user
CubeSmart Self Storage
1234 US-46, Clifton, NJ 07013, United States
Appearance

Comments
PR
Review №1

5 star is not enough! Floyd and his team are the most customer centric people I met. Have been a customer here for 6 years with multiple units. The service is fabulous!Always very helpful, kind and friendly.They rock!

An
Review №2

Excellent service, super professional and very clean. I highly recommend this storage unit. Best storage unit in tri-state area Ive ever seen.

Aa
Review №3

These guys are really top notch for customer care. The facility is spotless, climate controlled, and the team actually cares. I highly recommend them. _A

MI
Review №4

The management staff at Cubesmart in Clifton helped me from check in to check out and was able to accommodate me thru the whole transaction. Moving could be pain but Cubesmart made it a little easier. Thank you to staff of Cubesmart in Clifton

Ge
Review №5

This place is amazing. Entire team was super helpful

Ya
Review №6

They charged me $20 for a late fee, I told them before I rented the unit please make an automatic payment, he said your card is not on the file, I told her how did you charge in the first time why didnt you save it even though I told you. He told me we called you a few times, they called me during my work hours and never left a voice mail.I cant answer the phone it usually spams if I dont know the number, they didn’t leave a single voice mail.Mangers are so rude not willing to help at all, seems to they dont care at all.They can be nice at the first time, but most importantly how they treat you afterworlds.

Sa
Review №7

This is a great, safe and secure storage facility. I parked my car here for many years without any incident. Floyd the manager is exceptional.

Mi
Review №8

- The space. Rented 10x10 storage described as can fit up to 2 bedroom apartment. Its a lie. It barely fit 1 bedroom apartment. Filled up to the door. Check my pictures.- Code acess.. Have to go up and down in the elevator for 20 times and it ask you for the code all the time. Annoying.- Entrence not leveled. The garage door is not leveled with the outside - you ll have 2 steps to lift up full cart - whoever designed this 🤦‍♂️- No restroom if the office is closed. I was unloading there for 3 hours and there is no restroom available.

La
Review №9

The facilities are always well kept. The lights always work. Though the parking is limited one can always find a space to park. Theres decent climate control.

Ro
Review №10

I dont have any place to compare it to but I can say it is clean, has different size units to choose from, has secure storage, needs a code to access entry thru a gate, again to enter the bldg and again to get the elevator to move. The staff is always helpful and there are intercoms on the floors if you need them. A bit pricey but if you want security and reliability its worth it.

Ki
Review №11

This Cube Smart is terrific. General Manager Floyd Santiago is very informative, cheerful, and accommodating. He guided me through the rental process and was quick to return my calls when I had questions. The facility is spotless, safe and well maintained, and the prices are very competitive. Floyd was also super helpful during my move in and kind to the movers helping me. It has been a great experience all around.

pu
Review №12

Cubesmart is the cleanest and safest storage facility we have used. Clifton location is hands down of the best! The staff is very courteous and extremely helpful. We needed extra storage during our move at the last minute and the staff was able to accommodate the request on the spot. The manager Floyd is very resourceful. He was patient to explain all the details on the paperwork so we exactly know what we are signing for. When we were about to move out of 1 of our cube and we forgot the keys, he helped us in the tight situation. Highly recommend !

Am
Review №13

Amazing experience here! Floyd was such a huge help!! Can’t thank CubeSmart enough!

Ef
Review №14

Kind of pricey...but good service and management. In my opinion the interior premises are too close from each door or gate.

As
Review №15

The manager Jose and his staff at Cubesmart on US46W were a tremendous amount of help! Couldn’t have asked for a better storage unit team than them. 🙏🏼

An
Review №16

These folks are very friendly and helpfulmoving can be stressful, they make it a little easierThank you Floyd, Jose and Albert

Fr
Review №17

This place was big surprise for me, great location and easy access.Floyd walked me through the paper work on phone so it was all done when I got there for first use. Also very clean and tidy.Frank

ma
Review №18

Giovanni was really helpful and nice

Do
Review №19

The staff was very helpful and wonderful. The unit was easily accessible when you needed to get in and out quickly.

