Great service team always looking to make sure everything is done

First the place is nice and big and pretty clean! But the service I received was not good at all! I personally feel that there Customer Service is really bad!!! I spoke with Danny (maybe a Supervisor) after explaining what occured he offered me a $150 credit for Toyota Service, I told him my complaint wasnt so I could get a hand out or discount but so they can be aware and be mindful of there loyal customers. And told him that, an adviser wanted to know what can be done to change my Google rating and I told him that I will not be changing my 1 star rating! All of a sudden Danny said well I dont want to take anymore of your time have a good day! So at that moment I realized he was trying to charm me so I can change my rating but when I said I wasnt going to change my rating he had nothing else to tell me. So as a word of advise if after I told him I wasnt going to change my rating and he would have said? Well I hope to gain your business back, yes it was wrong the way you experienced service and I want to show you we are a great team here but there will be days that are hiccups but regardless I will still give you Toyota Credit, and we might have to give a refresher to our staff on exceptional service but I hope you give us the opportunity to re-gain your trust along with my team here at Toyota. I would have reconsidered to change my rating based upon the attitude of the individual. But how it didnt go that way it will stay at a 1 star!!

When to do the first maintenance on my 2020 camry and Im very pleased

Excellent friendly service. Very clean waiting area. Everyone had on masks, and someone was sanitizing while I was there. I felt very taken care of.

Needed a new battery for my remote and the guys were super nice and friendly.In and out!!!!! Love Toyota of clermont!!!!!!!

Polite & fast

Fast service, ready appointment handling. Expensive, but to be expected from dealer

Well, could be much better. Customer service not bad, but it is what it is.

Isaiah is a professional, excellent young man.

Alex was able to get me a better deal than expected . Carly was excellent in showing is the cars and explaining everything & Roxanne was very thorough when it came down to the final sale . Truly amazing team thank you all again !

Nice people fair service

Savanah, Oscar and Alex were spectacular. I enjoy coming to Toyota of Clermont they make the experience comfortable.

My truck is just ok - to much for the truck. my problem is the service department. - my battery corroded on the terminal under their care and they said it was normal - really. Terrible Manager = Terrible PlaceAlso - the only part they ever ordered was wrong and they didnt fix the broken piece. It fell off again - Never Again Toyota of Clermont

I was delighted to find the best online price for my Genuine Toyota part. Maria in the Parts Department followed up with a phone call to verify that I had the correct part number, based on the VIN. She handed my order very professionally and also went the extra mile to ensure that the shipping was expedited for quick delivery. These people truly care about their customers!

I had reservations about ordering on line for specific parts. However, I was pleasantly surprised at how user friendly the site was when searching for parts. Not only was it easy for me to find the parts but the checkout and subsequent shipment of the parts were excellent! I will definitely use them again!

I repaired my 91-year old neighbors broken door handle and in the process the 22-year old Camry door trim bezel crumbled. Toyota Parts Claremont was almost the only online source that still had that part and they did have the best part price. They shipped quickly and the part was correct. The only thing keeping them from five stars was the high shipping cost - $11 for a 1 ounce part placed in a USPS $6.45 flat rate Priority Mail box (commercial rate). The USPS provides the box for free.

Excellent pricing. Fast delivery. Their store needs to better respond to email inquiries.

Best for OEM Toyota parts! Jobber parts dont last like real Toyota parts. Best prices and great service. Thanks Toyota of Clermont.

Part fit perfect. Shipping was fast and accurate. No headaches!

Most cost effective source for getting replacement parts that I could find. They worked as advertised.

Service Director is the best

Got the right parts and got them quickly. Great job!

Very nice

Easy to use parts locator, fast shipping and less expensive(by 30%) than my local Toyota dealer for exact OEM parts.Will do much more business with Clermont Parts in the future.

Was in and out in an hour as promised!

Great sales team, they helped me get the exact part I needed.

I have a 2016 Sion FR-S, and there were a few OEM parts that Ive been looking for for a long time. I finally found this store and now Im buying everything from here XD

Went there for regular vehicle service

Good place

Alex colon, Luis Perez and Daniela tapia thank your service!!

Great price and fast shipping toyota parts

The website helped TONS when I was trying to find the right part. Thank you!

Received part in a timely manner.

My order was for a replacement map light cover for 2010 was processed without incident. I deducted one star because they didnt respond to an email inquiry I made prior to order.

Ordering parts is a breeze. No hasle and shipped on time.

Parts reasonably priced and arrived on time.

After 15 days they dont return parts.

The right part, delivered ahead of schedule. What more can you ask for?

Fast and easy process

Fast ship

Fast and accurate!

Fast shipping

Call attention 1000!

Daniela, oscar and Jc thank you very much for all your attention today from the toyota de clermont! My 2020 tacoma is incredible !!!

Jonathan, jonathon, and Daniela were very nice to everyone. Excellent service!! 5 stars!! Approved!!!