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Auto Glass Now Chattanooga
5230 Brainerd Rd, Chattanooga, TN 37411, United States
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ma
Review №1

I give Auto Glass Now a strong 5 star review. I had two vehicles with cracked windshields, gave them a call and lined up an appointment for the next day. Unfortunately with my schedule, I had to delay getting one of the vehicles for another day. They were very accommodating despite my sporadic scheduling and had both vehicles done within an hour of drop off. They also were cheaper than anywhere else I had called by almost $150. Normally I tend to steer away from the most economical choice, but my experience was top notch. If you want it done well, affordable, and fast, then stop calling other places and come to Auto Glass Now. Thank you guys for the excellent service. Owner needs to start handing out raises.

Ji
Review №2

Great people run this place but the manger is a very good guy. I highly recommend this place

#
Review №3

No joke!!! Check these guys out!!! Quality service, affordable pricing, and willingness to get the job done right the first time. Will be sending everyone I know who needs this service to them from now on.

Sh
Review №4

Ive had to use them twice in the last month (through no fault of their own). They are always kind, courteous, and ready to get stuff done! Such friendly people with the best prices in town!

Am
Review №5

These people are amazing!! Went in to get our windshield repaired.. they didn’t have the glass so they ordered it.. should be in soon.. I’ll update soon.. but so far the experience with them has been great!! They are real people just trying to help ya get some glass for a cheaper price!!

Kr
Review №6

If you need this type of work performed then Chip and Chris are the men to see. They had me in and out in under an hour and even went a step further. I woke up the day of my appointment (for windshield replacement) to a sunroof that had leaked all night long and it was still raining. I mentioned it to the shop owner Chris and after finishing with the windshield he took the time to check it out for me before i left. All it needed was a quick vacuuming and VOILA! I was good to go. He didnt have to do that but he did. These guys are great. Fast. Clean. Efficient. Quality. Highly recommend!

Fr
Review №7

They were quick and professional but I did have to take my car back for them to vacuum the debris from the work they did.

Na
Review №8

Auto Glass now its a good place a lot better prices than most businesses who replace windshields they want it half the cost of what it would have cost me from say like Auto Glass they want it 409 I think it was before taxes Auto Glass now wanted 209 it was still have to cost it was like 238 and some change for the replacement of my windshield the ladies who work the front desk was very polite professional they said it takes about an hour to me it didnt feel like an hour it took probably less than an hour so thats a plus side I recommend to get my windshield done from them

Ce
Review №9

Got us in and out with in an hour. Very responsible price for a Mercedes benz windshield!!! Highly recommended

Gr
Review №10

Great service. I arrived for my appointment and the repairs were made in a timely manner.

An
Review №11

Very nice people super helpful and fast and efficient. I wont go any where else for a windshield

Ja
Review №12

They were quick they did a very good job on my brothers front windshield

Ra
Review №13

Got my glass in did a great job. Only problem I can hear glass inside the door when I open it

Ma
Review №14

Installation was quick. Windshield looks nice. Receptionist wasnt very friendly, but thats ok.

Sc
Review №15

I called and got a quote on Tues 4/20/21 and made an appointment for Saturday 4/24/21 for my Ford F-150. On my way to my appointment Sat. they called to confirm that I was keeping my appointment. I assured them I was and was on my way. When I arrived after I got checked in the receptionist went to the back and came and asked me if my back glass bolts in?? Thats an answer that i have no idea about!! After informing me that my back glass indeed bolts in they informed me that they couldnt install my back glass and id have to reschedule for Mon-Fri. When I asked why this wasnt explained to me earlier in the week when I made the appointment the lady said she had no idea that she didnt take the call!!! Then informed me they tried calling me Friday afternoon, but did NOT leave a voice mail as I was at work and NOT allowed to have my phone and also FAILED to mention when she called on my to my appointment!!! This is very unprofessional and I cant believe I had to drive 29 miles one way in the rain all for nothing!!! If I had read the reviews I would not have scheduled appointment with this company!!! Like a few of the reviews say...its only 20-30$ dollars more to go some where else with a more professional experience and company. REALLY consider your options before deciding to use this place!!!!!

Do
Review №16

Nice shop with walk in service. Paid half for an opera window compared to the safe folks.

Am
Review №17

My whole family goes here anytime they need a glass repaired and I even tell my friends about their service. Absolutely fantastic and you cant beat their price anywhere else in town!