Y.
Review №20

They charged me $20 for a late fee, I told them before I rented the unit please make an automatic payment, he said your card is not on the file, I told her how did you charge in the first time why didnt you save it even though I told you. He told me we called you a few times, they called me during my work hours and never left a voice mail.I cant answer the phone it usually spams if I dont know the number, they didn’t leave a single voice mail.Mangers are so rude not willing to help at all. I told him I would give him a bad review if you dont wave the late fee, he said ok, seems to doesnt care.They can be nice at the first time, but most importantly how they treat you afterworlds.Dont recommend, stay away from this type of rude people where they work

Ma
Review №21

I walked in to buy a unit and Sabrina who attended me was very polite and helpful. I would recommend it ! Wonderful staff and very attentive!

Al
Review №22

Perfect storage for my college dorm room! This is my second year using CubeSmart to store my belongings when I’m home for the summer and they provide the kindest service and I truly feel my items are in great hands! Everything is clean, secure, and all at an affordable price. I also get a discount for recommending friends which is great!

He
Review №23

This establishment, hands down, has the most friendly staff I have ever dealt with. EVER! Just the nicest people you could ever meet. Thanks team cube smart for making my storage experience beyond pleasant and seamless.

Ra
Review №24

Great staff. Clean facility. Climate controlled. Good location.

Ha
Review №25

Good, conveniently-located storage facility near Montclair State University. The place is secure and clean; they just put down new carpeting throughout. It is a large building, climate controlled. The staff are professional, helpful, and friendly. The hours of access are convenient, I think open til 10pm every night. Would highly recommend for your storage needs.

Fr
Review №26

Easy, convenient, staff was always pleasant

Jo
Review №27

Always clean and well maintained. never crowded, good staff.

St
Review №28

The location, professional and friendly staff, and the cleanliness of the building and units. Monthly cost for two units was a little high but, I knew it was only temporary. Thank you!!

Mr
Review №29

Facility was very clean and neat. The staff was extremely professional, kind and courtesy. Great staff

Se
Review №30

The service, the cleanliness of the facility

Au
Review №31

Great experience at the Clifton location. I strictly chose CubeSmart based on the location and quickly realized that there was more to it than that. The facility is clean and easy to navigate. Floyd was super helpful and so nice to work with. I highly recommend this facility.

Do
Review №32

Professional friendly knowledgeable staff. Efficient. Easy to enter exit etc. very happy with facility

Do
Review №33

Very clean unit. The staff was always friendly and professional.

Ak
Review №34

Clifton has a great staff. One man remembers your name as he greets in the walkway.

Cr
Review №35

It was good. I used their truck service to move some items and rented a 5 x 10 area. Price is competitive to other locations nearby. Tips: Bring your own lock when you book otherwise you have to purchase one there and its pricey. Staff was professional and fast. Place is clean and well kept.

Da
Review №36

I had an excellent experience yesterday at Cube Smart! I was promptly greeted, had everything clearly explained to me, and started loading my storage unit within 30 minutes! Given the stress associated with moving, it was a pleasure to have everything go so smoothly! Im very grateful! The facility is also very clean - another bonus!

Fr
Review №37

Prices were competitive and reasonable; People at facility were always helpful and professional. And they ALWAYS HAD CARTS AVAILABLE. Used other facilities where this was not the case so yeah, it is a big deal

Ja
Review №38

Super helpful with all my needs and questions. Nice units and very clean premises. Love that they have a box truck you can use to move stuff as well!

Ga
Review №39

Excellent experience. I found the pricing to be competitive and the facility is clean, secure, easy to access. The staff is friendly and extremely helpful. Nothing but good things to say. I will be using this facility for at least 2 years and feel very good about it!

