user
Dons Auto Repair Columbia Tusculum
410 Delta Ave, Cincinnati, OH 45226, United States
Appearance

Comments
To
Review №1

I feel well taken care of by Dons and will continue to use them for my cars service and repair needs. From the time you schedule an appointment to picking up your vehicle youre treated with hospitality. They even send you a text afterwards to ensure everything has met your expectations. Highly recommend!

To
Review №2

Great mom and pop auto repair company. Same quality as there northern locations. Honest, fair and upfront on pricing. Give them a try.

Ky
Review №3

Everything went great with getting new pads/rotors on my Honda Civic. Ray was super personable and explained everything really well, and he definitely wasnt trying to push any unnecessary work on me. Definitely will be back for any future work needed on my car!

Ad
Review №4

Came here for an oil change, tire rotation, and general maintenance of my car rather than going to my dealership. Ray and team were super quick, very professional, and didnt try to oversell me anything. I love that they send your inspection report via text and include photos. Will absolutely come back for all of my maintenance and repair and will recommend this shop to everyone I know! Youve all gained a new loyal customer! :)

L.
Review №5

Everything went great with my Kia Soul repair. Ray explains things well and is very personable. They went the extra mile to fix my car properly and I would recommend them to anyone. I was very pleased with my experience and the three year warranty.

Br
Review №6

I typically get my maintenance done at Tire Discounters, but with the pandemic, I wanted to support a local shop.It was fast, efficient and easy to book. Their price point was within budget and reason. One feature I loved about the shop was they sent me a link to the service report of my vehicle.It showed where I currently stood as far as vehicle safety and the order of importance of what needed to be completed/fixed with a picture of my car part.Within 10 minutes of the text, I got a call from the shop, and they gave me an even greater breakdown of work to be completed along with an estimate.It was by far, the best costumer service I have ever experienced getting my car worked on.Best decision ever made! I will be returning for all my future work. Thank you for the great service and keeping me safe!

Ki
Review №7

Good guys that did a great job on my car

Ja
Review №8

Don and Casey are men with integrity. Weve now been going to them for years bc we know that we can trust them and get a good price. This is a gem of an auto center and a breath of fresh air to my stress. If anything goes awry on our car, first thing we do is call or text Casey! Even on their off days, they make themselves available just out of sheer human kindness. God bless you guys! Hopefully, we wont be seeing you any time soon but if theres a problem, we wont hesitate to come in!

Ja
Review №9

Very good experience. He worked on my Nissan Rogue and job done on time and professionally. Will definitely use again.

Da
Review №10

Great service and fast turnaround. I dropped a work truck off needing numerous repairs and had a quote for the repairs within an hour or so. The truck was fixed and ready for pickup the following day. We’ll definitely be bringing all of our vehicles to Don’s in the future.

Sa
Review №11

Chad at Don’s will take care of you! Most trusted shop I’ve gone to in a long time. Highly recommend!

Da
Review №12

Not at all pushy about getting additional maintenance done, but they give you a diagnostic checklist. Very fast and friendly.

Da
Review №13

Phenomenal customer care, professionalism and honesty! Ill be bringing my car here instead of the dealership from now on!

Information
30 Photos
13 Comments
5 Rating
  • Address:410 Delta Ave, Cincinnati, OH 45226, United States
  • Site:https://www.donsautorepairinc.com/
  • Phone:+1 513-871-7161
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
Similar organizations