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Larry H. Miller Toyota Colorado Springs
15 E Motor Way, Colorado Springs, CO 80905, United States
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Jo
Review β„–1

My lease was ending, and I was set on buying the car out when the time has come. I called the dealership and spoke with Josh who was great and without a doubt the best experience I’ve had there. Answered all my questions and made the process simple. Been apart of the Larry H Miller family for the past 3 years and Josh has reassured me to come back in the future. πŸ‘πŸ‘

Br
Review β„–2

We had a great experience today at Larry H. Miller Toyota! Our Sales consultant Tylar Johnston was professional and chill. He was on it 100% of the way! And the Financial Manager Bryce Bervig was honest, friendly, and just down to earth. We got a great deal and a great experience. I call that a win! πŸ†

Co
Review β„–3

My husband and I experience at LHM was wonderful. We worked with Nick and Jaycee. Nick and Jaycee were awesome! They were so welcoming and made us feel like we weren’t at a dealership. Also, they answered any questions we had about our purchase. If anyone is looking to purchase a vehicle, go to Larry H. Miller at East Motor Way. Ask for Nick and Jaycee. You won’t regret it!

Ri
Review β„–4

We were in Colorado visiting and our Lincoln MKS started making a bad sound. It was Friday and the Lincoln dealership could not even diagnosis what was happening to start repairs and we were to leave Thursday. Mr. Burrows was our salesman and very helpful in calming our anxieties. We bought a Toyota Highlander and are really enjoying it. No complaints - all good!

Sc
Review β„–5

I came from out of state, and they even picked me up from the airport. 5 Star treatment from start to finish. Whos next?Thank you.

Da
Review β„–6

I had a very pleasurable experience buying a Tacoma at Larry H. Miller Toyota of Colorado Springs. The staff was very friendly, helpful and professional. I really appreciate not being pressured into a purchase. With Toyota the vehicle sells itself anyway. JB, my sales person, was a terrific help and someone I could relate to. This was my second purchase from this dealership and I will definitely buy my next vehicle from them again.

Ji
Review β„–7

My wife and I went to inquire about purchasing a Toyota Highlander. Upon walking through the door, we were greeted by Nick Knight. From the initial visit, to the communication, purchase process, and just his overall professionalism, and candor, Nick really made the whole process extremely easy and efficient. He was extremely knowledgeable and helpful throughout the whole process. We especially appreciated the communication, as he texted and emailed us updates with regards to the status of our car. We had a great experience with Nick, and if we were to need another Toyota in the near future, well make sure to look for him again.

Ma
Review β„–8

Went in on Monday Aug. 2nd with my son after work like around 6pm and even though it closes at 9pm and a lot of you know how long the process of buying a car is, we were treated with the most respect. Jarrod helped us so much and went above and beyond staying with us all the way to the end way past closing time and he didnt care, I truly appreciate him and the whole staff of Larry H. Miller Toyota. This is home for us :)

Ki
Review β„–9

We had a wonderful experience with Nicholas Knight when purchasing our new Tacoma. He kept me updated on when the vehicle arrived and was very accommodating getting us in to get the paperwork complete. I would highly recommend asking for him if you are in the market for a new vehicle. I love my new truck! Our trade-in experience was amazing as well! Thanks Nick and Larry H. Miller Toyota for excellent customer service.

Lu
Review β„–10

I had a great experience here with Abraham purchasing my 4runner a couple months ago. He gave me a thorough review of what was on the lot at the time since i was initially looking to purchase a truck. After checking out a few other spots I came back to toyota for my final purchase since I really enjoyed the quality of service from Abraham and the great benefits that come from purchasing with Toyota. Great location!

Sa
Review β„–11

Jarrod Staggs was amazing. He helped us get an incredible deal for our Rav, and got us into the perfect family vehicle. The process was incredibly fast & painless. We will absolutely be calling Jarrod for our next purchase !!!!!!

Ja
Review β„–12

James walked me through the process and made me feel like I was buying from a friend not a slick hair car salesman. Highly recommend

Je
Review β„–13

Overall very helpful, knowledgeable and friendly staff. We didnt feel pressured at any point to move forward. They were able to work with us to get us into a new vehicle at the price we wanted. They thankfully had the vehicle we wanted in stock and from test drive to signing financial paperwork everything was very smooth and stress free.

