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Troys Auto and Diesel
2300 Hunters Way, Charlottesville, VA 22911, United States
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Ky
Review №1

Great experience here. Took my car to a closer mechanic, they told me I needed a fix desperately. Took it to Troys for a second opinion, they told me both that I didnt need that fix for at least another few months and that they would charge me about $400 less than the other guys. Fast and professional. Only taking my car here from now on.

Mi
Review №2

My experience with this garage is a Godsend. They are so well put together as a property that it is no wonder the business deserves respect.

da
Review №3

Good people quality work at a affordable price

Ja
Review №4

I cannot begin to describe how Happy I was with the service here. Prices were unbeatable, best way I can describe the quality is they worked on my vehicle as if they were going to be putting their own child in the back seat. The staff is extremely friendly and answered all of my questions. I had had about 252 of them haha. I would absolutely recommend Troys Auto and Diesel, and I will not be taking my own vehicle anywhere else.

Na
Review №5

I had an appointment for my car inspection. Within a couple of minutes after arriving, my car was driven into one of the bays. My car was ready in a timely fashion. Office staff was superb! I will be using their services in the future and advise others to check them out.

Br
Review №6

This shop is new to me. But I drive away with the feeling that this could be a long term answer to good car service for the future. Pleasant people. Clean, organized shop and office. I recommend them and will come back. BTW, the owner has 21 years of experience! I like that.Okay, they did it again! They impressed me with their service and knowledge. Days away from leaving for a planned trip, Murphys Law strikes mid afternoon. An engine light comes on the dash with a note that something is wrong with the DEF system. I drop by the shop and Troy has it wired up for surgery within 5 minutes diagnosing the problem. Can you leave it? I say, absolutely. The next day I get a call. Done, come and get it. Im impressed. The man cares. No worries about Murphy. Thanks Troy! Well done!

De
Review №7

Top notch service. Took our car in for minor adjustments and bulb replacements, and they inspected it without being asked. The invoice was very reasonable also.

Za
Review №8

The absolute BEST mechanic shop ever! Super fast repair. Amazing customer service. Very reasonable prices. Oh, and the next thing you know, you get a 10% discount for First Responders, Military, and Veterans. Thanks. Repeat customer for life!

Br
Review №9

Troy stays busy for a reason. Quality work, knowledgeable crew, and honesty.

Jo
Review №10

Experienced fuel issues with my diesel truck while visiting from out of town. Got vehicle towed to Troys service center. Troy had me in and out within a business day. Five thumbs up and highly recommend

Al
Review №11

Wonderful, friendly and experienced team. I am a devoted customer forever.

Sa
Review №12

Yea we drove in and they took care of us right away. Opened up a spot and checked out the car and made sure we were good to go in less than 20 minutes. Absolutely wonderful service!

Fr
Review №13

I brought Troy a car Monday after the Christmas holiday, without an appointment, with an issue that another repair station said would cost over $3000 to repair. Troy immediately took my car, ran some tests on it, and determined the issue.....with the result being a $0 fix !!! He was clear in his explanation, and so polite, honest, and professional that I will bring my business only to him from now on. Finding someone like Troy makes me feel very fortunate. He is terrific.

Vi
Review №14

The very most professional service I have every received on any vehicle including the Big 3 corporate dealerships....would recommend Troys 100% to anyone!

ja
Review №15

Fast friendly service. Not to mentioned they corrected a problem the local ford dealership had never pin pointed after having my vehicle for 4 months.

Br
Review №16

I know the quality and heart put into the work done here. Family owned, family worked, expertly managed and friendly. No unnecessary work done. Only whats needed and the staff is willing to educate their customers also on current and future needs of the vehicle. Wonderful experience.

Je
Review №17

In April, 2019, I had my 2012 Toyota Highlander in here for some routine maintenance work (listed by Toyota for the 60,000 mile check up). I also had to have wiring added to the existing tow wiring - to accommodate towing a camper with an electric brake system. Not only was the work done quickly, but also correctly. I pulled the camper back from Texas without incident. The people that work there are not only skilled, but also personable. This was my first experience with them. Based on this, I would highly recommend them.

Da
Review №18

Broke down and literally coasted into this place. They were happy to take a look. They took the time to completely diagnose the problem before throwing parts at it! Very impressed!

Fr
Review №19

Very trustworthy business. Professional but yet very personal. Can not say enough good things about Troy and his crew. I bring several work cars and trucks to Troy to work on plus my own personal vehicles. Would not go anywhere else. Trust Troy and you will drive away a satisfied customer.

TO
Review №20

Broke down on I-64, towed to Integrity Auto on a Sunday at the recommendation of the Tow Company. Couldnt be happier!!! Great people, Great Service!! Kathy was so nice and helpful! My truck was fixed by Tuesday at a very reasonable price. I highly recommend these folks. Thanks Again!!

Br
Review №21

Troy and his team are super-smart. They found and fixed issues that were not resolved by visiting another shop in town. Also, they always treat us fairly and respectfully. We now bring all our family vehicles and all our company vehicles here for service. I have zero complaints.Thanks you guys!

Ch
Review №22

These guys are completely awesome, I had an issue with my brakes, not only did they take care of the brake issue in crazy fast timing, they make you feel like you are part of their family.If you are looking for someone that can keep your vehicles in top shape, this is the place.These days it is hard to find a mechanic that you can trust, one that you can be sure is not just selling you a random part to drive up the bill. Stop by and see for yourself, you will definitely be glad you did!

Ro
Review №23

The transmission in my 2008 Avalanche has been slipping but there have been no trouble codes from the OBC. I took it to Troys to have the transmission pan dropped to see if there were indications of metal shavings. He had the truck up on the hoist before the scheduled time and the work completed ahead of time. He took the time to talk to me about what he found and the short and long term implications.The cost was less than quoted because while waiting for the work to be done, I noticed he gives a 10% discount to military and first responders. ThanksAlso, his shop is kept meticulously clean. I saw no sign of oil or dirt anyplace. The office area and rest rooms were spotless.I would recommend Troys Auto and Diesel to anyone. Bob Canar

Aa
Review №24

Shop is conveniently located, veey responsive, and knowledgable. The owner of the shop will actually take the time to talk to you and explain what is going on, and the front staff is extremely respectful. They were able to fix a problem for me that would have cost 6x what i was charged at the shop if i had taken to a dealer. Highly recommend.

Da
Review №25

Very friendly people great service reasonably priced.

Jo
Review №26

Great people, great service

Ol
Review №27

Friendly is all I can say. Unfortunately they didnt want to work on my probably too large GMC MotorHome

Al
Review №28

Honest. Great work!!

Je
Review №29

The name says it all integrity .... Honest and friendly people

Ev
Review №30

Honest, forthright, reliable, and really good at the work they do.

De
Review №31

Friendly. Timely. Honest. Economical. Great location.

Ry
Review №32

Troy is the best.

Ha
Review №33

Service was prompt, friendly, and excellent.

Jo
Review №34

Very professional.

Ro
Review №35

Simply the best

am
Review №36

As the name says.

Mi
Review №37

Quick, reliable, and knowledgeable

St
Review №38

Great place. Been going there since they opened. Troy is one of the best diesel techs I have ever used.

Information
18 Photos
38 Comments
5 Rating
  • Address:2300 Hunters Way, Charlottesville, VA 22911, United States
  • Site:http://troysautodiesel.com/
  • Phone:+1 434-956-4917
Categories
  • Auto repair shop
  • Diesel engine repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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