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Fruit Fixed Charlottesville
2075 Bond St #130, Charlottesville, VA 22901, United States
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Ma
Review №1

Fruit fixed was able to help replace my screen within 30 minutes! They were helpful and well-priced, I would return in a heartbeat.

Su
Review №2

I had to take a phone in due to the screen wasn’t showing anything the back light came on but that was it!! My husband dropped it and I had been here before and had a phone fixed a few years ago so I knew they could help me again and they did!! The guy was very polite and professional it only took him an half hour and my phone is back up and running!! They replaced the screen and it didn’t cost me an arm and leg I highly recommend this company to others if they need repairs on their apple phones!!! Thank you for the great service and friendliness. I will definitely use them in the future!!

Ch
Review №3

Called three other repair places to get the battery in my wifes Pixel 3 replaced. I had a replacement part but the repair job was very finicky and I didnt want to risk it. The other shops either refused to do it, or said itd be $80-100 in labor on top of having to pay for a new screen - they said replacing a battery in a Pixel is all but impossible without breaking the screen.Dude at Fruit Fixed took one look at it, said Give me 45 minutes. Ended up paying just over half what others quoted me and it works perfectly! I never recommend businesses but Im making an exception.

Ha
Review №4

I went in to get my phone cleaned after it took a pretty nasty fall, and Preston was so nice and helpful in getting it cleaned! Since nothing was broken I wasnt even charged anything. This is my second time going here and Preston has been incredibly helpful both times! Definitely recommend

Ma
Review №5

Preston was knowledgeable and got us in and out in less than 45 minutes! Phone looked great and I saved about $30 over local spots!

En
Review №6

Had a very good experience. I had a broken iPhone X screen (generic) that Preston replaced promptly. I’m back in business… THANK YOU Preston!

Al
Review №7

I stopped into the Fruit Fixed in Stonefield (Charlottesville location) around 10am when they opened and without an appointment. Ive been having issues with my Mac saying it has zero storage and cant operate. Preston was really helpful and was able to work his tech magic to increase my storage without my even needing to back it up. Ill definitely be back for any future needs!

Le
Review №8

Daughters Iphone 8 screen needed to be replaced. Fruit Fixed was awesome. $75 and 30min wait and screen is fixed. Yippee!!!!

ru
Review №9

I went to the store to fix my phone screen at around 6:20 and they close at around 7. I knew no body would agree to fix it if i go when they are about to close down. But Preston was really good he fixed my phone within 30 mins. He also offered me $5 student discount. I really liked their service and would definitely recommend it.

Ju
Review №10

I very much appreciated the friendly, professional service and quick service that I received at the store for my MacBook Pro computer. Preston and Ashley were absolutely terrific and saved me money. I highly recommend fruits Fixed for computer repair.

Jo
Review №11

I’ve come to Fruit Fixed twice for repairs and had excellent service both times. Most recently, Preston took a look at my malfunctioning Nintendo Switch, figured out I had a bad charger, and was kind enough not to charge me since it didn’t require any repair. I’ll definitely be back!

Er
Review №12

Fast service. Reasonable prices. Would definitely return for future repairs.

An
Review №13

Ashby was pleasant and helpful. He answered ALL my questions.

Al
Review №14

Preston is outstanding give great customer service and passion in the service he provides to his customers.I will definitely be back

Ad
Review №15

Had a great experience here. Much cheaper than having Apple do the glass replacement, and it was done in a matter of hours. Ill definitely return.

In
Review №16

Fruit Fixed repaired my iPad screen quickly and their front people were as nice as can be. The price was quite reasonable--I couldnt have done it myself for any less.

Er
Review №17

Preston was curtious, quick and had no issues with my repair! Definitely coming back for any other phones issues!

Ky
Review №18

It only took an hour to diagnosing my phone and get fixed. Reassembling wasnt perfectly done but they didnt charge any cost. Great service!

Je
Review №19

Fruit Fixed has help us with several product repairs and purchases. Preston is very helpful and professional every time we go in to the store. I would highly recommend FF!

Ri
Review №20

I came in for a small repair on an Ipad, and was helped by Ashby. He quickly identified the issue, and was able to repair the device within minutes. Service was great, and staff is clearly knowledgeable and professional. Would recommend to anyone who needs a quality fix.

Ci
Review №21

If I could give them a 10 star review I certainly would! Very professional, courteous, knowledgeable, and prompt. More than what I had even hoped for when I walked in

Ro
Review №22

I was initially told it would take a day or two for my replacement screen to arrive. Preston managed to get it on the shipment arriving that same day. He called multiple times to ensure I was getting the exact parts I wanted and needed. I was in and out in an hour with a like new phone.

Fr
Review №23

I had to have the display and glass replaced for a second time. Your service was quick and done right the first time. The display crystal appears much closer to original turn than an other vendor had provided.