Al
Review β„–14

Eric Rickerl was AMAZING to work with. I was looking for a specific truck that is in high demand and he found one! He was quick with sending me the information on it as well as all my options for financing or leasing. He was also so friendly and patient with the whole process. Definitely recommend working with him when looking for a vehicle!!! Thank you Eric!!!

Da
Review β„–15

Had the absolute best experience getting my new Tacoma from Nicholas Knight. He was super friendly, easy to deal with, straight forward. and got me EXACTLY what I wanted. The entire purchase experience was top notch. My wife and I already love our new truck and were planning some great mountain getaways!

Br
Review β„–16

Andrew and Theron were exceptional.! They were kind, patient, and efficient during my visit. Thanks again to the staff!

Th
Review β„–17

We were so pleased with Jeffrey in locating the exact vehicle that we wanted. He really took the time and effort to make sure we were satisfied. He also went the extra mile to go ok certain over the vehicles features and answer our questions. Thanj you so much!

Lo
Review β„–18

Josh did an amazing job he helped me find me dream car and I am so happy with it thank you.

ty
Review β„–19

Salesman was quick to get everything done and work things out? Everyone was very friendly and showed support to military.

sw
Review β„–20

About a week ago I went in to Heuberger Motors to make a deal and purchase a vehicle. The experience was less than satisfactory. I found what I was looking for at Larry H. Miller Toyota, spoke to one of the coolest guys ever, Justice. He made the car buying experience beyond good. Talked me through everything about the vehicle I was looking at. Was kind and courteous. Had a great sense of humor. If he hasnt gotten a raise he deserves one. That night he stayed past closing until paperwork was finished and keys were in my hand. Taking care of everything I wanted from the deal. Couldnt ask for a better experience in making such a big purchase. The finance manager, I cant remember the name of at the moment, was also extremely helpful and patient with me. They took great consideration and care, and took care of my concerns. Would highly recommend stopping in and talking with them.

Ge
Review β„–21

I’ve been to a lot of dealerships and had many vehicles, this is by far 100% the best dealership I’ve ever dealt with. These guys are extremely professional and make the customer their priority. Nicholas Knight and Andrew Brayshaw are the best and you should definitely deal with them, they went above and beyond to take care of me and got me out of a bad deal with a previous dealership. No BS take your business here and go see Nicholas and Andrew!!

El
Review β„–22

Josh did really well in answering the questions and concerns I’ve had about my new car. Although the check engine light came back on after I was told it was fixed, Josh told me to bring it in on Monday morning and the service center will fix whatever the issue is. I enjoyed meeting Josh and Marcus!

Cl
Review β„–23

Thank you JB for helping me purchase a car! I will send anyone needing a car to Larry H Miller Toyota.

An
Review β„–24

We had a wonderful experience buying our truck here. Our salesman Justice was fair, honest, and was a joy to work with. Bryce, the finance guy, was also great. They worked late to take care of us. They really care for their customers! Highly recommend.

Mi
Review β„–25

No pressure. No bloated sales. No surprise add-ons. No pressure to purchase items we didnt need. This was my first trip to purchase a car, and I encountered zero of the problems here that I was prepared for. We even found a used car that we wanted at a reasonable price in this sellers market. All in all, Im glad I chose this dealer as my first stop in my search for a used car.

Re
Review β„–26

Dan Morgan is awesome! He wd make a time to sit and go through with you on your auto details. You have to buy from this place!It used to be a cold place with men intimidating you. This year I did not feel intimidated by anyone here. Thanks to Dan Morgan. See Dan!

Am
Review β„–27

Definitely will be back again. Nick did a phenomenal job at explaining the steps we would have to go through for the buying process. He was very helpful throughout the process & I could tell he was coming from a very genuine place..which you don’t get all the time with salesman. Overall amazing experience & will be coming back to Nick for me & my family’s future cars.

Tr
Review β„–28

Eric Rickerl really went above and beyond for us. It took us about 6 months from our first test drive until we finally made the purchase. Throughout that time he was very patient while keeping in touch with us at the same time. We were very apprehensive about buying a new car and Eric had what it took to complete the deal. He even came in early help me install a few additional items I order for the vehicle several days after the sale was complete. I would highly recommend Eric Rickerl if you are interested in purchasing a Toyota, he will treat you right.

