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Gorman Group Insurance, LLC
123 Windsor Green Dr, Clayton, NC 27527, United States
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Ry
Review №1

Professional, accountable, customer oriented and honest. Matt is one of the best agents to have in your back pocket and finds every possible discount applicable to give you the best, bottom-line price! Matt is extremely helpful and easy to work with, making the transition fairly transparent. You will be happy to have Matt as your agent!

Da
Review №2

We contacted Matt for auto and homeowners insurance. He was able to promptly provide us with several quotes that saved us a significant amount of money while at the same time providing better overall coverage. With Matt’s assistance the transfer from our current carrier to the new one was quick and efficient.The Gorman Group comes with my highest recommendation.Dave D

Sa
Review №3

When looking to change insurance companies we looked around at several and found that Farm Bureau would be over $1000 cheaper per year and provide better coverage for our family. Matt took the time to sit down with us and explain our policies, find gaps in previous coverage and walk us through the change process. We have since had a claim for a totaled vehicle and Matt was very responsive and easy to work with in a hectic time. I would highly recommend him and Farm Bureau!

Br
Review №4

Matt is awesome. He is exceptionally helpful for someone like me who doesn’t really know anything about insurance. I basically say “this is what I need” and he says “you got it.” He doesn’t hound you, he tells you what he thinks is best and he makes sure you feel valued. I’m going on 3 years now (it may actually be more) of using them for my car and renters insurance and I have no plans to change any time soon.

Mi
Review №5

I honestly cant say enough great things about Matt as our insurance agent. Weve worked with other big insurance companies previously, and it always felt like we were just marking something off our to do list. But, when we met with Matt for the first time, he walked us through what exactly we were being covered for, what all the terms meant, and offered suggestions based on our own personal circumstances. He truly went above and beyond and for the first time ever, we felt like we understood our insurance coverage. Fast forward a few months and my husband and I were on our way out of town. We stopped to grab a quick breakfast, and when we got back in our car, the battery died. We werent able to jump it, and I had called Matt (oh yeah, did I mention were able to contact him directly? Not just his office staff?!) just to check and see if he could remind us of our coverage since it was looking like we needed to get a tow truck. He reminded us of everything and even reminded us to make sure everything was documented, VIN numbers written down, etc. etc. All things we easily could have forgotten given the circumstances! On top of that, he googled nearby towing companies and sent them to us, and also contacted a local auto shop to have them come change our battery when the Honda dealer told us it would be over two hours before they could service us. Never in my life did I expect an insurance agent to go so far above and beyond to help us!! He made an otherwise frustrating situation a total breeze. Did we mention he was on paternity leave and in the middle of newborn photos when we called him? And he still jumped into action to do everything to help us? Seriously, if youre not working with Matt, youre really missing out!

Cr
Review №6

It is one thing to have a good insurance company, but quite another to have both a good insurance company and a Fantastic agent. Matt Gorman is THE relationship agent.

Er
Review №7

Very nice having an insurance agent that wont even return your phone calls after being with them 5 plus years

Jo
Review №8

Amazing customer service with attention to detail!

Information
3 Photos
8 Comments
4.6 Rating
  • Address:123 Windsor Green Dr, Clayton, NC 27527, United States
  • Site:https://gormangroupinsurance.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 919-438-0005
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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