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Neighborhood Towing Service
10625 Texland Blvd Suite 600 Office B, Charlotte, NC 28273, United States
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Am
Review №1

I called this morning with a dead battery and before I knew it, Carmine was here to help me out. Getting help was as easy as a quick phone call, everyone I spoke to was friendly and helpful, payment was as painless as possible. I would 100% recommend.

Ka
Review №2

I was extremely impressed with this company. They arrived within minutes of me calling, communicated with me about what time they would arrive, and Were very knowledgeable. I would recommend for anyone needing emergency towing.

An
Review №3

I was canceled on three times. I called to follow up with a pickup and no answer! It’s passed the scheduled time and no communication whatsoever. I’m so aggravated after patiently waiting two weeks. I would not recommend this company at this time. Especially if booking through Peddle. I canceled my car pick up and will be selling to another company.

P
Review №4

Zach was very helpful and professional! He took the time to understand my situation to provide excellent service.

Ju
Review №5

Donna was fantastic over the phone and Zach (the driver) was phenomenal. I recommend to anyone needing help with roadside assistance and/or towing.

Ma
Review №6

I received a follow-up call when Zack(?) was on his way to me. He was so professional and courteous. After receiving my battery booster he suggested that I drive next door to get my battery checked out. To make a long story short, the store was not able to install a battery, leaving me stranded again. I quickly called Zack to explain and he turned around and came back for my car. He made me feel at ease. I felt like I had known him for years. I now have this towing company in my contacts. Trust your car to Neighborhood Towing for all of your stuck on the side of the road needs. I appreciate yall. Btw, it was the battery.

Ma
Review №7

Zach from Neighborhood. Towing was very professional and kind. I felt like I had known him for years. He listened to my symptoms and gave me a boost which started the car. He suggested I go next door to the Advanced Auto for a replacement. However, the stores computer showed that it needed to be replaced professionally. I called Zach back, who was already on his way to the next tow. He turned around to come back and tow my car for repairs. I will definitely use them again and will refer them to friends. Thanks Neighborhood Towing!

As
Review №8

I originally called to just get my tire changed. But we quickly realized the spare needed air too! They offered to tow my car to the shop at an affordable price. Overall, very thorough, punctual and friendly. Would recommend!

Ma
Review №9

The lady that helped me (Virginia) was really nice and professional. Gave me good estimated times of arrival and paired me with a really good tow truck driver that took time with the car loading and unloading.

Ta
Review №10

DONNA saved my life...kind of! I was 2 hours away for boarding my return flight and I locked my keys in my rental car. I couldn’t stop crying and she calmed me down and got Jeremy out there within 15mins. The service was impeccable and the whole ordeal took less than 30 mins. I am writing this while on my flight home for Thanksgiving! Thank you all so much!

Je
Review №11

They were very professional. Got delayed in traffic and both the driver and dispatcher called to let me know. Great service. Highly recommend!

Ch
Review №12

Where should I begin! This has been the BEST experience anyone can have while having car trouble! Kenny is the absolute best!! So informative and professional I mean all I can say is THANK yoU!

Mr
Review №13

Jonathan was great. Very friendly and understanding of our situation. Will recommend and request him if need be. Thank you again for all your help.

Je
Review №14

This towing service was amazing. Zach called me every step of the way to let me know where my vehicle was and what was happening. He could not have been more courteous or kind. I cannot not recommend this company or Zach personally high enough. Wonderful!

Da
Review №15

I love the experience that I got from them....they were very affordable and great customer service all around. From the time they answered the phone to even picking up my truck!! I’d recommend them to anyone that needs their vehicle towed!!!

Mi
Review №16

Andre was very fast and reliable!!! They are the David Copperfield of towing!! They come fast!!!

Jo
Review №17

Adam was great to work with! He was very courteous. The driver Zach was prompt and very nice to deal with as well. They provided excellent service at a reasonable price!

El
Review №18

I had the worst day ever. After sitting in my car on the side of the road for 2.5 hours my hero, Zach, showed up. He was a breath of fresh air as he quickly loaded my car and took us to our destination. He is a great down to earth guy and I’m very glad I put my money with Neighborhood Towing and that they sent Zach to save the day!

Je
Review №19

Very prompt and they made the whole experience less stressful. Adam was so nice and worked with me, and Zach was sort friendly and efficient. And theyre very affordable!

T
Review №20

Zach was awesome! My wife broke down during rush hour on Interstate 77. Zach was so helpful, prompt, and courteous and he brought my wife and car safely to our mechanic.Thank you Zach!