Br
Review β„–29

JB is so knowledgeable and personable! He treats you with respect and kindness. In return making the process of car selecting and buying a breeze. He deciphers your personality and helps you buy the right car that will fit everything you want or need!I would 10 out 10 recommend everyone try and get JB when they come to Toyota off motor city in C springs

As
Review β„–30

ERIC RICKERL did a fantastic job helping us find our new vehicle. From searching all of Colorados inventory to signing the final paperwork, he was thorough, efficient and transparent throughout the process. We appreciate him taking time to explain things to us and advocate for us. We HIGHLY recommend ERIC RICKERL, as he is a great guy and knows exactly how to help!

Le
Review β„–31

Working with Jarrod Staggs was great!! Thank you so much Jarrod for friendly experience!!

To
Review β„–32

I have mixed feelings about this one... They had the make and model fall into my lap which was great! It even made it to the dealership earlier than expected. I was pretty excited. Jerrod was great on getting a hold of me right away and saving it knowing it was exactly what I was looking for. Its a gorgeous one for sure. I can thank him for all of this happening.But then when it came to my trade in..... They got me pretty good. I should have just sold that myself knowing when they are going to make off of it from what they were willing to give me. I know dealerships are known for low balling customers, but I thought they were going to be better than everyone else. Lesson learned.Overall, I got the vehicle Ive been dreaming about for the last year and its been exactly everything I was hoping for! So in that aspect, thank you for making that happen. Also, got a great financing deal that they said doesnt usually happen so that was great too, but they seemed slightly bitter about it. But when they say they are there to service you and help you get the things you want/need, I didnt feel that so much. They dont really work with you on any deals even though there is always room for a deal with how everything is so marked up in this current market. I felt like a cheated my car that has been nothing but good and ran/runs great, but gave me just a little over what I would have made scrapping it after an accident or something... Pretty disappointed on that.Decent dealership, but I think Ill sell my own car next time...

Vi
Review β„–33

I was very pleased with the service I received! I want to say that two young men by the name of Abraham and Nick were absolutely amazing!They were both knowledgeable and had the best attitude I have ever seen! A person can tell they both like their jobs because they do it extremely well! That being said I am very happy with my new car! Thanks guys!!Vivian Vidana

Ch
Review β„–34

I had a great experience here. I worked initially with Jaycee Cartmell on a Highlander Hybrid and she gave me very competitive numbers right from the get go. We had a small snafu regarding multiple security deposits on the lease and payment but ultimately everything was resolved and we got a great deal on the car. We also worked with TC Moran the sales manager and he was really good to work with. The best part of the whole process was that they delivered the car to us all the way up in Lakewood Colorado and we had out papers signed in probably 15-20 minutes. I would definitely shop here again in the future.

Rh
Review β„–35

My sales rep was attentive to my needs and helped me get into a dependable car that will re-establish my credit and keep me and my grandchildren safe. Bryce worked with Justice and the general manager as a collective team to figure things out for my circumstances and unique situations. I was treated with respect and it was awesome to see this place kid and environment friendly. Customer sevice counter treated me so kindly. I am blessed beyond measure and I know I will absolutely love my car through the next ten years if not more. I would recommend this dealership to anyone and I AM a real person and was not paid to write this.Thanks for reading.

an
Review β„–36

I recently been my a search for a car. When I walked in the dealership, I was greeted by Tyler. He was really great. Tyler was (is) professional, knowledgeable of inventory, willing to search for me, while returning all my calls and texts promptly. I cant say enough about him as a person -- and that reflects in his professional life.

Am
Review β„–37

I brought my car in because it would randomly lose power before I tried to start it. The whole process took almost two hours and they said we charged your battery, but found nothing wrong with the car. There was no need to charge the battery. But I dont even think they did that. The employees here dont know anything about customer service at All. Do yourself a favor and go to the north location.

Nd
Review β„–38

My truck come with 2yr service and on my second service (10000mile) they did not top off all my fluids. My windshield washer was empty the first week after that service.makes wonder if they just checking the box to get over the free service that Toyota offers. From now Im going to check everything before leaving that place or go somewhere else.

Da
Review β„–39

Sales person was great. So was the price. BUT the delivery was way too long do to the Sales manager taking forever to check the paperwork. He has to be at work so he gave no consideration for the customers time.

