Ai
Aire Serv of Clarksville
1878 Ashland City Rd, Clarksville, TN 37043, United States
Comments
Lo
Review №1

Came on a Saturday late and got our AC unit going temporarily until they got part, which was under warranty. They came back Tuesday morning and installed the correct part. Very courteous and helpful at all times.

An
Review №2

They were fast, professional. Even texted a picture of the serviceman so I would know who to expect. Fixed what needed to be fixed without an enormous bill or trying to sell me a new unit. We were very impressed and will definitely use them again!

Br
Review №3

I really appreciated being sent a reminder of who was coming to my home, for what, and what time they would be here. The most impressive part of my reminder was a picture of the technician coming to my home. KUDDOS to Aire Serv of Clarksville. Thank you so much for that extra safety step!!!

Aa
Review №4

Was very impressed with the promptness in which the arrived and performed the service on my units. Good to know what needed to be completed for my units to perform at there best. We Thanks!

Ki
Review №5

Wonderful experience! Brad Greathouse came out initially to inspect and tell my mom what was wrong with her current unit. She didn’t really understand what was going on or how to relay the information to me...or the estimate. He took the time to speak with me on the phone and explain what was needed. He was so professional, patient, gracious and understanding of our situation. Next, the installation crew- so hard working and professional (per my mom). They worked all day in the heat to get her taken care of! Thank you! Thank you! I cannot recommend them enough!

Jo
Review №6

Came the same day, took the time to explain everything he was doing and took his time doing a good job! Super impressed and happy with our service. Thanks Kyle!

RO
Review №7

I used their service many years ago and had good service then. For no reason a few years ago I switched to another company. That service was unsatisfactory for multiple reasons. I was in need of a new installation so I turned back to Morton Mechanical/Aire Serv. Totally satisfied with installation and professionalism of all staff from office to technicians. I have and do highly recommend you try Aire Serv of Clarksville. The price is right and the service is great. Trust me you wont be dissapointed.

Ja
Review №8

Wonderful work crew. Professional, personable, knowledgeable, hard working, courteous. They wanted to clean up after themselves but we refused to let them. They worked in the heat of the attic, so we wanted them to go home, cool off, and rest. They deserved it.

St
Review №9

The service man called ahead arrived on time and did a great job with my semi-annual service. He asked multiple times if there were any questions he could answer and he left my home clean and tidy in those areas in which he worked. I don’t know how the prices compare to other companies but it seemed fair and reasonable to me. Very satisfied would recommend highly.

Ca
Review №10

They are very nice and work fast.

T.
Review №11

I called this morning wanting a tune-up, and they said it would be today. Wow, I was expecting this week, but hey today worked for me too.Tim, the tech showed up just a little early, and went right to work. In just a little while he had things hooked up and on his way to squaring us away.Great job thank you 1 and all.

Ju
Review №12

He was prompt and courteous, wore the shoe covers, and also wore masks to be safe. I have done business with this company since 2007 and will continue to use them for all my air and heating needs.

Ca
Review №13

Timothy Davis was awesome. He is kind and considerate. He has a phenomenal work ethic. He walked me thru everything he did. They will be my heating and cooling folks from here on out.

L
Review №14

My cool air on my a/c unit went out last night. I called this morning. The lady that answer the phone was very nice. She said someone would be at my house sometime today. I received a call 2 hours later. Corey call 25 minutes before coming to my house. He fix my a/c unit problem in an hour. He was very professional. He kept me inform what he was doing. I have sign up for them to maintenance my a/c unit. Corey explain to me in detail what their maintenance of the unit entails. They charge me 79 dollars for a diagnostic but since they repaired the unit, and installed a new thermostatic it was waived. That was nice. Because I called another heating and air place, and they wanted 99 dollars just to guaranty that I would have schedule appointment.

Sa
Review №15

They are great! Got to me quickly, answered all of my questions, friendly and well priced.

