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High Altitude Heating & Air
1417 Potter Dr #103, Colorado Springs, CO 80909, United States
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Review №1

I had called several places letting them know my ac was broke and I had and infant in the household. Nobody could come out till Friday. NOT HIGH ALTITUDE! They called me first thing after a holiday weekend and had Joe out at my house by nine, ac fixed by ten! I could not of been happier and they care about my ac being broke with my baby! We just bought our house, needless to say moving forward they will now be our only go to for our heating and ac needs! Side note Joe took the time to tell us the best way to save on energy and take care of our systems! Thank you so much! I truly feel like they care. Amazing experience!!!

Mi
Review №2

High Altitude has been great. For routine maintenance, they are great. Most of their techs are helpful and efficient. Our a/c started acting up and we had a tech come out as an emergency after-hours appointment the same day. The guy said he fixed it, but about a week later the same issue was happening. This time it was on a weekend during a heat wave, and we had a newborn that could not sleep in the hot room. Admittedly, I called the emergency line SEVERAL times hoping someone would pick up or to hear back quickly as their website stated they have 24/7 emergency services available. However, no one got back to me until the following day after several calls/messages and the guy who called back was a bit rude, telling me its a Sunday and I dont know what we can do. He finally said he would pass the message to his boss. His boss called back and let me know theyd get someone out the following day, and that the 24/7 on their website was a mistake. I was pretty upset at this point, which Ill blame on the lack of sleep and the baby. However, the tech that came out the following day was super helpful and solved the problem quickly.

Ro
Review №3

I called High Altitude over the July 4 weekend due to a severe condensation leak from our air handler. Eric returned my call promptly after the weekend and Joe arrived the same afternoon. He quickly located a replacement condensation pan and installed it. More importantly, he determined that the leak was caused by the heat exchanger having melted a spot in the condensation pan, and he took the time to adjust the gas mixture and the fan speed in the heater to prevent a recurrence. I appreciate High Altitudes prompt response, Joes expertise in diagnosing and fixing the root cause of the problem, and his willingness to share his thought process with me as he was finding and fixing the problem. Its very difficult to find quality home and appliance repair services today, so Im grateful to have found a company I can trust to do quality work. I will continue to call High Altitude to take care of my heating and air conditioning in the future.

Da
Review №4

High Altitude Heating and Air responded quickly after I called for an appointment and the service person was prompt. He did not have the part necessary to remedy my A/C issue, but returned the next day to fix the problem. I am very satisfied with the service and bought a very inexpensive service contract to have annual inspections for both my furnace and A/C at reduced costs.

Ru
Review №5

Ive used High Altitude Heating and Air for more than two years now. They serviced my furnace and A/C and have always been on time and done a great job.

Co
Review №6

The High Altitude team is top notch! We have used them for a variety of heating, AC, and gas fireplace needs and always been impressed. Scheduling is easy, communication is good, the technicians are prompt and professional, and price is fair.

Dy
Review №7

Called at 9:30 at night and had my phone call answered quickly and with helpful information. Everything I could ask for with an emergency service call line!

Er
Review №8

Great experience from start to finish! Kaleb was thorough and helpful throughout the process. Everything was painless which seems hard to come by lately. Thank you for the wonderful customer service! Would definitely recommend to others!

Ma
Review №9

WOW! I never thought I would be so impressed with an HVAC company. Ive hired High Altitude first for a furnace tune up and assessment when purchasing an older home and I just had them out last week to install an AC unit and whole house humidifier. Not only are their techs knowledgeable but they are kind and friendly. Joe will take the time to explain how things work and even brought to my attention that my drywall crew had covered over an important air return that we need for proper circulation. Kaleb was great with the AC install and even came back to move the humidifier panel from the crawl space to the living room after realizing it actually could be done. Everyone at High Altitude is a pleasure to work with and I cant wait to refer more people to them!