Br
Review β„–40

The overall process was enjoyable with not a huge amount of pressure to purchase. We were able to test drive several vehicles and once we decided on a vehicle the sales people worked with us to get a reasonable price. They went out of their way to make the entire process as painless as possible,

Mt
Review β„–41

Got my new RAV4 Hybrid here! After so many excuses and poor service experiences at different dealerships I met Tyler Johnston. He is both personable and professional. His level of service was above and beyond from the first phone call. I will recommend him to everyone I know. Thanks for making it a great shopping experience, Tyler and Toyota Colorado Springs!!!

KE
Review β„–42

Jarrod Staggs worked with me to get the payment my family and I could afford with a child on the way. Very respectful, professional and helpful for my specific needs. Great communication throughout the process.

I_
Review β„–43

Professional, communication was pretty good. I went in to purchase a new Toyota Corolla Hybrid and the sales team was ready for me, the car was clean and fueled ready for purchase. After the test drive I felt Like Toyota manufactured a great Car. Sales team gave me a fair market value for my trade in and with the discount from Toyota I felt like I got a good deal. I had some miscommunication at first but Bill, Austin, Nick, JB, Kassie, and Ariel did their best to ensure I understood everything. Thanks to all of you for clearing things up and making another of my car buying experience worth it.

Tr
Review β„–44

Working with Jarrod was great. Flexible around my schedule and very responsive to any questions I had. Would happily purchase another Toyota from LHM!

Cy
Review β„–45

My experience buying a car from Larry H. Miller Toyota in Colorado Springs, absolutely exceeded my expectations. I needed a dependable vehicle, and Nick Knight made sure that was what I got! He listened to what I needed in a vehicle and worked diligently through the entire online purchase process. His professional attitude and attention to details are very impressive; no questions that I had went unanswered. The Toyota RAV4 that was delivered to my doorstep was in excellent condition; I couldn’t be happier. I am now a very proud Toyota owner! Thank you Nick Knight :)

Th
Review β„–46

The staff at LHM was fantastic and great to work with. They ordered my new 2021 Sienna and then gave me a great deal on my truck and the best interest rate around. Great job.

Ma
Review β„–47

Anyone that knows me, knows I hate shopping. Im more of an in and out kind of gal. My husband and I worked with Christine to get our 2021 Tundra and she made it an incredibly pleasant, no stress, no hassle experience. She didnt under sell or over sell anything. Shes a straight shooter, and I wish she would PCS to Alaska with us so we can get our next vehicle from her.

Em
Review β„–48

Jarrod has been absolutely phenomenal with us during both of our new car purchases here at the Toyota on Motor Way. We always appreciate amazing customer service and honesty while purchasing and someone that will work to get you the best deal for your money. We are a military family, love this dealership and our new Highlander. Thanks Jarrod for everything!

Ti
Review β„–49

Awesome experience, Andrew Brayshaw helped us & was amazing to work with

Ma
Review β„–50

Check your paperwork!! The finance department is probably one of the worst Ive dealt with in 3 states and almost a dozen dealerships. I purchased a 4Runner in April and told them I was moving soon. This is important because the finance guy chose to add a service package, to pad on more money ultimately. I specifically asked him if this service contract was transferable to other places because of the upcoming move. Almost 4 months later my service warning popped up so I made an appointment with my local Toyota dealership. I went through all of my paperwor, found the name of the company and called them. I attempted to reach finance after my conversation with the company because its not transferable. Our salesman also offered a windshield replacement that the finance guy said would be free, but turns out we were charged $450 for. Oh and they threw in a replacement key contract for $400 but, again, never said anything. THEN, good luck getting anyone from finance on the phone. They literally never answer it. So to the GM: I either want $1000 sent to my bank for all of these extras that I either never asked for or agreed to; or you owe me a new extra key (I was only given one) and a service contract I can actually use where I am now. Either way, terrible customer service and shady behavior on the part of Paul Quintana. Thank god I moved because this entire transaction with him would be why Id never buy another Toyota again.

St
Review β„–51

Tyler has been looking for a used vehicle for me. Im not quite ready to purchase anything yet, but hes been a great help with answering all the questions Ive had and sharing with me any sales or new vehicles he finds in my price range. So if youre looking for a new or used vehicle ask for Tyler J. He will take great care of you!

