user
Brakes Plus
2015 Dell Range Blvd, Cheyenne, WY 82009, United States
Appearance

Comments
Ho
Review №1

Great service and quick too. They got my car fixed right the first time. I will definitely use brakes plus again.

St
Review №2

The Dell Range location in Cheyenne is always willing to get started on any issues I take to them. Today some parts were delivered to their shop that were incorrect. Jeff had someone drive to Eaton, CO to pickup the correct parts and still have the vehicle done before the close of business. I continue to use these guys.

An
Review №3

Excellent customer service. From the service writers to the mechanics, what an amazing experience. I will definitely be back!!

Kr
Review №4

The staff was amazingly helpful and friendly. They got my car in and out very quickly.

Am
Review №5

These guys get it. They were respectful of my wish to get quotes elsewhere before approving the work. After receiving prices from other businesses, they were still the most reasonable. They are very professional and kind! Being a woman needing service in an auto repair shop, its common to feel either uncomfortable or taken advantage of, but not at Brakes Plus!

Br
Review №6

Traveling through from Kansas on a Saturday. Alternator gave out as we rolled into town. Arrived during lunch break. The business was heavy, but Brakes Plus worked us in within an hour and had the part in house and the job done in an hour and one half. We were immediately back on the road. My wife and I were elated. I was even more surprised when they showed me the voltage result from the old and new alternator. I have never had a shop show me proof of their work before! I highly recommend this Brakes Plus on the basis of accommodation, speed, and quality. Thanks for keeping my trip on schedule.

Am
Review №7

The guys did an amazing job getting my car fixed and back on the road! Very professional and respectful! I would highly recommend BRAKES PLUS if you are looking for an honest auto repair shop!

Jo
Review №8

They got my Tundra running like new! Honest and ethical place, I wont take my truck anywhere else.

Ka
Review №9

Friendly, honest, professional and helpful staff! All businesses should be run like this! Our family was on a road trip thinking our car needed repairs - they checked it out, got to the root of the problem and it cost us less than $77! Thanks for the wonderful service!

Je
Review №10

Jack at brakes plus was such a great guy! They were able to squeeze me in and get my brakes done in no time. Plus they threw in a couple of lug nuts, no charge! Thanks for taking care of me today guys!

Ky
Review №11

Great service! Helpful and honest.

Pa
Review №12

Ray was very courteous and helpful. Explained everything so I could understand. The waiting room and rest rooms was very clean.

Ch
Review №13

These guys have the greatest respect for me and my vehicle. Always on time and get me in and out quick. I will never go anywhere else. I highly recommend Brakes Plus!

Du
Review №14

The guys who work here and so kind and helpful, seriously could not be more thankful for their awesome service and making you feel prioritized. I came in with a really stressful issue and they handled it with no sweat. Absolutely would recommend!

Al
Review №15

These guys were very respectful and helpful ! I would highly recommend coming to them for services ! Will be back if I ever need anything .

Jo
Review №16

Friendly service, helpful staff and concise business

La
Review №17

I went here yesterday because it had been a while since I got my car done. It needed a lot of things and was in the shop all day. Well they got it all done by the end of the day and I was able to pick it up before close. Jack was the mechanic I was working with and he was really polite and told me what was going on. They replaced the battery, did a tune up, oil change, tire rotation, alignment, and replaced the rear brakes, but told me my front ones were still good. I’m lucky the alternator was good too because that would have been more costly. I’m only giving this 4 stars because it was pretty pricey for me but I expected that going to a mechanic. And on the sheet it said they used some platinum Parts which are higher quality, but hopefully that means they’ll last longer. Also for some reason the brakes are still squealing so I’m not sure if they just need to break in or what. Overall I’ve been using this place for years and they provide good service.

Ka
Review №18

I had a last-minute emergency with my back tail lights. I unfortunately didnt get his name but, the man who changed my lights was AMAZING! He went above and beyond my expectations. It took less than five minutes to get it done and he was so friendly even though the store was crazy busy! I always appreciate how professional everyone is and highly recommend their services!

G
Review №19

It is nice to know that some places are honest. My front brakes were squeaking so it took it in for a brake check. I was told I still had plenty of life on my pad. I could get new pads and machine the rotors. But that was only to stop the squeaking. Thanks for being honest.

Ja
Review №20

Had a break check didnt need them yet but I will be back to get them done. The gentlemen that help me up front was great and Isaac the mechanic was super friendly and helpful.