Ni
Review №16

Thankfully, I got a second opinion. Your technician, Corey, came out a few months ago and did a cleaning. My unit desperately needed it and ran great until last week. We told him the breaker kept tripping and that we had water in the floor. We gave him a lot of detail. He came out and told us that it was most likely the evaporator coil and that he would have to remove the unit to get to it. He quoted us for $1800. He also put some algae strips in the pan and tried to shop vac the drain but didn’t get anything out. My husband was with him the whole time and never saw him place the strips in the pan. The unit then went out completely the next day and we called a friend for a 2nd opinion. This other company diagnosed the issue on the phone without even having to see it based off my description, the same one I gave aire Serv. The other gentlemen came out, checked the fan motor, and saw it was bad. He fixed it the next day and then checked the drain and it was completely clogged. He fixed that too. The clog resulted in the water everywhere, which caused the fan motor to short circuit. If the drain was cleared during my cleaning with aire serv then none of this would’ve happened. I’m glad I didn’t use your company or I would’ve been out a lot more than $1800 when he realized that was not the issue. Sounds like your company needs to train their employees better.

Km
Review №17

They were courteous, professional and prompt. I have no complaints other than there was small bits debris left that I had to rake up.

Ri
Review №18

I will share my experience. New house construction in 2014. Theyve serviced the HVAC for 7 years now (back when they were Mortons, now bought out by Aire Serv). Condenser replaced in 2019. On July 20, 2021 I called at about 4:30 pm that the unit wasnt working. They were at the house in less than an hour. Diagnosed a failed compressor fan. By the morning of July 21 they called to give me 2 quotes: universal replacement fan (in stock) or the original equipment (could take 3-5 days.) I opted for the universal. They were out that afternoon and replaced the fan. I paid for the service. I researched that the parts warranty on most HVACs is 10 years for the original owner. I would expect the business to know this, have this information on file. So I called Aire Serv-I was told that I only had a 5 year parts warranty. But odd thing is, I had contacted the HVAC manufacturer, researched by serial number and confirmed 10 year warranty. Now-the only way to make a warranty claim is for the technician/repair company to file a claim within 90-days, and then the repair company is reimbursed and so is the owner. Aire Serv said theyd call me back. So-I am covered for 10 years - they refunded the cost of the universal and said theyd let me keep the motor until the OEM arrived. So-July 27 they come out to remove the universal and replace it with the OEM. But-guess what? The fan didnt work (the universal was working just fine) because the circuit board was bad. Really? What a coincidence that it fails during remove and replace service call. So-now the circuit board is covered, but not the labor/service call. The board arrived on July 28, and I was charged for service call to replace the circuit board. Something isnt right here. Aire Serv (then Mortons) shouldve known the warranty-even for the condenser replacement in 2019. They shouldve known this time for the compressor fan. And Ill let you make your own judgement on the circuit board. They failed to meet my expectations. I will be looking for a new company to perform the spring and fall tune up services.

Jo
Review №19

Aire Serve did a great job with my buildings AC. Very thorough and quality driven.

Ly
Review №20

Very competent. Quick and knowledgeable .

Da
Review №21

Jeremy was very quick to come out and diagnose the issues and explaining to me what was happening.

An
Review №22

I am very impressed with the professional service I get from your company. Danny Wilkinson was the rep that serviced my unit today. He was very thorough and found a problem that needs to be fixed before it becomes a major issue when it will be needed most during the winter!! Mr Wilkinson seems to really care about the job being done correctly and it shows!! Once the parts are in, your company will be fixing my unit. I would like to have Mr Wilkinson come back to fix my unit if possible. But if it isn’t ... I do know that whom ever comes out will be very knowledgeable and hopefully as thorough getting my unit fixed. I really want to thank Mr Wilkinson and your company for caring and doing a GREAT job!!!

Al
Review №23

Called for repair on busy weekend, was able to have a technician within 30 mins and parts in stock, repair made within a 1.5hrs of calling.

Am
Review №24

Very courteous and professional staff from the first phone call throughout the repair with the Technician. The technician, Mike, was very knowledgeable and was able to explain the repair thoroughly and understandably. Have already recommended them to my neighbors.

Ro
Review №25

For over 15 years I had use this company and always been profesional and outstsnding with their service 100% Guarantee very GOOD👍✌️

km
Review №26

Thank you Mr. Kyle Williams for your professional service and outstanding job.I appreciate it very much.

Va
Review №27

Tim was a great technician, very professional and knowledgeably. Highly recommend.

