about a month ago. Outwardly, it looked nice and ran well when we test drove it. Three weeks in, the check engine lights start turning on and the steering wheel shudders when driven on the freeway. We took it back to the dealership and paid $100 for a diagnostic test.After a couple days, they told us that the car needed at least $3000 worth of repairs, including the cylinder head gasket, front rotors, thermostat, and water pump. We are on the hook to pay for everything since they have you sign a contract stating you accept to buy the car as it is, which is disappointing since we bought the car in good faith, believing it to be in good condition.Please be careful when buying used cars from this dealership. If possible, ask to get the engine checked out by a third party mechanic to make sure there are no major issues with the engine. I would hate to see what happened to us happen to anyone else. It was a very expensive lesson to learn, one that we will be feeling financially for a long time.

Ja
Review №65

This was absolutely the easiest, laid back car purchase I have ever bought. I also believe theyre extremely fair. First time, in a long time, that Ive walked away feeling like I couldnt get a better deal anywhere else. Super friendly, excellent personalities there, and FAST. It went by so fast purchasing this car.

Is
Review №66

My friend who is enlisted in the army bought a 2008 Jeep Wrangler from here for 18,000 and didn’t notify him that it was a total loss prior to arriving on their lot. The actual value for the vehicle with the total loss was valued at 9,000 at the most. They screwed him for almost 10,000

mi
Review №67

Great inventory and a wonderful staff very quick to help out in my current credit situation. I recommend this company if you need a reliable and affordable vehicle. Lete was soooo nice and very knowledgeable!!!!!!

Al
Review №68

Justin was AWESOME, he deserves a raise and should be employee of the year! He helped walk us through everything and made sure we had the perfect car that we wanted! So happy with our new Altima and will definitely recommend everyone go to one source auto!

Da
Review №69

I consigned my vehicle to One Source. They detailed it, put it on the lot and it was sold within 2 weeks. I received my check promptly. Everything was up front, fair and straight forward. A welcome change from the norm!

Ch
Review №70

Best car buying experience ever. Justin sold me a 2001 Suburban in July. Fantastic to deal with. We were visiting from Texas and our Suburban died on the Peak to Peak by way. They had us in a new to us Suburban with no money down in no time and we are loving it!

Gr
Review №71

Ken was very pleasant and helpful. Test drove and ended up buying a car in what felt like an hour (already had our eyes on a couple). All the staff were very nice!

Ta
Review №72

Very poor customer service. Very disrespectful staff. Overly priced cars and they are in poor condition. I definitely would not recommend this place for anyone who wants to purchase a reliable vehicle.

Ro
Review №73

The people were great to deal with.

Jo
Review №74

I received awesome service here at a great price! I would highly recommend this place!

Ki
Review №75

Great experience and Justin was very pleasant and knowledgeable. Easiest car buying experience we have had in a long time. Would definitely buy here again.

Ki
Review №76

Buyer beware!! They sold my daughter a car with a leaky air conditioning hose. They refuse to be fair and fix it. Ryan in service was also very snippy and border line rude. Their idea of helping her was to offer her a 290.00 repair bill instead of the 400.00 they would charge a regular person off the street A direct quote from Rob in finance. Maybe its their side-business??? Sell a broken car and then charge that person to fix it???I guess regular person off the street beware too. Youre going to get charged 400.00 for a job that requires an 87.00 hose. I would highly recommend an independant mechanical inspection if you decide to do business with One Source Auto but ultimately driving passed them to a more reputable dealership would be your best option imho . In reading the other reviews... We are not alone. Bad form indeed.

An
Review №77

Excellent Service. Great people. Positive experience. Johnny and Erick provided superb customer service. I left a satisfied customer.

Ri
Review №78

I had an amazing experience here. Rob and Trevor legitimately took care of me. I can tell this is an amazing dealership. I know when its time for another car Im coming back to them.

Je
Review №79

We went looking for 2 vehicles and Justin helped us to narrow our search. He was never once pushy or overly aggressive with his sales tactics. After we made our selections, we filled out the paperwork and Erik in finance took over. Erik does a great job working with you to find the right loan. Justin and Erik made buying a car a lot less stressful!!