Ca
Review №24

Quick and easy. Had my screen fixed within an hour!

Av
Review №25

Took my fathers phone here when he left it took a beating on the road, quick service and not as pricey as we’d thought it be, great service too.

Ti
Review №26

Got my slow clunky laptop running fast again!

Ke
Review №27

Right price and on time. Great service.

Sa
Review №28

James provided excellent service from an initial phone call to dropping off and picking up device. He is professional and friendly. The service was excellent, convenient, timely, and good value/price. Many thanks. Highly recommended.

Ma
Review №29

I brought my macbook air in for a OS install. Preston was professional and set clear expectations for time and cost. The installation was done on time and for the cost that I was quoted. When I picked up my computer, Preston took the time to explain why I had the problem installing myself and what was done to remedy the problem. Fruit fixed is the only place that I will take my devices to.

Va
Review №30

I cracked my cell phone screen and Preston was able to quickly replace it in a very professional manner. It’s like it never happened!

Pa
Review №31

What a great experience! While mine was an older phone and the new screen had to be ordered, they had it within a couple of days. Whole job took under an hour. Highly recommend and will definitely go back - even though I hope I wont need to any time soon! 😬

Jo
Review №32

They worked hella fast and my phone came out perfect

Sc
Review №33

Walked in with an unknown problem with my iPhone, and it was fixed in 45 minutes. Awesome service and turn around time!

Ne
Review №34

They were fast and efficient and very friendly I would definitely come back

Ir
Review №35

James was excellent. He was clear about what I needed to make my computer work faster. It needed a new hard drive. James got one and transferred all the files and software. Great customer service. Thank you.

As
Review №36

The cleanliness of the store was great. I was greeted as soon as I walked through the door. James was awesome at explaining everything with me. He even went out of his way to bring my phone to my job so that I wouldn’t be without a phone tonight. Overall my experience was awesome and I will return for more services and will recommend other people to become customers. Oh don’t let me forget to say that James was awesome thank you

Da
Review №37

Knowledgeable friendly guys making repairs at a fair price. Its all you need to know.

da
Review №38

Dropped my phone off - Done in an hour and reasonably priced!

Mo
Review №39

Fruit Fixed is my go-to place for fixing anything. Ive taken my MacBook there twice and just got an iPhone fixed there today. They have the lowest prices of anyone Ive been to for getting something fixed and the customer service is above and beyond. I think Ive left a five star before, about a year ago, but am leaving another one today after having great customer service again. Couldnt recommend this business more!

Sh
Review №40

Preston is awesome! Walked in on a Sunday and he had my iPad screen replaced in a couple hours and for a reasonable price. Super service!

Br
Review №41

My iPad screen shattered and I was expecting it to be so expensive to fix but Fruit Fixed did it for way less than I thought! They are fast, friendly and very knowledgeable!

De
Review №42

Whoever the owner is I applaud him. He managed to hire the best employees whom are super polite and professional and are willing to engage in conversations. If you want to get something fixed and buy stuff do it here they will work with you and let you know everything!!

Ja
Review №43

This company went above and beyond anything I asked them and I recommend them to anybody to handle electronics repair big and small... absolutely excellent

Ke
Review №44

Tech Preston was very knowledgeable and professional. He repaired my wifes iPhone X in 30 minutes. The display screen went out do to her dropping it in a water puddle. He advised that there was water in the front camera and that is the reason the screen blacked out. Preston repaired the phone and it worked like new. I was told by apple care that the phone needed to be completely replaced. He saved me a lot of money.Thanks very appreciative customer!

Le
Review №45

Went for iPhone charging issues. Charger port needed to be cleaned. Fruit fixed repaired the phone at no charge!

Aa
Review №46

Fast, polite, and great service overall my phone was busted and blacked out 35 minutes and it was ready very happy I got my phone back without any problems

An
Review №47

Went in thinking my broken screen was going to be at least a couple hundred dollars and a few days to fix. It took 20 minutes and was only $172. My phone being broken could have ruined my week. Highly recommend Fruit Fix.

Pe
Review №48

Fast friendly service and very happy my screen is fixed again! Will come back if I break my phone again I’ll be back!

Ep
Review №49

Would give zero stars if I could.Replaced iPhone 11xs screen on 2020-07-08. The center third of my screen is the only part that works properly. Poor installation may have been the result of COVID-19.This service should also not cost over $200.I would request a refund but I do not have the time to deal with this anymore.

Ba
Review №50

Fast, friendly and Covid safe service from Preston at Fruit Fixed! Excellent work, highly recommend!

Ta
Review №51

James was amazing, explained everything in detail. Very friendly, great attitude. I really recommend this place to fix your iPhone, iPad. I took my 2 iPads and iPhone XR to James all work like brand newThanks James

ch
Review №52

Great service! Really went above and beyond.