Ji
Review №10

Eric and staff are outstanding! David, Joe and others are experts, engaged with customers, listen and get it right. When we moved within Colorado Springs the new house AC wasn’t cooling enough and it had a code for “restriction” (inspector missed it). Our previous HVAC service had some personnel turnover so I thought I’d look at other companies. I saw some good reviews for High Altitude and called them and Eric designed and installed an additional return air duct and airflow restriction was solved. Can’t say enough about them, thanks High Altitude!

Ru
Review №11

Fast dependable service. My a/c was freezing up. Unfortunately a Freon leak in my coil. Luckily the part was in stock and I was up and running quickly! Thanks

rh
Review №12

Had a great experience with High Altitude Heating & Air. Our furnace had stopped working late on a Sunday night and called them first thing Monday morning. Adam showed up at 10am and was able to spot the problem right away. Since our furnace was 20 years old I decided to have it replaced. He made some calls gave me an estimate and was able to have everything done by that afternoon. He was very knowledgeable and explained everything. I would highly recommend this company.

Th
Review №13

I requested a quote for a fireplace cleaning. They were the first to call me back with a quote. I was able to book the appointment online within a week of talking to them. Kaleb came to my house to do the cleaning. The gas fireplace cleaning took an hour. I so appreciated how thorough he was. So professional and kind. Kaleb took the time to walk me through how to properly turn on and off our gas fireplace. Excellent service, High Altitude Heating and Air!

Ch
Review №14

From start to finish, great service! I received phone and email reminders of the pending visit. On the morning off, I received a text stating David was on his way to my home. David put on shoe covers and found the issue right away!

Me
Review №15

Joe was able to diagnose the problem quickly. Ordered system and setup install the next morning. Tyler was friendly and knowledgeable. The cost was amazing and we will recommend and continue to use in the future. Thanks again!!

Se
Review №16

Great work and even better information shared to me during the Maintenance call!

Da
Review №17

High marks for professional, on time service. A commitment to doing the job right and standing behind their work. Outstanding communication with online ordering, appointment status, alerts and billing and payment - all on my device. Great job. Highly recommend!

Ch
Review №18

I was highly impressed with High Altitude Heating & Air. I used them a couple years ago so called them back to come and service my gas fireplace. My appointment was scheduled in a short amount of time, the tech arrive on time and complete the work quickly and competently, taking care not to make a mess in my family room. Highly recommend giving them a call!

Ri
Review №19

We have used High Altitude for a couple of small HVAC jobs, and we have always been impressed by the quality and promptness of their service, so when we needed a new furnace and boiler, I turned to them again. They explained the problem clearly and provided an accurate estimate. After installing my new equipment, they answered all my questions. I highly recommend High Altitudes family plan, or 3-year customer service agreement. They will schedule spring and fall service, at a reduced price, to ensure everything is operating correctly. Its a good deal, and I feel we and our house are in good hands. Special kudos to Tyler, who led the installation team and was just as friendly and patient as he could be. I also appreciated that he and his team were fastidious about wearing masks at all times in our house.

El
Review №20

High-Altitude Air is simply the best. They have provided excellent, professional service for us for years, and they never fail to provide quality work. Every employee is courteous, prompt, and highly-skilled. We would not consider using any other HVAC service!

Mi
Review №21

Excellent service all around. Squeezed us in on a cancellation list instead of waiting a week for the scheduled appointment. Knowledge and personable service tech. Diagnosed a series of issues with the furnace, up and running again in about 30m.

Jo
Review №22

We used this company several times! Installation of a new heating and AC units and a humidifier! We were always having problems with something needing to be serviced because of lack of correct installation. We also had a humidifier installed and they seem to not be able to get that correct and needed to come out several times to service it and it is still not working correctly. We had our fireplaces serviced and one fireplace they have been out 4 times in a 2 month period and now it will not work at all. I received a call from the owner and was told they couldnt do anything else for us and that I should contact another company, even though our items are still under warranty. I have to say this is one of the worst experiences we have had with a business and I am sad to say we spent so much money with this business. A family member has also used them and they were also not satisfied with their quality of work.