Mo
Review β„–52

I found myself carless and knew exactly what I wanted so I called every dealership between Colorado Springs and Denver, and because of the car shortage, I was looking at 1-2 months of wait time. When I called here the first time, Jarrod remembered what I was looking for and called me the second one reservation fell through. He was more than accommodating working with me while I sorted everything out in order to obtain the vehicle as soon as possible. He also was the most knowledgeable sales person I talked to after calling every every dealership between Denver and Colorado Springs. Very happy to have a car again and couldn’t have asked for a better experience.

bo
Review β„–53

I ended up waiting barely shy of 3 hours for my first 5000 mile service on my new Camry. Others around me I could hear talking about the long wait and were becoming upset. When my service was finally done the Service Advisor was apologetic about the long wait and mentioned they had a Technician that was sick and called off of work. My appointment was at 1pm. I would figure that if the service was running later than normal that wouldve been discussed when I checked the vehicle in. My vehicle wasnt touched for 1.5 hrs because I received the alert on my phone app when the vehicle was moved. I did not receive a multi-point inspection sheet and the invoice I did receive states right on it, that I would have the inspection sheet provided and discussed, which did not happen. The Invoice I did receive has a few areas to place measurements that were blank. I have received the multi-point inspection sheets from other Toyota dealers, prior, when I service my 4Runner and they have been thoroughly discussed with me. This time the only response I received was that everything is good! I would hope for a new vehicle it would be but not one thing was discussed with me of what the 5000 mile service covered? It really makes me wonder if I got a through 5000 mile service?

Je
Review β„–54

Amazing experience! Jarrod went above and beyond to make our car buying experience phenomenal. For my wedding present my husband searched high and low for a Lunar Rock TRD Pro and they were impossible to find and if you could find one, it was marked 1000% up. Jarrod and Larry Miller got us on the list and got us allocated my dream car which just got in today! Amazing customer service and the perfect car!!!

Br
Review β„–55

Jarrod Staggs was amazing to work with. I flew in from out of state and he made the entire process so simple. He went the extra miles on his day off to make sure everything was going to be ready when I arrived. On top of all of that he came and picked me up at the airport which was a huge help. This is the only dealership not charging a premium on trucks right now and I’m thrilled I found them. Highly recommend working with Jarrod and his team!

El
Review β„–56

Erik is amazing person and best person to work with. He is knowable and great with customer service. He is helped me out so much and what to get! One of the best guys there!

Ca
Review β„–57

This is our 3rd time buying from them and each time we have had 100 percent dedication from everyone involved. We highly recommend purchasing from Larry H Miller Toyota on Motor City Way.Thanks again,Cathy

Te
Review β„–58

We had a very positive experience buying our 2021 Toyota Avalon Hybrid. We had the pleasure to meet and work with Jarrod Staggs. He did a great job answering our questions and explaining all the technical aspects of the car. Car is definitely a β€œsmart car”!

El
Review β„–59

While traveling home to Virginia from Colorado Springs, a check engine light came on. We drove 20 miles back to this dealership. It was a Friday morning and we did not have an appointment. Keirsten the service writer and Stone the mechanic along with the whole team worked very hard to fix the problem with our car and get us safely on our way. They were even very kind to our dog who was traveling with us! Many thanks to this great team of professionals!!

Ta
Review β„–60

James was an amazing sales representative. He kept us informed of the process the entire time, listed to our wants and needs, and was just a down right great person to work with. Thank you James for making our car buying experience positive.

Ch
Review β„–61

Friendly service. Tried saving time on paperwork and waiting on the floor by getting qualified financing and giving all information necessary the previous Friday. My wife and I traveled 640 miles one way (from Fort Scott, Kansas) under the impression that it would be beneficial to trade up as a returning customer. Upon completion of signing all the paperwork we were given 2 WalMart gift cards as a show of appreciation for traveling so far and choosing Larry H. Miller Toyota to purchase our new vehicle. They were $5 gift cards. 23 hours driving 1280 miles total round trip. The appreciation shown was $10.Nothing special or different for pricing or savings than other Toyota dealerships. I was even refused the military discount I inquired on. Overall a bit disappointing and a tad insulting after being on the floor for 3 hours (a period of time we thought had been circumvented the previous Friday). We like our vehicle (which we could have bought locally, and should have, saving $150 in travel expenses and 23 hours traveling time) but wont make the mistake of returning under such pretenses. Thanks for the gift cardsπŸ™„.

Je
Review β„–62

Verry disappointed with the service center. They wanted to charge over $3000 in labor just to replace battery & wiring harness. Thats highway robbery! Please shop around before you decide to go to this place!!!!!

