Less than 10 hours ago, I went to the post office ( United States Postal service office location near/very close walking distance wise to the College Park-University of Maryland metro station). I admit as an Amazon fanatic I was obtaining help processing an Amazon return and the employee on the shift cheerfully helped me ship my order which was fortunately cheaper than I expected.

Whats the point of a post office if no one is hardly ever here and the times posted are inaccurate? I arrived at the USPS College Park Calvert Rd location today 9/21 at 12:40pm. Google showed that they would be gone for lunch from 1-2pm. There was no staff member there, so I then look at the hours posted. The paper states the office is closed for lunch, but doesnt show time frame... The Closed hanging sign shows that they will return at 3pm. This is very inconvenient and confusing for those of us who rely on USPS for our mailing.Please be clear on when the office staff is to go on break and arrive. Its not fair to those of us who have to take time off work sometimes just to mail important items. If theres a problem with staffing, please hire more workers. Its really that simple. For anyone reading, avoid this location at all costs.

Theres a very rude elderly woman named Pam. Senior associate. She had 0 patience for anyone in this building 🤣. Poor Asian kid walked up and she said what do you want from me, what do you want me to do. Very uncooperative as well. But Im here for business so Im unbothered.

Not helpful at all. The old woman who usually works on Wednesday is lazy and rude as hec. I went there several times and she gives me some problems every single time. I bought a label which shows the item weight as 2oz and she says the item only weights 1oz and I can’t send it out. She is nasty and disgusting.

This place has horrible service and is really outdated, but it has a supernatural, Lynchian feeling to it. For that reason, I go here every time.

This post office is barely operational. Lady up front is rude and not helpful. Not sure why she’s even there, a self serve kiosk would be much more useful. I’m actually a bit upset that this location popped up when I searched for USPS because it was such a waste of time.

They rarely reopen on time in the afternoon.

If I could, I would give ZERO stars. The clerk claimed that they would not be able to ship my package . I went a few miles down the road to the next post office and they took my package, no problem. The clerks at this post office CLEARLY dont want to do any work, and I was disgusted by the experience overall.

Open 11-4:30 Monday thru Friday, 10-12 Saturdays, closed Sundays. Have you ever considered being open when people are likely to have time off work? That strikes me as an excellent step in the right direction.And whats with your lunch breaks? I go to the place at 12:20, theyre closed for lunch. Fine, it is the right time of day for that. I come back at 1:35, theyre still out for lunch! Seriously, what gives?!

Its true that this location has very short hours, but they are posted online, so I cant really fault them for that. There was only one clerk when I went just after opening, but she was so super efficient that it might as well have been 3 people there. She worked at an inhuman speed and got me out in maybe a minute and a half, with my package on the way. I actually had to make her repeat some things since she talked as fast as she worked. This is only the second time Ive used the post office in the last few years, but I was pretty happy with the service.

The lady there is really good at talking in a derogatory tone about your home country if you are an international student as I am.Source: Personal experience!!

Ive been here twice now when they are advertised open and actually closed. Odd hours.

Doesn’t open until 11am, then employees take very long and inconsistent lunch breaks until ~3pm, then closes again at 4pm. So, the employees work about 2 hours a day here? If only those two hours were consistent I could plan my visits accordingly. I don’t understand how USPS allows this kind of waste to continue.

All these reviews go back to more than 4 years... Like how is it still opened? I would also give this a zero if I had the chance.I called this post office, someone picked up and said hello. I greeted them and continued to talk about my concerns for calling. After I finished, there was a long pause. I said hello again a few times but no answer. So I decided to stay on the phone because I can clearly hear someone breathing. The waiting game lasted for more than 4 minutes... Until she pretended like she asked me to hold. I expressed my concerns again for a lost package and she cut me off being rude and gave me an invalid number to call to get me off the phone.I am absolutely disgusted by such behavior and this place need to be shut down. OR all the employees NEED to be replaced immediately...Oh and PS: I never give reviews. This is literally the first review Ive ever given. I truly felt like I needed to say something because I was extremely pissed.

This post office is so run down and dated, it looks like something out of Soviet occupied East Germany. Clerk was professional but she was dishuffled and seemed miserable and depressed. The entire place was a depressing experience... the U.S. Postal Service needs to reboot its enterprise, what a shameful display of neglect and mismanagement.

Gave 1 star only because I cant give 0. Went to the post office yesterday at 1:50 and it was closed for lunch until 2, thats fine. But when I came back today at 2:20 sign said they were closed for lunch until 3? Not only are the operation hours of 11-4:30 horrible for anyone who works but these random and long lunch breaks make it very frustrating

Called to get information on a package that has been sitting at this location for 2 weeks. the person that answered is extremely rude and gave me attitude from the very beginning. asked to speak to someone else since i could not get my issue across to he due to her attitude. she stated she is the onlyperson running the post office which is highly unlikely. i asked her again to please let me speak to someone else and she ended up hanging up on me. this is very unprofessional and rude. avoid this post office at all cost!