Ja
Review №80

Justin was a great sales man got us into a great car. They are very laid back and easy to work with.Thank you Justin we appreciate all you did.

Ju
Review №81

I have purchased 2 cars from Justin and I will be buying my third from him as well. One Source Auto isnt high pressured like most places Ive been. They make the car buying experience easy and fun! Great place.

Ny
Review №82

The people were nice, but after I financed my vehicle off the lot I have had nothing but issues with it. And now my vehicle is back in the shop for the 3rd time because the fan clutch blew up and it caused a lot of damage under my hood not to mention put me in danger if anything worse wouldve happen due to the explosion. And now they refuse to fix all the damage that wasnt even my fault! And my warranty will not cover any of it and they want me to pay out of pocket for the damage when I only had the vehicle for a month. I will honestly not ever finance a car from them again. I am not happy and very disappointed with the service especially when they cant provide a loaner when you are out of a vehicle.

Ch
Review №83

As long as I live in CO this will be where I go for all my car maintenance and help! They are simply amazing and honest with everything! Thank you One Source Auto for truly taking care of your customers!

Ba
Review №84

At first they were all very nice, we were interested in a car and they ran our credit, looked at credit report and said NO PROBLEM, then after 2 days they said there was a problem, they should have noticed the problem before they even sent it out but no, this is after they already caused our credit score to lower due to numerous hard hits on our credit report, so they offered in house financing with more than half down and they do NOT report to the credit bureau . So it went from 1,000 down to 4,000 down, and would not report back on my credit to improve it. Another issue, we already knew what the problem was with the front end, we asked if they could check out the car and fix the problem, they agreed and put certain things on the WE OWE, after speaking with their service department, they gave us a story about the noise being normal.... ummm no they didn’t MENTION what the original problem was or even bother to fix it. Buyer beware they are selling a certain vehicle that has a front end issue. ( during our test drive we had a mechanic check it out and did research and it’s a common issue with this car ) they proved to be dishonest and quick to get nasty when you decide to take your money somewhere else.

Cy
Review №85

David and Eric were both very professional and took the time to go over everything to ensure we had an awesome experience in buying my gorgeous VW Passat! One stop shopping and an awesome interest rate with an A+ warranty plan. Could not have asked for better sales and financing. No deductible if I take the car to them for service. Great people!

ju
Review №86

Had an excellent experience at AutoSource purchasing car through salesman, David Palm. It was a low-pressure car-buying experience with good service and personable staff. We are very pleased with our decision to purchase at OneSource.

Be
Review №87

Excellent service, helpful staff, outstanding salespeople. They will work with you and your needs!

Jo
Review №88

I absolutely recommend this dealership because I was treated with respect and people there are very helpful. Ken was the sales rep that helped me and I am very grateful for all his help. Thank you!

Jo
Review №89

Great service ian and Daniel are great techs and do an out standing job would 100% recommend them and the company

Br
Review №90

Great staff and great customer service. I take my vehicle here everytime to get it serviced. Conner is a technician there and he takes care of me everytime. He is an awesome guy and has an awsome staff around him. They take care of every need I have and get me in and out as fast as possibl . I would highly recommend to everyone to trust them with your vehicles needs

Iv
Review №91

I sincerely mean it whenever I say the staff at this dealership is amazing. They are super friendly and they definitely made me feel like I was welcome at the dealership. The reason I am leaving a two star review is because of the vehicles that they sold me. Yes I did just say VEHICLES. So what happened was that I went ahead and bought a 2009 328I BMW from them. After driving the vehicle back home, which was a 4 Hour drive, the car died half a block away from my home. I did not purchase a warranty with this vehicle but I was hoping that the dealership would help me with finding out what was wrong with the car and repairing it. They did try, but after a week they came up with nothing. They told me that there was nothing wrong with the car, so then I asked if I could trade in the vehicle since I knew something WAS wrong with the vehicle. They told me sure and I went ahead and I picked out a 2009 Subaru Impreza. But again, I guess I picked another bad car because less than 24 hours after having the vehicle the AC compressor broke. This time though, the dealership couldn’t help me with the repairs. Believe it or not the AC compressor on that car has cost me more than $800 to repair. So again, the reason I am leaving a two star review is because the cars are not well inspected. BUT SERIOUSLY if the staff members worked at a different dealership with better cars I would undoubtably buy a vehicle from them. They treated me and my family with respect and hospitality. But, once again, their cars are “lemons”.