Tr
Review β„–63

Jarrod was a phenomenal sales rep from beginning to end expediting the process of getting my 21 Tacoma. Was friendly, and knowledgeable with regards to explaining the features, TSS functions, and paperwork went by quick. I was in and out within an hour. Highly recommend Jarrod.

Jo
Review β„–64

The service department is horrible... Last oil change on my 17 Tacoma was performed by this dealership. I went to do an oil change today and the oil filter housing teeth shattered because the technicians at this dealership overtightened it. Now the Tacoma is sitting in the garage without being able to be used until I can get an impact wrench to remove this semi-destroyed filter housing. Dont use their service department since they dont torque filter housings to spec.Edit: I got a call today from a Service Manager at the dealership and they offered to make it right. I already purchased a new replacement oil filter housing and a few other tools to make removing the old housing a bit easier. I was able to finish the oil change today. Since they offered to help, Im upgrading this review from a one star to a three star. I still wouldnt take my Tacoma to this dealership for maintenance unless there was a recall.

rd
Review β„–65

JB Burrows the sales person did an excellent job, the Finance person was helpful in completing the paper work. I feel there needs to be more transparency in cost breakdown, especially when taxes, title, and additional items are included. I found a nice truck so am thankful for their help.

Ro
Review β„–66

Decent service department but I got new rims and tires for a 4runner that was 3 months old and they kept and then lost my original sets. After 4 months of asking what happened, I just settled for a full size spare (just the tire not even a wheel) to match my new set. They do decent work but keep your eye on them.

Ry
Review β„–67

Great experience on my new 2022 Corolla. Easy to work with, no hassle or hard selling, excellent service...

Ha
Review β„–68

Nick Knight was absolutely amazing. He truly goes above and beyond to provide the best customer service. If you need a new car or are looking for something specific get in touch with him and he will help you out.

To
Review β„–69

Awesome staff. They were all great and very helpful. They made things very easy and effortless

Ik
Review β„–70

Awesome stress free event. Recommend them highly Jaycee was great

J
Review β„–71

I made contact with Justice in the sales department and he met with me and wife at the agreed time. We were looking for a new Camry and Justice was able tolocate one for us very quickly. He and Bryce in the finance department made the purchase of our new Toyota go smoothly. I highly recommend this dealership. Thank you so much!

Ra
Review β„–72

I got a great deal buying out my lease! Erick and Paul were very helpful. It was a bummer having to pay a bunch of fees to buy out the car but that’s just part of the process. Otherwise, great!

Mi
Review β„–73

Bought a 2021 Supra 3.0 from Larry H. Miller Toyota--a sale facilitated by JB Burrows, a sales associate I was fortunate enough to meet that particular day. I stopped in to look at the car, but really to meet JB... mainly because Im usually as interested in forming a relationship as I am buying a car, which is almost a byproduct of the ritual. He was accommodating and personable. So, I looked at the car, told him Id be back after a few stops to look at other vehicles...and sure enough, I did return. There was a nominal hiccup with the price, which he offset to my satisfaction and had all the paperwork done in under an hour. He made sure the car was detailed before I left the dealership--and even lent a hand to make sure it was done right. I have a follow up appointment so they can take care of some cost effective, worthwhile additions to the car and to activate the navigation--necessary because I have a terrible sense of of direction. But, I now know how to get to one of the best auto dealerships in the Springs. If you are looking for your next ride, give JB a call.

Sa
Review β„–74

Great experience with Larry Miller Toyota. Was able to find the perfect truck for myself with the help of Mr.Youngblood. 10/10

Sa
Review β„–75

Shane was phenomenal with taking care of us at Toyota! He made sure I was happy and comfortable with my vehicles purchase.I would recommend him for anyone needing a vehicle because he was so professional and puts his customers first when it comes to the service and vehicles.

Sh
Review β„–76

Perfect timing perfect salesman. Youngblood took care of us from start to finish with ease. TC got us right where we wanted to be with the numbers! You already know we’ll be back. Thanks for taking care of us!

Bo
Review β„–77

I had a great experience at Larry H Miller Liberty Toyota with Jarrod Staggs, Online Sales Mgr. When i made an inquiry online, he quickly responded and explained what was coming into the dealership on the 2021 Rav4 Hybrid. He lined up another Rav4 for me to test drive. When I was ready to buy, he handled my purchase professionally and assisted me with some problems with my trade-in and the Carfax. We were able to resolve the problem and I traded in my 2010 Nissan and completed a good deal for the new Rav4. The rest of my experience with waiting for and then closing on my new vehicle was also handled professionally and to my satisfaction.