Ly
Review №23

What a pleasure to see Joe arrive for the service call. He had serviced our system for years until Wright went out of business and left us adrift. He is a true pro and you are fortunate to have him. We look forward to seeing him twice a year for many years.

La
Review №24

Superior customer service from appointment scheduling through completion. Adam was on time, professional and friendly. His explanations and demonstrations were very helpful. We have confidence in his service provided and highly recommend this company.

Al
Review №25

I would highly recommend High Altitude Heating and Air. Thorough, professional, and able to help us out on short notice.

Di
Review №26

They respond promptly, are very courteous, diagnose well, and repair quickly. Their yearly checkups are excellent too.

Ra
Review №27

Great experience!! One of our furnaces stopped working on the coldest day of the year so far. Julie took our call and was friendly and helpful. She scheduled a technician within about an hour of our call. Then she texted me to confirm the job and included a picture of the tech. They texted me again when David was on his way. Technician David Allman was simply the best! He was prompt courteous and fast. He rapidly diagnosed the problem and fixed it. He then took the extra step of cleaning the flame sensor on the furnace that was working to make sure we didnt have problems with that unit. This company receives my very highest recommendation and we are now clients for any future heating and cooling needs.

Ch
Review №28

I initially contacted High Altitude Heating and Air to ask questions regarding servicing my fireplace. Although it was the weekend, Eric responded within minutes and was able to nicely answer my questions. I gave him my number and was contacted by another man who quickly set me up with an appointment. Today, Josh showed up and had the fireplace repaired and cleaned for a very reasonable cost. I am glad I called this place and they will be the first I call, should I need further services. 5 star rating for this company.

To
Review №29

So, I show up to my rental at 8:30, the place is 48 degrees. Im meeting my new tenant at 10:00 for a walk thru. Called the office at 9:15 expecting to get put on the repair schedule for end of the week. Julie said there just happened to be an opening and a tech would be there within the hour. The diagnosis was a bad blower motor. Just over 3 hours later and the heat is on! Its no wonder I have used them on all of my properties!

Sw
Review №30

Very professional, VERY prompt. Its a Saturday and my heating wasnt igniting. Gave them a call and they were at the house within 30 minutes. Turns out the problem was my own fault (broke a wire dealing with a new thermostat). After a little testing, he thought it was the new thermostat, but did a little more digging and discovered the broken wire. He fixed it, only charged the after hours/diagnostic fee and skipped the labor costs. He would have been well within the right to charge the labor fee as well. Very happy with the service and would definitely call them again, especially since the company that just certified the until didnt even return my call.

Su
Review №31

I have called High Altitude Heating and Air for problems with my heat and air conditioning which was installed by the builder of my home. They show up when they say they are going to, they guarantee their work, they dont try to sell you what you dont need, and they are extremely reasonable in what they charge. I know nothing about HVAC units, so you could tell me anything and I wouldnt know if it was right or wrong, but thats not the way they do business. I recently had a problem with my heat....it didnt work and required several visits to fix. They responded to my calls immediately, came out the same day, and charged me once. I trust them and wont use anyone else.

Do
Review №32

I used High Altitude Heating & Air to service my two gas fireplaces. Kaleb was prompt and professional. He did an amazing job cleaning the fireplaces and getting them back into peak operating condition. I could not be happier with the service that I received!

Mb
Review №33

The service Eric and crew provide are 5 star always. High Altitude Heating installed my furnace in 2018 and just did its yearly service on 10/9/2020. Caleb and Garrett were prompt, efficient, friendly, and explained everything. Like I said 5 stars!!!

Na
Review №34

I had a furnace noise coming from our utility room. I searched google reviews for a heating and air company that had high reviews. I called High Altitude. They sent out Joe and he quickly determined it was a bad draft motor bearing. He had to come back and had it fixed in about 30 minutes. Furnace is nice and quiet now. Price was right. Very professional. I recommend this company.

Ki
Review №35

So impressed with High Altitude Heating and Air! Kind, professional, informative and honest - from the first phone call to Julie to Adam doing more than expected when he was here. I highly recommend this businees.....and will continue using them for all my HVAC needs!