Ke
Review №21

Excellent service!! Went in for oil change and to check brakes. Dropped off at 1230 for a 1pm appointment and they called before 1 to let me know my brakes were fine with 70% life and oil change done in 15 minutes. Easily could have lied to me about the brakes, but they were HONEST and I respect that. Got my business from here on out. Thanks!

Vi
Review №22

Cant say enough good about this place. The people are friendly & professional. They dont upcharge or try to rip you off by making needless repairs. They communicate with their customers & perform only the desired repairs & maintenance but are happy to let you know if they find something that may need attention. My most recent trip I had an oil change done and they found an open window the same day I called in which I was able to bring my truck. The job was performed in a timely manner & they were beyond courteous during my time with them. Price for the service I had provided to me is competitive with any other place in town. I would recommend this business to anyone looking to have mechanical or maintenance services done on their automobile.

Ge
Review №23

Ive gone here countless times after cross-country drives to get things looked at. They always fit me in ASAP for oil changes, brakes, etc. Theyll have you in and out, and explain things thoroughly. Really kind guys, would highly recommend them in Cheyenne!

Ke
Review №24

A few days ago, I left my pickup there to have them evaluate and give me a written estimate of parts and labor for repair of the emergency brake. When I returned in the afternoon, I was told the repair was only an adjustment of the system and it would be done in a few minutes. And it was. The brake now works perfectly now.This repair demonstrated true kind customer service. The cost to me was far far less than I expected.I have had a few other occasions to use their repair work. Each time I was treated most kindly and given professional service.Please know, when ever I am in need of the kind of service that Brakes Plus gives, this company isn’t the first place I think of using.It is the ONLY company I think of and use.

Ol
Review №25

I have been going to Brakes Plus for at least a decade. I am always greeted with a smile and and a willing hand for whatever my car need is. Today, Isaac replaced both of my burned out tail lights. He was super friendly and quick. I wouldn’t go anywhere else!

Gr
Review №26

Jeff the manager was super helpful! Took care of me immediately right out in the parking lot. I was 1000 miles from home and in dire need....these guys made it happen. Awesome service!!

Da
Review №27

Honest, friendly and fast. We own a Hotshot trucking company and needed a repair fast. They were quick and got us back on the road to keep hauling! Thanks a lot from Black Kat Hotshots.

Ra
Review №28

This place is great. I prefer this than others.

de
Review №29

New to CHEYENNE so i checked reviews from 5 oil change businesss and spoke to 5 trusted friends . Hands down, Brakes Plus has the integrity and trusted customer service. Why go anywhere else?

Ja
Review №30

These guys are quick and honest. I was told I needed new brakes by multiple people. I took my car in. They took me to the back and showed me my brakes and went over the measurements. Then, they didnt charge me a dime and in fact saved me, when they could have charged me for brakes, and I wouldnt have known. Great people who will take care of. They are also significantly cheaper for their services than other places in Cheyenne.

Ma
Review №31

I brought Jeff my axle shafts in loose for new wheel bearings. I dropped them off with him Friday afternoon and they were done Saturday morning. Im very pleased with the customer service and timely manner the job was completed. 10/10 would recommend to everyone.

Ch
Review №32

Fabulous experience! Jeff promptly changed my front lightbulb which was tricky cuz its on my older Dodge. He was pleasant and very professional. Since moving to Cheyenne less than a year ago, Ive been dithering where to go for my trucks needs. My decision has been made. Ill be going to Brakes Plus! Thanks!

Ro
Review №33

Saved over 1K and half a day by going here instead of my dealership. Now my daughter will be going here for HVAC repairs on her car. Staff is friendly.

Er
Review №34

We had to repair our car, & Jack was exceptional! They had a lot to do, did it fast, & saved us money! We are more than happy to give them our business from now on. If you like courteous, efficient customer service, where they actually save you money rather than overcharge you for repairs and parts, Brakes Plus is where you want to go!! (Btw, the car runs better than when we bought it)

Ke
Review №35

Kurt and crew were timely and honest. My Ford Ranger was in good hands! Excellent customer service and work.

JE
Review №36

Happy with tune up but the wires looked like spaghetti so had to fix it

Jo
Review №37

Such a blessing!Came into town from Grand Tetons. Driving in town, I could hear the brakes and saw the rotors scraped.I was there first thing and they replaced my front brakes, and machined my rotors and was on the road by 11 am!

Se
Review №38

Mechanics were very helpful and friendly!I recommend this place for alignments and their other great services!

Lo
Review №39

I have used Brakes Plus in the past for alignment and AC service, and Ive always had good professional service.Today I took my truck in for an alignment after getting new front tires and they checked it out and said I didnt need an alignment and they didnt charge me to check it out.Thank you.