Re
Review β„–78

Im so happy with our purchase. Jamie was the most professional Sales consultant Ive ever worked with. He genuinely cares about his customers. There is no better dealership around. Larry Miller is the best. I would highly recommend going to Jamie

LA
Review β„–79

With the Toyota 4Runner shortage, it has been difficult to find what I wanted, but Tyler Johnston was very helpful and I ended up with my 4Runner in a month after talking to him. We just found one that was coming in and it had everything that I wanted on it! He followed up with me regularly and now I have it! I am very happy with my new truck and with the service I was given at Larry Miller Toyota!

Je
Review β„–80

I am very impressed with my dealings with both the dealership and my salesperson, Jaycee. My experience started with a search on True Car which led to a follow up call from Jaycee. They had the car I wanted, took a deposit for it over the phone, never tried to renegotiate the True Car deal, never tried to switch out cars or play any car dealership games. And when Jaycee learned I was selling my leased vehicle she was able to match the offer I had on it, and handled all of the lease payoff details. Within a day, and with very little hassle, Jaycee pulled up to my house with my new car and the paperwork to sign, and drove away with my old car.

Br
Review β„–81

Randy was great. He noted my concerns, gave me an update, a proper estimate, and then handled by questions after the work was done. I dont think they get many requests to replace a transmission but it was done properly and came with a year or 12,000 mile warranty. Thanks!

br
Review β„–82

Josh from Larry H Miller took awesome care of me. I made him work for the deal. He may still owe me a ribeye but I won’t that against him right now.

Du
Review β„–83

Best group of people I have ever talked to at a dealership. Everton took care of me and helped me find the truck of my dreams when no other dealership could. Travelled all the way from California and not disappointed.

K
Review β„–84

If I could give no stars I would. A family member who is a service member took his vehicle to this dealership for a pricey repair. The entire experience was good until we got the car back. Someone stole everything from the center console of the vehicle. The items ranged from prescription glasses to tools to personal paperwork. Not long after items were stolen did I receive a call for an account with a major box store asking if I was trying to make a large purchase. I have yet to speak with anyone as the service department has been closed since picking up my vehicle. But I want to warn you to clean valuables and valuable information out of your vehicle prior to takin it here for service. I hope when I do speak to someone we can find a way to make this right.

Ta
Review β„–85

Just bought my 4Runner yesterday and Joel was awesome! Very straight forward and honest and got things done quickly and efficiently. If you’re looking for a Toyota, Joel is the person to talk to!

co
Review β„–86

JB was wonderful to work with! Quick and smooth transaction. Highly recommend!

Ts
Review β„–87

We got a great service in this place. Jarrod was very responsive, agile, flexible and kept us updated through the entire process

Ch
Review β„–88

Service professionals take great care of cutomers. They keep us informed while waiting. I brought my car in to correct a problem from previous service. The did it quickly, professionally and did not charge me for getting it right.

Gl
Review β„–89

When I purchased my certified pre-owned vehicle from the north dealership, the sales people told me multiple times that the car comes with a 1-year free maintenance. I started to become suspicious of this offering when nothing about it was in my paper-work. When I enquired about it, I was told I would have to call the sales. When I called sales they told me again that everything is OK and Service will have the information. Recently, I took my car to have an oil-change and tire rotation done. The service rep asked if I had a maintenance plan, and I told her that when I bought the vehicle it is supposed to have a 1-year free maintenance; they had nothing about it. The service rep even asked other services reps and the service manager if they knew about any maintenance plans for certified pre-owned and they all said no. At this point they tried to sell me a maintenance plan which I said no to, and the cost of getting an oil-change there way more than I was willing to pay. I asked for the sales manager, but it was too early for this person to be in. Frustrated, I asked for my car back. Needless to say, but this was a wasted trip top this stealership, and now I have to waste more time to hash it out with some sales manager.Whatever the sales people promise you at this place make dang sure you get it all in writing! Caveat emptor!

Sc
Review β„–90

We ordered a Toyota Highlander online from Larry H. Miller Toyota and Jarrod Staggs was very helpful and prompt with any questions we had. When picking up the car, Jarrod and the staff were attentive and courteous. Thank you for one of our best car buying experiences!

An
Review β„–91

Great experience! Team Toyota spot on with customer service! Love working with the team to include Service , Sale and Finance!

