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Fat Boys Tire & Auto
1151 E Lincolnway, Cheyenne, WY 82001, United States
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Sh
Review №1

Great service and sales. Mike Hartman is great to deal with and when he is not available, Chris does a fantastic job as well. The whole staff seems very knowledgeable and helpful. They have done maintenance work on my vehicles and they do a great job on tires and wheels. Thanks guys.

gr
Review №2

Called in the morning (730) asking if they could accommodate me for a flat tire. They said first come first serve. I arrived two hours later and the wait time was until (at least) the afternoon. It would have been nice if they could have at least told me “it could be busy today” or allow me to make a reservation in the morning when I called.My review isn’t a critique on their work, so please use others to help guide your judgment on their quality. I just wish their customer interaction was more honest.

Ti
Review №3

We are traveling from Michigan to California, a tire blew on our box truck. Andrew helped us out and he was great. We got in, got our tire replaced and we were back on the road within an hour and a half! And the price was amazing 👏HIGHLY RECOMMEND!! THANKS AGAIN FAT BOYS!!

Ji
Review №4

Went in to have newer tires put on my dually ,without an appt,they got right to it and did great.and they were reasonable on their labor charge. Ill go back them.

Di
Review №5

My boyfriend was with a very bad tire and this guy were awesome,even thought they were very busy they help him.Highly recomended

Li
Review №6

Ive had a tire patched and got four new tires from these guys and both experiences were excellent. They are super straight forward and open with the customers and give them the information they need to know. The work they do is top notch and I highly recommend them!

Ro
Review №7

Been doing business with them for several years and theyve treated me well. More than tire sales, they also offer all kinds of maintenance, so most everything between the license plates! The staff is friendly and courteous.

Ki
Review №8

I had a great experience at Fat Boys Tire & Auto. I called last week to get a price on tires and set my appointment at the same time. I was able to get the tires that I really wanted along with a free alignment with my purchase. My vehicle has almost 200k miles on it. I was sure that they were going to find something wrong with my suspension during the alignment. Instead I was told that they only had to make a couple of adjustments and everything else looked solid. I walked with the exact price I was quoted last week. We need more honest repair shops like Fat Boys Tire & Auto.

Da
Review №9

Great prices and customer service! Highly recommended!

Su
Review №10

While in the back lot of Maynards, a board at the lower part of a stack was sticking out. Obviously, farther than we thought. Its corner punctured two pretty new tires on one side of our trailer. Firestone recommended Fat Boys, because they have a service truck, which we needed. Fat Boy employees were friendly and helpful, when I talked with them. He arrived and finished up in approximately 30 minutes. The service man Dusty, was simply amazing he had those tires off and fixed in no time. We ended up buying one tire, as the hole could not be repaired. Really went beyond all our expectations.. We will always use the Cheyenne Fat boys because of this experience.. Cheyenne is our usual destination.. We give our highest recommendation allowed to both Dusty and Fat Boys tire service. My husband said he wished he would have video on Dusty working. Thank you all!

Mi
Review №11

When traveling I bent a rim on my camper on the 4th of July weekend. They were able to get my needs met the next day and went beyond with customer service! Thanks guys!

ro
Review №12

Didnt call me back like they said they would. They called me to day 7/12/2021 and followed up with me and now Im very satisfied the guy that spoke with me name was Mike did some checking and got back to me with in 5 minutes thanks guys

gr
Review №13

Great place, took my daughters tire in that other tire store in town said couldnt be fixed and she needed 4 tires. It was right before closing, they fixed it right away and got her back on the road. Thanks!

Re
Review №14

This is the best tire shop in cheyenne thanx guys they mounted my whitewall tires no problem.

Me
Review №15

What an awesome group of people they have here! I pulled in 5 minutes before they were suppose to close with a flat tire, and they happily helped me out. They have a new customer, because I will be using them from now on!

Cl
Review №16

Dont know yet, when they are done with my truck, ill give you and Opinion, very nice and friendly folks to talk with..

Ju
Review №17

In and out so fast lol highly recommend

Ze
Review №18

The boys down there always treat me right.