Ja
Review №40

I arrived at the appointment time the car was taken in they found the problem fixed it and I was on my way in a short amount of time. Wonderful customer service.

Je
Review №41

Always a trust worthy place for car work! Fast and efficient service. Very satisfied!!

La
Review №42

I was literally there for not even 30mins for an oil change and I was out just like that. Pretty good service, I would def come again. 👌🏻

gl
Review №43

These guys are awesome!!! In snow and below zero weather my power steering went out and I had a horrible time steering my car. I went in to Brakes Plus expecting to be told I would have to come back another day and the total opposite happened. They took my car right in, fixed the problem, and I was on my way within 30 minutes! The crew went out of their way to get me safely back on the road. I appreciate their knowledge and friendly atmosphere! Thank you so much!!!❤

di
Review №44

Wow!! Totally impressed with the service Jeff gave me yesterday. I pulled in unannounced, and asked for a time to get a bulb replaced. Jeff went out to my car, and within 5 minutes the bulb was changed. Jeff refused payment, and instead just wished me a really good day!! Coudos to Jeff!!

sk
Review №45

It was great, Jeff and the team over there were amazing and helped me out, got my car done ahead of schedule and it turned out perfect

Da
Review №46

Came in from out of town with broken wheel stud, Jeff was super friendly and got me in and back on the road within 30 mins of stopping in. Cant recommend them enough.

le
Review №47

I found that at Breaks plus the service was great and the people were very helpful and friendly. Thanks Breaks plus.

Ay
Review №48

Gone through two cars in the last 4 years, won’t go anywhere else. Most friendly, hardworking gentlemen and they get everything done in great time. I asked for a simple oil change and they checked all my levels and filled separate fluids if needed, and called me back within 30 minutes, exceeding expectations.

Ty
Review №49

I havent had work done here, but these guys really saved me. I got a car wash across the street at Breeze Thru, and while vacuuming out my vehicle I ran the battery dead. Unfortunately I didnt have any cables in my vehicle, but I saw these guys, and decided to go in and ask if they could help. The gentleman behind the counter was professional and courteous, and kindly offered to send a technician over with a jump back to get me back on the road. They brought me back to my truck, and got me up and running. Above and beyond with their kindness and service! Would absolutely recommend them to anyone who needs automotive work.

Na
Review №50

Amazing service! Called to check if they could get me in the next day to fix my sons wheel since it was already almost close. Told me they could do it now, went in, and 15 minutes later left with a fixed car!

Jo
Review №51

The staff was friendly and professional and got me taken care of as quickly as possible.

Co
Review №52

They check my oil and transmission fluid fir free and put it in if needed.

Jo
Review №53

Had an issue with my brake caliper bolts went missing on my way home. Called them up, they got me right in and fixed my problem immediately. Great quick service and super friendly and knowledgeable staff. Highly recommended if ya need brake work done!

Mo
Review №54

Outstanding service! I tore a part of my undercarriage off and they got me in immediately and were so nice. They fixed the problem at no charge!!

Be
Review №55

Friendly knowledgeable staff. Quick brake work.

Pr
Review №56

I was referred over from Discount Tire. I walked in and they knew exactly who I was and what I needed done. GREAT customer service, they make sure youre taken care of, and very fast and efficient!

Da
Review №57

Very professional and prideful of their work. I had a minor issue with a part they installed several months ago that turned into a major repair. They quickly made it right for me and probably could have argued about warranty, etc. Highly recommend and appreciate that kind of professionalism in todays world. Keep up the great work! And Thank You Again!

Mr
Review №58

I recently moved to Cheyenne and I was in need of a quality auto repair service. I was surprised to learn that Brakes Plus is a full service repair shop. After reading the great reviews, I decided to give this location a try. I was not disappointed. The employees are friendly & helpful. I had a good amount of work completed on my 2011 Ford Focus, Shocks & Struts, Brakes & Rotors, Air Conditioning Service, Battery Service, Bulb Replacements and Tire Rotation. All of the work was completed satisfactorily in a timely manner and for a fair price. I definitely recommend this Brakes Plus location and I will return for any future repair and maintenance needs. Thanks for the great service!

Mc
Review №59

Very pleased with the overall customer service! Friendly staff, and excellent work on vehicle!

Re
Review №60

Kind staff, fast workers, they all have a great sense of humor. Fair prices for my vehicle, keep the amazing job! :)

Br
Review №61

Jerry was such an amazing help!! I really love this brakes plus. 10/10 recommend.

ke
Review №62

Ray has gone above and beyond to help me with the brakes on 2 of my vehicles now. I strongly recommend Ray and Brakes Plus for all types of mechanical needs.