M
Review β„–92

Love the service I always get with Toyota! Caitlin is always there to greet me and remembers me from past visits so it always feels like Im being greeted by a friend. Thank you for that, it means a lot especially with these current times weighing on us. I wish they left a name on the checklist but after the work on my vehicle was done they sanitized it too! Thank you guys for getting my vehicle in so quickly and even getting it back to me in less than the expected day! No BS and always honest means this is my favorite dealership.

Ka
Review β„–93

I mistakenly made an appointment at 10AM today for the Larry Miller Toyota on New Car Drive rather than this location. I arrived at this location at 9:55 AM, and to my embarrassment, the attendant that checked me in told me that I had made an appointment at a different location. I asked the attendant if they had any same day appointments available as I was already there, and he told me that there were none. Unfortunate, but it was my mistake.I had a small errand to run, and after completing it around 10:20 AM, I decided to see when the next available service appointment was for this location. There were appointments available for EVERY SINGLE time slot the rest of the day. Annoyed, I scheduled an 11AM appointment, arrived, and the same attendant from earlier greeted me. I asked him why he told me there were no same day appointments available earlier when there very clearly were. He told me that service managers typically didnt like taking same day appointments, and thats why he told me there were no same day appointments available. Thats all I really needed to hear to know what kind of customer service this place truly offers. Good customer service when its convenient for them, not for you.Im leaving a 2 star review because not everything was negative about my experience. The service was done in a timely manner, and the employee I spoke with after the initial attendant was very kind and helpful. Perhaps consider teaching your service managers that your customers time is as important as theirs, and dont turn away customers that need service on their car because your service managers dont feel like taking them.

Ma
Review β„–94

Great service throughout the entire process - from selecting what I wanted through the final signing! Kudos to the entire sales and finance team!!

Sh
Review β„–95

Averton was wonderful to work with. He made my recent purchase so easy. Paul was so easy to work with in finance as well. Great car buying experience from start to finish!!!

Je
Review β„–96

If I could rate my experience a zero I would. I bought this truck from the Larry H. Miller Ford agency in Lakewood, Colorado. While my initial purchasing experience was satisfactory, I purchased a lifetime powertrain warranty. I went to utilize the warranty last year during the middle of COVID (June 2020), and it took them over 4 weeks to repair my truck. I found this to be very disheartening as they were just trying to ship it to and from dealerships to save themselves money at the expense of my time. Ultimately, this affected me getting my car back and using it. It wasnt until 1 week from getting my truck back that they offered a rental car for me troubles.Fast forward to June 2021. I drove an additional 10-15,000 miles on the car and my check engine light came back on. I took it in, they sent it to 3 different dealerships, went back and forth with the warranty, kept my truck for over another month. When they finally told me what was wrong with it, they said it was a known spark plug issue and not covered by the warranty. I am not upset that it wasnt covered, but they over a month to determine it was a known Ford issue. This is the second time in a calendar year. Again, no offer of a rental car.At the end of the day, Larry H. Miller Group has no value for my time or my vehicle. When I picked up the car, it still had the check engine light. I wouldnt send my worst enemy to this dealership to buy a vehicle. To top it off, my intention was to sell my vehicle before I had the issue. Because they have kept my vehicle for a known vehicle issue for over a month, my vehicle has depreciated $1,000 for the KBB Instant Cash Offer. This dealership is despicable.

Fr
Review β„–97

This was the first brand new car I’ve ever bought. Jarrod Staggs was great to work with. He made the whole experience smooth and easy! I definitely recommend Toyota and Jarrod.

ru
Review β„–98

Easy to deal with. Best price in the state. Process was a breeze. Sales person (Robert) was great. Knowledgeable and professional

Ma
Review β„–99

Super nice and helpful people.My wife wanted a specific interior and Nick remember so when we came back he found exactly what she wanted.Great customer service and honest

De
Review β„–100

Tyler Johnston was extremely helpful very nice guy.We are very happy with our purchase.The process was great and smooth I recommend him 100% .Thank you very much !

Information
100 Photos
100 Comments
4.1 Rating
  • Address:15 E Motor Way, Colorado Springs, CO 80905, United States
  • Site:https://www.toyotaofcoloradosprings.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 719-419-5833
Categories
  • Auto repair shop
  • Auto machine shop
  • Auto parts store
  • Toyota dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–8pm
  • Friday:Closed
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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