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PHIL BEAULIEU & SONS HOME IMPROVEMENT, INC
217 Grattan St, Chicopee, MA 01020, United States
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Kr
Review №1

So nice and they did quick work! I had called so many companies trying to get someone out to repair a leak and all the places I called wanted to sell me a new roof even though the roof is in good shape. I’m so grateful for this company. They were super helpful and nice and did the work to fix the leak quickly but well. So happy with this service!

Do
Review №2

Phil Beaulieu workers were at a neighbors home and I asked them if they could come and look at my roof. I had noticed some leakage in my back bedroom with all the rain we had this summer. Sure enough my ridge vent needed to be replaced. Within 5 to 7 days they were at my house at 8 AM and within 2 hours it was all replaced. They were professional, on time and priced reasonably and had fantastic follow up and follow through. Highly recommend them for all home improvements.

Ro
Review №3

We had our cedar siding replaced with vinyl siding as well as new gutters. The crew that did the work was very professional . They were clean and organized. They kept the work sight clean every day. We are very happy with their workmanship. The house looks fantastic. The communication with the office staff was very professional as well. Whenever I had questions they would respond in a timely manner. Thank you to everyone involved in getting our project complete.

Ka
Review №4

Excellent team installed our siding. Work was excellent and installers were the best!! Highly recommend Phil Beaulieau Home Improvement!!!

Ne
Review №5

I had my attic windows replaced. They did a great job and the windows look wonderful. Thank you! Very professional and helpful.

Wi
Review №6

Would not recommend this company. been having problems with my doors since they were put in. And they still have not fix the problem and it’s been three years. Will be looking for other alternatives to fix this problem.

pa
Review №7

Chris and I can not thank your team enough for such a well done job. They were always in contact with us, making sure everything was done right to request. They were courteous, helpful, mindful, and extremely neat. They were even friendly towards my dog Harry, that meant more than you you think. My house will always be something we look forward seeing when driving down our street. You are a company that if we ever needed something done in the future, we would not hesitate contacting you again. Thank you for making our dreams come true.Sincerely,Chris and Heather Dimetres

Ma
Review №8

Avoid this home improvement business. After spending a lot of money to have the roofing and siding done to the house I noted that they never finished the job. They neglected to do the roof of the small back shed . Now it is damaged due to elements of nature ( water/ snow / wind etc). It is irrelevant if the owner reported it a few mos or years after. It should have been done right as it is fully paid . Time is not an excuse . See you in court Mr. Al as I am filing a complaint .

Ja
Review №9

We contracted Phil Beaulieu and Sons, they were very available and accommodating to set up an estimate and worked with us to get the best value and best results from our project.We had an existing deck removed and new deck installed.The project was done below the inital estimate cost and quicker than the original 2 week timeline we were given.The new deck is fantastic and we will absolutely be referring Beaulieu and Sons to our friends, along with using them for any more projects in the future

Je
Review №10

I had a roof and gutters installed, both look great. Beaulieu and Sons was very good about keeping me informed every step along the way. They were quick to respond to any questions or concerns.

DP
Review №11

From the moment Fran came by to quote work for our family I felt confident Phil Beaulieu and Sons would do a great job. We had recently purchased a home and needed work done immediately. Our now current home, would not be half as comfortable without their kindness and assistance. They stayed on top of the project with updates and phone calls and whenever I called with a question they either had the answer immediately or followed up within a day. The contractors that repaired our chimney were very friendly and didnt mind that I buried them with random chimney questions. A special thanks to everyone at Phil Beaulieu and Sons and we look forward to working with you all again in the future.

Ka
Review №12

Had 3 Roofs done! Would Highly recommend this company! Very Professional, Clean and service timing excellent! Nico was Amazing to work with. Will definitely recommend and use again! Thank you!