Li
Review №18

No wait time. In and out. $ reasonable

Ra
Review №19

Amazing place that fits all of your auto glass needs. They are very friendly, organized, professional, fast and affordable. I wont go anywhere else

Jo
Review №20

Had great service here. However I have tape of some sort on the out of my windshield. Not really a big deal. Except no one told me what it was for. Or when I could take it off. Or even if I could take it off. I guessing on where it is, has something to do with weather sealing. So, please reach out to me. And let me know what’s going on. That’s my only issue with this place. Otherwise a 5 star for me. And will update to that. Once I know more. An edit to my comment. After a little thinking. I realized the tape on the outside of the windshield. To help protect it, until the sealant had dried all the way. So, I will be giving them an extra star.

Je
Review №21

The ladies at the front desk are so nice! I have used this company twice because of the great price and their ability to quickly replace my windshield on my lunch break.

Da
Review №22

Waited 2 hours to have my glass installed to find out someone picked up my glass for what ever reason and had to wait all weekend without it. Never went back on monday got it done elsewhere 75 $ cheaper

Lu
Review №23

I had an appointment at 12, got there about an hour early and they said they’d try to get me in early. Surprised by the speed And professionalism. Had me out the door ready to go before 12. Beat any other competitor I called So I would definitely be coming back for all my replacement needs. 10/10 definitely recommending to anyone

Ru
Review №24

Very good customer service very fast

Da
Review №25

Dont waste your time looking for better deals, more professional, friendlier or better workmanship. Just call them.I ran the gamut calling at least 5 different places, getting prices a couple dollars lower and more than double. In the end, the reviews were what did it for me and Im glad it did.Great people, great job, great price. Thank you all!

Ro
Review №26

Great service, they got me in and took care of me in a timely matter.

Jo
Review №27

I researched around 5 local businesses, for windshield repair / replace services. Auto Glass Now was by far the most reasonable. The CCR stayed in consistent communication with me, & was extremely flexible & helpful. Auto Glass Now got me in the next day, I had scheduled an appointment for 1pm, got there at 3pm, & they still got me in & out. A young lady (nose ring) checked me in - EXTREMELY friendly & helpful. A different lady checked me out - again, EXTREMELY friendly & helpful. Brainerd Rd. Chatt. TN! I would recommend this business to everyone in need of services they offer. They were incredibly flexible, fast, friendly & quality work!!! Thank you AGN!!!! :)

Al
Review №28

Most affordable for sure, and the service was VERY quick. Buuut...had my back glass for about a month and was on my way to take my daughter to school when it just shattered out of no where! Busted all over my kids and everything like it was insane. I’ve never seen a back glass just explode like that. Anyways, they ended up putting it in wrong and did not want to replace it for me even though it was their mess up. All in all, don’t go here!

Br
Review №29

Great service I drive a 2012 freightliner Cascadia and they orders both windshields for me and installed at very affordable price

Jo
Review №30

They did a great job

Bo
Review №31

Maybe try not calling customers saying we have your glass and can get it installed at any time if its not true.Uodate: got a windshield and now one of my windows is magically whistling... loud so now I get to listen to that for 10.5 hours also I noticed they accessed the back of my car when I was getting my FRONT windshield replaced. Unacceptable they had no reason to be in the back of my car. Lastly, they claim to be a walking someone else who was there for literally 2 minutes got their car pulled in after I waited close to an hour if not more. So the lesson here save yourself a headache and go to safelite its only a $20-30 difference.

Wa
Review №32

Great service and prices and they had my windshield replaced the same day and the wait time wasnt bad. Highly recommend

Ch
Review №33

Friendly staff and great prices.

He
Review №34

Their price was great and it did not take long to replace our windshield.

Re
Review №35

Excellent and very fair pricing

Am
Review №36

Paid $64 for them to fix my windshields small crack, they said they could, he told me if it was too deep then he’d have to replace it but he said it was small enough to just fill. They didn’t fix anything. The crack is still very visibly there. Wouldn’t recommend.

Br
Review №37

I had 3 windows replaced in my vehicle and they had it done in like an hour and a half

Ma
Review №38

I went in today for a walk in appointment for my cracked windshield on my Toyota Corolla. Not kidding at all when I say I was in and out within 45 minutes. Not only were they cheaper than safelite, the quality is amazing. I am literally still speechless on how clear my new windshield is, it’s so clear I am definitely scheduling an eye appointment soon because after I got my car back I could see better than before and my mind is honestly blown away! Definitely recommend, and they get 10 outta 5 stars from me! Thank you and if I need any repairs or replacements in the future you definitely have a returning customer!