Re
Review №40

My overall experience at Cube-Smart was fantastic. As soon as I walked into the door I felt welcomed and all the employees where helpful in tending to my needs. Dennis, Peter and Floyd were very professional, I was so nervous since this was my first time using storage but they eased my mind right away. I was amazed by the cleanliness and professionalism. I highly recommend storing at this location because with their packing supply and amenities make it a ONE STOP SHOP!!!!

Ch
Review №41

The young lady was very helpful and explained everything thoroughly about the storage units sizes and what you can and cannot have. There was nothing that she missed.

ma
Review №42

Helpful and quick to reimburse me. Will use you again.

De
Review №43

Sabrina is very personable and helpful, knowledgeableVery clean and neat place.

Ro
Review №44

So far.... we have no complaints the boys were very courteous gave us a little bottle of water direct us in the right way. The place looked nice and clean a lot of light I hope that as the time goes by we continue to be satisfied with the place.We couldnt make use of their truck as they were not available so we had to rent one but it was OK prices ....could have been better for seniors....wishful thinking.Thanks!!

Si
Review №45

Worst experience ever. 1 star of the week s a gift. Narlicia was so condiscending and unprofessional. Was given the worst information ever. She doesnt even know her facility. Will never go there again

Di
Review №46

We have been customers of cube smart for over three years and have found their service impeccable.The staff is always friendly and willing to help. The facility is exceptionally clean and well maintained, We recently changed units as we were downsizing and Floyd and Dennis were very helpful to make everything go smoothly. highly recommend cubesmart in Clifton. Also Their prices are fair as weve checked around

Iv
Review №47

I was so impressed with how friendly the staff was! ! Upon arriving I was informed of the free truck, and took full advantage of the offer. It saved me Hundreds of dollars!! The unit was exactly what I needed, easy to get to and the grounds are manicured and very clean. I will tell everyone to come here, Clifton Cubesmart has earned me as a customer.

Pe
Review №48

We live in Manhattan. NYC, where storage prices are astronomical. So I rented with Cubesmart in Clifton, NJ - about a 20 minute drive if you can travel at off-peak hours including midday. The facility is super cool, clean, and well-run. Staff is courteous. Its a very big multi-story building, and they have everything (trolleys, dollies etc) and huge spacious elevators. If you like a kind of minimalist industrial vibe, you might really dig this place. I confess Ive been tempted to go out there just to hang out LOL!

Ad
Review №49

The place is easy access from route 46 or from Valley Road. The service person was awesome, explained every single detailed. Had answers for all of our questions, very respectable. He showed us the storage cube that we needed according to what we explained to him. As a person that used other storage facilities in the past I will recommend this location to anyone who needs storage.

Ja
Review №50

I just rented fron the Clifton NJ location. It is clean and the staff is friendly and knowledgeable.

Di
Review №51

Very nice, clean, and safe. Customer lobby has nice bathrooms and free coffee. Staff has always been super friendly and helpful. Easy to get to off Route 3.

Sa
Review №52

Excellent customer service. I highly recommend this location. Its been along time since Ive had such a great experience with extremely helpful and knowledgeable employees.

Su
Review №53

CubeSmart is an amazing self storage place. CubeSmart is cheap and afforable and they have great employees especially one in particular , Dennis. Dennis was a young clever man who went above and beyond to help me out along with many of his other coworkers. They all have a good team and work together.

H
Review №54

Very good experience and helpful staff, esp. their manager Floyd Santiago. One of the better self-storage facilities Ive used in N. Jersey.

Lu
Review №55

Great location right off the highway at the merge of Rt46 and Rt3. I was greeted by Floyd the General manager, the place was clean and the prices are competitive. Great customer service they helped me load my boxes into my car and offered me a bottle of water. I highly recommend Cubesmart in Clifton.

Na
Review №56

Wish I could give them six stars! Really fabulous service. The managers, Peter Kocoski, Dennis Marrero, and Floyd were polite, helpful, and thoughtful. The storage facility is immaculate. It was very easy to move our belongings into the storage room. We met several other customers who had nothing but praise for this facility.