Re
Review №63

Jack and the Entire Crew are professional and very helpful. We had my daughters brakes done there and a few weeks later when her Jeep wouldnt start we had it taken there. They were able to diagnose that it was the ignition in the column and that her water leak was the water pump. Both items fixed and the car is running great!

Mi
Review №64

Five stars arent enough! In this world of corruption and extortion it is rare to find hard-working honest men! My son drove from Vernal, UT to Cheyenne (about 7 hours) in an old truck that broke down in the mountains. On a prayer and a shoestring he limped into town. Our regular mechanic couldnt fit his truck in so we found Brakes Plus online after being referred. They took the truck right in, and in only a few hours after checking it all out, discovered it was just a bad radiator cap. They didnt even charge labor! Just the cost of the cap! My son just knew it was a bad water pump and expected a huge bill, but they checked the pump and the whole truck carefully and found it was fine. He drove home without a problem and is safe and sound! Dont look any further if you need auto repair! This is the best youll find!

Jo
Review №65

Jeff and his entire Staff are always friendly, dependable and professional.I recently took my truck in for a tune up. I dealt with Jack who was very upfront and honest by saying the tune up could turn out to be a challenge, which it was. The technicians had their hands full with this project and were able to have my truck back to me the next day. The issue has been resolved and I am very thankful. I appreciate the honesty I receive from all the staff and this is why I continue to take my vehicles to the team. Much appreciated for a job well done Brakes Plus.

Ka
Review №66

They did a great job and were fast, friendly and courteous. Highly recommend.

Re
Review №67

Outstanding customer service! While traveling my husband and I developed a loud screech when using our brakes. So far from home, the owner worked us in and took care of our brake issues We made it home safely. They were prompt and a very reasonable price. I would highly recommend this business.

Je
Review №68

You guys are awesome. Needed brake work done and it was later in the day. They werent sure if they could get it done by closing but they got started and finished right at closing. Thank you so much.

Ka
Review №69

The mechanics at Brakes Plus have always treated me fairly and taken their time to explain issues with my vehicle. I sincerely appreciate all that they do for me. Their work is thorough and accurate and I have never left there feeling like I’ve had anything but fair treatment and excellent service. Thanks guys!

S
Review №70

I took my Companys vehicles here with ARI and the service was the best in town! Now I take my personal vehicle here also.

Ly
Review №71

I was a walk in at a busy time. I was told they would try to squeeze my car in for an oil change and it could take awhile. I was in and out in 30 minutes! Friendly, helpful staff and they cared about my time and getting me back on the road.

gs
Review №72

I always use brakes plus for all of my needs! Amazing people that do amazing work. Jeff is a great guy that always does whats best for the customers. Would highly recommend

Tr
Review №73

Wonderful staff, very helpful! Would recommend to friends and family!

Ja
Review №74

An honest place to get a variety of repairs and maintenance done. Good reputation in town.

Ko
Review №75

Was in town and needed an oil change, got me scheduled and done quickly. Staff was very professional and polite!

Ji
Review №76

Are not familiar with certain models of pick-ups. Tried to hang me with $1378.00 in parts and labor. 2nd opinion stated not necessary. Their testing method was flawedWill not be using their services in future.

Er
Review №77

They were unbelievably nice, friendly and honest. They went out of their way to help without concern for their own bottom line. Cannot say enough about how nice it was to get honest help and advice.

Se
Review №78

Excellent customer service & super experienced crew. These guys know their stuff and are willing to dig in on even the toughest repairs & diagnostics. I had to replace a turn signal switch on my older 92 Chevy. Modifications had to be done to get the new part to work. My turn signals, wipers, cruise & high/low beams now work better than new! They did an awesome job & went above and beyond. Thank you very much!

Ma
Review №79

I needed a turn signal bulb replaced.Brakes Plus was recommended so I called first thing this morning. They said they could do it anytime so I drove right over. I had to wait for 10 minutes. Isaac came out and had it done in about 10 minutes and there was no charge. What a great way to start the day. I will return for other service needs for sure.

Wi
Review №80

Staff did amazing work on my truck and fixed a mistake on there end free of charge.

Ta
Review №81

Very knowledgeable and professional

Da
Review №82

Had a great experience. They put a new water pump and intake manifold gasket on for me. Truck runs awesome with no more coolant leaking every where.