Se
Review №13

Terrible company. I was verbally told they could get the job started in 3 weeks so I signed the contract. I called a week an a half later and was told it would be four to six weeks. I wasnt pleased, but it was not that big of a deal at that time. From that point forward they made no attempt to contact me to inform me of any delays. After waiting 7 weeks I called and was told were just coming up on the six weeks. That was a lie. They tried to reset the timer to the last time I called them, not from the date I signed the contract. In any event, I was told Alan would call me back shortly. He did not. I called the next day and ask if Alan was available and I was told he was, and to hang on one minute. I was then asked my name. All of a sudden Alan was not available, he was in a meeting. He called me later to give excuses about delays and I said my main problem was that there had been NO communication from them. I had to initiate every single time. He stated Im am not going to call every customer when there is a delay, I dont have time for that. He said maybe he should just give me back my $500 dollar deposit, I reluctantly declined because I needed my home resided. He then told me the product they sold me was not available and what they sold me was a prototype and was not available on the market. At that point I lost the very last but of hope that this company had an ounce of integrity. I FIRED THEM ON THE SPOT, asked for a refund, and told Alan I would write a bad review. His answer was We never worked for you so how could you write a bad review. My answer to that is self evident.

Jo
Review №14

I needed some work done to repair some siding and vents that were damaged and to replace some shutter that were showing their age.I contacted several other companies. Some did not respond, some set up appointments and never showed.Phil Beaulieu & Sons Home Improvement set up an appointment. We talked about some options. I received a quote quickly. The work was done on schedule and I am happy. I liked that I was kept informed for the whole process. It was explained that the weather could effect some of the scheduling but everything was done within the original timeline. These are certainly different times for businesses and customers. The reassurance of knowing where my project stood the whole time added to a confident feeling.I have a few more projects that I will need done and I will certainly be talking to them again when I am ready for those to proceed.

Di
Review №15

We ordered new storm doors for our home. The doors are EXCELLENT quality and look BEAUTIFUL. The works were on time and EXTREMELY professional. We were VERY impressed with BOTH workers ( Jeff and Jason). Everything was cleaned up and taken away. I can’t say enough about how impressed and happy we are. Thank you ♥️

Sa
Review №16

These guys did a really nice job replacing our windows. The install team did not disturb us while we worked from home and no mess was left afterward. The new windows are wonderful and we could not be happier. Thank you.

Ei
Review №17

We had skylight trim placed and painted and the dry wall fixed. The project went smoothly and the work very well done.

Ni
Review №18

Exceptional company! The work/repair we had done on the roof and siding was completed with professionalism, cleanliness, and to our satisfaction! We couldnt of asked for an easier company to work with.

Ka
Review №19

We were given the most courteous and professional treatment from Cameron and Niko. Everything went as planned. Cameron stayed in direct contact with me right up until the ordering of our skylights and roofing materials. We had multiple conversations prior to this job being put into place. Niko then kept in touch with me at the time of the ordering of materials and then was on site watching all work being completed multiple times during the day. He then followed up the following day after the job was completed to do a walk around our property. Our house is absolutely beautiful and everyone in our neighborhood has been stopping by to give compliments. All of the assistants at Beaulieau were extremely friendly and helpful as well. Thank you to everyone....an excellent experience!!!

Ju
Review №20

We ordered 2 new screen sliders and they responded quickly. Very happy with the service we got. And there was no problem when we asked to return a screen because of a blemish. They returned quickly with another one with no questions asked. Excellent service!! Thank you.

Do
Review №21

PB & Sons did our new siding, roof & windows 10 years ago and did a great job. Recently we had gutter guards installed and it was done in less than a week. Always helpful and easy to deal with. I highly recommend Phil Beaulieu and Sons Home Improvement!

Wh
Review №22

They were very professional, courteous and informative. I was very impressed! I will definitely use them again if needed.

Do
Review №23

Outstanding team focused on customer service and delivering value. Every point of contact was extremely professional. We take great pride in our home and only hire the best! Great Experience.

Mi
Review №24

Arrived a little earlier than estimated. Kept the property protected. Cleaned up completely and did the job in one day. Excellent workmanship. Did a review of the job after completion and were responsive to questions during the construction.

Ma
Review №25

We have used Beaulieus for two properties. Last year they put on a new roof and gutters and built a new porch on our house. This year they put on new siding, windows and gutters for another house we own. They were very professional and did quality work. We would use them again for any future project.

Do
Review №26

I hired Beaulieu for window replacements in my condo. They were courteous and listened at our first meeting. I was really busy with work as I planned the window replacement, but office staff was always available and followed up on all my concerns. I was especially happy that they could keep the marble sill below my kitchen slider even though they were replacing the full window. The day of the actual replacement I was away, but my neighbor who lives below me said that they worked quickly and smoothly, with little disruption to the neighborhood. I did not see one scrap of leftover material when I returned- they cleaned up everything. They also placed phone calls to me to update me on the work. I am going to consider Beaulieu again when I am ready to replace a door and the window above it. I am thankful it was all such a smooth process.