Mo
Review №28

On a day wereHiller could not even return my call in 5 hours and still not called me back Air Serb were at my house within 30 minutes. They fixed the problem and I have heat in my house. Very friendly technician and reasonable prices. Thank you very much.

An
Review №29

I hired Morton Mechanical to simply change an HVAC duct from flex to rigid metal and move it approximately 18 in the garage. The techs did a terrible job; they only replaced a partial section of it and become rude when I told them the work was unacceptable and would not pass codes, as the building inspector required. I complained to AireServe (parent company) and allowed them to return on the condition they would send different, more competent service technicians. After I waited two weeks, they sent the same tech. Again, I called and the manager replied the techs would leave and never return to my property (to finish the job).

Ro
Review №30

Kyle was great. All ready for air conditioning season!

ma
Review №31

Justin is a great guy. He’s professional, kind, and polite and personable. Thank you Justin for being so over the top service oriented and trustworthy!!!! Good job!!!!! I was dreading the worst because of the noise from the HVAC unit. I went on line to schedule an appt. and received 2 phone calls in quick succession. I was scheduled ASAP and felt like someone was listening. Good job Air Serv. You are on speed dial for us. Thank you.

Am
Review №32

I would recommend Aire Serv of Clarksville to anyone. They come right away, you dont have to wait weeks. Curtious, professional. First time I used them on my old home, they came out on a Sunday. Awesome!

Th
Review №33

Great company with responsible liable employees.

Ma
Review №34

AirServe has always been quick to respond. Techs are professional and explain things.

Me
Review №35

Justin & Jacob were very professional and respectful. The job they did on both my units was excellent. I would definitely recommend this company to anyone.

Ga
Review №36

All the above plus kind, considerate, and experts at their job. And the charges are reasonable. Had my a/c cleaned and up and running in two hours. Once again, in this very warm weather, my home is blissfully cool. I highly recommend this company.

Or
Review №37

Used this company before and happy to have them close by!

Mo
Review №38

Great tech, on time.

Ha
Review №39

The tech was very polite and explained what he did,

D.
Review №40

We feel good knowing the system is ready for the season

Er
Review №41

Very professional member. It is a joy when he comes around. Very nice, courteous and polite.

We
Review №42

Took 3 time after installed to get it right. And 6 months to get my recipe.

Bu
Review №43

Spring tune up and check of complete HVAC System.

Bi
Review №44

Super awesome service all around and the technician, Danny, was a super cool dude and very professional! He knew his stuff and he was incredibly nice and respectful! Prices were reasonable and worth it! I could not have been more pleased with an air conditioning service. Super awesome service! I definitely, without hesitation, recommend Aire Serve :)

Ti
Review №45

Had a great experience with the technician. Performed the required service extremely well, and informed me of what I needed to do to ensure the efficiency of my HVAC and longevity of it. Explained all services in a manner that helped me understand everything.

An
Review №46

We just used AirServe for the second time. Service was great for both. Had a new unit installed at our home this week. Service was quick and done well, and the price was reasonable for a brand new unit.

Ce
Review №47

Great customer service and great attention to detail. Originally we had our home warranty company that was covered for a year when purchasing our new house. They send someone out twice who never really looked at your unit hard enough to find the problem...they just point and said, Yep that the problem, without looking any further. So we called Morton AireServ when our air still wasnt working properly! We used them to service and install our old ac unit at our previous home. We receive excellent care then and now! The tech was able to determine the problem almost immediately and now our air is working great! They even called to let us know that the tech is running behind (due to our now need for a certain time frame they couldnt come before) instead of just leaving us wondering when someone would show up. This is a wonderful company with great service! We will continue to use them in the future!!!

Tr
Review №48

They we very professional and made buying a new HVAC unit painless! They installed the unit the next day & it was raining! When they left the area was clean & intact! I highly recommend Aire Serv for your heating & AC needs!

Da
Review №49

Quick response to checking out my gas log heater. Knowledgeable & efficient. Answered all my concerns. Will call upon this company again for my yearly maintenance

Sa
Review №50

Each time the technician has performed the necessary inspection & service, I have gained confidence that the work is done professionally & thoroughly. I highly recommend Air Serv to all.