Jo
Review №36

Excellent service, with a really fast return call on a weekend when the furnace broke down. We got a trustworthy assessment and recommendation, no pressure on divisions we had to make. Tech was professional all the way.We made an appointment for a return visit, they were prompt and thorough, delivered what what we anticipated - and went beyond that to ensure a proper installation. We’ve used these guys for years, and this experience was, as usual, great! I highly recommend High Altitude to friends!

Ci
Review №37

I researched a great HVAC company to install a by-pass humidifier and decided to try High Altitude because they were recommended by neighbors and they received great reviews. I received a quick email back from Marla with a quote and was able to get me scheduled fairly quickly. Adam was my tech and he was very professional and knew what he was doing. I had some weird wonky things with my furnace that prevented him from doing the job the first time but once my furnace issue was resolved, I scheduled Adam to return to install the humidifier. He did it quickly and made sure everything worked the way its supposed to. He was very patient to explain the various things I need to pay attention to to have a long lasting system. I am very happy with the install and the folks from High Altitude that I encountered. I would definitely recommend High Altitude Heating & Air for all my future HVAC needs.

Jo
Review №38

Beware of this company!!! I was working at a job and they were telling the homeowner there AC unit leaked so much that they need to replace the whole unit for $1000’s. I had the homeowner get a second opinion with a company I highly recommend and have good experience with. They came out and all that was wrong is it was overcharged (opposite from what high altitude said) and the coils needed to be cleaned. High Altitude said they cleaned the coils as well and didn’t. They tried to scam an older couple with a whole new unit when it was a simple and cheap fix. They are up and running NO thanks to high altitude. Makes me sick and wonder who else they are ripping off!!!Edit: ( comment on owners response below; I did talk to you and it was definitely your company that was the one that was in the wrong. The homeowner just contacted me and said they love the review I gave. I’m not saying you are always like this at all or that your tech doesn’t know what he is doing but unfortunately in this case that is still what happened and hopefully it won’t happen again for you.

br
Review №39

Great and friendly company to work with. Very knowledgeable about all there products and willing to explain how everything works. Im beyond happy with my AC install and recommend this company. You wont be disappointed.

Ev
Review №40

I was laid off earlier this year due to the pandemic. So cash has been tight. Lo and behold, my furnace decides to conk out the first day of snow after a beautiful warm week.😓Earlier I had a different HVAC technician come out to my house. He goes under my house for 2 minutes and tells I need a brand new part and its going to cost me well over a thousand dollars....I felt like he was lieing to me.Nobody with that much certainty tells me what the issue is. Then provides me ONLY the most expensive option after spending a measly two minutes looking at my furnace.So I lied to him and said Id call him back later.I then called High Altitude Heating and Air. They said someone would be here between 12:00 and 2:00pm but Kaleb was here around 11:00am. Bless him. :)Kaleb spent reasonable time figureing out what the problem was. Came out and told me the truth (something COMPLETELY different than what the other guy told me earlier), put everything back together, turned it back on, and now everythings working again.I want a credit Kaleb Woodard and High Altitude Heating and Air, with saving me from being conned out of a lot of needed money during this difficult time.Thank yall so much!Ill be sure to recommend you to all my friends.-Evey Sweeney

C
Review №41

Eric and his team of professionals have made the unpleasant surprise of having to replace our furnace into a much easier thing and we are actually glad it happened now. Everyone who worked on this job was very focused on doing the best job possible for us. We appreciate you all and do highly recommend High Altitude Heating to anyone looking for these services. And we love our new furnace! Thanks Eric!

Ad
Review №42

HVAC cleaning and service; we had requested a quote via the Yelp app. Response was within a few minutes. I scheduled the appointment via their website. The technician Adam come out, a very courteous and considerate fella. I appreciated that he wore shoe covers to walk through the house. Did his thing and said everything is in great condition, and wished us a great weekend. Service met all my expectations, Id certainly use them again, and Id recommend them as well.