Ch
Review №39

Auto Glass Now gave the best estimate in Chattanooga. Super staff and took less than an hour with a 9:30 appointment. Windshield restored, and I am quite pleased.

Gr
Review №40

Great and fast service

gu
Review №41

Good place ,fast service.

MA
Review №42

Done in less than a hour nice and professional people

Mu
Review №43

This our third trip, in out in an hour, pretty good

Tr
Review №44

Fast, professional,and affordable. Great customer service!

Br
Review №45

Very friendly staff. I was in and out in about an hr !! Cant beat their prices !! Will be a repeat customer !

Mi
Review №46

Had my passenger window replaced. I have rain guards on my windows. Auto Glass Now would not reinstall rain guard because they did not take it off the window. They did not remove the window, but they installed a new window. They could have charged me for the install of the rain guard.

Mi
Review №47

I showed up one hour early and they took me right away it took about 30 minutes . The people are really nice 😊😊

Ja
Review №48

Great service thanks

SH
Review №49

Window didnt match other door.Left out a bolt so it still leaks.Not 50% off.

ta
Review №50

Great service at a reasonable price. Service is on a first come, first serve basis. I arrived early and my wait time wasnt long at all. Very pleased...

Ma
Review №51

Shout out to J he did a excellent job..👍

Ly
Review №52

Worked with Acura to get me in on a one day window when passing through town. They came to acura and installed b4 acura do do the calibration. So far Ive had no problems with my new windshield.

Ri
Review №53

Had appointment at 12 ,didnt get my car until 2:30.they kept telling me 45 minutes

aa
Review №54

I received prompt service and a fair price I would highly recommend!!!

Ha
Review №55

Great price and fast service.

Na
Review №56

Piece of shut this place. I lost 4 of my time because they don’t l le how to make an appointment.

Ke
Review №57

Did explain to me the details on the repairs

Ma
Review №58

Great with dealing with staff very professional

Je
Review №59

I submitted a request for a quote to replace my windshield online and had it just a few hours later - at literally half the price of a larger chain. I made the appointment with Katie through email and when I went to get it taken care of, I was only there for an hour. Fantastic, quick service. I would going early as I was the only person there when I went and there were several people waiting when I left. Ive already referred other people here.

Me
Review №60

Auto Glass Now is the company we repeatedly call when we need a new windshield. Great prices and Jessica is simply the BEST! So kind and professional.

Jo
Review №61

From first contact through completed service this was a great group of people to work with. Jessica was super friendly and they were all a pleasure to do business with. Also, best prices in town by far. Thank you!

Da
Review №62

Got me in and out only took 35 Mins, great work and staff is very respectful.

Re
Review №63

I had a great experience there today! Jessica is very friendly, and they have great prices I couldnt find anywhere else! I was so impressed to have a brand new windshield in less than 2 hrs for half the price of Safelite! With a lifetime warranty! Recommend this company!

Be
Review №64

Great service, great price, great warranty! (Posted 5 months ago.)2d review is more good news. Glad to be a satisfied repeat customer!

N.
Review №65

Super friendly, fast and efficient. Best price I could find for a new windshield in our area. Take cash or a debit card because there is a 4% upcharge for credit cards which is becoming pretty standard, not a complaint, just letting people be aware that cash or debit card is the way to go. I am all about saving a few bucks when I can. Update: My apologies for not being more specific about what kind of cards. I try to be accurate in my reviews, thank you Auto Glass Now for pointing out my error.

mi
Review №66

They were quick. they done the install while I waited.

MA
Review №67

Got my windshield replaced and wow am I so pleased! Such a great job and service ! Really recommend!

Ty
Review №68

I was in need of a rear window on a customer car that had been damaged. Called them at 8. They had the window by 1030. Window installed and ready to go by 12. These guys knocked it outta the park. Thanks Jay for the outstanding work. And thanks Melissa in the office for great customer service. You guys are amazing people. Keep up the great work.

An
Review №69

They always have what Im looking for

La
Review №70

Lowest price of every company I contacted. Fast service.

Sh
Review №71

Staff very helpful and prices are the best

de
Review №72

Pleasant experience with Auto Glass Now Chattanooga. Not only were they less expensive than other options, they were able to install my windshield the same day that I called. I will definitely use again.