El
Review №19

We were just passing through town and woke up at our hotel with a flat tire on a Saturday morning. I called and they were there within 15 minutes to fill my tire up so I could follow them back to their shop. They patched my tire and I was on my way. Couldn’t beat the price either! Thanks guys - awesome service!!

Je
Review №20

I was scheduled for my appointment today but with snow storm coming in. They called to get my truck done yesterday. Huge shoot out to them for taking care of their customers. Highly recommend them. Thank you.

T
Review №21

Ive just had the pleasure of dealing with Kelvin for the purpose of replacing 6 tires in the middle of what so far has been the worst road trip from hell. He jumped right in and found me the best deals for my needs and prioritized getting me safely back up and running for my cross country road trip. His professionalism and generosity of spirit were greatly appreciated and I wont hesitate to stop by again if Im in need of tires in this area. Thank you, Kelvin, and everyone else at Fat Boys for providing some sunshine and peace of mind for the rest of my trip. Your excellent service and kindness has been greatly appreciated!

ro
Review №22

Good place good price on tires the shop techs are knowable and good customer service

De
Review №23

Mike was awesome. We needed our tires balanced and he fit us in that afternoon. We are from out of state and was so impressed.

za
Review №24

Great service great prices thank you

Br
Review №25

Best place in town for tires! They have everything! Fast service and courteous employees!

Et
Review №26

The guy at the counter was polite. Service was appalling. Went in to get a new battery and when I got home I checked on the work completed. I did in fact receive the correct battery and the cables were connected but everything else was amiss. The battery hold down was not installed, they didnt even bother to hand tighten the bolt. There is also a cross bar above my battery that had to be removed prior to battery replacement and reinstalled after. One bolt was loose, the second bolt was missing, and the third bolt I found stripped. I was charged $15 for the battery installation and ended up having to complete the job myself. Does it not stand to reason that if one pays for a service it should be completed and completed correctly? Go here or not the decision is yours.Here are some places you might like instead:-Jones Lube And More-Big O Tires (on Yellowstone Road)But you dont have to take my word for it.

ev
Review №27

Great people great prices

Jo
Review №28

I was in town from Laramie and wanted to get my brakes checked. I took my Expedition to another place to get checked since they’ve been a little squeaky. They looked it over and called to tell me I needed to replace the rotors and front pads and mentioned cleaning and lubing the back to the tune of $650.That sounded sketchy, so I thought I’d get a second opinion. My sister-in-law and her husband said they had great luck with Fat Boys so I called to confirm and then dropped it off. Not long after, they called to let me know they cleaned everything because it was messy, but I had plenty of brake pad and they couldn’t find any necessary work needed at this time.They could easily have “found” something and taken my money, but they were honest that it didn’t seem necessary at this point. I’m so thankful I ended up talking with my family and went here. I’d HIGHLY recommend them because based on our experience, they will be up front and only performs necessary work. I wish more places had this kind of ethic. I’ll be giving them a call for sure next time I need to have my cars looked at.

Ka
Review №29

This is where my company brings their cars for service. Great staff, Ill bring my car here if I ever need service!

Je
Review №30

Service you can trust.

Br
Review №31

Good guys here! They were honest and respectful and told me the truth. They didnt pressure me into something that I didnt want. Justin was nice and polite. They were super fast! I had all four tires replaced on my car and it took maybe a half an hour, from the time they took my car back to when they came and got me from their comfortable and nice waiting room. 5 stars all the way!

Da
Review №32

Great service and friendly people

Th
Review №33

Honest, professional, helpful friendly. My familys go to.

Li
Review №34

Got in quickly & they got the job done! Thank you!

Kr
Review №35

Whether you live in Cheyenne, are just passing through, Fat Boys Tire & Auto is hands down the best choice for all of your tire and auto needs. My fiancee and I were on our way to South Dakota earlier this month when the trailer we were towing lost traction on an icy interstate bridge just south of town; we ended up in the ditch with two badly damaged tires and one ruined rim. Our Jeep was drivable, so we found our way to the Fat Boys shop. It was 6:45 in the morning at that point, and we planned on just waiting in our car until the shop opened at 7:30. We werent sitting for more than 10 minutes before a nice gentleman named Mike came over to see if we needed help. We told him what had happened, he took a quick look at our vehicle then insisted that we go wait inside in the warm office while they took a look. Mike and his crew did everything they could to get us going again and before the shop was even officially open for business, the crew at Fat Boys had already set us up with a used rim, two new tires, checked our alignment and even test drove our vehicle to make sure we would be safe on the remaining 200 miles of our trip. Mike did everything in his power to make sure that we got everything that we needed without breaking the bank. The entire team showed true commitment to customer service and compassion for our situation. I am still in awe of the level of professionalism and courtesy each member of the team showed us that morning, we cant thank them enough for their service and kindness. Go to Fat Boys! You wont regret it!