Su
Review №43

Highly recommend! I’ve had them out for routine service on my heating and air conditioning as well as replacing thermostat and repairing humidifier. Always professional, very reasonably priced and don’t try to sell what you don’t need. Took the time to explain how system worked so I could keep it running without having to request future service calls. Honest and reliable, will call every time I need work done

B
Review №44

This company is fantastic! Jennifer was very nice and happily accommodated my appointment change when I needed it. Gary was so knowledgeable, professional, and friendly. I appreciated the heads-up call from Gary as he was arriving ahead of my appointment. Gary knows what he is doing and offered me helpful advice! Im very pleased with the work Gary did, and I asked my landlord to use only this company in the future!! Thank you so much for a very positive experience!

Jo
Review №45

You The technician was personal and noticed right away a discrepancy on our fan motor speed that we were not told about from another company. I would recommend them to anyone. Thank you HAHA

Ca
Review №46

Eric came out on Thanksgiving Eve evening to service our heating system that was not operating properly. He was professional, timely, informative and when he left we knew our system was now operating and safe. We highly recommend High Altitude Heating and Air and will pass their contact information on to others. Steve and Cathy Davis

Da
Review №47

This company provides excellent service every time! They provide quality work and are very customer service focused. All of the service providers are nice but I especially like David. I highly recommend them for Heating, A/C and fireplace service. I also appreciate the owner, Eric. His leadership and management demonstrate the high standards and desire to maximize customer satisfaction. Thank you!

tb
Review №48

Joe Gano with High Altitude hvac is very thorough. Was told by black hills Corporation that the AC unit had a leak with no refrigerant and Joe found the system to be over charged. Saved money instead of buying a whole new system. Good company. Thanks Joe.

Ch
Review №49

I have been using them since 2013/14. They are very nice and knowlegable. They always explain everything they are doing and let you know the cost before they get going. Have never had a problem with any of their repairs. Thank You so much

Ka
Review №50

Very polite, showed up on time, and didnt try to upcharge anything! They definitely have a new loyal customer for all our HVAC needs!

An
Review №51

I had a wonderful experience with this company. Although there was a miscommunication, High Altitude was more than willing to work with me and cancel out my invoice. I felt it was fair for me to offer some kind of payment as they did respond and send their tech out during a very busy, and cold snowy day. From my conversation with Liz initially, to working out of the invoice, the company displayed absolute professionalism. The character of the owner goes without saying. I will definitely use them again.

Mi
Review №52

David and Caleb arrived 5 minutes early for the appointment and immediately started in on the fireplace. They serviced 2 furnaces after finishing the fireplace and then serviced the tankless water heater. they found an issue with the water heater and fixed it in less than 10 minutes. Very professional, courteous, showing attention to detail and cleanliness for each machine they serviced. Great pricing for their services and we recommend High Altitude Heating & Air for their outstanding service.

jo
Review №53

David was awesome! He showed up on time and since it was such a quick and easy fix, he did not charge me for the visit. That is amazing customer service. Will be using High Altitude again for any heating or air needs! What a great company!

Ri
Review №54

Weve been happy to work with this team for years. The tech that came out last week really knew his stuff, did a thorough annual check/service of our furnace, was in and out in under an hour, was personable, and answered all questions clearly and knowledgeably. Pricing is quite reasonable; our trust of Eric and his company is priceless.

Iv
Review №55

Always professional and helpful. We have used High Altitude for a few years and have been happy with them since day one!

Br
Review №56

Very knowledgeable. Professionalism at its finest!

No
Review №57

Excellent service and highly recommend. It was easy to book our service appointment, our tech was able to come earlier than anticipated and was completed within an hour. Cost was very reasonable. He was honest about the condition of our furnace and made solid recommendations for replacing our 20 year old equipment. No pressure to upgrade, but realistic about how much longer we could expect.