Pa
Review №27

Recently we had Beaulieu & Sons replace 11 windows in our house in Amherst. We are extremely happy with the windows and workmanship of our recent project and will certainly consider this company for further projects at our home. They also were true to the estimate and when they said they would have the project done prior to the winter and even try to get it done prior to Thanksgiving, they were successful in accomplishing all those goals... They are real PROs....

Je
Review №28

Good roof job.

Ch
Review №29

In my experience working with multiple contractors in the area I can say that PBHI stands out as a superior home improvement business. The team is very professional, attentive and accommodating. To date they have completed several projects for me, all without issue. They have great staff and do quality work. My thanks to the PBHI team!

Jo
Review №30

Excellent work and product. Had Harvey Sliding Patio Doors installed expertly, professionally, and expeditiously. The friendly installer, Jesse, was neat in his work, cleaned up, left a perfect job and satisfied customer. A word about the office staff, they were a pleasure to deal with at all times.

do
Review №31

Excellent price and service. They got us on the schedule within 2 weeks and came on the date as arranged.They brought a large enough crew to do the job in one day and did an excellent clean up job . The crew was hardworking and polite.I own my own family business as well so I know the effort required to provide this kind of service.Well done and thank you.

Ka
Review №32

Very impressed with this company!! Everyone from the owners to the guys working on the front lines banging the nails to the receptionist and accountants are top notch! Great customer service...kept us updated and ultimately figured out our problem. We will definitely use them again in the near future for another project. Give them a call.. you will not be disappointed!

Da
Review №33

Our chimney needed much overdue attention. A company Ive used in the past never returned my calls so I took a shot and called Beaulieu & Sons. I only want to use local companies and happy I found Beaulieu & Sons. Very professional and got the job done.

Na
Review №34

The work quality was excellent. The job was done in a timely manner and the workers were efficient, neat, and took the time to check-in with me before and after the work was completed.

Ja
Review №35

Ive used Phil Beaulieu several times and always had a positive experience. At my first house, 1986, I used Phil Beaulieu to do a roof, siding and windows. They were prompt, reliable, and provided good work in a timely fashion. I also used them when I moved to my new house in 2001. Again they provided excellent service at a fair price. Im now contacting them again to look at my sons house. I would recommend Phil Beaulieu to anyone. By the way, Im not a relative or friend of Phil Beaulieu so this recommendation is sincere.

He
Review №36

We hired them to replace all windows in our house. I can’t begin to say enough positive things about them. Prompt, professional, and great workmanship. Will definitely be hiring them for our next project!!

An
Review №37

Gutters and downspouts were replaced. Work was done in a timely fashion. Office and contractors were excellent to deal with.

Je
Review №38

In timely fashion, PB&SHI visited our home, listened to our needs and provided quality work at a fair price. Our new Harvey windows have made a noticeable difference in the heating and cooling of our home. Positive experience all around, from customer service to the installation crew. We highly recommend.

T
Review №39

Just absolutely terrible.I asked this group to help me in a very desperate situation getting the roofing done for my elderly mother and besides the wonderful receptionist the rest of the people i’ve encountered were absolutely useless and unprofessionalwhen I went to speak to the owner he could not have been less accommodating ... super super horrible on the customer serviceThey came to the house twice ... never left an estimate ... did work that we did not ask them to do ... and then had the nerve to bill us

ji
Review №40

Had my breezeway/porch redone. Once the parts arrived, they did a great job at a fair price. Very good workPhil

Mi
Review №41

Had my roof and siding done, amazing quality. Have had issues with the shingles on my roof, each time this has been taken care of immediately and without an issue.

Me
Review №42

The people are very friendly, honest, hard working , and do not play around. Work is done before time expected. They do not settle for less than perfect. I would rate them an a plus in all aspects.

Ma
Review №43

Mr.Beaulieu an his crew do excellent work he is a great guy also

Je
Review №44

Great service, and excellent quality of work! Definitely will recommend them to a friend, and use them for future work!

