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D & E Auto Repair
3328 Esplanade, D St, Chico, CA 95973, United States
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Te
Review №1

They really went the extra mile for me. To get my Dodge Ram 2500 Smogged in a timely efficient manner. Great customer service.

Mi
Review №2

Aaron and his team are a great bunch of people. They worked hard and got my truck done in a very quick manner. And before he gave it back he took it for a test drive just to make sure it was all good. I would highly recommend this company. He kept me in the loop every step of the way. I also got texts showing what was wrong with my truck and what they were going to do to fix it or what was recommended to have fixed. Loved working with this company. Keep on kicking but D&E Auto.

Ma
Review №3

All I have to say about this place is they are absolutely awesome. Got a quote over 6 months ago and they honored it. Had car worked on for smog. When it didnt pass they took it back said will figure out problem n call me when cars smoked n ready to go home. When you live 11/2 hours away this is a huge offer. They send you daily updates also. Will use this garage everytime I need one. Above and beyond is how they work in my book. Some good old fashion ethics exist here. Worth every penny

Xi
Review №4

D & E really cares about customers need. I have a very tight window to obtain a SMOG check and register my out of state car. They managed a same day appointment to do the job and then a regular appointment for non urgent issues. Many thanks.

Sc
Review №5

My wife’s car wandered and the brakes were pulsating. Such a fantastic feeling when you pick your car up and it drives perfectly, like new, safe. Correct diagnosis, and kept to the agreed price. Fantastic communication! Thank you, Scott

ke
Review №6

I had another great experience with D and E auto today, took my newly inherited truck in to have some maintenance done on it cause its an older truck and I want to keep it in good running condition. They did a multi point inspection on it and it needed a fluid flush, which I had done and now it runs like a charm.The thing I love best about D and E is that they really care about you and your safety in your vehicle, they are a family owned business and the owner Aaron takes pride in his work and always takes the time to explain in detail just what repairs are needed, why and what the cost will be , before hand so you always know what to expect and thats why I wont trust my vehicles with anyone but D and E Auto. Nowadays finding a shop with the integrity to stand behind the quality of their work is rare, D and E Auto is by far the best shop around, whether you just need simple maintenance, or big repairs, give D and E a call, they do it all!!! I just wanted to give a big heartfelt thanks again to D and E Auto today for going above and beyond to make sure that I always leave your shop confident in the safety of my vehicles with them running like a charm. Ive never been less than 100% satisfied with your service. I appreciate your dedication to excellence. D and E Auto is a family owned and operated business ran with pride and integrity. If youre looking for an auto shop thats highly skilled, fast, affordable and friendly...then D and Es your One Stop Auto Shop! Give them a call, youll be glad you did!

Sh
Review №7

As a Mechanic in the field for almost 22 years rarely am I impressed by a shop or a shops owner. Aaron the (owner of the shop), Kirsten the friendly face at the counter, and the skilled technicians Estabon and Anthony have left a lasting mark on me ! The quality of work is of the highest caliber and not only that , the quality assurance that is standard operating procedure makes sure that all repairs are done right and that the customer is informed on every aspect of their vehicle. The multi-point inspections aren’t for up-selling they are to make sure every aspect of your vehicle is safe for use and that you know about it. The software they use allows customers to see pictures of what’s wrong instead of just trusting the techs opinion , and their text based customer service makes auto repairs as easy as ordering dinner. As a Chico native you have a lot of choices when it comes to choosing a repair shop , but take it from someone in the industry and the many , many 5 star reviews , D & E is the place for me !!

Va
Review №8

IMy 2009 Honda Fit has needed no more than oil changes over the years, but at 101,000 I knew it needed more.I was very impressed with the overall professionalism and communication here, and I recommend D&E for any maintenance, because it will be in good hands.

Al
Review №9

Our family will continue to use D & E! Excellent customer service, the nicest people to work with! Job was done before my expected time frame with quality and care!

Da
Review №10

Very professional and informative. Took great care of my Silverado and has her running perfectly again.My first experience with this business and I will definitely be returning for future maintenance. Also like to support local businesses when possible. God bless you.

Ec
Review №11

Excellent service, and super nice folks. I used one of their coupons and got a great deal on the work done. They go the extra mile to make sure your questions are answered and everything is done right. Fair and honest. Will use this shop in the future.

