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Caliber Collision
419 Warfield Blvd, Clarksville, TN 37043, United States
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Da
Review №1

They did a great job fixing my door that someone backed into. Can’t even tell it was ever wrecked! They did great & im so happy I got my car back today! The staff are very nice & kept me updated also. Thanks Caliber Collision (Warfield Dr location)

LA
Review №2

These guys took great care of me! Super professional, kind, fast service! I highly recommend this business. They are the real deal for sure!

Ti
Review №3

In 2013 my car was hit by a very bad hail storm. I took it to a Caliber Collision in Temple, Texas. They repaired the car and replaced my roof. This came with a life time warrantee. My paint began rusting and the doors were very noisy due to missing Q pads. The manager, Aaron was very professional and took care of the issue. He placed me in a rental car at their expense and redid what was done incorrectly and discovered other issues and fixed them. I am very thankful and appreciate of Caliber Collision. I never went without a vehicle and they did an awesome job. Thank you Caliber Collision.

Ke
Review №4

I felt confident in leaving my car with Callibur. I was greeted when I dropped off my car with reassurance that they will do their best for me and they did. Highly recommend them! Thank you!

Ke
Review №5

They have kept me informed the whole process

Ra
Review №6

Caliber Collision did body work on 2 of my vehicles and did an outstanding job!! The staff was very professional. They were very prompt on communicating the details of the work being done along the way. They go above and beyond to meet your needs. Highly recommended !!!

As
Review №7

Alyssia was so helpful and professional. Super polite! I appreciate her going above and beyond!

Me
Review №8

My vehicle was in a collision and Caliber was in touch with me every step of the way through the process. Great customer service!

He
Review №9

Caliber Collision did a great job on my vehicle and I was impressed with their work, though it was delayed several times.When working with them for payment I made very clear that my insurance had paid me more than my deductible and that I should probably owe them more. They said I didnt.Got a call from them this morning, three months later, to tell me that I owe them that money now, and that Im overdue! Even cheerfully telling me that I can pay it over the phone anytime!There are plenty of other bodyshops that do similar work. Ill go to those next time.If you work with insurance on a daily basis and dont know what a customer is talking about when they tell you they owe you more money.....maybe you shouldnt be working with insurance

Ma
Review №10

Took my SUV for service after someone hit my door. Very professional, customer service was excellent, timely work and was finished promptly. When we got the SUV they even cleaned the inside and vacuumed the whole vehicle. Great work and customer service skills. Treated my SUV as it was their own. THANK YOU SO MUCH

Ke
Review №11

Friendly staff, clean waiting area, timely responses. Felt like a very legitimate place to get a quote from.

Jo
Review №12

Had paint damage from an accident and used Caliber for an insurance claim - Super Professional and helpful staff, completed my repairs VERY quickly, and it looks great. Highly recommend.

Da
Review №13

Called to go in for an estimate of repairs! They were unwilling to do an estimate of repairs they just wanted me to schedule an appointment for the repair. I would give them a “0” stars for lack of customer service and care.

Sh
Review №14

Im extremely satisfied with the services performed on my vehicle at Caliber Collision. I was informed from start to finish off what was being done on my vehicle and the projected date of completion!

Li
Review №15

Caliber did an excellent job on my car. Very friendly informed me what was going on. The car looks amazing. I will definitely recommend them.

Aa
Review №16

Great staff, friendly and caring service!

Ja
Review №17

Aaron made this experience great.

Ma
Review №18

Do great work in a timely matter.Very nice ,and very helpful 👌

Co
Review №19

Chip foose can’t do body work this good

Ch
Review №20

Theyre honest and they get things done right

Ju
Review №21

The quality of the work they did on my Lexus was great! They ordered the part and called to let me know, then scheduled the appointment all within a week. They were very helpful in working around my schedule for the repair. I would highly recommend them to anyone.

Ni
Review №22

Excellent service, daily updates, very happy with product.

Sa
Review №23

Got rear ended on my way to work a week and half after I bought my car, I bring this up because Prices/Caliber Collision has officially had possession of my car longer than I have. No one calls back when they say they will. It took them a week and half to even touch my car and it was my insurance to give me the update, not the shop. And wouldnt you know it...the pushed back the day it was estimated to be done by another week. Well it is now two weeks after that, and I still have no car. So almost a month...to fix a rear bumper. They are using the excuse that they had to wait for parts from Ford, but I ordered something from China and got it faster. Oh...and they are pushing back the date, yet again, surprised, Im not! I havent even seen the quality, and frankly, after reading reviews under Prices I am not confident the wiring around the back bumper will be correct. Even the job they do is perfect, the quality is not going to make up for the lack of response or the time. But what do they care about getting something done in a timely manner...they get paid for the work regardless!**Update: Got my car back. Didnt even look at the ambient lighting. Their excuse when we plugged in the computer, nothing came up and then followed up with if Ford can confirm it is not working due to the collision, bring it back and we will get in touch with your insurance after I told them we would just take it Ford...the driver side fender is still slightly popped out, and the back hatch does not close cleanly. I feel like they didnt care about the quality of work...or how well they treat their customers. Even with the lifetime warranty, I seriously doubt I would ever go back.

Ch
Review №24

The guys and gals at the Clarksville location are a fantastic group of folks. My experience with them was started with a wreck. They fought with my insurance company to have my truck fixed properly. They won ! My truck looked fantastic when it was done. I went back to them twice more to have them install aftermarket items to the truck and this next week the wife’s SUV is scheduled to have some issues taken care of.I highly recommend to all to take your vehicles to them for repairs !!!

Jo
Review №25

The proffessionals here really know how to take care of their customers. They give great estimates and fair prices. I have a 3 year warranty on parts. Not bad eh!!!!!!!Well if this would have been my first choice since I moved here there years ago I would have continued to stop by after 3+ ac The associates here work as a team and wont leave the front office unattended for more than 30 seconds. tracking thanks Jeanie!!! You have good customer service adding a few personal light experiences which means so much more.

ar
Review №26

Very informative

Aa
Review №27

Fantastic service and my truck looks great.

Mi
Review №28

Great experience! Wonderful communication!

Sa
Review №29

Good service and good workmanship!

R
Review №30

Thank you all, for all the help.

Er
Review №31

They bought out prices collision and will not honor their warranty. They said they did only for the first six months but didnt notify anyone. Wont be doing business with them

EM
Review №32

Excellent customer service!!

Information
2 Photos
32 Comments
4.5 Rating
  • Address:419 Warfield Blvd, Clarksville, TN 37043, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/clarksville
  • Phone:+1 931-552-3512
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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