Ca
Review №45

Dependable contractor, which can be hard to find. They did a beautiful job installing my new windows and siding.

To
Review №46

Phil Beaulieu and Sons have done two different jobs for me in Dec 2017 and Apr 2019. They do excellent work, have fair pricing, are responsible, are very organized, and professional. I would highly recommend them.

Vi
Review №47

This company is the best roofing contractor company I know. They are extremely efficient. Outstanding customer service and there work is amazing. I would recommend anyone to pbhi.

Th
Review №48

We recently had our roof done and couldnt be happier with the result!The crew showed up and worked all day long to get the roof finished in ONE day!They even added two skylights, a ridge vent and reattached my gutters.I was amazed at how quickly and professionally a quality roof could be installed.We were so happy with our new roof we had PBHI replace a front door that always was a problem. Keith did an amazing job of making that problem disappear.If I could have given ten stars I would have. I recommend them highly for any service they offer and I am sure I will be working with them again.Thank you so much!

Ph
Review №49

I had a roof installed on my home in 2012. I am a former customer of Beaulieu. I had to report them to the BBB and to the Attorney General. They are dishonest and deceitful. My name is Philomena Novitt and you can contact me if you like. Unlike Fran and his brother, I tell the truth. I will be happy to tell you what I have experienced. He wrote on our contract that my home will be guaranteed AGAINST leaks for the life of the owner. He wrote it and when I brought it up, because my house continued to leak for 4 more years, he told me that that guarantee was not on the office copy. What does this say about him. I had to have half of my home re-roofed by a different roofer. Check the BBB and the Attorney General for my report and for the complete lies in Frans answer to my complain. Stay away from this company. The five stars are probably his familys comments.

Al
Review №50

The customer service is amazing

Li
Review №51

Beautiful job siding our home! Job was done quickly and neatly! Would definitely reccomend to anyone looking for quality siding at an affordable price!

ka
Review №52

We hired them in an emergency situation because our roof was leaking. They came out and fixed the problem quickly. Everyone from Rebecca who answered the phone to Fran who came out to check the roof was pleasant and professional. We have already planned to hire again for some more maintenance. Would highly recomend to everyone.

Ja
Review №53

Avoid using this company! My small window replacement project took 6 weeks longer to complete than promised, due to incorrect measurements taken by company owner. Workers left a MESS of nails, flashing, wood splinters and debris on my lawn & property. My newly installed Harvey MaxView windows get frost on the INSIDE whenever the weather gets cold. Sloppy work, cheap, leaky and substandard replacement windows. Never again. Dont make the mistake I made in hiring Phil Beaulieu for a home improvement project.

Kr
Review №54

Professional, fast and made sure I was satisfied every step of the way. Very happy with the final product.

Jo
Review №55

I had contacted several contractors about having a roof repair done. PBHI was the only one to respond right away, they also came right over and I had an estimate within days. The price was LESS than I had actually expected. We scheduled the repair and it was done quick/clean and efficient. Thank you PBHI

Vo
Review №56

Did work for this company, Al and Fran are great people to work with.

Ja
Review №57

Not only was their price surprisingly low but the workmanship was first rate even though the crew had to work in cold, February conditions. Im planning to hire them for additional work in the near future!

Ti
Review №58

Probably had to walked by or take busses in this dorections

Jo
Review №59

Awesome work, job well done! I will be using them again!

Me
Review №60

Excellent quality workmanship..! would recommend in a heart beat..! our home was sided Pacific Blue..Detail is the key ,Our home says !BAMB! when you come up the street,..It does not get any better than that ,, top notch company !!Thank you very much to the Beaulieu family.......... AL,Fran,Dan...,Rebecca, and ViviamArnie & Melissa Pereira

V
Review №61

Worked with Phil & Al for many years. They pay their workers fairly and quickly.

J
Review №62

Very nice and honest people

Fr
Review №63

Excellent!.....any negative reviews here are from competitors and folks weve never done work for

Information
44 Photos
63 Comments
4.7 Rating
  • Address:217 Grattan St, Chicopee, MA 01020, United States
  • Site:https://beaulieuhomeimprovement.com/
  • Phone:+1 413-592-1498
Categories
  • Window installation service
  • Deck builder
  • Siding contractor
  • Skylight contractor
  • Roofing contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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