Da
Review №12

Repairs were above and beyond and completed in a timely manner. Owner and employees established and maintained great communication throughout the process. My truck runs and drives like a dream now. 10/10 would recommend

Ju
Review №13

I like how they well they communicate and that they offer pictures with their estimates. They found an issue on my first visit that another large auto repair shop missed after three visits! They seem to care about what they do and try to be really thorough. I appreciate that.

Me
Review №14

The place was clean, staff was so friendly and very helpful. It was my first time there and I will definitely be back. I will also refer them to everyone I know. They gained a new regular customer today! Thanks guys, great service!!

Ph
Review №15

Very congenial, good at their work, and as an out-of-towner felt very comfortable with them doing my car. Good family business.

Je
Review №16

I am very please with the service I receive from Aaron Weber at D&E Automotive he provides friendly service with a smile. He is very Professional and knowledgeable in the automotive business. At D&E theyre honest, experienced , reliable and get the job done in a reasonable timely matter using only the best quality parts. As for prices hes very reasonable and affordable. Aaron has always helped me figure out whatever issue I am having with my vehicle and helps get it safely back on the road and helps keep my car well maintained to keep it running for many more years. I am very happy to continue to being a happy customer I would Highly recommend anyone to give Aaron a call or stop by at D&E Automotive. I rate them ⭐⭐⭐⭐⭐Thanks Aaron Weber and all the mechanics at D&E Automotive For the great service you provide.

Ro
Review №17

Aaron took on a significant job on my 2017 F150. He did the timing chain, tensioners, hub assembly and im sure a bunch more that i dont realize goes with those repairs. His staff sent text updates to keep me in the loop and he took care of the warranty company. Ill keep calling him for my business and personal vehicles. Thank you and your team Aaron.

Je
Review №18

It was on the outskirts of Chico but seem to be honest good people. Wish they would of done any work at all beside just test. But then again we went in for a dignoes an got that exactly no more or less... thanks again

cr
Review №19

Excellent service. Their system is amazing and I really liked that I could see pictures of the issues they found. They gave me a good idea of the things I should look at and the time frames I should get them done. Ill definitely be taking our families vehicles here from now on.

Kh
Review №20

D&E Auto is great! Amazing customer service, very thorough in their work AND communication. I am a teacher and I commute to work, so the drop off had to be later at night. I was able to pull in, drop my key off into their key slot, and leave my car there. It was very safe! I was in need of a 90k check in/tune up for my car and was impressed with how communicative they were with everything they found and needed to be done. They can update you through text which was easier for me with my schedule, and they also texted a link to show me everything they found which was also prioritized! I was then able to Accept/Decline whichever jobs I wanted to be done that day. The link with Their findings also came with PICTURES, which was really nice and showed their transparency. I was very taken care of, and will be back if needed!They also have Keurig coffee ready for you if you needed a little boost! :)

Fr
Review №21

Aaron and his team are awesome they provided the best customer service. When my BMW needed to have the brakes replaced and engine oil changed they got me in and out in a flash.It is hard to find a good mechanic shop here in Chico that knows how to work on BMW cars i trust D&E Please Check out D&E Auto Repair

Ki
Review №22

Fast, reliable, and honest, I will always take my vehicle here, and refer friends and family. Thanks guys

Ja
Review №23

Good prices, friendly staff, seem to be solid. However, if I were to come back again, I would want the front desk staff/staff interacting with customers to be wearing masks. This wasnt the case when I visited and would encourage D&E to remind their folks to mask up!

Je
Review №24

It’s rare to find an honest mechanic these days. I am very impressed with the honesty, friendliness and professionalism that I experienced today. I needed a tune up, oil change and rear brake job. I won’t even tell you what my dealership quoted because it was ludicrous. I walked out of D&E with a bill under $360! The service was great. Aaron and his staff did a great job and I highly recommend them for quality service.

Mi
Review №25

In and out, maybe 20 minutes. Aaron and staff are miles ahead of others. Thanx for another job well done!

Ty
Review №26

Communication was on point, prompt, and Aaron was very thorough in explaining the process and what my various options were. Pleasure to deal with, and work was completed quickly upon approval. Will be bringing my vehicles back here!

Mi
Review №27

Very rudely answered my call so I hung up. Take your business to a better shop.

Ro
Review №28

This place is excellent! I had issues with another place and the damage they did to my vehicle. D&E worked with me to fix everything. Very helpful, honest, and a quick turn around. They have a lifelong customer and I would HIGHLY recommend their services. If I could give them 10 stars, I would.