Li
Review №53

Great service, told me ahead of time about the warranty and any issues with Apple. Works fine and looks like new.

Ro
Review №54

Preston was outstanding—best Apple repair in Cville!

Jo
Review №55

My Pixel 3 was going crazy from a power button issue. Google support wasnt much help, so I checked out these folks. I expected to drop my phone off and pick it up hours later, but Preston took a look, spent a few minutes cleaning around the power button, and (fingers crossed) my phone stopped trying to restart constantly!Plus they didnt charge me anything. Thanks guys, it was a small gesture that made a big difference after my week of fighting my zombie phone!

Me
Review №56

I had completely destroyed my Apple Nike 3 watch screen. I brought it into the Charlottesville, VA Fruit Fixed location and they did a fabulous and timely job on finishing my watch! It looks brand new again! Great customer service!!!

na
Review №57

Preston was knowledgeable and had great customer service. He completed the work faster than anticipated. I definitely recommend Fruit Fixed!

Ke
Review №58

Fast and friendly service, got the job done!

An
Review №59

James was very helpful and his customer service is OUTSTANDING! He saved my vacation! My phone is working great and my new screen protector is perfect. Will definitely recommend!

Kr
Review №60

Justin was quick to email me back with the process of my repair and location nearest me. He even offered $10 off if I showed the guys at the store the email! Once we got to the store the man there (I forget his name, Im sorry!) was professional, friendly and explained exactly what needed to be done. He had my sons phone back in perfect condition in no time!

La
Review №61

This was the best phone repair shop I’ve been to! Preston was very knowledgeable and fixed my iPhone microphone in 20 minutes! I was very impressed with the efficiency and customer service, 10/10 recommend!

Li
Review №62

Very knowledgable about my old mac issue. Finished installing an SSD drive in my iMac. Identified issue with monitor cable -replaced it- working excellently. Very fair pricing.

Ri
Review №63

James was so helpful and was concerned about customer satisfaction. He fixed my phone at a reasonable cost and is very nice and personable. 2 months later my phone is working great.

Da
Review №64

Needed the battery replaced on an older MacBook Pro (mid-2015). They had my machine back to me the next day and for less than a third of the price of Apples official estimate. And to top it off, when I went to pick up my machine, they ran by me just how bad a condition my old battery was in, which while it may not be for everyone, I certainly appreciate it as it confirmed my suspicions that it needed replacing.

Ph
Review №65

I think the people who work here are nice, but the costumer service isn’t up to par. After dropping my product off, I waited a week and never heard anything back, so a called, was told they could fix it and they would call me back later that afternoon with the quote. I never received a cal back, I waited two days and when I called again, I was told they couldn’t fix it and I needed to come pick it up. When I got there, they misplaced my charger and I had to wait for them to find it. I’m somewhat disappointed that they couldn’t fix my product, because I was told twice they could, but I’m more disappointed by the fact that they didn’t communicate with me, I always had to do the reaching out.

As
Review №66

Preston was very polite and responsive to us! He is working On getting our IPAD fixed. Even though he was busy, he still took time to answer my little boy’s questions:) great service!

Sa
Review №67

A fine place with straightforward answers!

Su
Review №68

I came in on a Sunday afternoon with a cracked phone screen and the staff working was able to take care of it in half an hour. He was very pleasant and the line was very short. My new screen looks beautiful and I paid less than I would at the cellphone store and about the same as if I fixed it myself (which as an amateur, I’m sure the result would have been nowhere near as good). I definitely recommend this store in Charlottesville and will come again if I ever need something fixed!

Co
Review №69

Fixed my iPhone screen within an hour. Looks brand new.

Na
Review №70

I chose this shop to replace my cracked iPhone 8 screen based on the friendly & helpful customer service over the phone and in person. The options and prices were carefully explained. I could have bought a replacement kit online and watched how-to DIY Youtube videos. However, after factoring in their time (

Ka
Review №71

The employee I worked with was polite and knowledgeable Helped fix my phone within a few hours!

Ja
Review №72

Great communication and fast work. Thank you!

be
Review №73

Had a great experience with James. Fixed my iPhone 7plus within 40 minutes. Will recommend this place to anyone. Fair prices and honest service.

Ro
Review №74

My tech was amazing

na
Review №75

Great experience! Would go back.

ke
Review №76

Refreshingly straightforward! Fair pricing and quick service! Highly recommend these folks!

Ro
Review №77

This place is amazing! James was super super helpful. My phone was not working and he came up with great ideas and easy solution, now my phone is working again. Im super happy!

Da
Review №78

Never been before but stopped in to fix my phone charging slot. No questions asked the employee took my phone and within 5 minutes had it fixed! Didnt charge me anything. Awesome store even better employees. Thanks!

To
Review №79

I do not trust this location of this company and suggest you might think twice too. They tried to convince me that they needed to replace my phones screen to fix a charge port issue. I knew it needed a new charge port. Other shops knew it too, and one of them fixed it fine without every needed to do anything like replacing a screen. NOTE: Im not even saying they wanted to fix the port and replace the screen, which probably just means them covering themselves for if they break the screen getting it off (still bad practice but a least relevant), but no - they suggest all that needed doing was a screen replacement. They were very, very wrong and wrong in a way that leads me to believe they have no idea what they are doing.

Me
Review №80

Had issues with my iPhone screen and Fruit Fixed got it working perfectly! They explained what was going on and solved the problem very quickly. Will go there again if I have more phone issues

Er
Review №81

Horrible experience. Did not fix phone correctly TWICE. Do NOT go here!!!!

Ad
Review №82

I had a great experience with Fruit Fixed. I thought my phone was beyond repair. James was patient and understanding. The screen looks amazing and I am so grateful! Should have taken care of it sooner. Reasonable price!

jo
Review №83

Unbelievable tech savvy honest can’t say enough nice things went in to get screen replaced on my iPhone XR for 158$ turns out it was my screen protector that was cracked 20$ and 1 minute out the door it was awesome

Ai
Review №84

I cannot recommend this store highly enough. We have been there three times and have had outstanding customer service each time. We are loyal customers and wouldn’t trust anyone else with our phones. They are truly great 👍

Mr
Review №85

Still waiting on my xbox. It had a bad hdmi port. When I dropped it off they said it would be ready in 1 week. Here we are going on the 2nd month. I just want my xbox back at this point. No one has called. No update. When I call to check on it they say a couple more days.

El
Review №86

The first time I went there I found a very professional and polite guy(white) Could not remember his name he helped answered all my questions but unfortunately what I was looking was not at hand.The second time I went was on the 7/29/2020, found a different guy African American I believed, I presented my case, told to come back after 2 hours. When I came back he acted wise just want to get something from me without the job done! So when I tried to prove him wrong . He noticed that I know what he was doing, he got mad at me telling me to leave and not to pay for his work, when I asked why he did that,he hit the table and yelled at me to leave. I ask for the other guy l met before but he continued yelling at me to leave , I left the store disappointed I looked at it as unprofessional and lack of customer service skills which I do practice.I will NEVER again go to the store NOR Recommend it to NOBODY!!! Shame!

fr
Review №87

They are great! They have put two tempered glass screen savers on my phone perfectly. No bubbles! Im planning to visit them in the future for other phone needs.

Su
Review №88

Employees were honest and helpful

Rh
Review №89

I never write reviews but Preston went above and beyond to quickly and efficiently repair my iPad that wouldn’t charge. I’ll be back for sure.

Da
Review №90

Stopped in on a Sunday to have an iPhone 8 screen replaced. Was given two options for Costs, picked the lower cost and in 25 minutes the screen was replaced and the phone was restored! I’d definitely stop here again to get a screen repaired.

Pa
Review №91

Great service and excellent repair - took a bit longer than the intial expected time, but worth it for a clean new phone screen.

Bo
Review №92

Fixed Fruit did an awesome job fixing broken screen a year ago so got the to replace my iPhone battery. 25 minutes and I’m on my way. So glad this business is here.

Ka
Review №93

I had a very positive experience at fruit fixed. The young man who took care of me was polite and very helpful. He was able to order a new glass for my phone and install it at a very reasonable price.

Su
Review №94

James from Fruit Fixed was very knowledgeable and helped me tremendously with decisions regarding getting rid of two old phones. He have us a free diagnostic on both phones and was very friendly and helpful. I would highly recommend Fruit Fixed, and will be back again when I need anything fixed or to buy a new phone.

ma
Review №95

I had a great experience at fruit fixed. The sales person I worked with was very knowledgeable and explained what needed to be fixed regarding my iPad. I was also given a very reasonable price. I was told the repair would take two weeks and I was surprised and happy it was done in less than a week. I’d highly recommend Fruit Fixed to any one looking for any repair they offer because they are honest, knowledgeable and fair.

Ka
Review №96

Experience could not have been better. Phone was repaired within the hour. Excellent service! Glad to know that this kind of service is available in Charlottesville!

Mi
Review №97

Quick and affordable service. Have always been able to fix products. Would visit again.

Tr
Review №98

Preston was very friendly, helpful , quick repair and knew his Job well!

Ja
Review №99

Quick and easy screen repair and a professional, friendly service rep. Altogether a great experience.

Ki
Review №100

James was super knowledgeable and efficient. Personalble and a pleasure to do business with.

Information
24 Photos
100 Comments
4.8 Rating
  • Address:2075 Bond St #130, Charlottesville, VA 22901, United States
  • Site:https://www.fruitfixed.com/locations/charlottesville
  • Phone:+1 434-996-2935
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:11am–6pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
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