Ka
Review №58

David at High Altitude Heating & Air is awesome and saves the world one gas leak at a time! During a routine heater and fireplace check, he found a gas leak where a nail had pierced our stove’s gas line about 5-years ago. The nail had stared to come lose and gas was seeping out, but not enough that we blew up before he found it! His first choice of gas dude wasn’t immediately available, his second choice wasn’t available for over a week, and he stayed with me while I made the calls to arrange for us to get it fixed the next day. (He also did things I dont understand so that we had heat in winter until we could get the line fixed.) We are now safe and I want to share that I really appreciate the customer service! I will continue to use High Altitude Heating & Air to care for my heater, fireplaces, and air conditioner!2019 Update ~ I am so happy to see David (and Adam) again today! Thank you for maintaining our heating and air. Still amazingly grateful for saving our lives last year. As always, amazing customer service!

An
Review №59

David was fast, efficient, and very clean. When I mentioned the cost of the fireplace cleaning was a little pricey, he immediately outlined High Altitudes’s customer service agreements that would save me a significant amount on service for my fireplace, furnace, and AC over a 3 year period. The tip was much appreciated and I signed up on the spot and received a discount on a new blower that was installed. Have already scheduled them back for service on my furnace!

An
Review №60

Eric serviced my fireplace today and arrived just as scheduled. He was very professional, communicated as the job progressed, and explained any charges in detail. I will definitely use them again if I have any other needs.

ch
Review №61

We love using High Altitude & Air! David our technician is amazing and always gets the job done. They are always available when we need them. They have always been trustworthy and never try to up sale us on anything . We will never use another company for our heating and Air needs .Thanks for all that you do !

An
Review №62

Thank you for fitting in my furnace issue today! Very happy that the issue was an easy fix and the technician explained the problem very clear and concise. I paid less than expected and it took some of the sting out of a very cold morning.

Bi
Review №63

The tech, David Allen, was very personable. He was very thorough and efficient in servicing our two gas fireplaces. He cleaned up after the job was done very well. I would definitely recommend them.

Le
Review №64

Just had High Altitude come out and fix my Carrier furnace (15 years old) that had a faulty pilot lighter. Andy did great job by: 1) Finding the issue quickly and fixing it, 2) Telling me that if I hadnt had my furnace maintained this year yet that for an extra $7 he would do that for me, and 3) Lubricated the blower motor I had replaced 2 years ago which now makes the heater so quiet when it comes on I can barely notice it. GREAT company!!!

Ke
Review №65

Our furnace was not working. Called High Altitude to do the repair, since the last company we had was not dependable (Robbins H & A/C) David Allman was the technician who came out. David was courteous and professional. Diagnosed the problem within 40 minutes. I was so satisfied when the repair was done, I signed them up for a three year maintenance program! ($115.00) (which was very reasonable) . I highly recommend!!

Ad
Review №66

Wouldnt give me an estimate after waiting for weeks because I do not use email. How hard would it have been to throw it in a mail box and send it. But I feel they just pick and choose which places they are going to do or not. And dont have the full to let you know. Apparently they dont own a phone either. Wouldnt recommend.

Vi
Review №67

I appreciated working with your team from start to finish. I found everyone to be very knowledgeable and informative. Thanks

Jo
Review №68

David was a true professional that looked out for the customers best interest. He was able to not only fix the problem, but used testing equipment to narrow the issue down. That was a first for us after using other companys that did a lot of guess work. I highly recommend High Altitude.

Ad
Review №69

Had my AC installed and running in half a day. Did a great job.

Ma
Review №70

Very pleased with your professional and knowledgeable technician & scheduling staff.

Co
Review №71

Eric is professional, personable, punctual, and precise in communication, service, and follow-up. It is refreshingly remarkable to come across a business owner/service provider who demonstrates such a high standard of integrity, knowledge, and dedication. Eric determines the best course of action and follows through to ensure that the expected outcome is achieved. I got it right when I chose High Altitude Heating and Air! Highly recommended!!

Su
Review №72

They are very friendly, honest people. We love David coming out. We know it will be done well!