Re
Review №21

Excellent service very affordable. Zack is definitely the best tow truck driver. Pleasant attitude and came on time. Definitely will be using them again!!!! 👍

Ha
Review №22

If you’re looking for a reliable service for a great price neighborhood towing is the right business to trust! I’ve had my Porsche towed with these guys and did feel the difference from the first second that I’ve talked to them over the phone and booked a towing truck until the last minute of delivery! Nice people! The driver Zac wasn’t that typical tow truck driver and he was super nice and friendly! He paid extra attention to make sure my car is properly being towed! Unfortunately my front bumper tow hook cover got broken when he was trying to install it back but he took the part to the store and they’ve reimbursed me the damage which was very nice of them! So you can trust these guys and they would stand behind they’re actions! Strongly recommended!!!!

Pa
Review №23

Both Virginia (office) and Zack (driver) are fantastic. They are both very professional and communicate extremely well. I will only use Neighborhood Towing for my future towing needs.

Br
Review №24

The team at neighborhood towing is committed to building long term relationships with their commercial clients, and helping people when they are in a moment of crisis with their vehicle. I recommend that you give them a call today for any of your towing needs!

Wa
Review №25

I highly recommend these guys to anyone, I needed a low car that would not start to be towed and the driver Zach was very helpful, took great care of the car, and knew what he was doing. Everything about the process was stress free from booking the appointment to Zach being there right on time and handling everything extremely well.

Mo
Review №26

Today I had to have my car towed, found the most affordable, professional people!!☺. Thank you Jonathan, you are the best!! Peace and blessingsl and friendly

Ad
Review №27

I was in Charlotte visiting for a meeting, and my car battery and alternator had blown and I was stuck there. Luckily Zach came when I called and drove my car back to Greensboro. The prices are affordable and the customer service is exceptional!

Al
Review №28

I would recommend this towing service to anyone. Excellent customer service and communicate every step of the way! Zack was a huge help and a pleasure to work with!!

Ro
Review №29

Zach and Adam were great! Quick pickup time and stress free experience! 10/10 would recommend!

Re
Review №30

Zach did an awesome job with helping me tow my car. I appreciate that he wanted to take extra care and not harm/damage my car. Thank you for the help

Ca
Review №31

Adam and Zach did a great job. They communicated the entire time with us. And even gave us a Super Tuesday special. What a great experence!

Th
Review №32

Very Professional and Courtesy service

El
Review №33

Prompt, polite, and highly reasonable compared to other similar services. Im on the road a lot, and I break down a lot. I can count on Neighborhood.

Hu
Review №34

These guys were kind, nice people with fast remarkable service. 100% trustworthy service! Highly recommend!

Kr
Review №35

Very affordable and impeccable customer service! I would use this company again and would recommend anyone in need of towing service to give this company a call!

lo
Review №36

They the best towing they so calm and work with u the best company I ever worked with u will never be disappointed go with them for your towing needs

Me
Review №37

He was fast and courteous...Thank you for saving me from the side of the road on Billy Graham....

Mo
Review №38

I called this business at 6pm to impound a car on my property, the driver was supposed to call on their way. It’s 10pm no one ever called and apparently they closed. I called back around 7:30 and no one answered.

Sh
Review №39

These guys are Great!!!!Response was very quick.My granddaughter and I broke down on the road, but was able to pull into an apartment complex which was unfamiliar and dark.After calling these guys,I felt secure about leaving my car and they were sooo polite.Would definitely use them again if needed.

Vi
Review №40

Awesome!

Mr
Review №41

Neighborhood towing was fast and prompt. Very friendly and professional. Would highly recommend

Do
Review №42

No answer

Na
Review №43

Zach was very prompt and helpful on getting me towed even though it was very cold and rainy. Great recommendation!

Wa
Review №44

Harassing and price gouging food delivery trucks during this time of national emergency! Pathetic!!!

Da
Review №45

Excellent prices friendly people

ph
Review №46

It was truly a nice experience.

An
Review №47

Predatory towing company, under the name of QC Impound...beware!

Ro
Review №48

Thanks Neighborhood Towing! All I needed was a tire change. Even though I was on the side of the highway, Zach jumped right in and changed it while I waited away from the traffic.

Mr
Review №49

So Slow, waited for 2 hours and ended up. Canceling it. Called someone else showed up in 10 minutes .

Pa
Review №50

Fast. Friendly. Efficient .

Ch
Review №51

Thank you! Very prompt turn around time!

as
Review №52

These guys are amazing

Ro
Review №53

Fast, fair and friendly!

Ma
Review №54

Excellent service

Information
100 Photos
54 Comments
4.9 Rating
  • Address:10625 Texland Blvd Suite 600 Office B, Charlotte, NC 28273, United States
  • Site:https://neighborhoodtowing.com/
  • Phone:+1 704-703-7006
Categories
  • Towing service
  • Repair service
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
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