As
Review №36

They offer a field service for tire repair and saved the day when my trailer tire blew out on the interstate. Prompt service and friendly staff. Very helpful. Above expectations. Thanks for helping me out so quickly.

co
Review №37

Great service

La
Review №38

We bought tires at fat boys and we love the tires. But if you need a flat repair or a rotation they do not want to fit you in the schedule. We have been the a multiple amount of times and they turn us saying we dont have time.. we have had to go to other shops to get this done. I believe if we pay for a warranty they should honor this!! Not send us away because the service is free!! This is why we pay extra!! Very upset and do not plan to do anymore business with this establishment.

Ro
Review №39

Im in the process of getting 2 new tires from. 1 step at a time.

Ka
Review №40

Everyone was so nice. They gave me an accurate wait time of about 30min and they were very quick with everything. i am really glad they treated me like any other person; being female, I am usually treated poorly at other places when it comes to car knowledge. Thank you for being so kind and helpful to me :)

Ch
Review №41

If your in town and need a good tire shop this is the spot! They are great team of people who work here. Ill be driving from denver to get my tires here just because they are so good!!! thanks guys for helping me back on the road!

Ja
Review №42

Called from the road, talked to Justin needed five tires he told us to come on over, and we were in and out in less than one hour. Great customer service. Great people. We would recommend to other people. Thank you so much!

CH
Review №43

Fantadtic service always. I would definitely recommend them to anyone for your tire needs. Their staff is always very helpful and friendly. They have taken great care of my vehicle needs for years.

Ca
Review №44

The guys here always take care of me very well. Especially Zack the mechanic

St
Review №45

Always prompt and excellent service whether you need just a quick flat repair or tires and an alignment. Theyve always gotten me taken care of quickly and with a smile. I always call ahead for my alignment but usually get worked in the same day or,the next day. Highly recommended!

Ti
Review №46

Friendly staff. Patched my tire in 20mins. Would have given 5 stars if the price to patch a tire was a lil cheaper. Overall great place for tire service

c
Review №47

We trust our lives with Fat Boys. Really - anytime we are driving, that is the case.Words fail to describe our appreciation for these wonderful people.We have done business here from the beginning and will continue to do so.

Ke
Review №48

Always good service at fat boys

Ji
Review №49

Fat Boy is great. If you need tries, I HIGHLY recommend them. The manager Mike helped us when we needed tires in the middle of a long road trip. He could not have been more helpful or honest, or accommodating. He ordered tires for us over the phone, and prioritized us first thing in the morning so we could continue on. I cannot say enough good things about Mike and Fat Boy.

su
Review №50

These guys are awesome. This place knows what customer service is all about. I HIGHLY recommend them!

Sa
Review №51

This place is great. My daughter and I are driving from Omaha, NE to Utah in her Isuzu Rodeo. We had a weird noise coming from the front right of the car. We stopped in a small town in Nebraska to have it checked and the mechanic there said we were losing a wheel bearing and it needed to be fixed ASAP. We opted to drive to Cheyenne and stop here at Fat Boys Tires. They took a look at it and found the tires were overinflated. They rotated the tires, fixed the pressure, and sent us on our way.I was very impressed with their professionalism and honesty. The place was very clean and cool.I highly recommend!!

Du
Review №52

Honest, up front and very helpful, thanks Mike.

Ja
Review №53

Ive always had good service here! Staff is honest and hard working. They have not tried to up sell to me and offer me parts or services I did not need. They are expensive, but they use much higher quality parts than any other shop. They install Moog suspension parts, which have held up way better than the auto parts stores house brand ones Ive used in the past. I recommend Fat Boys to any and everyone!