SL
Review №73

The staff was friendly and courteous as well as a very flexible schedule. The lack of cleanliness after the job was extremely poor. There were glass shards all over the inside of the vehicle, grease on headliner, and smears a over the windshield. The employees that performed the job cut our interior and molding around the windshield not to mention all the others mistakes. Do not use this service and if you do then make sure you have no damage!!

Wa
Review №74

Very nice people very clean sat there and watch her spray before she opened the doors

St
Review №75

Terrible service got there at 830 after pre ordering my windshield was told at 930 it would be here at 1030. At 1130 i ask about they called some one to find out that my windshield had been there all morning. Manager didnt seem to care that they waisted half my day. No one wanted to own there mistake. Never again my advice pay a little more for a windshield take it to someone who cares

VA
Review №76

They are very helpful and honest at this location. We dont speak great English and they are patient with us. Thank you again to Melissa in office and Jay outside. Very nice people there.

RO
Review №77

This is the only place to get your glass fixed or replaced. Way beyond my expectations no joke!

Je
Review №78

Fast, Quality service at a reasonable price. Cant ask for more.

Am
Review №79

Super fast replacement at a great price

Br
Review №80

I got both my windshield and my passenger side window replaced here and they did a quick and excellent job. I was in and out in less than two hours. It was also the cheapest place I could find in Chattanooga. I definitely recommend them!

La
Review №81

Fast service!

Ro
Review №82

Great job great prices fast service

Ja
Review №83

It was most definitely fun experience the ones i encountered was entertaining lol

FI
Review №84

Very Happy w my visit, had windshield put in,great work. Safelight price- $360.00, Auto Glass Now price- $ 238.16 😀 would recommend!

Lo
Review №85

Fast and very professional, glad I got in when I did will recommend to anyone for future references. Definitely will be back for any Auto Glass needs!

La
Review №86

Friendly staff! They were able to fit me in and fix my windshield in very little time. They did all of my repairs under warranty. Thrilled with their service! Highly recommend!

cu
Review №87

Customer service was great, they have the best prices around and they do a excellent job! Today was the second car theyve done for me in last 3 months. (Mine and wifes) I plan on bringing my truck to them as well!

Da
Review №88

Windshield installed in under an hour. Great service

Br
Review №89

Great job, fast and super low prices! Would recommend to anyone!

E
Review №90

Fast Quality Service😉 They get a thumbs up from me👍

Je
Review №91

Quick service at a great price.

Ri
Review №92

This place is awesome. After shopping around for the best price to have the windshield of my car replaced, Auto Glass Now was by far the most reasonable. In fact theyre prices were so affordable it was almost unbelievable. Not only did they quote an accurate and surprisingly economical estimate, they also scheduled and performed the repair with flawless precision the very next day in under an hours wait time. The staff was extremely friendly, knowledgeable and beyond helpful in assisting me and performing the repair my vehicle required. Thank you for your outstanding service!

Re
Review №93

Wow is all I can say! Beginning with the phone call I made to the receptionist to arrange for my appointment, to the manager assisting me with the cost estimation for repairs (very reasonable!), I was given first-class, fast, friendly and professional service. To top it off, I was given a courtesy ride to my office, while the crew began repairs to my drivers side window. The weather might be overcast, but Im walking on sunshine! Highly Recommended for people who value their time and money and appreciate professional courtesy!

Mi
Review №94

Super nice employees. Was in and out in less time than I expected. Thank you for doing such efficient work.

Lu
Review №95

Great experience! Mike and Jay were great help. Totally happy with the job. I would recommend.

Mi
Review №96

Woke up to find my windshield had cracked. Called and made an appointment for the next day.. They had it fixed in just over an hour. Fast Friendly Service... Also, I called 3 places for quotes.... Much better price here..

Ou
Review №97

Friendly service and great prices

Ro
Review №98

Great people great prices very professional, my husband an I have had 4 windshields put in by them. They do a great job. Would recommend to anyone

Br
Review №99

Best prices around quick service ordered the day before got there early in the morning was in and out in an hour !

Ro
Review №100

They did a fantastic job replacing my windshield. Their service cant be beat.

Information
20 Photos
100 Comments
4.4 Rating
  • Address:5230 Brainerd Rd, Chattanooga, TN 37411, United States
  • Site:https://autoglassnow.com/our-locations/chattanooga/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 423-510-8511
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–2pm
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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