This place is trash. I took an Uber today to the post office to mail something via first class only to find out they require me to purchase tape ($3.49) to tape my envelope. My item was going to be $2 shipping. I am so mad right now.

Dont even bother. Posted hours are 11:00am - 4:30pm M- F but they lock the doors for lunch at their own whim. USPS should staff it properly to allow service as posted, and allow alternating lunch breaks for employees. Or they should close the place down.

I just had to deal with the worst post office clerk at this location. I took my 10 minutes to fill out the customer service survey to let the post office know how rude this clerk was. And yes, this person also took the lunch until 2:12 pm as noted by another reviewer. Im assuming the lunch hour lasts about an hour, but it is not announced on the website, so there were many people who had to wait for more than 30 minutes. When the clerk came back, there was no smile, no apology, just rudeness expressed towards customers. They need to do a better job in finding a better worker who understand common business courtesy.

Quite possibly the worst post office in the DC region. This is where they put the clerks who absolutely, positively, do not want to work. And they hate you for showing up, and wont let you forget it. Be prepared to be sent to the back of the queue if you used too little, too much, or the wrong kind of package tape (and no, they wont give you any at the counter, not even for money.) And thats if you can even get in the door, the hours are already a full two hours shorter than at other post offices. And half of *that* is eaten up by the two hour lunches these folks apparently take *every day*. Do not try to send returns here, they will reject your box if it has so much as a stain from an old barcode. Simply do not go here if it is at all possible to avoid it. Just stay away. Bonus: the building is a ruin, the entire back half is overgrown with weeds, as is the back parking; as for the front parking, the roof eaves and lights threaten to collapse right into your car. Dont park near the building, park literally anywhere else. The letters on the facade have been stolen over the past decade and never replaced: it currently reads Untd States Pofic. There are mailboxes in the parking lot, but dont even think of putting mail in them, they are never emptied, one of them probably still contains pieces of mail I foolishly put there in 2014. Someone ought to make a fascinating documentary about this post office; it is quite possibly the innermost circle of the postal inferno. If youre ever curious why the USPS has dire financial problems and lives off the junk mail racket, visit this place and it will become quite clear.

Never had a good experience here. Employees always take incredibly long and inconsistent lunch breaks on top of already short hours of operation, and all the clerks are rude and unpleasant.

At 12:59 pm, one minute before the lunch break, one of the staff locked the doors, despite someone attempted to enter the post office. At 3 pm, the lights were on, the doors were STILL locked. I guess they were on a very nice and long lunch break. One time, one of the staffs told me they didnt know how many stamps to put on an international postcard. Another time, a staff told me they didnt know where Hong Kong is, and they did NOT mail packages internationally. All the staff at this location needs to be FIRED.

I was pretty shocked at how rude and angry the clerk became with me when I called to ask a question about my package. USPS unsuccessfully attempted to deliver a package to my apartment several days ago and there were no further updates since that day when I checked tracking. I had no idea if the package attempted to go out for delivery today, so I called and asked. From the start of the call, the clerk who answered the phone was angry with me and started raising her voice (nearly screaming) at me when I asked for clarification about tracking. She was super condescending, disrespectful, and angry throughout the whole call. I was not being disrespectful or rude towards her at all, so I see no reason for her to have been so rude.

I bought stamps here twice and both times staff were friendly and good service. Just check the times first.

If I can give zero I will give zero with no doubt. This post office is awful. Open short hours and even 1 hour lunch break. Close earlier as they want. Even open, never see more any 2 casher no matter how long the line is. No place worse than hell until I found LOVE with this place. Sucks!

Inconsistent with lunch hours. Slow. Few employees. For a populated student area (UMD Campus), this place needs to be open during the day. It closes during class, and is USUALLY open between classes. Guess not when they take a 3hr lunch break.

Most irresponsible staff at this office. This remains closed over hours during their working time. I wonder how the f do they find such people.

A very rude employee attended me today, I asked for help because I didnt receive a package and all she did was to ask me at me what my address was and after that she ignored me completely, she didnt even ask for the tracking number, she seemed like she just came from eating and was angry because I stopped her.