Wa
Review №54

Friendly and professional staff. I didnt have to wait very long to get my tire fixed and back on the road.

Jo
Review №55

So helpful and knowledgeable about cars! Friendly service

Mr
Review №56

Poor customer service from the moment i walked in. Took my vehicle here to get an alignment. Got it back and it still pulls to the side. Called them to tell them its not aligned and got the old crowning road storyI dont believe they did anything to my vehicle just charged me tire still wearing unevenlyI wouldnt waste your time or money with this establishment. Dishonest, and rude

Jo
Review №57

The number one thing I look for in a mechanic is their trustworthiness, and these guys proved that they’re trustworthy. I brought my own part in for my car and either they installed it poorly or the part was bad, but without me even asking they fixed the problem for free. They could easily have told just told me my part was bad and made me pay for it, and there wouldn’t really have been anything I could do about it. To me the fact that they didn’t take advantage when they could have shows that you can trust them. A+

Er
Review №58

If you need tires, they can get anything and know their stuff. The fact that they store your winter/summer tires for you is also a nice convenience. If you have custom wheels on your vehicle that must be handled with care, make sure you inspect them thoroughly with Mike (General Manager) first. This way they know their original condition before the work is performed. I dont believe the staff in the garage handle wheels with care. My wheels came back to me with scuffs and deep scratches. I know those scratches werent there to begin with; however, proving that after the fact is impossible. Its my word against theirs. Mike addressed the issue, but I didnt push it as far as I should have. I just dont want someone else getting their wheels damaged from the Cheyenne branch.

Ma
Review №59

Chose to come here for some trailer service because of the positive reviews. They did not disappoint. Very friendly and attentive staff.

St
Review №60

I couldnt be more happy with my experience here. Mike was amazing to work with and he took great care of me. I will be going back there for my tire needs and possibly other services that they offer. Would definitely recommend them to my friends. Steve, 1965 Chevy C10

Ke
Review №61

Just went in because of a low tire, fixed it right away for free. Each time I go in they are very helpful and theyre priced are fair.

Ch
Review №62

I brought my car in because it was running really rough and felt like it was going to stall out. They replaced my spark plugs, which was a relief because it was low cost. My car was still running kind of rough the next day, so I brought it back in and they tightened a few things.They really took care of me and my car, I know I can trust them. They close at 5:30 and I arrived right then. I went outside to wait on my ride so that I wouldnt get in the way of them closing on time and they invited me in to wait on my ride. They are kind and courteous and really know what they are doing.I appreciate them taking great care of me!

Ju
Review №63

Amazing. These guys are great. Woke up this morning with oil all over my driveway had my truck towed in with thinking the worse they checked it out was ready in 2 hours (needed a bolt and a oil change) hope for no more problems but if. Recommend this place

2f
Review №64

Got me what I needed and back up and running in a timely manner at a competitive cost

Ja
Review №65

Great job 👍 form staff .

Ti
Review №66

Justin and Chris are super helpful and friendly. Very knowledgeable and trustworthy which is what I look for in seeking assistance with my vehicles. Highly recommend!

Be
Review №67

Loved that they were able to get the tire fixed so quickly so we could get back on the road. Very prompt service and friendly staff.

A
Review №68

These guys were great. Friendly, fast service. Would recommend for your auto and tire needs.

An
Review №69

While driving through Wyoming I discovered 2 tires were dangerously bald. Fat Boys was the only tire shop to have Mini tires. We were there for only 20 mins. My only regret is I may never be in Cheyenne again so I wont be able to give them more business. I definitely recommend them

St
Review №70

Great customer service. You’ll be treated like family. Highly recommend.

ki
Review №71

They are great. Very helpful. Treat you like family.

Ma
Review №72

Discount Tire broke my wheel stud and wouldnt fix it. My husband went to every parts store in Cheyenne looking for the part but nobody had it. When he got to Fat Boys they were locking up for the day. Justin went back inside, looked and they did have the right part in stock. Justin went above and beyond by going back in and taking care of us. Thank you so much!! We will be going there from now on.