Mi
Review №29

Very reasonable and honest place to go. I’ve brought in 3 different vehicles and Arron was very professional and he is very old fashion when it comes to customer service.(excellent/ a gentleman) . And he always has good deals and perk for referrals . I recently booked my truck to get the ac serviced on my phone and it was so simple , didn’t even have to call just dropped off and picked up. Highly recommend D&E AUTO REPAIR!!

Ch
Review №30

D&E serviced my 2001 Expedition for it 180,000 miles preventative maintenance. The service was completed just yesterday. I havent had time to inspect the repairs but the service was excellent. Aaron found a fuel leak that was very difficult to detect. This is an indication to me that D&E performs thorough service. This was my first experience with D&E and hope to use them again. Jim Hanna

De
Review №31

I’m relatively new to the area and wasn’t sure where to take my vehicle for its oil change and anything else I might need. I got coupons in the mail from D&E and after looking online to see their great reviews I decided to take it there. Aaron and his helper were both extremely friendly with helping me schedule an appointment on the day I wanted and just as pleasant when I picked my vehicle up when it was done! Highly recommend them for not only their car service, but also their customer service!! (which is not always easy to come by)

G
Review №32

Great service, quick, fair price. Fixed it right the first time.

Li
Review №33

Aaron is the best and honest mechanic I have ever gone to. Always friendly and helpful. Sticks to estimates and always touches bases with you. Best work and prices anywhere. Backs up his word and work with no problem. Even gets help for you if stranded. Couldnt ask for a better shop. I will never go anywhere else. All my friends and family go there.Linda Lee

Ri
Review №34

They have worked on 3 different vehicles and always did quality work on time at just what they quoted. Very friendly.

Se
Review №35

I had an issue with my vehicle after attempting a self repair. The owner was helpful over the phone and made time for me to bring it by the shop last minute. He was able to perform an idle reset and I left happy in under 30 minutes. Definitely gonna recommend!

El
Review №36

Great service! They were very helpful and accommodating. They took the time to explain to me everything that was going on and made sure I understood the plan. I appreciate how they went above and beyond to make it right when a part was late in the mail and it took longer than expected. I heard about them from a friend who said the service was great and I fully agree!!

Pa
Review №37

Honest, reliable and fast. They told me everything they needed to do, had the part within an hour and finished in a timely fashion. Couldn’t be happier with their service. Definitely my go to for any problem I have with my car!

An
Review №38

Did a great job and kept me posted. Solid work! Thanks so much

Do
Review №39

Very very unprofessional thinks it ok to personal text my spouse flirting and making unprofessional passes good work but definitely not someone I would suggest send you female spouse to

no
Review №40

They were friendly, honest, and quick!

Ba
Review №41

Sub frame bushingsa d alignment. Great service highly recommend

Pa
Review №42

Good morning! I opened a yellow pages book, finding a first call to make being Aaron at D & E Auto Repair. We had a wonderful conversation, made an appointment. My total experience was great, met a kind person and a thorough mechanic. I am happily recommending D& E for you as well. Stop in, pick up a business card for future full service needs.

Wa
Review №43

My wife had some work done on her car by D&E and really likes Aaron so when I needed service done on my car, I asked her if she would make an appointment for me. I was pleasantly surprised by the level of customer service I received. Customer service is paramount and its not common in so many places. At D&E it is very apparent. Our cars are running well and will not hesitate to bring all our cars there for service of any kind and I would highly recommend them for your auto needs.

Ro
Review №44

I have a 1999 Dodge 4X4 pickup. I had D&E do some work on it. Aaron did a safety check on it also. It needed a little extra work to make sure it drove safely on the road. I approved the repairs. However I never expected to get back my old faithful truck driving like it was new. He rebuilt the front end, had it aligned, fixed the brakes, stopped the oil leak, stopped the power steering leak, tuned it up and it drives great. He did a unbelievable job. I highly recommend D&E Auto. Thanks for the great service and caring attitude!

Lo
Review №45

I really was impressed with D & E Auto Repair. The owner Aaron is very honest, personable and I didnt feel like I was getting ripped off! Their prices are very reasonable and they did an awesome job. I am thrilled that I found a quality repair shop that will is not over priced. I cannot say enough good things about D & E! You will not be disappointed!

Le
Review №46

Good, honest service with a great personality and quality work to go with it. Shopped around until I found D&E who gave me the best deal with warranty for my alternator.