Tr
Review №73

First time using High Altitude Heating and I will definitely use them again. David was an excellent technician. Very professional and knowledgeable and my furnace is running great. Affordable prices too!

Co
Review №74

I needed service for my furnace as soon as possible. I asked for an appt at 545am online. I was emailed within 15 minutes to schedule an appt that morning. The technician (Harold) was prompt, knowledgable, and honest. 100% Recommended.

Ga
Review №75

High Altitude installed a whole home humidifier for us, great price, professional in every way. We highly recommend them!

Pe
Review №76

David and Caleb came to clean our fireplace. had it doen a few years ago by another company, but these fellows rfeally shined. Pros in every way! Let me know when they were on the way. Cleaned things 100%. I was totally impressed. will call this company again especially when my furnace needs replacing in the future.

Aa
Review №77

These Guys did a great job repairing our gas fire places. They worked a few months ago and then all of a sudden stopped and everything I tried to get them going didn’t work. There was a lot of troubleshooting involved but David ultimately figured out and fixed the issues at a good price, whereas another company might’ve just sold me a bunch of parts I didn’t need just to be done with it. These guys are straight up honest and really helped me out. In a few weeks they’re coming out again to install a humidifier on my furnace and I’m glad to give them business. If you need help with your air-conditioner, furnace or even fireplace like I did, I recommend you give them a try.

Li
Review №78

We had Adam and Alex come out to service our A/C, fireplace and furnace...they were very prompt (to the point of calling to see if it would be ok if they were early) they were efficient, friendly and very informative with all our systems. We will definitely use High Altitude Heating and Air in the future. Great customer service, great value and great peace of mind!!

Ni
Review №79

These are the ONLY pros I will ever call! I would give 10 stars if I could. Eric is great, always prompt to answer a call; Josh came to help this time- both are very friendly and take time to listen. Ive done business 3x now for different reasons with High Altitude and will continue!

An
Review №80

Josh and his crew did a great job with installing our new furnace/ac. They were punctual, explained everything that was going to happen, and were very professional. I would highly recommend High Altitude for all your cooling/heating needs.

Ma
Review №81

Know its hard to trust reviews, but want to confirm that this one is genuine & totally unsolicited. Wow! Talk about service after the service! And the service itself was outstanding! Never had a more complete & thorough furnace maintenance ever. Eric was very prompt, knowledgeable, & more than willing to answer any questions we had. In addition, Eric is easy-going, laid-back, and personable which makes it a pleasure to work with him. High Altitude truly lives up to its saying of providing honest answers & quality solutions for your HVAC needs. And to top it all off, they were more than willing to come out after hours at no additional charge to service the furnace pilot light to get & keep it going instead of our calling the utility company. Know a lot of superlatives have been used to describe High Altitude, but they are well deserved. Their service is a pleasant surprise in these times when its usually a mere afterthought.

Da
Review №82

HAH&A promptly responded to my request for an estimate and designed a replacement AC and furnace for my home that was thoughtfully prepared and reasonably priced. I had a handful of estimates and chose HAH&A because they offered a high quality Carrier system at a great value and friendly, responsive, customer service. Josh and Adam were on time to do a flawless install and the HAH&A team proved they would do it right and make it right. Great job!

Sh
Review №83

Eric was awesome and personable. I hired him to service my fireplace, furnace, and level my ac unit. He did everything no problem and at a great price. I highly recommend him.

mi
Review №84

High Altitude Heating and Air did an amazing job on my furnace. Great communication and professional staff. I highly recommend them.

ra
Review №85

We had Eric come to our home today to service our fireplace. He was on time, and did a great job. Very professional and friendly, and very reasonably priced. Will definitely use him again in the future!!

Ti
Review №86

Eric and his team at High Altitude Heating and Air are top notch. Ive been using their services as our preferred HVAC service provider for our Property Management business. Ive used this company for annual fall-maintenance, furnace & AC repairs as well as full end-to-end system replacements. Highly reliable, honest and professional. They are always my first call for any HVAC related issues I have. Highly recommend!