Al
Review №51

From the office staff to the technicians, everyone is friendly and professional. They service our climate control buildings onsite and always do a fair and complete job. Highly recommend them!

Ra
Review №52

I use Aire Serve for Maintainance on my ac unit and any repairs that needs to be done. Very satisfied with their service.

Me
Review №53

Sadly my heater stopped working the other day and my previous service provider was unavailable to even assess my heater for another 2 days since it happened on a weekend. I stumbled across Aire Serv of CLarksville in a google search and gave them a call. They were very friendly and had a technician out within an hour of the call. The technician was very friendly and informative. He found the problem and ordered the replacement part that day. Replacement part came in quickly and replaced with no issues. Now I’m back to enjoying my heat again. I am so glad I took the chance and gave them a call instead of waiting on the other company. I think I would still be without heat if I had. In the future, they will now my first call.

Ra
Review №54

The service is outstanding they value you as a customer they have a professional staff that understands and works with you as a valuable customer on time on the job their technical expertise is honest and professional caring about the customer needs and services needed

To
Review №55

I was very satisfied with the service & the technicians. They were both friendly & professional. Would recommend them to others.

Li
Review №56

Today your service technician, Daniel Williamson gave such immaculate, excellent service. We were so impressed with his knowledge and expertise. He was also very kind and respectful. We look forward to calling Aire Serv again for all our air conditioning and heating needs.

Ka
Review №57

Aire Serv has consistantly given us wonderful service, and helped us keep our unit working at its best. This past Summer it stopped working on a weekend when the tempretures were in the upper 90s and they were able to come help us the next day.

Wi
Review №58

Brad came in and evaluated my home with a measurement laser light. He recommended the perfect Air Conditioning unit for my home. Very Affordable!. A day or so later, they were here and installed it.I noticed later, I saw a small problem with the ducting that attached to the house. The Service Manager came out the next day with his techs, replaced the entire Ducting to the house and made it right. He said if its not perfect, he will make it perfect! Great Job, great response. He is like me. A perfectionist.Courteous, Professional, they understand your concerns and will do what ever it takes to go above and beyond to make you a happy customer.Look forward to working with them again!P.S. Make sure if you are Military or Retired Military, ask Brad for a Military discount! Lol

Ma
Review №59

Have always had great service from Aire Service - very dependable. Their annual contract for service calls is well worth the money!

Fl
Review №60

We have done business with this company for 20+ years and they always have provided great quality work. Good sales, installation and fast service. Very satisfied with the professional young men that work for this company. Owners offer reasonable prices and are quick to respond if we need anything. Highly recommend. A+

Di
Review №61

Robert was very thorough and clean. Before leaving asked if we had any questions and set the thermostat back where it was on his arrival. thank you

Pa
Review №62

Aire Service was prompt in responding to our call when our heat went out. They analyzed the problem and called back with the cost before proceeding. They replaced the part as soon as they could after it was ordered. We are very pleased with their service and will continue to use them.

He
Review №63

I highly recommend AireServ. The employee who came was professional n explained what he did in terms I could understand.

Ma
Review №64

Fast, friendly and knowlegable technition.

ka
Review №65

Aire Serv always gives quality service.Making an appointment is always easy.The HVAC technicians are professional and courteous.The HVAC technician for September 2019 service was Danny. He also had another technician assisting with him.They both did an outstanding job.

Je
Review №66

Kept changing parts. Charged me $1,400 and still AC wasnt working. Hired a different company and they had my AC repaired quickly. Problem ended up being a safety switch, easy to replace for $125. Ill never do business with this company again.

He
Review №67

Danny and Aire Serv were exceptional. They came out in the afternoon and assisted us until evening correcting what turned out to be a super rare issue. Everything was explained in detail and we were offered preventative maintenance solutions. We are extremely pleased with the level of service and will recommend this brand to our friends. Thanks again! I will sleep in a house that isnt 85 tonight.

Mi
Review №68

Excellent service. They do what they say they would do.

Bo
Review №69

Danny Wilkinson was very knowledgeable as well as friendly. He explained all the things he did during the annual service call.