80 percent of the time i try to use this post offfice they are closed, right in the middle of their advertised open hours. this is either for their long and variable lunch or anytime from 3 to 4:30 when they decide to close early. ive had to beg my way in a couple of times when the woman was behind the counter during open hours but the door was locked. its worth going out of your way to avoid this branch

As a business owner this was the worst business move to host my PO box here. Terrible and unreliable. The workers have no desire to be there and you can tell. Truly disappointing service.

It is a horrible experience! If you want to drop off a package, please remember to seal it! If not, the officer will charge you 4 bulks of the tape! It sucks!

They dont even deserve One star. 1st of all during the Christmas holiday, 2 packages were scanned as being placed in my box and were not. I reported it and Ms Terry( the supervisor?) was sooo unprofessional and of No assistance except relaying a message from the carrier. Really?? Then I had a representative from Consumer Affairs contact her with me on the line and she was unprofessional and Still doing the She said She said. Wow! An this is why we will NEVER be able to elevate as humans 1st and 2nd as a race...SMH

They are never open and the workers are never in a good mood. Very frustrating traveling to the post office and have them be closed when they say they are open!

Ordered a package from Ebay and the shipping information said that it was out for delivery on Saturday. But they decided not to deliver it and they just sent me an email saying you can come and pick it up when we are open. DELIVER THE PACKAGE. ITS YOUR JOB YOU LAZY IDIOTS!

Seriously what is stopping this place from just shutting down completely? They waste more of peoples time than they save. 100% useless.

The Post Office website and all signage on the door states that they are open. Unfortunately a closed sign is on the door stating a return of 2:12pm. Why is the post office closed? Scheduling issues should be taken care of so that people on their lunch break dont suffer from wasting time headed to a closed Post Office.

Terrible. Went in to ask questions, the woman (at reception) couldnt give any answers and was also snippy. There was an old man in front of me who she was also snippy to amd couldnt give answers.

I only did 1 star becuz wont let u do zero. fu**ing terrible !! what a joke, employees are rude, racist, unhelpful, SLOW, seemingly dont cair about their jobs or life.. 1st off: after doezens of times showing up here the place is closed for lunch break at any random given time they chose 2ed: they find any imaginary reason to refuse a package despite everything being done correctly & no other places have an issue with.. 3ed: multiple times packages from family & friends have been lost from here. this is last straw . why is this place even open ?? ? jus pathetic, close it down Usps

As the other reviews say, you cant count on them to be open. I called them to check when they take lunch (they said 1pm every day), and then the next week I went in at 12:00 and the sign said they wouldnt be back until 2:30.

Unfriendly and unprofessional staff!! She didnt tell me rigistered mail was not avaiable for my mailing option but still made me purchase the extra service, costing $14!!!! I dont know how this place can still be opend now. This is a trap!!! So mean! I am so disappointed at USPS.

Incredibly slow service, incompetent workers, bad time all around

Absolutely unhelpful and rude staff. Embarrassing experience due to the terrible attitude

This offices working hour is so frustrating, it opens after 11am and closes before 4.30, this is not very convenient but I can live with that, however the lunch time always changes, 1pm? 2pm? Even 3pm. I had too many times came to the office during normal working hours and it is closed. Really frustrating. People who working here seem do not take it as a serious job.

Worst post office. Weird hours + super long lunch breaks. Open from 11-4:30 but go on hour+ lunches with no one else there???

Tried to go 3 times during business hours but theyre always closed for lunch

Very terrible experience. The staff is cold and unfriendly, having no patience at all.

Called several times until the ringer expired at 2 and they dont close until 4:30. Never picked up.

Can’t even answer the phone

The person at the front desk was incredibly rude, didnt want to mail my package and didnt lend me some normal tape that clearly sat in front of her desk. The people here are also almost never actually in, always out for lunch.

There was a homeless man sleeping INSIDE the post office. INSIDE. Next to the mailboxes and gift wrap. INSIDE OF IT. I was the only one who was alarmed and I am a damn puppy.

Need a lesson in customer service. Hours are not conducive for people who work a normal job schedule.

The most horrific inconsistent lunch hours at any post office in the U.S. Management and staff both need to be fired!

I hate it that I spend my lunch break time walk to the post office that I think it should be on its work time but the fact is that when I come here just find it was closed and a signal says that the stuff will come back at 2:15pmI feel not that good!

Lunch hours changed to 1-2pm.

Closed again! Never see it open!

Worst experience.Rude Lady at the counter.

Mail boxes, parcel shipping supplies

Never back from lunch on time.

How are they always on lunch break?

Poorest service I have ever had

I was there at 2:35 and it was closed

Trash

Just close it, please!

Lol. Why am I not surprised it’s 12:54 and they already closed and head off to lunch(lunch our is 1-2, supposedly)Like that time they were closed at 4:15 to go home, when they supposedly close at 4:30.😀