Me
Review №92

One Source Auto is the most friendly and honest Car dealership Ive ever went to. They sure do care about their customers and dont push you to hurry up and buy a car they help you find what you want and make sure its what your really looking for. So we purchased a truck it was everything we wanted just no tail gate (no big deal). So after we purchased it we went back in after couple days to bring some paper work. The boss noticed my husband and told him he had something for him. The boss bought a Tail gate for us, and he has been searching since we drove off the lot. I will recommend this dealership too everyone that wants the BEST prices in town and CARES about the CUSTOMERS !!

Ta
Review №93

I love the people at this place! We struggle with credit issues and they worked very hard to help me get me and my family into a minivan, and stay within my budget. I will definitely be going back to them for any future purchases.

To
Review №94

Very great place. Justin helped us and he was super helpful and amazing. Definitely suggest going there

US
Review №95

Great experience from all the folks at One Source Auto. In fact I will be going back to them next year to buy another car. I usually hate to go anywhere near a car lot. This place was simple, honest, and easy to do business with. Don, our salesman, was proficient and a no bullshitter. We went there to look at an older MB CLK550 AMG which could either be a dream or a nightmare. They were flexible with us in getting the car to our mechanic to be inspected and worked with us in arriving at a deal on the vehicle. While we did not finance the vehicle we did talk to Erik in financing (professional, experienced, friendly and again, no bullshit. ) who helped us decide about a warranty. The manager also was a straight shooter and we signed the contract feeling positive. Everything that they said that they would do...they did it...they did it all and on time. Never did I feel pressured or hurried or that they were working me over; what a wonderful thing. We have now had the car over a month and when I look back on my experience I only have good thoughts. We highly recommend One Source Auto.

De
Review №96

Website, Front door, and salesman states they are open until 6.; I arrive at 5:35 and no one around. Wasted my time and gas as was interested in two different trucks.

Jo
Review №97

Had a previous employee even tell me that he would never buy a car here...they do enough to get the car off the lot, then it will break..is there a way to rate .5 a star??

Jo
Review №98

I purchased a truck from One Source Auto and there was an issue that came up with the vehicle.When I called the Dealership and explained what was going on with the vehicle, they were very helpful in correcting the problem, even though we didnt buy the extended warranty.We are very grateful for all of their help and we gladly recommend that if you want to purchase a vehicle this is the place to go!

Ka
Review №99

They were all incredibly friendly and willing to work with me to help me get the truck I wanted that day.

Vi
Review №100

My daughter Pati and myself went in to the dealership on Wed. June 17 just to look at a 2001 Mercedes SLK 230. My daughter had taken her car in to a dealership down the road for a recall, so to kill time we stopped in Import Specialists, we were there long before they open so went and ran some errands after looking at the car. When we came back we were met by the nicest people. No high pressure, of course I had pretty well decided on the car at that point anyway. Test drive just sealed the deal. It was easy from there, they were just so pleasant and explained everything in detail, making sure we understood everything no hidden crap. No dealer handling fee either. Fabulous people to work with, my daughter will be going back there in a few years when she is ready for a new to her vehicle. Thanks for the wonderful buying experience. Renewed my faith in the business, nice to know there are honest people out there.Thanks again, Virginia

Information
14 Photos
100 Comments
3.8 Rating
  • Address:428 S Nevada Ave, Colorado Springs, CO 80903, United States
  • Site:http://www.onesourceauto.com/
  • Phone:+1 719-424-7974
Categories
  • Oil change service
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:10am–4pm
  • Saturday:10am–4pm
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Similar organizations