Ge
Review №57

I went into Cubesmart about a month ago to get some quotes and to view the storage space. I spoke to a young man( Dennis) who was extremely helpful and very polite in explaining all the details. I told him I was getting quotes from different storage facilities and I would get back to him. He then asked for my number so if something comes up he will give me a call. About a week later, I get a call from him telling g me that they have a special going on and if I was interested. Needless to say I liked the offer and the way he went above and beyond to assist me. Dennis has great customer service skills and the staff also was very helpful...

TA
Review №58

Only gave it one star because the service was not what I was expecting. They charged me even though I did not use it. I called before the 24 hours and they did not respond and waited and advise since its past the 24 hours they could not refund me... That is ridiculous. I advise if you need storage go to an honest storage place.

Da
Review №59

Top notch place. Manager Floyd is super nice and very professional. Clean place good rates.

Do
Review №60

Nice and clean the people was polite easy access to it

Di
Review №61

Floyd Santiago, the office manager, was extremely helpful, and explained everything clearly. CubeSmart is setup to be very user friendly! The facilities are clean, well lit, with easy access from RT 46 West Clifton, NJ.

Jo
Review №62

Easy to get set up, easy to make changes. I have found the staff there universally friendly and helpful. I would absolutely recommend this to anyone who needs storage in North Jersey.

Il
Review №63

Best storage facility in the northern NJ area. Very helpful staff and very clean facility. Excellent access hours!

De
Review №64

Cube smart in Clifton is so wonderful. The employees have great customer service skills and the facility is so clean and organized. I had a great storage experience.

Ge
Review №65

Great Customer service! Floyd, Solange, and Pet, really go above and beyond. I highly recommend this self storage facility. Thank you guys!

ya
Review №66

I was impressed by the professionalism of the staff. Dennis who was the one that helped us was tremendously helpful. Couldnt ask for a better experience!

Ja
Review №67

Sales associate was very knowledgeable. He answered all of my questions. Unit is affordable. Facilities appear to be secure. Would recommend!

NJ
Review №68

Managers & Staff are very accommodating ! The property is extremely clean, and I love that they have really clean rest rooms & free delicious hot coffee! I will continue to recommend this Clifton Cubesmart to my friends!

Ra
Review №69

This storage unit has been my favorite go to place for a long time the people here are amazing and are very down to earth Ariel and Jorge have treated me so well, everytime I go to this place they treat me as a friend very nice people and they only add to the amazing storage capacity per unit amazing value for its price it has been an amazing experience these past 5 years amazing team amazing value

re
Review №70

Best storage facility ever and Im not technically a customer! Bottled water, Keurig coffee, photocopying, printed an email - all to assist in me loading 160 boxes from one of their clients units. Couldnt be more professional or accommodating - thanks, Floyd and crew!

St
Review №71

A cubesmart is currently being built down the street from me. Im woken up every EVERYDAY with their constant pounding starting at 6:30 am!!! INCLUDING SATURDAY! HOW RUDE! DURING THE WEEK YOU SHOULD AT LEAST WAIT TILL 8 AM AND ON SATURDAY YOU SHOULD WAY TIL AT LEAST 10 AM. SO OBNOXIOUS. YOU HAVE A LARGE NUMBER OF HOUSES RIGHT NEXT TO WHERE YOU ARE BUILDING. MANY WITH BABYS AND CHILDREN. HAVE SOME RESPECT.

Bi
Review №72

Superb service at Cubesmart in Clifton. I have used other storage facilities but none were as clean and friendly. I highly recommend to anyone in need of storage.

je
Review №73

Solange is great! She made this process so much easier. Thank you :)

Ka
Review №74

Simply perfection especially during the stress of moving and storing memories!