Sh
Review №83

I had, what I considered an emergency brake issue,and after hearing how great the staff is at Brakes Plus was, I had to go in. From the time I walked into the door until my leaving,everyone was so attentive, professional, courteous and genuine. I felt very comfortable leaving my car in their hands. I am beyond thankful for the free inspection in which I received a quote for both my brakes and rotors and when I went into pay Jack surprised me with an even better price! I very much appreciate that you all went above and beyond and you have a new loyal customer! Thank you Cheyenne Brakes Plus staff!

Ro
Review №84

I got an oil change. Every 5000 miles. I prefer synesthetic oil in my engine.

G
Review №85

Always excellent service! I’ve been using Brakes Plus of Cheyenne for 4 years and am always happy with their service. Excellent diagnostics and honest feedback. Thank you!

As
Review №86

The team at Brakes Plus was awesome. We called and scheduled a brake check in advance. It ended up being late in the afternoon and our car did need brakes. Jack wrote up our service and verified how long it would take to finish. Due to the timing it was supposed to be done the next morning. True to their word it was done first thing. The price was lower than a quote we had gotten previously. I would recommend them and use them again.

Bi
Review №87

Amazing. Honest. Showed me the issues, fixed them and gave us a smoking deal. I will always bring my vehicles here.

Th
Review №88

Quick, pleasant & affordable. Definitely my new favorite!

Ma
Review №89

Experience was great. Went in and got my oil changed and had my alignment fixed no problem. They even explained what they did and told me when my breaks and shocks were going to need replacing.

Ca
Review №90

HelloNationwide Expedited Driver not a localI would like to thank you for taking care of my Sprinter Van. Brake Plus is by far one of the most reliable, friendly and professional auto tech shop that I been to my entire life. Since the moment I arrived they were right to the point, excellent customer service without trying to over sale they explained the job to be done in detail. Very glad I met this crew tech definitely will recommended to anyone even more a 🚺

Da
Review №91

Nice people, honest and reliable service!

Le
Review №92

I got the radiator replaced here, and immediately after my car was making new bad sounds and running really rough. Also, I had a blanket in the back of my car and somehow they got black grease on it and on the steering wheel. They charged about $160/hour for labour. Later I took my car to Jones lube and more, and they did a great job.

Ha
Review №93

These guys are super cool and willing to help with just about anything. 10/10 would recommend!I brought the car in because I needed to get a low beam switched out and didnt know how to do that. The guys were super friendly, joked with me about it a little, and had it switched in no time!

Jo
Review №94

Great shop that stands behind their work. Had a leveling kit put on my truck. Work was done in a timely manner and it looks and drives great. Jeff and his staff are all friendly and helpful. Great to see a shop that still values quality customer service.

Ch
Review №95

Great experience, they had the parts I needed and were very professional, thanks fellas

Je
Review №96

I took it in for an alignmen and they informed me about some boot that had gone bad. They didnt talk down to me for being a woman, even though it was clear I had no idea what they were talking about. And they had the part in and my car fixed the very next week. Ive been going in for oil changes ever since.

Al
Review №97

I was driving through town in my RV and had to stop at Advanced Autoparts for some supplies. I ended up having a few issues that I could not work out myself and Ray from Brakes Plus actually came outside to help me work on my rig, just to get me going. He fixed my issue and sent me on my way, for free, because he is an angel.Then, I ended up forgetting to ask him a question before he left and another person came out, answered my question, and diagnosed my issue because the men at Brakes Plus are actual angels on earth.I cannot thank you guys enough. My hands were bloody from trying to fix everything myself and you dudes were the utmost best. Thank you guys so much for fixing my issues and for being quality human beings. 10/10 ya’ll rule!

Mi
Review №98

I was pleasantly surprised how well my experience at brakes plus, Jerry was very professional at getting me rescheduled and tooken care of. Great communication on what is needed and options on what route to take. Plus all done in a timely manner. Thank you, I will be coming back!

Ch
Review №99

This is the only team that I trust with my vehicle maintenance. I couldnt be happier with the service and friendliness of all that I encountered while my truck was getting a new transmission. I highly recommend this establishment to all who live in Wyoming!

Ie
Review №100

Greatly appreciate the customer service and professionalism at this Brakes Plus location. Specifically, Jack was very helpful and understanding. Will definitely be coming back :)

Information
13 Photos
100 Comments
4.8 Rating
  • Address:2015 Dell Range Blvd, Cheyenne, WY 82009, United States
  • Site:https://www.brakesplus.com/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=113
  • Phone:+1 307-638-8800
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations