I have been trying to call the local store to see about getting a tech to come to my house fix a problem with my surround sound and home theater system. After waiting for a person to call me back (obviously outsourced) the person did the usual delaying tactics and never addressed my issue. I finally just hung up the phone. Thelocal store DOES NOT answer the phone k

Great place to get a sound system install. Mine sounds amazing, and just bought another sub. Highly recommend!!

My drop in visit was wonderful! Paul the manager just gave me instructions on what to do to fix my sons gaming laptop issues with no fee. I didnt have to leave the laptop there. I was coming back to leave it for the service if his instructions didnt work. Following his instructions, my sons laptop is now fixed!

These guys are nothing but the best. Completed my fix and had my computer back to me in less than 2 days. Everything was fixed and working properly. Thank you Best Buy.

The Geek Squad staff at this location did a great job with fixing my computer for me! It was a little expensive, but I was still impressed. Before I took my computer to them, I had a lot of ghost icons on the desktop. I took it to them while suspecting that it was infected with a virus. They confirmed that it wasnt infected, cleaned up the ghost icons, and completed some important updates for me. I was very happy with the results, and I was glad that I reached out to them for help. Its an old machine, but now, it performs like its a brand new model. Thank you Geek Squad!

Pretty bad experience overall. The lady checking me in was really helpful and friendly. The one thing I brought it in for was to have quickbooks installed on my new work computer and all my data transferred over. They said not a problem. Well when I came in to pick up they said they can’t do anything with quickbooks. It is against the law. Not only did they not do anything with my new computer they ruined my old computer. Not happy at all!! And of course now they don’t want to help at all. They say there is nothing they can do. What a waste!!

The worst experience Ive ever had at a Bestbuy store first of all I waited so long and patiently just for them to finally notice Id been standing in line for about 20 minutes. These guys at the Geek Squad were totally rude, ill mannered and non professional.One guy buy the name of Collin tried to take as long as he could to help me, the other guy named Eric had trouble in understanding simple operations of my device, although I had a illustration and specs on a print out brochure right in his face. He told me to go get my device from my car, and I did, when I came back with my Tablet, he took his time with another customer as If I was invisible, even though I had waited in line for about 20 minutes, Eric failed even to acknowledge my present, and say, sir Ill be with you in a moment or something. From the start he addressed me as My Man what kind of language is that to use on a Senior Citizen customer with a bad back? Totally disappointed with this Geek Squad.These guys lacked the knowledge to help me find the right storage device, even after I brought in my Tablet. These guys were rude and treated me very disrespectfully. These guys shouldnt be working at Geek Squad because they lack the knowledge of how to treat customers and give accurate information. Both Collin and Eric needs more training and orientation classes on dealing with customers and using the appropriate decorum toward good patient people who are devout shoppers at Bestbuy. My visit at this store ruined my entire day, and made me lose my appetite for dinner. It also caused me a terrible headache. I called the manager whose name is Paul to explain to him exactly what happened and right in the middle of our conversation the phone hung up in my face; this only confirmed that this team is dysfunctional and incompetent and need more experienced employees.

Very helpful and courteous.

Pretty friend and good service

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