Br
Review №87

Eric and his apprentice, David, just left. They did a very thorough job. They educated me on what to look for if I have any future issues. They were extremely professional and kind to my nosy dog. I will definitely be using them again.

Al
Review №88

Always professional, on time, knowledgeable and honest. Never had a bad experience. Always include this company in my list of referrals to my clients.

Su
Review №89

I always have such a great experience with High Altitude Heating & Air. I would highly recommend them.

Ma
Review №90

David is great. Showed me what was wrong and answered all the questions I had.

Jo
Review №91

Discovered them on Groupon years ago. Always a great service. Highly recommend.

Ja
Review №92

As a cynic, it takes a lot to get a positive review out of me, but this company absolutely deserves one. My wife and I recently purchased a new home with what we thought to be two working AC units. Of course, when summer hits, one of the AC units did not work. We called another HVAC company first. They came out and first said we should consider replacing the entire AC unit. When we pushed back, they wrote us an estimate for $2500 to fix the issue. As we previously had good luck with High Altitude, we called them for a second opinion. Boy, am I sure glad we did! David came out and located the problem quickly. He fixed the problem for $790, a far cry from the other estimate for three times as much. David could have trumped it up, but he was fair, honest, and diligent. If you want to get ripped off, call another company. If you want to be treated right, call High Altitude. Theyve won me over for life as a customer - I wont dream of ever going elsewhere.

do
Review №93

Service representative was on time, friendly, and very knowledgeable. I would definitely recommend this company to my friends and family.

Be
Review №94

We just had Andy out to help us with a noisy heater and broken humidifier. He found a bag that had gotten stuck in our system, changed our filter, cleaned the system, and fixed the humidifier for all under $90. He then showed me how to keep up these things on my own so that I can maintain the system better. I am beyond impressed with Eric, Andy, and this company.

Lo
Review №95

They do a great job! I switched from home heating and cooling. They treated me like they were doing me a favor and treated me rude. So now I use High Altitude and they were through and even cleaned my air conditioner coils! They set me up with a yearly service with a discount and they call me every year now.

K
Review №96

Would recommend this company 100%! Andy was our technician and he was prompt, knowledgeable and worked in a very clean way, making sure to protect our floors. Pricing was fair and I would definitely use this company again if needed.

Je
Review №97

Awesome customer service from David! Great value and speedy service!

se
Review №98

They did a great job very friendly and professional I highly recommend and will use them in the future

Ro
Review №99

My old furnace (1991) keeps chugging along due to High Altitudes knowledge. Thanks Josh!

S.
Review №100

5.0 star rating 7/30/2018My experience from start to completion with High Altitude Heating & Air was stellar. I couldnt be happier. My experience mirrored other reviewers, and I am all too happy to add another five-star rating (unsolicited) for these folks.I had a water pump fail in a 31 year-old evaporative (swamp) cooler. The unit is in good operating condition, just time for a new pump as the last had exhausted its service life. I tried myself, but ran into some problems.I first reached out on HomeAdvisor, but that was not a good experience. I booked an appointment with the only pro match, and they booked me an appointment but couldnt tell me their rate other than a trip charge and said they would tell me IF they took the job. I felt they were going to take me for a ride. It was a large HVAC firm.I thought Id try on Yelp and found several matches. Eric replied instantly and was positive, helpful, and open. I booked an appointment then and there.Service technician Josh came out and did the job in no time. He was on-time, friendly, forthright, knowledgeable and professional. I was very happy with his work, and I will use High Altitude again for HVAC services, and recommended them to my neighborhood association (I live in a retirement community).Their prices are really reasonable, very good actually and the service and their work is outstanding. Working with them is a great experience.

Information
7 Photos
100 Comments
4.8 Rating
  • Address:1417 Potter Dr #103, Colorado Springs, CO 80909, United States
  • Site:https://www.highaltitudeheating.com/
  • Phone:+1 719-357-6465
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Closed
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
Offerings
  • Repair services:Yes
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