Ca
Review №73

I felt compelled to write this review because of my positive experiences here, and I want good businesses like this to do well.I have used this Fat Boys location a few times now, and they continue to earn my business. The first time I went there because of the reviews. I dont want to go to a place that is going to try to sell extra fixes that arent necessary (or are perhaps made up). My first experience was when I brought my new-to-me 2009 RAV4 that I had only had for about a month or so when a maintenance light came on. I brought it in to get an oil change (which I believe is what the light was indicating) and to get inspected (like they normally do with any maintenance). I was quite pleased when they told me everything was in great shape, and the vehicle required no maintenance beyond the oil change. This definitely made me trust them more.My most recent experience was when I brought in my 2000 Silverado, which I had not had in a shop ever during my owning this vehicle (2 1/2 years), since I had changed my own oil, rotated my tires, etc. I decided it would be good to have them change my oil this time and see if the vehicle needed any maintenance. They found four main things that required attention and gave me a total quote as well as quotes for each individual portion. I decided to do three of the four fixes myself (and I can attest that they were not made up issues) and then brought the vehicle back for them to finish part of one of the fixes that I did not have the equipment to do myself. The fourth I am holding off on for now, since its a bit more work and not quite as time sensitive.I never felt pressured to have that work done here. The staff there is extremely friendly and happily answered a handful of questions I had along the way (even helping clarify a couple things so I could make some of the repairs myself). The staff also remembered my name when I called back the next day simply by my brief description of what I was doing with the vehicle.They also have a complimentary shuttle service, which I did not know about, so I originally brought my bike when I dropped off my truck so I could ride myself home. Now I know that I dont have to do that!I cant see myself taking my vehicles anywhere else in Cheyenne unless I need work done that cant be done here. In fact, I may stop changing my own oil in order to periodically have these professionals inspect my vehicle so I know if there are any issues that I can hopefully fix myself (or have them do if Im unable or dont have the time) before they become big problems. Highly, highly recommended!

mi
Review №74

They are really cool,& go the extra mile for you

Co
Review №75

Ive done business with Fat Boys for as long as theyve been open in Cheyenne. Usely fast to get everything done for you.

Ma
Review №76

Always courteous and prompt serviceThey are the best.

Ev
Review №77

They did an awesome job getting us back on the road! They took care of us quickly and were very professional!

Ow
Review №78

Great place with best service in town

Al
Review №79

Customer service is fantastic and they got me in early for my appointment!!

Lu
Review №80

Not going to find a nicer group of ppl

Si
Review №81

Everytime Ive had an issue with a flat tire, these guys have been there to fix it. They are close to my work - convenient for me

Sa
Review №82

Extremely helpful and knowledgeable when advising about wheel and sway bar damage. Grateful for their honesty in dealing with my circumstances and would recommend to anyone needing car services in the Cheyenne area.

Ca
Review №83

I’ve bought 3 sets of tires here, and had lots of maintenance done... always quick!

Be
Review №84

Really great people here

Ro
Review №85

Competent staff for all your tire and wheel needs

Ar
Review №86

They are very nice and respectful. Prompt and productive

Ja
Review №87

Quick service and affordable and good people

Jo
Review №88

Its the bomb!

Br
Review №89

The parking area is something to be desired, but the service is spot on!! excellent prices, great customer service, friendly!! ill def be returning in the future!

Ze
Review №90

The service was out standing. Thanks for you help.

Is
Review №91

These guys are friendly and helped me out when I was travelling across country and my tire went flat

Ri
Review №92

Let them drive your car in it might not come out the same ! thay where sued and lost ! Thats a fact

De
Review №93

Prompt. Very friendly! Great service!

Ca
Review №94

Was only there to drop my sister off so she could pick up her car.

Mi
Review №95

Good service

Au
Review №96

Will not mount a set of tires that you baught online.

J
Review №97

Very poor customer service

Mi
Review №98

Staff was excellent

Am
Review №99

Fast, friendly, quality service.

Ch
Review №100

Treated right Everytime

Information
29 Photos
100 Comments
4.6 Rating
  • Address:1151 E Lincolnway, Cheyenne, WY 82001, United States
  • Site:https://fatboystires.com/
  • Phone:+1 307-632-1671
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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