Je
Review №47

Aaron Weber is an awesome mechanic. He knows what he is doing and does it with pride and honesty. I am so happy I found someone I could trust. You will be happy with his service and his smile!

Am
Review №48

Very satisfied!!! Would give them more then 5 stars if I could have. My car runs so much better and super happy !! Thank you

Ke
Review №49

Took my car to have the oil changed at D and E Auto Repair today. I highly recommend D and E for all your vehicle repair and maintenance needs. The new owner Aaron Weber is a certified mechanic who is highly skilled with several years of expertise in his field. He has been taking care of my Lexus for me for about 3 yrs now....brakes, oil changes, belts etc and I wouldnt trust my car to anyone else. He is honest and takes pride in his work using only the highest of quality parts. He is dependable, reliable, and friendly. He is fast and affordable. If your car needs repairs give Aaron at D and E a call ...you will leave a happy and satisfied customer with your vehicle running great😊just received another exceptional service experience from D and E today. Had my brakes and struts replaced. My car drives like a dream and I feel safe on the road again. They use the best quality parts available and still maintain affordable prices. Ask about their servive auto repair card program...Thanks again D and E ...😊I wouldnt trust anyone but D and E Auto with all of my maintenance and repair needs on my vehicle. Aaron the owner, takes pride in running his business with Quality, Honesty, and Dependability.

Je
Review №50

If you need an honest, reliable, affordable and knowledgeable mechanic I highly recommend you go see Aaron Weber at D&E Automotive. Hes Helped me many times to keep my vehicle going and make sure its back on the road in a timely manner and safe to transport my children in. He always provides friendly service. Thank you Aaron for all you have done for me and my family I truly appreciate it

Di
Review №51

Replacing the shocks was the best advice Aaron gave me. I didn’t realize how much it affects handling and performance. My car feels like new again.

Do
Review №52

Aaron the owner of the shop is a great and honest guy and very knowledgeable.I had taken my 2009 Dodge ram into him with an electrical problem he determined it was a relay for the intake heater he took care of that and did my brakes. A few weeks later I noticed the voltage gauge was fluctuating so he did the diagnostics on it came to the conclusion that it was my alternator but upon further examination it turned out not to be, pulled out the new alternator put back in the old one and didn’t charge me at all.if you need a solid mechanic you need to go see Aaron at D&E Auto.

Jo
Review №53

We first took our car to a shop in our town of magalia, figuring we would help keep money into the burned area businesss. Well that didnt work out due to a complete lack of professionalism, and diagnose issue. We begun our search for a reliable shop, with honest mechanics .We found D&E auto repair , after speaking with Aaron we knew we found the right place. This shop is the place to go for car issues or maintenance . We definitely will be back when needed. Thanks to Aaron and his mechanics

Ar
Review №54

They were friendly, fast and efficient. I will be using them again.

Ma
Review №55

We took our 2014 Chrysler town and country van in for oil change.. great job. 6 months ago we had the transmission replaced by a transmission shop NOTD & E auto. With their inspection they found a large leak in the transmission. Took it back to the transmission shop. They would not honor the warranty said it was the cooling hose. Not with the replaced transmission. From now on we will only take our cars to D & E. They are honest !!

Ro
Review №56

I like aron hes trustworthy, very detailed explains everythijg to a reasonable knowledge so you fully are aware of you vehicle situations and have an idea what the issue is i love that the environment very kind yet silly upbeat personality making your visit as smooth yet comfortable as possible definitely will be bringing all future vehicles as well as referrals to everyone i know thanks aron for all your hardwork hit me up ASAP if u want the Audi back!!!!😂😁🤙 jk take careRose

Er
Review №57

Great service! The owner was very nice, and explained everything that we needed to do to fix my brakes.

Pe
Review №58

Called to get an oil change and was quoted $5000 (he was kidding). He got me in quickly, did the oil change in the time it took me to walk the dog and charged a really fair price for my F150 that takes 9 quarts of synthetic. Thanks Aaron!

So
Review №59

Best Auto Repair Shop in Chico hands down. Long story short they waited on my warranty to kick in. gave me no problems. Grand customer service . stayed in contact and my car is lovely !!! They have my service hands down.

Ca
Review №60

They always take good care of my car and are great about communicating/updating about progress.

Mi
Review №61

We had D&E give us a report on a vehicle and he saved us thousands of dollars! I will be using them on more projects we at Creative Composition have to keep our Delivery Vehicles in top shape Thank you!