Ke
Review №75

I moved from a larger apartment to a smaller place so I needed to store some of my belongings fast. I shopped around and found Cubesmart conveniently located. I thought it was going to cost me an arm and a leg to store my things. I was pleasantly surprised that not only was the fee reasonable, the customer service was outstanding! Mr. Floyd Santiagos pleasant demeanor and professionalism made the entire experience a pleasure! I look forward to working with cube smart when I need to store goods for my business.

Sc
Review №76

CubeSmart does a great of hiring attentive, helpful and pleasant folks (Dennis Marrero and Erol) to assist with your needs. The operation is clean, accessible and well-run. I would certainly recommend them to anyone in area who is need of quality storage space run by a solid organization. As a matter of fact, I bought CubeSmart stock after having such a good experience!

ke
Review №77

Best storage experience. The whole staff is friendly and informative!! I definitely recommend cubesmart in Clifton

De
Review №78

Clean. Easy. Comfortable. Great Staff. Promises Kept.I cannot imagine a better place to store anything.Thanks, guys!!!!Sincerely,Deyna

Os
Review №79

Great experience at this location. Dennis was very helpful. Highly recommend!

J
Review №80

This storage facility is a diamon out of the coals that are out there. Denise and Peter always help no matter what the issue. The coffee is great and they will actually give you water when its hot or you need it. They treat you like family and in this impersonal world of tweets and facebook they are the best storage facility in the Northern New Jersey area

Re
Review №81

Excellent service and Floyd was helpful and friendly. I would highly recommend this location to my friends.

ge
Review №82

Me and my mother store here and it is the best. We have stored in other locations but never a place as good as cubesmart. The facility is clean and the employees are awesome! Once you store here your not gonna want to go anywhere else!!!!!! Thanks cubesmart in Clifton!!!

Am
Review №83

Great store best service I have received from a storage facility. Peter was a great help! Thanks Cubesmart!

B
Review №84

They where friendly and the price for what you get is well worth it.

Lu
Review №85

Storage is usually such a headache because moving is terrible. But I can honestly say that the guys at Cubesmart really make things super easy and actually enjoyable. They gave me a tour of the location and gave me all the information I needed. They are super informative and help me plan all aspects of my move! Although I hate to move I know Im always coming here if I have do so again! I love cubesmart!

ec
Review №86

Great customer service! Easy and clean units.

Za
Review №87

Great place I work for a moving company and they made it very easy to make my customers move go very smooth

Te
Review №88

Nice clean place and the staff is very helpful.

Ki
Review №89

Ive used cube smart for 3 years now for all my college stuff during the summer, everyone is so kind and helpful, would definitely recommend!!!!

je
Review №90

Awesome staff willing to do anything to leave you happy, very clean building and perfect location! Thank you Clifton cube smart!

Aa
Review №91

Professional setup, friendly service - thanks Floyd! Better access hours than the Cubesmart in Brooklyn.

ch
Review №92

Great location, Clean space, Competitive Rates... Professional Staff.. Dennis was great.. Thanks

Jo
Review №93

The facility is extremely clean. Ask for Floyd or Solange!

Gi
Review №94

The staff was a pleasure to work with. The Box truck they offer makes moving in and out a real convenience.

Ch
Review №95

Excellent experience with Cubesmart! Staff is very friendly and helpfu - would highly recommend :)

st
Review №96

Best storage place I have ever been too . Great price and great service!!!!!

Se
Review №97

Awesome place storage was never so easy or clean

mi
Review №98

Friendly staff reasonable prices

Ed
Review №99

Convenient location, reasonable rates, courteous service!

yo
Review №100

Great Customer service, Floyd, Dennis, and Peter are always helpfull. Thank you Cubesmart.

Information
65 Photos
100 Comments
4.6 Rating
  • Address:1234 US-46, Clifton, NJ 07013, United States
  • Site:https://www.cubesmart.com/new-jersey-self-storage/clifton-self-storage/202.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 973-779-7800
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:11am–3pm
Similar organizations