Br
Review №70

Just had them come out and the service was EXCEPTIONAL... Justin was my tech and I couldnt have asked for a nicer gentleman to help with my A/C problem. He was so honest and helpful. Will definitely use them again and I will be passing the word around about their service.Thank you from no longer hot and aggravated to cool and chill.

De
Review №71

Very pleased with the service and equipment. The installers were very knowledgeable and helpful. Highly recommend!

Er
Review №72

AireServ of Clarksville installed a gas package unit in our home. We are very pleased with the results. The intial consultation as well as the installation was very professional and straightforward. Questions I had after the consultation were answered in a timely manner. The weather forecast called for 90% chance of rain on the scheduled day of install. I was certain they would reschedule my installation however the guys showed up at 8:00 am in the rain and completed the job as scheduled. That showed me what type of company I hired. A company that would do what we agreed upon no matter what. Some things you cant put a price on and thats Your Word. I would recommend this company to anyone looking for heating and cooling services. Thank you AireServ!

To
Review №73

Great service. Have had 2 units installed and serviced regularly. Never had any issues they couldnt repair.

Gr
Review №74

Mike was great! Would recommend to anyone needing a/c work done.

As
Review №75

Amazing service!! Great price and best warranty!!

Li
Review №76

Always have a good experience, that is why I have them come back each time. I like everything about Aire Serv.

Wi
Review №77

I have used Morton for almost 20 years now. The quality of work is the best. The technicians are very well trained and they are friendly also. Morton has installed 3 units for me and I will use the again for all my work.

Jo
Review №78

Good Christian Company..... they will always make it right. They are dependable, prices are reasonable, and they will always come in an emergency when you need them. We have used them for years and never been disappointed, because they provide quality service!

Jo
Review №79

Morton Air Conditioning has been servicing my AC units for over twenty years. Their techs are highly trained and most competent. I would not consider using any other service and would highly recommend them to everyone.

Ga
Review №80

Dan was the technician that came to my house Friday afternoon to do the HVAC check up. Very professional, focused and precise in his work. Friendly, polite and was able to answer my questions.

Mi
Review №81

Great service techs and great service company.

Su
Review №82

Timothy was very nice. I would like him to come back in the fall.

Mi
Review №83

Excellent response and very professional. Now, I called them knowing it was about closing time and asked for soonest available assistance with one of my smaller units. Very nice lady took my info and said she would see what she could do. Well I was putting ice in the tub so I could cool off, when I get a call from Jon saying he was on his way over. Great technician and very knowledgeable. To keep what is getting a wordy review, they were great and I will use and recommend family and friends use. Thank you so much for arriving fast, repairs to standard and unit working like new. Again, thank you!

Ta
Review №84

Technician was fabulous! Friendly, knowledgable and helpful staff! Highly recommend!

Je
Review №85

Thank you so very much for taking the time to help us out!Have an amazing day,Thank You!

Ja
Review №86

Techs were on time, polite, knowledgeable and very comprehensive in their inspection. I appreciated the honest feedback and the fact that they didnt try to upsell me on anything. Please note, this company used to be called Morton Air Conditioning and here is my review from a few years back: The folks at Morton actually care about their customers! When my AC was broken and it was HOT that day they were here in less than 30 minutes. Very professional and courteous and I would recommend them! Oh, and great price too! Did not try to sell me anything I did not need.

Bo
Review №87

Yes I would recmen them 100 % for their service and loyarty to their COMSTERS

Da
Review №88

I have been a customer with Morton for years. They are a company you can trust. That means a lot. The work is excellent.

Li
Review №89

Great company!

Ti
Review №90

Very flexible in scheduling and showed up on time as promised.

Ch
Review №91

Great service!

Gr
Review №92

We have been an Aireserv (Morton) customer for over 30 years. They are always responsive and get the job done right.

Te
Review №93

Great experience

Ch
Review №94

I have had over twenty years of experience with this company and never had to recall them to do a job over.

To
Review №95

Great service!!

Information
95 Comments
5 Rating
  • Address:1878 Ashland City Rd, Clarksville, TN 37043, United States
  • Site:https://www.aireserv.com/clarksville/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 931-264-4702
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
Offerings
  • Repair services:Yes
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