An
Review №62

We just had the greatest experience with D&E auto!!!!! The staff was professional kind and made us feel like we mattered. The staff listened to car issues and concerns and treated us like we really mattered and were part of their family. Unlike EVERY other automotive repair shop owner/operator Aaron made us feel like were his top priority. His communication skills were above all others. We never felt like we were pushed into repairs that were not needed. He laid out future repair needs clearly and honestly. Because of D&E we were able to have our car repaired smogged and licensed at the DMV all in just 24 hours. Thanks D&E. We are on the road again!!!!!

Au
Review №63

Great service! Brought my car in 3hrs before they closed and Kevin immediately figured out what was wrong and fixed it in only a few hours. Fair price as well!

Ri
Review №64

D & E Auto Repair always does excellent work. They are very professional and go above and beyond with their service. If you want a mechanic you can trust call Aaron at D & E.

Ry
Review №65

Same day fast service, cheap and honest. best shop ive been to in chico

Pa
Review №66

Ive taken my 2003 Nissan 350Z to D&E Auto Repair twice since Aaron took over and have been very happy with the level of service, straight-forwardness, transparency and honesty about my vehicles needs. If you havent given Aaron & D & E Auto a shot, you should!

Jo
Review №67

Good times! Great guys!

Je
Review №68

This is the best mechanic ever! Friendly atmosphere and family oriented.

Ki
Review №69

Quality work, good price, and super friendly. This is going to be your shop for life.

Je
Review №70

D & E has excellent customer service and do great work, I am very happy with my car after bringing it to D & E

Ja
Review №71

Ive gone to D & E twice now. I had the MOST pleasurable experience anyone could possibly have when having to fork out unexpected expenses due to car trouble. I was referred to D & E Auto Repair by CarMax as they were one of only 2 shops in Chico to partner with the CarMax MaxCare warranty. This just meant that anything that my warranty covered could be repaired here at no cost to me, aside from my $100 deductible. And the parts/maintenance that was not included in my warranty (battery/Spark Plugs) was fairly priced. D & E Auto Repair is newly owned by Aaron, who was EXTREMELY polite, has tip-top customer service skills and is a knowledgeable young mechanic! Thanks Aaron!

Ki
Review №72

I had a problem with my 40 year old 1978 Corvette missing badly. It is not easy to find a good mechanic that will work on such an old car! The Manager at Autozone auto parts store said go see Aaron at D&E. Also looked ar the great reviews. I brought it in this morning at 8:30 and by 1pm I got the car back. Ran the best it has run since getting a new engine put in 5 years ago. Aaron explained the process to find the problem and showed me the bad part causing the miss. Very professional.....I highly recommend Aaron and his friendly team.

Ch
Review №73

Honest and helpful. Cant ask for more. Thank you!

Cy
Review №74

I went for a temperature light that kept coming on. They told me that my head gasket needed to be changed (and many other things) for a total of 3500$! I went somewhere else, they changed my fan Clutch and the problem was solved.....100$ total!!!

Li
Review №75

Aaron is very professional and thorough.

Ch
Review №76

Thane is an amazing guy. He does amazing work and charges you very fair. All around EXCELLENT shop

De
Review №77

Great work for a good price, and fast to. I will be back ✌

ri
Review №78

As always. Excellent and affordable service

Na
Review №79

Great service with a very reasonably price.

To
Review №80

On occasion I would hear a clunk noise , D & E quickly diagnosed the issue as a bad driveline -replaced the bad one & noise has never happened again - great job - thanks guys

Al
Review №81

I went in today, because my car suddendly turn off in highway 99, I manage to take it to this mechanic and he told me that the oxygen sensor needed replacement approximately $130 total (pretty fair) but then he called me later saying that I didnt needed replacement it was just unplugged. He didnt charge me and not many people are honest about work. Im super glad there is people like him still. Any other would still charge me the replacement without telling me i already had it.

Sc
Review №82

Great service and experience

Ma
Review №83

Fast and fair

Ro
Review №84

Good service

Jo
Review №85

They serviced my Jeep the day after I contacted them and checked for any issues that needed to be taken care of. Im a recent widow and unfamiliar with auto mechanics. They were extremely trustworthy and helpful to me. I will definitely return to this business for my future needs.

Information
12 Photos
85 Comments
4.9 Rating
  • Address:3328 Esplanade, D St, Chico, CA 95973, United States
  • Site:http://www.dandeautorepair.com/
  • Phone:+1 530-343-9703
Categories
  • Auto repair shop
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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