To me they have bad business. They never answered the phone with the place of business it is. I Know these are ppls cell phone,, but my gosh say the place of business. Which was always strange to me. I had to keep asking if I dialed the right business. Ive left messages to book a vacation home. And made numerous calls. The phone keeps ringing. Vacation homes are pricey. So you would think they would want the business. I end up going through airbnb, so we could book a home so they didnt mess up our vacation. I went through airbnb. And will delete anything nextstayvaction. Something is off. Its been a few days and still no call back. At your own risk